Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.354
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 354 Google reviews tagged “Drain cleaning” · showing 20

Keith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional, prompt, thorough job. Friendly and competent technicians

Plumbing pipe repairDrain cleaning+ Value
Duane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…

Paid $400–600Reasonable priceA/C system maintenanceDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Hope2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

I’ve had up and down service experiences with company over the years - mostly in regards to annual maintenance program. And I get it. I’m not having a major issue so I’m not high priority. (Though having to wait 3 mo for a general maintenance appt is crazy) But called this week with an emergent plumbing issue and…

Drain cleaning+ Responsiveness+ Professionalism
Raymond13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jim was on time, thorough, and instructive about current conditions and what to look out for in the future. Very helpful!

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Scott Baker did great job. Throughly knowledgeable and explained in detail what he was doing. I would use Hoffmann Bros. again and recommend to my friends.

Drain cleaningService not listed
peggy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks Zach..I appreciated your advice about the work I need done. I’m confident everything will be well taken care of..and thanks for checking those outlets for me..great customer service!

Drain cleaning
Larissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

UPDATE AUGUST 2025: My aging HVAC was scheduled for the routine maintenance on June 26, 2025 and Jeff C. completed the service. Once of the list items included in their inspection is to ensure that the drain which removes condensation from the unit is not clogged, and the report says it had been cleared. Fast…

Paid $1,000+OverpricedHVAC system maintenanceDrain cleaning+ Punctuality+ Professionalism
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clayton did a great job. He was friendly and very professional.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
KevinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

Had a sewer back up. Steve came out, found the issue, solved the issue, and gave me some options to help with future issues. I'm impressed with how thorough he was. I will definitely use this company in the future. Update...needed their service today, unfortunately customer service was horrible this time around.…

Drain cleaningSewer cleaning+ Responsiveness+ Quality+ Professionalism
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Showed how they would repair my A.C. within a reasonable timetable.

Sewer repairDrain cleaning
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hoffmann Brothers is a "Five Star Allstar" business with a great team of professionals. Dominic was courteous and understanding and went the extra mile to make sure we were taken care of. He explained everything up front and answered all of our questions. He left everything clean and neat. We will only call Hoffmann…

Drain cleaning
steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zach was wonderful so kind and patient and helpful would love to have him come again in the future

Drain cleaning
Chloe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

our experience with Hoffman Brothers thus far has been absolutely stellar. every employee showed up on time, were extremely friendly, knowledgeable, respectful and efficient. they have done it all for us- estimates to replacements. they have an awesome upkeep type program too. our one baby qualm is they don’t have…

InstallationHousehold appliance installationDishwasher repair+ Punctuality+ Quality+ Professionalism
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional, timely, and incredibly efficient. Same day scheduling and visit. Highly recommend!

Electrical wiring repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
PeteLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

10/10 great experience with HB plumbers and electricians. HVAC guy wasn’t any help.

Electrical wiring repairHVAC system repairDrain cleaning
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good experience and very helpful

Outdoor plumbing system repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful. Have honest feedback. Didn’t try to up sale.

Drain cleaning+ Responsiveness+ Professionalism
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an emergency plumbing issue at my mother’s residence when I was out of town. Called Hoffman Bros and they sent Zach out the same day. He was very polite and professional, explained everything he was doing and got it fixed! My sister was there on the phone with me and called again later to say how impressed she…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Phillip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew was great and handled a tough job well.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Coty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, nice, and knowledgeable. Would definitely recommend.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Show more drain cleaning reviews (334 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

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