Pest control service · Paradise, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 61 termite control servicesiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★265 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$88typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Hobbs Pest Solutions five stars based on 265 reviews, noting the owner responds to all feedback. Customers consistently describe technicians as punctual, professional, and thorough, with frequent mentions of effective pest removal for ants, spiders, and rodents. The company is praised for its friendly communication, reasonable pricing, and willingness to address specific customer concerns, including pet-friendly service. No recurring criticisms appear in the provided excerpts, which exclusively highlight positive experiences with the staff and results.
Google rating: 5.0 out of 5 from 265 reviews (99% five-star).
Reviews on this page: 265 Google reviews (215 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Termite Control Service serving Paradise, California.
Data from Google, last updated October 27, 2026.
Score profile vs other termite control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
Hobbs Pest SolutionsTermite Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hobbs Pest Solutions: 99/100 on this factor. Category median: 91.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hobbs Pest Solutions: 100/100 on this factor. Category median: 89.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hobbs Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hobbs Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hobbs Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
265 Google reviews we collected
5.0of 5
5 stars26299%
4 stars31%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 215 written reviews
99%praise
Praise35999%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5844%
Reasonable7254%
Overpriced00%
Not sure32%
$88-15% vs typical termite control services
Middle half of what 91 customers paid ($78–$96) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12334%
Quality & results7420%
Speed & response5616%
Would recommend5114%
Communication257%
Price & value206%
Honesty & trust123%
What customers talk about
We read 215 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mark as been coming up to my home 🏠 on the mountain he is professional and the kindest person you could ever meet .”
“I am certain that they went above, and beyond, demonstrating their concern for assuring quality work, and resolution.”
“They are responsive and have greatly reduced the amount of scary spiders we see around our house… Chaz even thought to call instead of knock when he a…”
“David always shows up on schedule 10/10 would recommend.”
“Most importantly, they’re professional, friendly, and incredibly easy to work with.”
“The cost is reasonable and the technicians are really nice.”
“Not only do I recommend them to my real estate clients, but I also trust them with my own home.”
People customers mention
Control10 reviews
Marcella10 reviews
Ross10 reviews
David9 reviews
Bryce8 reviews
Jazmine8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hobbs Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
Patricia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 26 minutes ago★★★★★
Mark as been coming up to my home 🏠 on the mountain he is professional and the kindest person you could ever meet .. Hobbs is the best ever God blesses us with greatness all the time✝️🙏
Lydia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Great company. Our service person is always friendly, always ask if we have any new problems. highly recommend.
Paid $60–80Reasonable priceHornet & wasp extermination
Kathy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
David is always friendly and checked in with us before spraying to see if we are having any issues.
Richard7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
During our 5 years, not a single ant, cockroach, mouse, rat, or crawling insect inside or outside perimeter of our home. That's amazing, living on 6 acres. Great staff. Friendly. We are happy to have them treating our home. Awesome job to the technicians. They know their work.
Paid $80–100Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
Kailey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Hobbs Pest Service has been excellent. They are responsive and have greatly reduced the amount of scary spiders we see around our house… Chaz even thought to call instead of knock when he arrived the other day to avoid waking our newborn baby. Highly recommend their services!
Paid $80–100Reasonable price
Debra8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nick was very professional and friendly. Got busy spraying for spiders and knocking down cob webs.
Mark as been coming up to my home 🏠 on the mountain he is professional and the kindest person you could ever meet .. Hobbs is the best ever God blesses us with greatness all the time✝️🙏
Hobbs received a 5 Star, because services provided were professional, and I would
highly recommend them for your pest control needs.
I would like to emphasize that the Exclusion Team, Justice, Isaiah, and Gary were very courteous, skilled, and knowledgeable.
I am certain that they went above, and beyond, demonstrating their concern for assuring quality work, and resolution.
I had inquired about regular services and Nick was sent to provide me with an estimate.
He not only gave me an estimate, he went ahead and provided my first months service,
removing all the spider webs, sealing another hole I found, and reassuring me that he is available to come out and address any issues, anytime (within work hours).
Angelina and Sam were also very helpful and supportive when I called…
Angelina’s fill-in was very accommodating when I went in yesterday, to discuss bi-
monthly services..
Thanks Hobbs
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination
Pest type: Rodents, Spiders, Other
Response from the owner · 2 months ago
Absolutely ❤️❤️❤️❤️
Lydia Brandt1 reviewiTotal number of Google reviews Lydia has written across all businesses on Google Maps, not just this one.
Called them on Monday because of issues and signed up for service. Tuesday they were here and sprayed and removed so many black widow webs that were taking over.
Hopefully we can enjoy our patio furniture again without black widows webs taking over.
During our 5 years, not a single ant, cockroach, mouse, rat, or crawling insect inside or outside perimeter of our home. That's amazing, living on 6 acres. Great staff. Friendly. We are happy to have them treating our home. Awesome job to the technicians. They know their work.
Price assessment: Reasonable price
Price: $80–100
Services: Hornet & wasp extermination, Termite inspection, Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Other
Response from the owner · 4 months ago
Thank you!
Kailey Newkirk2 reviewsiTotal number of Google reviews Kailey has written across all businesses on Google Maps, not just this one.
Hobbs Pest Service has been excellent. They are responsive and have greatly reduced the amount of scary spiders we see around our house… Chaz even thought to call instead of knock when he arrived the other day to avoid waking our newborn baby. Highly recommend their services!
Price assessment: Reasonable price
Price: $80–100
Pest type: Spiders
Response from the owner · 2 weeks ago
Now this is going the extra mile! Absolutely love it!
