How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for drain cleaning
Clear ✕All 354 Google reviews tagged “Drain cleaning” · showing 60
Very professional, prompt, thorough job. Friendly and competent technicians
Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…
I’ve had up and down service experiences with company over the years - mostly in regards to annual maintenance program. And I get it. I’m not having a major issue so I’m not high priority. (Though having to wait 3 mo for a general maintenance appt is crazy) But called this week with an emergent plumbing issue and…
Jim was on time, thorough, and instructive about current conditions and what to look out for in the future. Very helpful!
Scott Baker did great job. Throughly knowledgeable and explained in detail what he was doing. I would use Hoffmann Bros. again and recommend to my friends.
Thanks Zach..I appreciated your advice about the work I need done. I’m confident everything will be well taken care of..and thanks for checking those outlets for me..great customer service!
UPDATE AUGUST 2025: My aging HVAC was scheduled for the routine maintenance on June 26, 2025 and Jeff C. completed the service. Once of the list items included in their inspection is to ensure that the drain which removes condensation from the unit is not clogged, and the report says it had been cleared. Fast…
Clayton did a great job. He was friendly and very professional.
Had a sewer back up. Steve came out, found the issue, solved the issue, and gave me some options to help with future issues. I'm impressed with how thorough he was. I will definitely use this company in the future. Update...needed their service today, unfortunately customer service was horrible this time around.…
Showed how they would repair my A.C. within a reasonable timetable.
Hoffmann Brothers is a "Five Star Allstar" business with a great team of professionals. Dominic was courteous and understanding and went the extra mile to make sure we were taken care of. He explained everything up front and answered all of our questions. He left everything clean and neat. We will only call Hoffmann…
Zach was wonderful so kind and patient and helpful would love to have him come again in the future
our experience with Hoffman Brothers thus far has been absolutely stellar. every employee showed up on time, were extremely friendly, knowledgeable, respectful and efficient. they have done it all for us- estimates to replacements. they have an awesome upkeep type program too. our one baby qualm is they don’t have…
Professional, timely, and incredibly efficient. Same day scheduling and visit. Highly recommend!
10/10 great experience with HB plumbers and electricians. HVAC guy wasn’t any help.
Very good experience and very helpful
Very helpful. Have honest feedback. Didn’t try to up sale.
Had an emergency plumbing issue at my mother’s residence when I was out of town. Called Hoffman Bros and they sent Zach out the same day. He was very polite and professional, explained everything he was doing and got it fixed! My sister was there on the phone with me and called again later to say how impressed she…
Andrew was great and handled a tough job well.
Professional, nice, and knowledgeable. Would definitely recommend.
Had a great experience! Joel was knowledgable, answered all my questions & explained things in terms I could understand. Hoffman Brothers provides great service at a fair price.
They were efficient, very knowledgeable and got the job done. Thank you!
Matt was the tech that was sent from Hoffman, and he was great! He explained to us in layman terms what the issuer were with our plumbing issues and worked diligently to resolve it.
Patrick was professional, friendly, and very informative. I will definitely be using their services in the future.
I was able to schedule a time right away with the first call I made to them and they were able to come out right the next day. Cody and Jared arrived on time and very polite and listened and answered any questions I had. They were very thorough in what was going on and they were able to fix my problem I was having…
Got signed up for the membership as a new homeowner, turning a seemingly stressful situation into an opportunity. I'm glad Hoffman Bros. has thought through my needs!
Performed scheduled maintenance and fine tuned the system.
The service was great
Very good keep up good work
Prompt, explained everything, detailed the pros and cons of our options and everything works great.
Alex was an excellent tech.
The entire experience with Hoffmann Bros. was terrific! Nick was so polite and informative. Shared the best options and pricing and quickly resolved the clog!! Hoffman Bros is our new go-to for all home services!!!
I was very impressed with Hank's experience and how he take care my problem. I will be sure to use Hoffmann Brothers from now on. Thank you.
Joel arrived at the arranged time and cleaned out my clogged drain very efficiently. He explained the process and answered all of my questions.
Im a maintenance supervisor and will be using Hoffman Brothers for all future drain issues
Zach did an awesome job explaining the issues and recommended .
Great overall service, really enjoyed the time spent and was really happy to learn a thing or two from my service man. Love the work you guys do at Hoffmann Brothers
Dallas was professional, courteous and knowledgeable. He took the time to explain all the options for an antiquated sewer system with price quotes available for all the options. It was nice to have someone go into detail about the system and its long term needs instead of just telling me that the line was open.
Andrew was the best
Very pleased. Jason did a great job!
Service preformed was very good and Steve was knowledgable, friendly and professional. Will use Hoffman Bros. again for home services in the future.
Dallas was very professional he knew what he was doing and he did a great job he fixed it
Andrew was so thorough and explained everything very well. He is extremely knowledgeable. Excellent service!!
Nick was fantastic, so helpful and patient while I juggled some work calls.
Hank is awesome !! So helpful. He gave me a very detailed explanation of what needed to be done
Very clear about when they would be here, what they would do, and how much it would cost. I will definitely use their services again when needed.
Cody was great 👍
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
Also done:Tankless water heater flushing; Sewer line video and jetting Five different professionals were involved in this work. All of them were very professional and helpful. Scott and Mike were two of the names I remember.
Cody did an amazing job. Communication was excellent and he diagnosed our problem rather quickly. Cody was polite, courteous and went the extra mile to make sure we were satisfied. Thank you!!
Great professional service. I will use Hoffman in the future and highly recommend them to anyone. Don’t shop for a cheap plumber shop for a good plumber. Shop Hoffman!!
Got an appointment quickly for my basement drain problem. Matt showed up on time. Very polite and friendly. He kept me informed on how the job was going. When done, he explained some potential problems my drain system may have. Good experience!
Cody came out and looked at my system. He was timely and professional. Did a great job. Was very transparent about everything and very helpful. I can't remember the name of the office rep that answered the phone for me, unfortunately, but she was also super kind and professional. Even the price was less than I expected and was fair and affordable.
Matt was a pleasure to work with. He was professional, courteous, and explained exactly what needed to be done. He even inquired if there were pets who could escape from open doors/windows. The work was completed in a timely manner and Matt made sure everything was back in place before leaving. Very pleased!
They were very professional and informative about their job.
Hank was on time. Explained everything that could be wrong & what my options were. It was a easy fix. He was done quickly & cleaned up after his self. Very professional. Would use this service again if needed
Very in-depth work.
Zach showed up at my house had the immediate respect to put covers on his boots when walking on the carpet not that I was super concerned about that but it was very considerate the guy was excellent above and beyond the amount I paid and I couldn't have possibly expected better service there is no better service…
Tony Z. was super informative. He was on time and did a great job. Not to mention that he saved me tons of money. I will use Hoffmann for all of my appliance and home needs.If you have sewer issues ask for Tony Z to be your tech!!!! I won’t go anywhere else.
We had a backed up drain. Hoffman Bros said they would come out and didn’t the first day, but the reason this is a positive review is the overall experience. They texted to let me know there was a delay at a different site. Then they called in the afternoon to a real person could tell me what was going on and to…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
