How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for a/c system repair
Clear ✕All 395 Google reviews tagged “A/C system repair” · showing 60
The repairman spent extra time helping me understand why our central AC broke and gave me several possible solutions. Big fan of above-and-beyond service, and this hit the mark and exceeded it.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
They were responsive, helpful and very professional. Scott was excellent. Very nice, even when he had to deliver the bad news that we needed a new compressor.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Scott is absolutely THE BEST! He is skilled, conscientious, good communicator and always explains things well to clients. As long as we get Scott, we will stay with Hoffman...
Prompt service. But their Pricing is criminal Seek an alternate bid
Excellent!!! Prob one of most knowledgeable employees in hvac that you employ. She’s great!!
My technician was very knowledgeable and helpful.
We have used Hoffman Brothers for some years now, and a member of their Home Maintenance Plan. Kyle was our Hoffmann Electrical Tech today. He was very nice and explained and answered questions. His work was perfect and done in a timely way. Hoffman Techs have always been the best, and a;ways professional,…
In the recent past, we have engaged Hoffmann Brothers on five major projects (two furnace, AC air handler and condenser installs, mini split install, and tankless water heater install) as well as a few smaller ones (whole home water filter/conditioner installation, appliance repair, thermostat installation).…
Josh was great! Thank you for your help!
Nothing like your AC unit going out the day before the 4th of July. Quick ...same day service! Our repair technician Josh did a fantastic job and got us cooling down in no time!
James was awesome!!! He had our AC back up and running in less than an hour! He explained the issues and went over our options for repair. He was so polite and professional! We can’t thank him enough for getting our AC repaired, especially during this head wave. We will ALWAYS recommend Hoffman Brothers!!!
We bought HVAC and AC. First year it took 1.5 lbs of Freon. The AC is a piece of junk. 2nd year it took 6.5 lbs of Freon in April of this year. The ac went out last night. We have Protection Plan but no one can come here until Monday. Why are we paying for a plan that doesn’t work. This will be the 3rd time the ac went out. They need to replace the unit.
On time and finished early. Very professional and explained service to us.
Service is always excellent. The employees are prompt, courteous and efficient. Pricing is always fair and reasonable. They rate an A plus in my estimation. Jay Summerville
Nick Meyer was outstanding, he came and saved the day. I called this morning and he was here same day and fixed the massacre brought on to us by another company.
Another great service visit from Hoffman. Rich was professional and kind, and got everything working on my AC unit in no time. I appreciate it enough to keep leaving reviews, so hopefully that counts for something!
We were so pleased with the service from Andrew & Hoffmann Brothers. We were anticipating just an estimate to install a humidifier on our furnace today. Not only did Andrew provide an estimate, but he was able to get the supplies and make the installation today! He was courteous, knowledgeable and very hard working.…
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
He called ahead of time so I could get dogs in from outside and upstairs. He told me about repairs that I could have done today or in the future He was personable and procession and explained what the issues were Pleased with his service
Jeff did an excellent job. I was very happy with his work. Susan Davidson
10/10 for service. 11/10 for good people. When we were hit with a broken drainage pipe 2 weeks ago, Hank & Peter showed up early to repair it. I was so impressed with their work (and just them as people) that I signed up for their home protection plan, which has already paid for itself when, two weeks later, we…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Extremely helpful diagnosing the issue and explaining the repairs.
Hoffmann Bros always provides great customer service and fixes what needs fixing. The repair techs are polite, professional, and knowledgeable.
Carter is very knowledgeable and thorough. He did a great job and communication skills are top notch. Thank you.
John was very kind and knowledgeable. He fixed our AC issue right away and was very timely.
Excellent service on semi-annual HVAC checkup. Kyle was an incredibly helpful technician and extremely thorough.
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
Mike did a super job. He kept me informed all along the way as he determined the issue with our A/C and got it fixed. Thanks!!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
Service was excellent! He explained everything and kept us informed at every step. Highly recommend!
Professional, experienced, very nice. Found the problem immediately and fixed it great job.
He was very helpful
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
Anthony and his partner were professional, explained everything clearly, very friendly, great humor and accomplished every thing that needed repaired and then some! I highly recommend these two men at Hoffman Bros! Thank you!!!
Scott was friendly, considerate, and well-groomed on his arrival. His assessment of the problem was very thorough in inspecting the issue. It was extremely hot out, and he never complained but was thankful when I offered him some water. After completing the work, he took extra time to clean up his work area on our…
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
Scott was very professional and a truly nice guy, himself and Hoffmann was able to help us out financially which was a big respect to me, He was very knowledgeable in the service that needed to be done and making recommendations for future projects in an economical way. Really appreciate getting out quickly as…
My service was excellent learned something that I was not aware of. I had a frog inside my unit that fried my dual capacitor. Chelsi was awesome and such an asset to Hoffmann Brothers.
Matt saved the day. 109 w/heat index outside and 87 degrees in the house. Wow. Do you ever realize how much you truly appreciate your AC?? I do. Thank you Matt!!!! Couldn’t have asked for better faster kinder service!!!
It really was my yearly check up on my AC… I really like keeping up on maintenance around the home! Thanks Hoffmann Brothers!
Lifesaver
Very good technician. Explained everything for future reference. Was prompt, polite and am totally satisfied with the work.
Quick, efficient service. Provided good explanations. Super friendly.
Very professional, knowledgeable and polite. Very diligent and thorough. Provided best options given the situation.
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
Alex was extremely helpful and professional.
Kurtis was outstanding. Got everything fixed quickly and running great! Thanks!
Competent and very knowledgeable!
Shamine fixed my air conditioner with professionalism and great service. He helped me during a difficult time and made the situation the absolute best he could. I am very thankful for his kindness and great work.
Kurtis from Hoffmann Brothers was professional and explained everything having to do with our AC repair.
Aron came out and did an amazing job. He showed me exactly what was wrong, what caused it, and what I could do to improve it. He was very friendly and knowledgeable. Would definitely recommend!!
Very professional and friendly! Did a great job installing new AC and even built a box fort from the package for my kids in the front yard! Lol
Great job as usual
Chelsi did a fantastic job! Hoffman Brothers went out of their way to get to us sooner.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
