How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for a/c system maintenance
Clear ✕All 847 Google reviews tagged “A/C system maintenance” · showing 380
I had Kevin as the technician and he was very accommodating and explained everything he was doing. Gave me tips on general maintenance procedures that I could do.
The repairman spent extra time helping me understand why our central AC broke and gave me several possible solutions. Big fan of above-and-beyond service, and this hit the mark and exceeded it.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
They were responsive, helpful and very professional. Scott was excellent. Very nice, even when he had to deliver the bad news that we needed a new compressor.
Hoffmann Brothers are the best. Always on time and very courteous
Very friendly & professional. Would highly recommend Hoffman Brothers! A++++
Thorough and let me know how the systems are working
The technician was friendly and courteous. He is knowledgeable and explained things to me in a way I could understand. He was patient when I had questions. He completed the maintenance in a timely and efficient fashion.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Josh was prompt and very friendly! I have a membership with Hoffmann and he came out to do a free a/c check! He changed my filter and sprayed off my unit outside! Thanks for sending Josh!
Hoffman Brothers consistently delivers top-tier service, but their customer service representatives truly set them apart. Scheduling home repairs can often be stressful, yet their team turns it into a completely seamless experience. Ross, in particular, deserves special recognition for his exceptional communication…
Carnell came over today to do AC maintenance on both AC units. He was pleasant to speak to and very knowledgeable about the units. He walked me through what he was there for, answered all of my questions and even provided me a quote on installing a home dehumidifier (which I asked him about). Great job all around! Thank you, Carnell!
This was the best experience I’ve had! Craig was awesome. He was very knowledgeable and was very helpful explaining things with every question I asked him about my home. My confidence in Hoffmann Brothers is over the top and will always use them for any future needs in my home.
Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…
Tyler is the young man who came out to my house. He does wonderful work and I will have no one then him. If I could I would give him 10 stars
Scott was on time and inspected both our systems. Easy and painless experience!
Very professional did a great job
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
My technician was very knowledgeable and helpful.
We have used Hoffman Brothers for some years now, and a member of their Home Maintenance Plan. Kyle was our Hoffmann Electrical Tech today. He was very nice and explained and answered questions. His work was perfect and done in a timely way. Hoffman Techs have always been the best, and a;ways professional,…
John did a great job. Prompt, completed the work quickly and effectively, and was very professional!
Kevin was prompt, responsible efficient and clean. I was very happy with his work on my HVAC system and he was very friendly. His report was detailed and very helpful. Patrick
In the recent past, we have engaged Hoffmann Brothers on five major projects (two furnace, AC air handler and condenser installs, mini split install, and tankless water heater install) as well as a few smaller ones (whole home water filter/conditioner installation, appliance repair, thermostat installation).…
Kurtis is a huge asset to your company. He patiently answered all of my questions and didn’t seem bothered by me watching over his actions.
James was awesome!!! He had our AC back up and running in less than an hour! He explained the issues and went over our options for repair. He was so polite and professional! We can’t thank him enough for getting our AC repaired, especially during this head wave. We will ALWAYS recommend Hoffman Brothers!!!
We bought HVAC and AC. First year it took 1.5 lbs of Freon. The AC is a piece of junk. 2nd year it took 6.5 lbs of Freon in April of this year. The ac went out last night. We have Protection Plan but no one can come here until Monday. Why are we paying for a plan that doesn’t work. This will be the 3rd time the ac went out. They need to replace the unit.
He came in did what need to be done and left. He explained everything to me before starting. He was very polite and helpful.
Brad did a good job. He was very respectful and asked if I had a questions several times.
Fixed A/C Nick did a Great job getting our A/C up and running. He was very thorough and explained every step of what it took for the repair
Excellent service once again by Hoffman Brothers. The technician performing our annual A/C maintenance, Jake Barton, was friendly, professional, and thorough.
Was on time, was kind and answered questions I had.
Service is always excellent. The employees are prompt, courteous and efficient. Pricing is always fair and reasonable. They rate an A plus in my estimation. Jay Summerville
Nick Meyer was outstanding, he came and saved the day. I called this morning and he was here same day and fixed the massacre brought on to us by another company.
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
He called ahead of time so I could get dogs in from outside and upstairs. He told me about repairs that I could have done today or in the future He was personable and procession and explained what the issues were Pleased with his service
10/10 for service. 11/10 for good people. When we were hit with a broken drainage pipe 2 weeks ago, Hank & Peter showed up early to repair it. I was so impressed with their work (and just them as people) that I signed up for their home protection plan, which has already paid for itself when, two weeks later, we…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Nick was great. Greeted me with a smile and got to work right away. Highly recommend.
Another wonderful experience from Hoffmann Bros. James was very professional and knowledgeable. James checked the air conditioner and changed the filter. We have a membership with Hoffmann Bros. With that membership a professional comes out to your house and checks your air conditioner and furnace every 6 months. Great piece of mind.
Ryan did an awesome job. He was professional, courteous, and efficient.
Our service person was friendly and knowledgeable and immediately resolved our issue of no heat on the coldest day of the year.
Randy did an outstanding job. On time and thorough. Offered upgraded safety features as well as protection for my quality unit. Thank you Hoffmann Bros
Randy is excellent.
Great service. On time and nice personality.
Friendly, did work quickly.
I had my AC serviced and the technician, Josh, did a great job, efficient and thorough. My pup was excited to see him again as well.
Excellent work — our regular checkup as part of our Home Protection Plan. Having that plan is a great idea. We highly recommend it.
Jeff did a great job very knowledgeable.
👍 great service,
Ben was great! Friendly and informative.
Nick from Hoffmann came over and was super professional and nice. I showed him concerns I had with the furnace, and he let me know that there was nothing to worry about. He explained why there was nothing to worry about which helped ease concerns. He then told me about a few issues with the AC unit and why they…
Great job. Friendly, professional and right on time.
Zach did an EXCELLENT job today!!! Very thorough checkup of our unit; answered all my questions and was very professional!!
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
If there were a 0-star option, I’d hit it twice and still feel generous. I’ve been a Hoffmann Brothers customer for about a year through their “home protection plan,” and it’s been one of the most frustrating experiences I’ve had as a homeowner; inflated prices, disorganized communication, and zero accountability.…
Brad M - HVAC service tech - did AC checkup. Efficient worker : answered all my questions. I really appreciate the care Hoffmann workers take of my home and quality of their workmanship.
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Anthony did a great job!
My Tech very courteous rofessional, and clean.
I have a very old house, that has been modified many times, over many years. Noah came out and figured out why one of my exterior plug didn't work. Turns out it is on a switch, about 30 feet away? Someone helpfully flipped the switch, and turned it off. It also turned off an interior wall mounted light fixture,…
Polite, courteous, efficient. Very pleased with Hoffman Brothers. We will continue to use their services
Joe was Very polite, on time. No high pressure. Explains the process and problems and cleans up any messes. Won’t leave until the problem is solved !
He checked our electric box to determine why our electricity kept going off in 3 of our rooms. He was able to determine one of the circuit breakers was not connected correctly.
We had Tyler from Hoffmann Bros. do an air duct cleaning in our home today. We gave him a 5 star review. He was promptly on time, took care to lay down blankets to protect the carpet and floors that the large 8” hose was put on, took photos of before and after, and did a great job of vacuuming out all the ducts.
A+ Sevice, I’m very happy!
These guys were really great! We have been long-time customers, and when our furnace needed replacing, several guys came out to the house. Once they figured out what needed to be done, they explained each step and option. The work was done in one day and we are very pleased with the new furnace.
Great job! Clayton did a fantastic job. He was very knowledgable and made sure all the issues were resolved with care.
Justin was professional. He took time to explain what he was doing and answered all of my questions. I was thoroughly pleased with both his effort and his attitude. He should be commended!
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
Up to this point, I have had a great customer experience with customer service representatives and technicians. However, my most recent experience was not good at all. I called customer service this morning at approximately 7:04 A.M., to schedule a follow up service performed on my HVAC yesterday. The blower motor…
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Today, was an electrician day! Two days ago it was all plumber. Again, electrician was on time, answered all questions, checked the 2 panel boxes, replaced a fried circuit in kitchen wall, cleaned up. He solved the problem. I was very pleased with the quality of his work! Thanks, Hoffman Brothers. Another job well done. C. Johnson
Great job! Absolutely went above and beyond
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
Tyler arrived on time as specified and began working on my old electric box checking both inside and outside. He kept us informed of when he would turn off the power. And when ameren came to shut off all power to the house he went out to see the man from ameren. It was a very long day for Tyler but he worked…
Joshia was very knowledgeable and very informative. He made sure that all of our pipes worked before he left. He cleaned up after himself and even checked our water heater and furnace. My husband and I highly recommend the membership plan. It has saved us money. Everyone who we have interacted with has been very…
Hoffmann Brothers are consistently professional, no matter who I’m working with. Would highly recommend for your maintenance needs.
We have had service with the HVAC Division, Electrical Division and our generator was serviced all in the past week with Hoffman Brothers. Ken, Michael, Dan and Lynn (Bubby) were all at our home and they were all on time, very professional, knowledgeable and overall nice guys. Ken gave us a phone number where we…
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
Toilet reset due to leakage Garret was extremely professional and did an excellent job!!
Dustin is great, goes the extra mile.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
Scott was very professional and a truly nice guy, himself and Hoffmann was able to help us out financially which was a big respect to me, He was very knowledgeable in the service that needed to be done and making recommendations for future projects in an economical way. Really appreciate getting out quickly as…
Craig was amazing! We are selling our home and he went through the items on the inspection report in detail. Great feedback and advice.
The team communicated around the appointment well. Service updated me on all parts of the process and took time to talk through outcomes, costs, solutions, and future system needs. I appreciate the professionalism and knowledge displayed throughout the service call. Randy did an awesome job! I feel the difference in the AC immediately! Thank you!
Very easy to work with.
Nathan was a pleasure to work with....very professional....service was great....
Very good technician. Explained everything for future reference. Was prompt, polite and am totally satisfied with the work.
Quick, efficient service. Provided good explanations. Super friendly.
Very pleased with the service. On time and explain the problem and fixed it. He was great and very friendly
Dan came out to handle the maintenance on my AC unit. He was prompt and professional. Hoffman always provides the best service.
Nick was an awesome Hvac tech that came out. Shared a ton of knowledge answered any questions I had and made me feel alot better about knowing my hvac system.
Alex was prompt,professional and knowledgeable . My system is older and he devoted an appointment for me with a system evaluator 2 days later.
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
Wonderful service!!
Nick was great. Good timely service. Happy that AC was checked out by Nick before the rest of a very long hot St. Louis summer.
Attentive to details. Highly recommended. Kind, informative, and professional.
Have used Hoffmann Bros' HVAC services for several years. Very pleased with their overall performance. Kurtis Pointer proved to be an asset to the company. He arrived on time, was very pleasant to speak with and quickly completed his work. Kurtis answered my questions without becoming overly technical. He would be welcomed back anytime.
On time, Professional, Clear explanation of problems ,solutions etc. possible future issues. Left my home as it was before he arrived. Turns out you can still get high quality service somewhere these days. Mike found the glitch My AC was working when I left for work my home was cool and it was still working when I got home.
Great worker and very friendly people
After literally having years of battling with insurance companies over a problem that the first insurance company failed to fix properly at our home, and subsequent insurance companies wouldn't help with due to it being a condition already existing prior to their coverage, we felt stuck and the leak under the house…
Arrived on time, professional, personable, cleaned and checked furnance
We had Robert R. and Nathan out to install a new A/C unit. They were both kind, responsible, and professional with their work. Everything was expertly explained after install and they showed us everything we would need in order to maintain and service the system if need be. Robert and Nathan did an excellent job…
Mike did a great job.
Have been with Hoffman Brothers for last 5 years. Have had prompt and professional service provided each time. Had my summer hvac servicing done by Jim Bishop who was very professional , patient and informative. He serviced our HVAC, air scrubber and humidifier. Highly recommend them for heating, cooling and hvac services. Rate them 10/10
Scott Baker showed up on time, performed repairs and complicated maintenance on 2 very old systems in Webster and did so professionally and with a great attitude! Will definitely be using them from now on.
Very professional and helpful, this company is very honest and always talks about options. My family appreciates it.
Competent and very knowledgeable!
My experience with Hoffman Bros. HVAC team was great. The technician was knowledgeable, friendly, and took the time to explain everything in great detail, treating me like a partner in the process not just someone telling me what I want to hear or unnecessary info to get me to spend more money. I appreciate the service.
Mike's knowledge was great. He was very professional and took his time to do what was best for us.
Jon was very patient and informative with the issues concerning my AC. Excellent friendly service.
Kurtis from Hoffmann Brothers was professional and explained everything having to do with our AC repair.
Aron came out and did an amazing job. He showed me exactly what was wrong, what caused it, and what I could do to improve it. He was very friendly and knowledgeable. Would definitely recommend!!
Very professional and friendly! Did a great job installing new AC and even built a box fort from the package for my kids in the front yard! Lol
Great job as usual
Technician introduced himself and explained what he was going to do, providing an opportunity to answer any questions I might have. Very professional and completed work as planned. He provided me with a status of the system; everything checked out OK.
The service man was very friendly and very polite. Will recommend Hoffman Bros to all my friends. Thanks for your services.
Super professional. The technician explained everything. We had some unexpected issues with our AC but the price was very reasonable. I would definitely recommend.
Every time we have problem we call and they do their best...thanks
Jon was on time, very thorough and explained everything he was doing and why. Really good Tech.
Bobby was very friendly knowledgeable and professional
Carter was very informative. Very good at his job
Curtis was fantastic, knowledgeable and courteous. Could not ask for more.
Dan G. is great. He was patient and helped us set our thermostats and walked us through understanding our systems. Also, him willing to get up in our scary attic to get to our air handler deserves serious props! He also has called other resources within Hoffman bros to help us with other things that need attention…
Dan was very good and professional , he had a clear explanation of his results.
Plumbing service to change my filters. He said he couldn't get my water filtration system tanks open to put in the new filters and he told me if he broke them he was not liable. He was going to charge me almost 200.00 to do the job and I am a club member already paying 34.00 a month. I just had a certified…
Randy at Hoffman Brothers did a great job this morning servicing my air conditioning units. He was very professional and efficient. I would definitely use Hoffman Brothers services again.
Kyle was prompt, knowledgeable, and friendly. He answered all of my questions. Kyle took the time to call me since he worked at my step fathers house. Great service! Thank you Kyle!
These guys were the best. We were on vacation and our son-in-law called us to tell us that it was getting kinda chilly in our house. I couldn’t get hold of a friend of ours so after waiting for a call back from the friend I called Hoffmann Bros. They came over in a few hours and evaluated the furnace. The unit was…
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
I am very impressed with Hoffman, they are fast, friendly and you know the job is done correctly. I had to get my very ancient HVAC replaced and they kept me informed every step of the way.
I use Hoffmann always for my heating and cooling maintenance. They have kept an old system working for a very long time. Jerry was wonderful, on time, In and out in less than an hour.
Kyle was cheerful and professional. He checked out my A/C, answered my questions and made sure I had everything taken care of. A delight to work with.
glad that we have Hoffman Bros to check our heating and cooling systems. The men are professionals and act according. We had Rick Peña here today. Very professional and satisfied us with his knowledge.
Good advice, most informative and helpful guide as to future operation.
Fast and super friendly. Couldn’t have been better.
Hoffman Brothers is a wonderful company, I used them 2 years ago for a huge plumbing issue and now my AC went out and needs to be replaced (26 years old). Steve talked to me with respect, answered all my questions and was able to get me a better deal with the extra items needed for a high efficiency and I really…
Excellent service
The technician took time explain extra things to me I had some questions he went back down in the basement a couple times throughout some items that I wasn't aware that were left over I was pleased and happy and I will take some of the suggestions that he gave me
Very professional
Randy was very professional and courteous. He diagnosed and corrected our AC problem quickly.
Hoffman Brothers and Jim provided great communication before, during, and after A/C maintenance. He went above and beyond to make sure I understood the service provided. I especially appreciated that he took the time to allow my dogs to accept him in our home first. He even had treats for the dogs at the end of service in a Hoffman package.
Fixed our 2 units and did a fantastic job! Highly recommend Hoffman Brothers!!!
Nick was exceptionally polite and respectful of our time and home. He answered all of questions regarding our system. Then even gave us a few recommendations as well as what to look for regarding diagnosis and upkeep of our system. Would absolutely recommend him as your tech and Hoffmann.
Mr. Presley was friendly and personal, while remaining professional. He explained my situation thoroughly and provided me with information to make a good decision. Excellent service.
Jeff was very professional. He explained everything and was very helpful
Jeff was very professional, diligent, punctual and communicative. He answered all of my questions directly. I'd be pleased to have him provide service again.
Mike was such a pleasure to work with! He was educating a new technician while diagnosing the problem, so I definitely learned a few things about my HVAC! He was professional, personable, and I felt comfortable having him in my home. I had Hoffmann come out as a second opinion after being told I needed a completely…
Mr. Bishop was professional & thorough, as are all Hoffman Brothers staff.
They installed a new AC in my home. They did an amazing job and very polite and nice.
Kyle was excellent
As always, super professional employee, arrived on-time, performed service as well as noting issues in the future that may want to be addressed on other items. I appreciate the heads up so I can prepare for future replacements in my home.
Jesse was great. Excellent Service. Very Professional.
Very Poor Service!
I recommend Hoffmann Bros because of techs like Rick Pena.
Curtis did a wonderful job. I was impressed with his knowledge and professionalism. This is why I use Hoffman heating and cooling.
Good service by a quality tech and company. Happy with their scheduling /reminders , techs, and the quality of the company.
Shamin Presley was friendly and knowledgeable. Was happy to answer any questions I had about my system.
Awesome Team!!! Team work makes the dream work. Stephen totally rocks! Elliott was great as well.
Jim was very professional and laid out all my options clearly. The job was done quickly and correctly!
Mike was knowledgeable, friendly, and gave great advice. We will definitely use him again.
I had a tune up done to my ac unit on 05/11/23. On 05/13/2023 no air and my lines are all frozen inside and out. My unit WAS WORKING JUST FINE I JUST WANTED A TUNE UP AND CLEANING. I FEEL THAT THE TECH DID SOMETHING VERY WRONG... NOW IM IN A HOT HOME WITH MY FAMILY FOR THE WHOLE WEEKEND.... NOT GOOD HOFFMAN BROTHERS
They always do an amazing job!
Another wonderful experience with Hoffmann Brother's! My home protection plan is worth every penny!
Alex was an excellent tech.
Aron did a thorough inspection of the three AC systems as part of the annual maintenance. Even had his own ladder to go into the third floor attic. He went over the recommendations. Very pleased with the service.
They were very good communicating about the appointment. Mike was very polite and professional, and was very helpful in assessing the condition of my HVAC system.
Chelsi did great job. Did A/C check in fast, but thorough & professional manner.
Danny and two others showed up and got the job done quickly and efficiently. They were very polite and friendly. Would definitely recommend.
HE CAME ON TIME, WAS PROFESSIONAL AND KNOWLEGABLE AND GOT THINGS RUNNING RELIABLY. HE MODELED THE Hoffmann WAY AS EVERY EMPLOYEE DOES.
Hoffman Bros.... The Only Company that I use and Recommend for Home Repair/ Replacement of A/C , HEATING, PLUMBING, ETC. Their Technicians are Very Knowledgeable and Professional.. 5 Stars ⭐⭐⭐⭐⭐
A very conscientious gentleman who serviced my furnace and gave positive suggestions.
Randy was very professional and took time to explain any issues I had with my air conditioning unit. There were no high pressure sales or anything like that. He informed me of a part that might need to be replaced in the future but no pressure or any scare tactics to force me to replace it now.. we have had two…
Jesse, our technician, was very thorough in the Spring tuneup of our hvac system prior to cooling season. He is friendly and professional and helped regulate the airflow throughout the house. I will definitely request him for our Fall tuneup.
All good svc
Craig was very knowledgeable, courteous and prompt. He went above and beyond to educate/inform me of my unit and was very helpful in ordering material. Craig also rewired my smart thermostat which was not set up correctly at the time of initial installation. Overall, a very positive experience all together. Thanks
Nick was A+ he went above and beyond in everything he did and his level of HVAC knowledge was incredible. He was able to provide an answer to every one of my questions.
Kyle did a professional job and answered all of my questions. He is very knowledgeable, courteous, and I feel very confident in the work that he did. I highly recommend him for heating system maintenance and repair. I hope to see him next time I have my system serviced.
Good experience as always
Very professional and respectful of my property
Fast convenient and friendly
He did an excellent job! Superb .
Tyler did a great inspection, was well informed and personable.
Chelsie did an excellent job. Thank you
Alex was very friendly and informative. He was honest and upfront and was a joy to have as my technician.
Zach did an awesome job explaining the issues and recommended .
They always do a great job. I even have my generator serviced with them as well.
The repair technician, went beyond services for us.
The technician who provided my home service was on time, explained what he was doing and answer all of my questions. Provided information regarding recommendations for scheduling my next service. He was very observant and provided information regarding the glass being broken out on my car and neighbors car. We were…
Dallas was professional, courteous and knowledgeable. He took the time to explain all the options for an antiquated sewer system with price quotes available for all the options. It was nice to have someone go into detail about the system and its long term needs instead of just telling me that the line was open.
I had a new AC, water heater, humidifier and furnace installed August of 2022. Had my first maintenance check up on the new system April 2023. Service has always been professional, timely and clean up if needed was done.
HVAC maintenance (furnace, AC & humidifier). Have been a HB customer over 10 years and used them numerous times for small and large projects, and have always been very satisfied!
Ryan the technician was very informative about what he was doing.
Tom T. is one of the best, great job. R/O System, we depend on Hoffmann Brothers, they are the best. All are the best, full trust in these people.
Andy was great! Highly recommend him and Hoffmann Brothers!
Jeff was polite, professional, and did a great job.
I'm very pleased with the a/c maintenance that was provided.
Cody is a professional & kept us informed of what repairs were needed & the costs before proceeding. He has been our technician 3 times & he’s amazing. No hard sells :) Hoffman Brothers is great about getting next service calls schedule! They will continue to get our business as they treat their customers great. Thanks!
Kody was amazing, he was friendly and helpful. He definitely knows what he is doing and is an expert in his field. Definitely using Hoffman in the future and are excited to have the membership!
Hoffman Bros have well trained and courteous technicians. They take great care of our hvac systems. Our technician, Justin, was prompt, courteous and helpful.
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
professional and knowledgeble
Both office staff and service providers were friendly and knowledgeable. Prices were reasonable.
Good job!!!
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Kurtis is the BEST service technician! He was personable, knowledgeable, and performed an excellent job! Hoffman Brothers is lucky to have him!
John did an excellent job. He took time to explain things and make sure things were fixed and knew what to do to make things work.
Technician called ahead, arrived at scheduled appointment time. Explained exactly what they will be doing. Answered all of our questions and went over how new system works. All crew members were very polite and professional. Very happy with Hoffman Brothers and will highly recommend them..
Nick was very courteous & professional and took care of more than was originally planned for this visit. Hoffmann Brothers is the best!
Jesse was extremely personable, knowledgeable and thorough. It was an easy process and greatly appreciated the service!
Dirk Boulware did a fantastic job with three plumbing issues. I was totally satisfied!
Andy was very knowledgeable and polite. He answered all my questions and concerns.
Zach did a great job. That's why we call Hoffmann Brothers first. Thanks Zach.
Matt Swift was great! Extremely knowledgeable and easy to talk to!
Mike was great: very personable and professional. He clearly explained everything; couldn't ask for better service.
Our furnace quit heating and blower did not function properly happened on a Saturday, and Hoffman Brothers got us into their schedule that day...heat was restored and follow up circuit board was replaced...my wife and I were totally satisfied with their service..
Good kid. Knowledgeable. Trust worthy.
Had hired Hoffmann Brothers to replace a PRV in the basement of my home, clean my duct work, my dryer vent, and to do an annual maintenance check of my AC unit. Could not have asked for a better crew. Danny, Pat, and Justin arrived on time at 7am. Justin assessed and informed me that the PRV that I had was bad and…
I had a problem with the dehumidifier drain since it was installed. Finally I called the company. Matt Evans was sent and became my savior and corrected the problem. And I am very thankful.
Scott came to check my a/c system and found some potential problems. He took the time to explain my options, gave me time to ask questions and verified I was ok with making the repairs. Scott worked quickly and efficently but still took time to pet my dog (who can be quite obnoxious).
Mike was very helpful and professional. Appreciate his explanations and expertise about the HVAC. John was very through about the plumbing issues and making suggestions for future work.
Scott did a thorough job and was pleasant to work with.
Coty was very considerate (wearing shoe covers), and pleasant to have in our home. We love having Hoffmann looking out for us.
Very professional and communicated important information
Everyone we have dealt with has been polite and knowledgeable.
Also done:Tankless water heater flushing; Sewer line video and jetting Five different professionals were involved in this work. All of them were very professional and helpful. Scott and Mike were two of the names I remember.
As always excellent service and professional people
Another great job by Hoffman!
Craig went above and beyond by leveling outside unit pad caused by recent foundation work. Very efficient,courteous and professional. highly recommend. also performed ac check and changed filter.
Always a great experience with Hoffman Bros. Jesse is knowledgeable, extremely helpful and considerate. We are very satisfied with his work and customer service.
Humidifier repair through furnace was done professionally and timely. I have gotten nothing but GREAT service from Hoffman Brothers and their technicians. It's a good thing to have a place to go to for one stop shopping. Keep up the good work 👍🏾
I can always trust Hoffmann Brothers to get the job done promptly and efficiently. They are a joy to work with.
Great job! Knowledgeable & able to read our home situation & how he could help. Dan performed well! If I have another A/C issue, I would want Dan to be assigned to my work request / appointment.
Recent full HVAC install and today first A/C tune up before the season. Arrived on time according to my schedule which I appreciate immensely. Quick, timely service.
Scott was very professional and knowledgeable, he explained everything and made sure all the boxes were checked.
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
Great, friendly, detailed service!
Arrived early and was ready to go. Explained everything clearly and did the service efficiently and quickly. Very personable and ending explanation was clear and complete. Love Hoffmann Brothers.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Kurtis (Servie Technician...ask for him) is awesome, as is the entire team @ Hoffman Brothers! I called on a Friday, they were at my home on Saturday...turns out I had some loose wires and heat works as it should. Thank you guys and I highly recommend 👍
AC system check. We trust their experience to maintain a good working system.
Our technician was professional and efficient. couldmt ask for anything more.
The service guy, Mike S., was very friendly and did a good job of explaining what was going and what my possibilities were. He did not pressure me into anything. I will definitely use Hoffman Bros. again.
JOSH was a real professional. He explained everything. I highly recommend Hoffmann Brothers.
Very Friendly Staff. Always professional
Jon did a great job conducting our seasonal service. Polite, friendly, courteous. Hoffman also worked with our schedule and slid our appointment to a day that worked best for us.
Unfortunately, I need to update my review of Hoffmann Brothers. Two years ago I spent about $10,000 for a new furnace. Hoffmann Brothers installed the wrong one and had to exchange it. Even though I’d written a check, they charged my credit card. It took two calls to get my money. In December 2022 I called and…
Polite, professional, fast service. Explained things well. We needed new HVAC, and he explained our options well.
My kitchen sink was clogged, It was around 2:30 in the afternoon, I called and they said that they may not be able to get anyone out that day but definitely the next day. Jason called me back a bit later and said they could have someone here in about a half hour. Great since I could not unclog it myself. ( I tried)…
Gary is an awesome guy he know his job he was quick and very informative about the work being done would most definitely be calling Hoffmann for any and all future repair and preventative work thanks again for job well done
Good service and very friendly staff to deal with.
Hoffmann Brothers always has someone on the phone 24/7 and they always respond. I trust their work and their employees.
Hoffman Bros does great work. I enjoy the interaction with the office staff and the techs are all personable and knowledgeable.
Very helpful, great guy
Tyler took the time to go through everything on the system and explain any future issues as well as address questions I had. He was very professional and courteous. Thank you Tyler and Hoffmann Brothers!
Yearly furnace checkup. Everything went great. Tech discovered the burners in my furnace were in need of maintenance. Decided to replace the burners.
Very professional and courteous. Explained in detail what he was doing for us.
The technician was courteous and efficient. He took the time to explain what he was going to do when he arrived. He also explained what we needed to do to keep our unit working efficiently. Great job!
We scheduled an appointment with Hoffman Brothers this past Monday (11/7) to help get our HVAC equipment running before the cold weather hit this weekend. The appointment was for Thursday. Late Wednesday night I see there was a missed call from Hoffman Brothers. At 4:45 Mandy, the office manager, had left us a…
Excellent, knowledgeable service. Will definitely use them again.
Matt was on time. He preformed my fall maintenance on my HVAC system and changed my filter for me. He was professional and respectful to me and my home. I will always call Hoffmann Brothers.
Arrived on time with a mask and booties. He was wonderful to deal with and answered all our questions. Michael was excellent. He knew immediately what to look for and had it taken care of quickly. We couldn’t ask for better service.
Ken was professional and informative. Highly recommend.
I have used them on multiple occasions and they are very responsive, they keep the customer up to date on when they will arrive and they are extremely polite and personable.
Hoffmann Bros is wonderful every time!
Update Oct 2022 HVAC service contract routine maintenance- This time our tech was Dan. He was professional, thorough and very detailed in his assessment of our system. He explained his findings in a clearly and precisely. I recommend this company because both experiences I have had with them have been wonderful and…
He was helpful and thorough.
Worse service ever. Charge us for something that didn’t need replaced. Now we are out a grand and still have to replace our system. Also he was smoking outside and had to come back in to finish up, so our house smelled like smoke. I recommend calling anyone else.
Dan was very professional and polite ! I was very impressed with how he wore shoe covers upon entering my home! That was definitely a plus ! In my culture that’s a common practice to do , take shoes off or wear shoe covers when entering one’s home. Also he was very knowledgeable on his job! He is wonderful!
Prompt empathetic knowledgeable
Nick was very thorgh and knowledgable, great experience with Hoffman Brothers. We will see them again for some appliance repair and for routine maintenance scheduled purchase.
We started using Hoffmann Brothers for plumbing needs, HVAC system maintenance, and appliance repairs, and we’ve not had a bad experience yet. Everyone at the company is very nice and quite professional. Their service plan seems like a good deal.
They were quick and professional. They had someone at my house within an hour and a half, had the issue diagnosed quickly, and had parts on the truck to fix it right then and there. Will use Hoffman brothers again if I need to. Thanks!
Craig was great, professional..even cracked a few jokes…he even put the cover on my grill that had blown off.
Elliot was the best. Professional, courteous, efficient. I highly recommend him and Hoffmann Brothers.
Kevin was very good, professional, and nice. Would definitely use again!
Kyle did a great job and went out of his way to get our A/C up and running.
Very efficient and friendly service. This is my second time using Hoffman. I will only use Craig with Hoffman. They replaced my hot water heater and now repaired my A/C unit.
As they do consistently, the Hoffmann Brothers technician did a very skilled and thorough job following up on an A/C maintenance issue. He also proactively followed up on another issue, showing initiative and a commitment to service.
Mike Skisas is the most thorough AC man I have ever known. He gives me a great feeling once he checks up my system.
I trust the expertise of Hoffman with my Geothermal system. Shamus is someone to rely on.
Very professional and explained everything!
Always professional and extremely helpful.
Jim Bishop was very professional and friendly.
Hoffmann Brothers was great! They're 2-for-2 in providing great service visits to us. I have officially coined them the Chick-fil-A of home repair service companies because they're service from setting the appointment, to calling before the technician comes, to sending a text with estimated arrival time, and the…
Great company. Employees are courteous and professional. Very thorough and efficient work.
Joey and his team were on time, informed me about what to expect and gave me an approximate time of when they would be finished. He nailed it on all points. Respectful of us and property. Thanks again for another job well done😃
Dan explained the current state of our A/C and what options we should consider moving forward. Thanks for the honesty.
Mike T went above and beyond
Curtis was very professional — courteous and thorough.
Friendly and knowledgeable service tec. Not the cheapest option but you defiantly get you moneys worth and the job done right.
He did a great job and was very knowledgeable. Also he was very friendly and helpful when it came to replacing our wiring to hook up to our Nest. Would highly recommend Gary and Hoffman Brothers!
Very informative and thorough
Shamin was knowledgeable and friendly!
Water temperature issues
Mike was punctual, professional and a pleasure to have conduct my maintenance
Matt did a great job!!
Very nice worker. Knowledgeable, highly disciplined and good attitude. Explained everything to do before starting and all the observations at the end. Highly recommend.
Good folks. Will very likely call on them again when needed
Was updated via text on arrival expectations, the technician was professional, courteous, and considerate.
Communication and showing confidence on solutions
AC went out yesterday Called them today, 07.21. They came and made repairs, explained all my options to me. Very professional. Great service! Highly recommend.
The technician Nick was fantastic! He found the problem in minutes compared to 2 other contractors who could not figure it out. Fantastic customer service! Whatever they are paying him is not enough!
Hoffmann does a great job in keeping my HVAC unit running well!
Shamin was extremely pleasant to work with. His professionalism and dedication to customer service was exemplary. Highly recommend shamin any day of the week.
Came same days as I called. Figured out my issue and got it fixed very fast to get my A/C blowing again when it’s in the 90’s!!
Amazing work and customer service. We were so thankful for how quick they were able to come install a new AC when ours died in a heat wave. Highly recommend!
They made a mistake when they first came out, but returned the next day and fixed it and helped us with another issue with our thermostat.
Kevin is our tech and it is always a pleasure to have him Maintain our burner and AC he has a great personality and will explain anything you need know about your system Kevin always has a smile if you have a question Kevin has the answer Thank you Hoffmann Brothers And Thank you Kevin
Hoffmann Brothers is the best in the business! We use them for everything HVAC, plumbing and electrical, but our most recent experience was an A/C maintenance visit. We have the Hoffmann Brothers protection plan on all of our home essentials and HB does a great job of helping us stay on top of maintenance and…
Mike was professional and thorough. He kept me informed on every step of the process. Great experience with this company!
We had an issue of a blocked hose causing water to flow everywhere. Our appointment was scheduled within 48 hours of my call and we were placed on a list to receive service sooner if there was a cancellation. Luckily we were able to have a technician come out sooner than expected and he rectified the problem in…
Ryan was excellent today servicing my air conditioning unit today. Very professional and he explained everything in a professional manner.
Very professional company with capable workers.
Jeff Crapo was awesome! We joined your maintenance program and were very satisfied with the quality of service we received.
What can I say? Craig!! He is so AMAZING!!! Always, Very professional, personable, informative, all the good stuff you want. Thanks again Craig!!!
Curtis is a great person, work is always in perfect condition when Curtis complete the job. Very professional and always on time. Curtis always make sure you are pleased with the work but asking if you have any questions.
He accurately assessed our situation and made the proper recommendations.
Shane was friendly and professional. I received great service
Andy was very professional yet friendly. He did an awesome job in minimum time. Very accommodating!
Jeff was great! Super knowledgeable and honest. Definitely would recommend Hoffmann Brothers based off my experience!
Another good experience with a different service they provide. Very pleased with my home protection plan and all services provided so far, I recommend. I was placed on the cancellation list hoping to get an earlier appointment than scheduled and they were able to come first thing 2 days before scheduled. A relief.
Mike is a pleasant and knowledgeable technician answered all my questions. I give Mike a 10 for my service today.
I’m glad I called Hoffmann Brothers. I got quick service. Friendly and knowledgeable technicians. They had what I needed in stock to replace my air conditioner. Even when the temperature was in the 3 digits. Thanks Hoffmann Brothers for cool job. Lol
We've used Hoffman for the past few years. 18 months ago, they replaced our 20+ year old HVAC system with a 2-stage furnace and A/C. The installation was done in a day and the crew was very professional. They even took time to answer my curious 9 year old's questions. A couple days ago, the A/C stopped working in…
Hoffmann Brothers has been servicing our HVAC for years now. Proven track record, great customer service, very responsive to our questions and concerns. I really feel they do the extra steps which is why are members of their home protection plan. Randy was most recently at our house for an AC tune up during this…
Good service.
Domanic M. was one of the most personable, pleasant and knowledgeable technicians I've ever had the pleasure of dealing with. After diagnosing my A/C, he thoroughly explained a number of options and associated costs. He came to my level but had no problem getting technical when I asked for more clarification. I hope…
Dominic was very helpful and friendly. Would definitely recommend this company.
Dan was very thorough, got right down to the problem. Friendly and courteous. Please my experience,
Shamin did a great job explaining what was going on and did quick/careful work. Thanks for helping us out, Hoffman Bros! Great service.
Mike was a pleasure to work with!
Matt was very efficientAnd did a great job.
Cooling system maintenance. Very quick and thorough.
Staff are friendly and professional. Ask for Dominic. He is friendly and does an excellent and thorough job.
Michael was very professional and pleasant to work with! He determined what our AC problem was quickly and repaired it in a timely manner. Great job and excellent service!
Ken was excellent in communicating honestly what our options were. Highly recommend
Great service and courteous technicians.
Excellent and informative service.
Well Done
Good work. On time.
Great guy; very easily explained the entire process he utilized to see what needed to be done and checked it all thoroughly. Give this guy a raise and keep him busy!
Jim took time to educate about what he did as well as what options I had going forward. The pipe from basement drain to the MSD hook up had been backing up. He cleared small clogs and gave me a picture of major repairs I might do at some point to tackle the scale/rust from the cast iron stack et al. It is important…
Prompt professional and pleasant! Very pleased with my service!
Allen arrived promptly and did an excellent job of installing the new water heater for the quoted bid amount .
Very professional, the techs aren't pushy about minor repairs and listen to your concerns and look at possible causes. All services I've gotten happened ahead of the scheduled time after a phone call asking if showing up early was ok
First time using Hoffman brothers. Coty came out to fix our slacking AC system and was as professional as they come. He was knowledge, informative and got things working right and was entirely transparent about the work needed and price. Highly recommend Coty and the Hoffmann Bros!
Jeff was great, personable, very respectful of our health needs by masking. He was very thorough in his evaluation and his explanations were understandable. Thank you Jeff
Devon was very thorough and explained all his work. He was efficient and I am very pleased with the quality of his work. Plus he was very friendly and professional! Had a problem with furnace humidifier and Hoffmann tech Shane fixed quickly and efficiently. Jordan Craig and Enrique were great! They installed a…
I've used Hoffman for a few years now. Had an old system worked on at the start. Now, I've fully replaced my heater, AC, and my water heater with them about 2.5 years back. They've helped with my plumbing, my fridge, and I wouldn't hesitate to call them for electric considering what I've seen from all of there other…
They helped us fix the AC in time, which is really important for a family with a young kid. Thanks
John was extremely knowledgeable, accessible and helpful. Very personable, honest and thorough. I trust his opinion and Hoffman Brothers have been very responsive and accommodating. Top notch service and quality. Highly recommend!
Hoffmann Brothers has always been awesome! We have been using them for years. Their service membership is phenomenal, the technicians are always so respectful, polite, and professional. We have had A/C units, furnaces, water heaters, and even hose bibs replaced with them and literally every experience has always…
I am so glad that I have the Hoffmann Brothers Home Protection Plan. It is so worth every penny! In prepping for summer, I have Hoffmann Bros. come out every Spring to maintenance the A/C system, that they installed about 10 years ago. Today's tech, Chelsi Dunn, provided a high level of service, was very…
We love Hoffman Brothers!
I can’t express how much/hard these guys worked from the moment they arrived to the moment they left. I completely understood what was happening and what it was going to cost. They were prompt, professional, respectful and they kept everything as calm as possible! Amazing!
Shamin was on time and went straight to it. Was very detailed about everything he was doing. I’m very pleased with the service he provided.
I called Hoffmann Brothers for a possible service repair. I also signed up for the service program while I scheduled my appointment. Service technician Nick D. was very professional and super informative. Glad I signed up for the program.
Randy is great! He is professional, knowledgeable, patient and a good communicator. I am very pleased with his work and great customer service.
Nick is wonderful. He found an issue with something that was done previously and got our AC going.
Matt was very quick, professional and courteous. Excellent job. Thank you.
Jeff was great. He was able to get my heat pump taken care of in a timely manner on a Friday night. Thanks Jeff and Hoffmann Brothers.
He is professional explains things well..very thorough
New furnace and AC install. Did an excellent job! Cleaned up and new system is working great! Would highly recommend them. A big job that was handled very professionally.
Kevin is very professional and friendly. He did a great job to maintain our two air conditioning systems. He is also very thoughtful in addressing my questions, even for the one that was not directly related to the systems that he served. I can tell that Kevin loves his job and his customers. Kevin has my highest…
Great service. Explained everything that was going on with the AC unit and what would need to be done to optimize it for the season. Thanks for your help.
Kyle was awesome! Took great care of me and left the space better than when he arrived.
Very helpful!
Very professional and helpful! We've used Hoffman for many years and every technician we've ever met with (across plumbing, electric, HVAC, etc.) has been wonderful to work with and always does their best to find a solution that works for us. Very have been very happy with their services and it's great to have ONE…
Hoffman brothers are my go-to for boiler, HVAC, And everything in between. Always professional and excellent work.
Today our technician was Matt. He was on time with a smile at 7 a.m. Such great technical and customer service! Very professional and courteous! Can’t say enough! Excellent! Thank you!
I’ve been a client if Hoffmann Brothers for several years, I’ve used them for heating & cooling, plumbing and electrical. They have always been on time, professional, explain the issue & options and reasonably priced. I am very happy with their services and have recommended them many times.
Prompt service. Top quality service man.
Ricardo was professional and did a thorough job cleaning the A/C system and monitoring system performance. We are ready for summer. Thank you Ricardo
HOFFMAN BROTHERS made sure my AC and Heating system was working properly. Everything was good. I was satisfied with the time it took Jeff was a very pleasant guy. I can always count on HOFFMAN BROTHERS and I am going to check out all the other repairs they specialize in. Didn't know they do so many services. Your a great company THANK U 🙏
Always experienced, professional, and if asked they share their personal use of the product. Always positive. We love them, we call them our boys.
Great service, great advice!!
We have had a great experience with this company since our first communication with Hoffman Brothers when we had a new HVAC system installed in October 2020. All of the technicians (Hank Hilderbrand, Dallas Hamilton, and Aaron Marvel, among others) in our home and the people in the office have been friendly and…
Scott has done maintenance for us for years now. We highly appreciate him and his work.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
