How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for a/c system maintenance
Clear ✕All 847 Google reviews tagged “A/C system maintenance” · showing 60
I had Kevin as the technician and he was very accommodating and explained everything he was doing. Gave me tips on general maintenance procedures that I could do.
The repairman spent extra time helping me understand why our central AC broke and gave me several possible solutions. Big fan of above-and-beyond service, and this hit the mark and exceeded it.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
They were responsive, helpful and very professional. Scott was excellent. Very nice, even when he had to deliver the bad news that we needed a new compressor.
Hoffmann Brothers are the best. Always on time and very courteous
Very friendly & professional. Would highly recommend Hoffman Brothers! A++++
Thorough and let me know how the systems are working
The technician was friendly and courteous. He is knowledgeable and explained things to me in a way I could understand. He was patient when I had questions. He completed the maintenance in a timely and efficient fashion.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Josh was prompt and very friendly! I have a membership with Hoffmann and he came out to do a free a/c check! He changed my filter and sprayed off my unit outside! Thanks for sending Josh!
Hoffman Brothers consistently delivers top-tier service, but their customer service representatives truly set them apart. Scheduling home repairs can often be stressful, yet their team turns it into a completely seamless experience. Ross, in particular, deserves special recognition for his exceptional communication…
Carnell came over today to do AC maintenance on both AC units. He was pleasant to speak to and very knowledgeable about the units. He walked me through what he was there for, answered all of my questions and even provided me a quote on installing a home dehumidifier (which I asked him about). Great job all around! Thank you, Carnell!
This was the best experience I’ve had! Craig was awesome. He was very knowledgeable and was very helpful explaining things with every question I asked him about my home. My confidence in Hoffmann Brothers is over the top and will always use them for any future needs in my home.
Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…
Tyler is the young man who came out to my house. He does wonderful work and I will have no one then him. If I could I would give him 10 stars
Scott was on time and inspected both our systems. Easy and painless experience!
Very professional did a great job
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
My technician was very knowledgeable and helpful.
We have used Hoffman Brothers for some years now, and a member of their Home Maintenance Plan. Kyle was our Hoffmann Electrical Tech today. He was very nice and explained and answered questions. His work was perfect and done in a timely way. Hoffman Techs have always been the best, and a;ways professional,…
John did a great job. Prompt, completed the work quickly and effectively, and was very professional!
Kevin was prompt, responsible efficient and clean. I was very happy with his work on my HVAC system and he was very friendly. His report was detailed and very helpful. Patrick
In the recent past, we have engaged Hoffmann Brothers on five major projects (two furnace, AC air handler and condenser installs, mini split install, and tankless water heater install) as well as a few smaller ones (whole home water filter/conditioner installation, appliance repair, thermostat installation).…
Kurtis is a huge asset to your company. He patiently answered all of my questions and didn’t seem bothered by me watching over his actions.
James was awesome!!! He had our AC back up and running in less than an hour! He explained the issues and went over our options for repair. He was so polite and professional! We can’t thank him enough for getting our AC repaired, especially during this head wave. We will ALWAYS recommend Hoffman Brothers!!!
We bought HVAC and AC. First year it took 1.5 lbs of Freon. The AC is a piece of junk. 2nd year it took 6.5 lbs of Freon in April of this year. The ac went out last night. We have Protection Plan but no one can come here until Monday. Why are we paying for a plan that doesn’t work. This will be the 3rd time the ac went out. They need to replace the unit.
He came in did what need to be done and left. He explained everything to me before starting. He was very polite and helpful.
Brad did a good job. He was very respectful and asked if I had a questions several times.
Fixed A/C Nick did a Great job getting our A/C up and running. He was very thorough and explained every step of what it took for the repair
Excellent service once again by Hoffman Brothers. The technician performing our annual A/C maintenance, Jake Barton, was friendly, professional, and thorough.
Was on time, was kind and answered questions I had.
Service is always excellent. The employees are prompt, courteous and efficient. Pricing is always fair and reasonable. They rate an A plus in my estimation. Jay Summerville
Nick Meyer was outstanding, he came and saved the day. I called this morning and he was here same day and fixed the massacre brought on to us by another company.
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
He called ahead of time so I could get dogs in from outside and upstairs. He told me about repairs that I could have done today or in the future He was personable and procession and explained what the issues were Pleased with his service
10/10 for service. 11/10 for good people. When we were hit with a broken drainage pipe 2 weeks ago, Hank & Peter showed up early to repair it. I was so impressed with their work (and just them as people) that I signed up for their home protection plan, which has already paid for itself when, two weeks later, we…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Nick was great. Greeted me with a smile and got to work right away. Highly recommend.
Another wonderful experience from Hoffmann Bros. James was very professional and knowledgeable. James checked the air conditioner and changed the filter. We have a membership with Hoffmann Bros. With that membership a professional comes out to your house and checks your air conditioner and furnace every 6 months. Great piece of mind.
Ryan did an awesome job. He was professional, courteous, and efficient.
Our service person was friendly and knowledgeable and immediately resolved our issue of no heat on the coldest day of the year.
Randy did an outstanding job. On time and thorough. Offered upgraded safety features as well as protection for my quality unit. Thank you Hoffmann Bros
Randy is excellent.
Great service. On time and nice personality.
Friendly, did work quickly.
I had my AC serviced and the technician, Josh, did a great job, efficient and thorough. My pup was excited to see him again as well.
Excellent work — our regular checkup as part of our Home Protection Plan. Having that plan is a great idea. We highly recommend it.
Jeff did a great job very knowledgeable.
👍 great service,
Ben was great! Friendly and informative.
Nick from Hoffmann came over and was super professional and nice. I showed him concerns I had with the furnace, and he let me know that there was nothing to worry about. He explained why there was nothing to worry about which helped ease concerns. He then told me about a few issues with the AC unit and why they…
Great job. Friendly, professional and right on time.
Zach did an EXCELLENT job today!!! Very thorough checkup of our unit; answered all my questions and was very professional!!
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
If there were a 0-star option, I’d hit it twice and still feel generous. I’ve been a Hoffmann Brothers customer for about a year through their “home protection plan,” and it’s been one of the most frustrating experiences I’ve had as a homeowner; inflated prices, disorganized communication, and zero accountability.…
Brad M - HVAC service tech - did AC checkup. Efficient worker : answered all my questions. I really appreciate the care Hoffmann workers take of my home and quality of their workmanship.
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Anthony did a great job!
My Tech very courteous rofessional, and clean.
I have a very old house, that has been modified many times, over many years. Noah came out and figured out why one of my exterior plug didn't work. Turns out it is on a switch, about 30 feet away? Someone helpfully flipped the switch, and turned it off. It also turned off an interior wall mounted light fixture,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
