How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for drain cleaning
Clear ✕All 354 Google reviews tagged “Drain cleaning” · showing 120
Very professional, prompt, thorough job. Friendly and competent technicians
Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…
I’ve had up and down service experiences with company over the years - mostly in regards to annual maintenance program. And I get it. I’m not having a major issue so I’m not high priority. (Though having to wait 3 mo for a general maintenance appt is crazy) But called this week with an emergent plumbing issue and…
Jim was on time, thorough, and instructive about current conditions and what to look out for in the future. Very helpful!
Scott Baker did great job. Throughly knowledgeable and explained in detail what he was doing. I would use Hoffmann Bros. again and recommend to my friends.
Thanks Zach..I appreciated your advice about the work I need done. I’m confident everything will be well taken care of..and thanks for checking those outlets for me..great customer service!
UPDATE AUGUST 2025: My aging HVAC was scheduled for the routine maintenance on June 26, 2025 and Jeff C. completed the service. Once of the list items included in their inspection is to ensure that the drain which removes condensation from the unit is not clogged, and the report says it had been cleared. Fast…
Clayton did a great job. He was friendly and very professional.
Had a sewer back up. Steve came out, found the issue, solved the issue, and gave me some options to help with future issues. I'm impressed with how thorough he was. I will definitely use this company in the future. Update...needed their service today, unfortunately customer service was horrible this time around.…
Showed how they would repair my A.C. within a reasonable timetable.
Hoffmann Brothers is a "Five Star Allstar" business with a great team of professionals. Dominic was courteous and understanding and went the extra mile to make sure we were taken care of. He explained everything up front and answered all of our questions. He left everything clean and neat. We will only call Hoffmann…
Zach was wonderful so kind and patient and helpful would love to have him come again in the future
our experience with Hoffman Brothers thus far has been absolutely stellar. every employee showed up on time, were extremely friendly, knowledgeable, respectful and efficient. they have done it all for us- estimates to replacements. they have an awesome upkeep type program too. our one baby qualm is they don’t have…
Professional, timely, and incredibly efficient. Same day scheduling and visit. Highly recommend!
10/10 great experience with HB plumbers and electricians. HVAC guy wasn’t any help.
Very good experience and very helpful
Very helpful. Have honest feedback. Didn’t try to up sale.
Had an emergency plumbing issue at my mother’s residence when I was out of town. Called Hoffman Bros and they sent Zach out the same day. He was very polite and professional, explained everything he was doing and got it fixed! My sister was there on the phone with me and called again later to say how impressed she…
Andrew was great and handled a tough job well.
Professional, nice, and knowledgeable. Would definitely recommend.
Had a great experience! Joel was knowledgable, answered all my questions & explained things in terms I could understand. Hoffman Brothers provides great service at a fair price.
They were efficient, very knowledgeable and got the job done. Thank you!
Matt was the tech that was sent from Hoffman, and he was great! He explained to us in layman terms what the issuer were with our plumbing issues and worked diligently to resolve it.
Patrick was professional, friendly, and very informative. I will definitely be using their services in the future.
I was able to schedule a time right away with the first call I made to them and they were able to come out right the next day. Cody and Jared arrived on time and very polite and listened and answered any questions I had. They were very thorough in what was going on and they were able to fix my problem I was having…
Got signed up for the membership as a new homeowner, turning a seemingly stressful situation into an opportunity. I'm glad Hoffman Bros. has thought through my needs!
Performed scheduled maintenance and fine tuned the system.
The service was great
Very good keep up good work
Prompt, explained everything, detailed the pros and cons of our options and everything works great.
Alex was an excellent tech.
The entire experience with Hoffmann Bros. was terrific! Nick was so polite and informative. Shared the best options and pricing and quickly resolved the clog!! Hoffman Bros is our new go-to for all home services!!!
I was very impressed with Hank's experience and how he take care my problem. I will be sure to use Hoffmann Brothers from now on. Thank you.
Joel arrived at the arranged time and cleaned out my clogged drain very efficiently. He explained the process and answered all of my questions.
Im a maintenance supervisor and will be using Hoffman Brothers for all future drain issues
Zach did an awesome job explaining the issues and recommended .
Great overall service, really enjoyed the time spent and was really happy to learn a thing or two from my service man. Love the work you guys do at Hoffmann Brothers
Dallas was professional, courteous and knowledgeable. He took the time to explain all the options for an antiquated sewer system with price quotes available for all the options. It was nice to have someone go into detail about the system and its long term needs instead of just telling me that the line was open.
Andrew was the best
Very pleased. Jason did a great job!
Service preformed was very good and Steve was knowledgable, friendly and professional. Will use Hoffman Bros. again for home services in the future.
Dallas was very professional he knew what he was doing and he did a great job he fixed it
Andrew was so thorough and explained everything very well. He is extremely knowledgeable. Excellent service!!
Nick was fantastic, so helpful and patient while I juggled some work calls.
Hank is awesome !! So helpful. He gave me a very detailed explanation of what needed to be done
Very clear about when they would be here, what they would do, and how much it would cost. I will definitely use their services again when needed.
Cody was great 👍
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
Also done:Tankless water heater flushing; Sewer line video and jetting Five different professionals were involved in this work. All of them were very professional and helpful. Scott and Mike were two of the names I remember.
Cody did an amazing job. Communication was excellent and he diagnosed our problem rather quickly. Cody was polite, courteous and went the extra mile to make sure we were satisfied. Thank you!!
Great professional service. I will use Hoffman in the future and highly recommend them to anyone. Don’t shop for a cheap plumber shop for a good plumber. Shop Hoffman!!
Got an appointment quickly for my basement drain problem. Matt showed up on time. Very polite and friendly. He kept me informed on how the job was going. When done, he explained some potential problems my drain system may have. Good experience!
Cody came out and looked at my system. He was timely and professional. Did a great job. Was very transparent about everything and very helpful. I can't remember the name of the office rep that answered the phone for me, unfortunately, but she was also super kind and professional. Even the price was less than I expected and was fair and affordable.
Matt was a pleasure to work with. He was professional, courteous, and explained exactly what needed to be done. He even inquired if there were pets who could escape from open doors/windows. The work was completed in a timely manner and Matt made sure everything was back in place before leaving. Very pleased!
They were very professional and informative about their job.
Hank was on time. Explained everything that could be wrong & what my options were. It was a easy fix. He was done quickly & cleaned up after his self. Very professional. Would use this service again if needed
Very in-depth work.
Zach showed up at my house had the immediate respect to put covers on his boots when walking on the carpet not that I was super concerned about that but it was very considerate the guy was excellent above and beyond the amount I paid and I couldn't have possibly expected better service there is no better service…
Tony Z. was super informative. He was on time and did a great job. Not to mention that he saved me tons of money. I will use Hoffmann for all of my appliance and home needs.If you have sewer issues ask for Tony Z to be your tech!!!! I won’t go anywhere else.
We had a backed up drain. Hoffman Bros said they would come out and didn’t the first day, but the reason this is a positive review is the overall experience. They texted to let me know there was a delay at a different site. Then they called in the afternoon to a real person could tell me what was going on and to…
Matt was very professional and helped me out big time! I would highly recommend Hoffmann to all of my friends and family!
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
Hoffman Brothers have been a company I can depend on they come out and they do the job. The servicemen or professional and I recommend Hoffman Brothers
We were very pleased with our experience with Hoffman Brothers. We had a clog in our sewer lateral causing water to back up into our basement. We called a little after 8am and our technician arrived just after 9am! Our technician, Justin Ray, was extremely professional, helpful, and friendly. The clog was cleared…
Hoffmann scheduled me right away! Hank was cheerful, knowledgeable , and professional! Great job!
Very professional, Tony and John have been here a few times for drain cleaning, etc., and both are very helpful in answering questions, were very respectful of my home...will recommend to anyone.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Great, on-time service. Very professional and fair pricing. My tech was Nick P., would highly recommend Hoffmann Brothers and Nick!
Quick and efficient!
VERY PROMPT AND PROFESSIONAL! THANKS!
Tony was very knowledgeable, friendly and efficient. He got to the issue and informed me along the way. I would definitely recommend him.
Very courteous and considerate to come through garage instead if front door. Explained what needed to be done.gave price up front. Had concern with plumbing for an incomplete project. I appreciate his checking into it and not leaving it unattended to. Cleaned out the drain in reasonable amount of time. Left no…
Fantastic service. Very knowledgeable and walked through the necessary repairs very clearly.
Andrew explained what the issue was, and how to help prevent it very helpful
Hoffman Brothers is veteran-owned. Their dispatchers were very responsive and professional. The technician, Zach, was very polite and professional. I highly recommend Hoffman Brothers.
Steve & Justin arrived promptly and provided excellent communication and customer service throughout their time servicing our drain issues. They were professional and friendly while answering our questions during and also at the end while explaining future service options. Great work!
My technician was very professional and polite. Got the job done very quickly make me feel comfortable. I highly recommend this company. PS they are extremely affordable and they seem like they care about the people they service.
Not enough good things to say about Andy and the Hoffmann brothers staff. They were able to to our house a day early. A+ on communication. High quality experience all around with our plumber Andy
Nick Davis was our service technician and he was very friendly and explained everything that was wrong and what would have to be done to correct our problem. We hope to use him in the future.
Professionals who know what they are doing. Took care of us again.
My furnace went out on Friday October 15th. From my initial call on Friday morning to Hoffmann Brothers to the completion of the installation of my new furnace, A/C, hot water heater, thermostat, humidifier and air scrubber I had that "warm fuzzy feeling" that the work would be expertly done. The person who took my…
Steve was very prompt, courteous and professional.
I love this company! The technicians are professional, friendly, and always willing to educate me on the workings and maintenance of our HVAC system. Excellent service and quality for the price.
Steve and his crew did great work!!!
Matt came to check the sewer drain. He was prompt, professional and very friendly!! Would definitely recommend to anyone!! Thank you Matt!!
Unstopped the kitchen sink. Garbage disposal was backing up. They did a great job! Thanks!
Called Hoffman over the weekend to help clear a drain line in our home, and their technician was onsite at 7am Monday morning. Did what they said they would do, when they said they would do it, and were extremely professional throughout the process. This is a consistent theme from the team at Hoffman, and why we will keep using them!
Cody at Hoffman Brothers was AMAZING!! Explained everything, showed me everything and got it don’t quickly!! I was beyond thrilled with the service and would highly recommend!!
The service I received was exceptional from start to finish. I called for service after 4pm. My initial call was answered quickly and the appointment was set immediately. Due to the urgent nature of the service, I was set up for the next morning. My technician, Patrick was very professional and informative. He…
Excellent, friendly service! kitchen sink drain line opened. As always, Hoffman Bros. service technicians are friendly, knowledgeable, clean, and professional. Very satisfied.
Very helpful letting me know what needs to be fixed. Under Warranty!!! And quotes for new water heater and tankless water heater.
Chris came this morning to do the annual maintenance on our boiler. He arrived on time, got right to work and, after giving our boiler a clean bill of health, answered my questions about when/how to bleed the radiators. He was thorough and efficient. We would be happy to have him back. Matt came today to do the…
These gentlemen were Very professional. They explained everything they were doing and showed us also. They were great to deal with
I've been a Hoffman Bro's. service member for 9 years. They are the best in town!
Once again, Great experience. On time, great with dog, friendly, and got the job done quickly.
Matt did a great job! He took his time to explain the different options available for my major repair. He showed me print material with diagrams that helped me understand the process and work involved. I hope to work with him again in the future. Matt is top notch and knows his stuff!
Mike E. Was simply phenomenal! He was professional, polite, informative and exceptional. Give him a big raise! I would gladly have him back, his efficiency was remarkable.
Andrew was both friendly and professional during the inspection. He provided insight as to what my issues may be, and invited me to view the cam/explained to me what I was seeing during the process. Provided several options and sent me quotes/referrals for additional work as needed but was not pushy on any…
We have used Hoffman Bros multiple times to patch and hold together our aging home and its appliances, and we are never disappointed! The Home Protection Plan is worth every penny, and the technicians are always professional and prompt. We highly recommend!
Excellent job by Zach !!!
Technician Steve was on time, courteous, and very professional. He kept me 100% informed at each stage of the process of the job being done and completed the work quickly and effectively.
Patrick took care of my needs and made sure he explained everything that was going on
Cody was on time, professional, and knowledgeable. He took action and addressed the situation with confidence and prompt action.
Slow draining in kitchen sink causing back ups. Hank did a great job and was very knowledgeable. Shares what NOT to put in the garbage disposal going forward.
Excellent customer service and very informative. Great job. 👍🏻
Hoffmann Brothers is great for value! Their team members are not just professionals but also efficient. The HVAC team was so upfront on our system being perfectly fine and charges us accordingly ( much lesser than actual quote, as they did not find any problem). We also hired them for plumbing and this person was so…
Thoughtful about safety and not leaving a mess. Got the job done and followed up on questions.
The technician was professional and experienced, very informative. The office was prompt and understanding as well as knowledgeable concerning the events of the visit.
This was a preliminary analysis of a drain problem. I may use Hoffmann for a portion of the work. I have not yet determined how I will proceed. The Hoffmann man was able and easy to talk to.
The worker was extremely polite and kind. We had alot of questions for him and he answered them all politely. He did a great job and fixed the problem we were having. Excellent job!
This is the second time I have used Hoffman. I called on a Tuesday afternoon; they scheduled something for 7am Wednesday morning. Email/text was sent at 645a, Tony showed up at 650a and hung out in the truck til 7a. Came in, super professional, went through a different entrance to reduce traffic in the house. Did…
Andrew was fantastic! Quick, knowledgeable, and friendly. Got my clog cleared in no time!!
Opened drain and cleared some tree roots.
Awesome service! Will definitely be using this company again. Steve was super professional and knowledgeable
Technician was knowledgeable and thorough. Fast and easy
Thank you for your professionalism. I appreciate Steve's kindness and the company's willingness to come out on Christmas Eve to help my sewer and drain situation. I can't tell you how relieved I was for somebody not to make me wait until after January to service me. Thank you once again.
Efficient and professional, my tub has been backing up off and on since I purchased this house. It finally needed to be cleaned professionally. It now drains with no issue.
We really like Tony. He's very professional and does a great job.
We noticed our basement sewer drain was backing up and we were able to schedule Hoffman Brothers service online, they showed up on time, were very professional, very happy with their service.
T Technician was very professional, very nice and polite and very informative. Would recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
