How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for faucet installation
Clear ✕All 152 Google reviews tagged “Faucet installation”
Bob Eckert came to replace a kitchen sink faucet for us. I purchased the faucet myself, similar to the one we had. He was on time, friendly and informative. He answered all my questions. His work was very good and efficient. We were very pleased with the work done! Thank you.
Horrible. Hoffman Brothers has really gone downhill recently. I would give them zero stars if I could.
Tom T. Was great. Needed difficult kitchen faucet replaced and water tank work. He answered all concerns. Explained why something was being done. Even was great with my pups. Always pleasure dealing with Hoffman Brothers.
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
I have a very old house, that has been modified many times, over many years. Noah came out and figured out why one of my exterior plug didn't work. Turns out it is on a switch, about 30 feet away? Someone helpfully flipped the switch, and turned it off. It also turned off an interior wall mounted light fixture,…
We just bought this house and it had a leaky water heater, shower head,Main water valve and washer hose bibs. I also had a Flo Tech installed. Clayton couldn't have been more professional respectful and friendly. He explained everything, answered all my questions, and I felt well taken care of. I will call then again, for sure!
Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice
Steve did a great job. Explained the process thoroughly and offered several helpful options and recommendations.
I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…
Installed new hot water system.
Prompt. Polite. Talked in layman's terms.
On time,friendly and courteous! Okay
They were efficient, very knowledgeable and got the job done. Thank you!
We had a great experience with Rich from Hoffmann Brothers. He was thorough, explained what he was doing, walked with me after to show me results. Will definitely call them again!!
Replacement of bathroom faucets and commode.
Responsive in a timely manner
Mitch was awesome again! He installed new fixtures in our tub/shower and sink and set a new toilet. He was respectful to me and our home. This is the second time we have requested Mitch and we will again for our kitchen. Thank you Hoffman for his service.
Tom was very knowledgeable and fixed the leaking faucet.
Installed a new hose bib for my garden hose. Prompt professional, and finished in less than an hour.
Simply put, from the moment we contact Hoffmann until the job is completed we enjoy professional and quality service. This past call was no exception. We were told that there was a cancellation, and we could have a plumber at our house within an hour or two. The job was complete within hours of placing the call. Now…
Xavier was awesome! He was prompt on both days. Very knowledgeable and detailed oriented. Completed work quickly. Great people skills. Oftentimes, it’s hard to find someone with technical knowledge and a personality! Very good with making sure I understood the details and was not just addressing the conversation…
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Jameson was great! He was friendly, efficient and knowledgeable. Explained everything thoroughly and just did a great job. Has a very pleasant attitude. Hope he will be our plumber again if we need one. Thanks! I've always had a good experience with Hoffman.
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
Very nice young man, very respectful and explained everything,he is a definite asset to your team!!
Mitch did outstanding work. Professional, on time, great communication, explained operations well.
I had a new water heater replacement- I’d like to thank Scott…he was professional-knowledgeable and took the time to explain everything to me..Scott arrived promptly and explained & answered every question I had.,. I am a Hoffman customer forever! You’re very fortunate to have such a great employee!!! June Collins
Excellent work , top quality plumbing!
Jon was great , hands down one of the best technicians we have ever dealt with . Very profesional , thorough and clean . Above and beyond!!
Nick did a wondetful job! I was really impressed with his knowledge (for being so young) and his 'comfort' being in someones home. He's just really 'easy going' and has confidence in himself which put me at ease. AND he cleaned up after himself!! Thank you Nick!
We've had great experiences with the Hoffman personnel. Very courteous, knowledgable and helpful. They also take the time to make sure that you understand the job.
Plumbing work. Went over and above to do a great job.
Enjoyed working with the technician. He was very knowledgeable and willing to explain things, and had a very pleasant personality.
Can't say enough good things about this company. They have top notch employees, who show up ready to work and take care of all your needs. We have used them twice in the past month and the experience with both has been exceptional
We had a new vanity sink and faucet put in a first floor bathroom. After the service technician left the house we went to put in the sconces and rehang the mirror and discovered that the sink was off-center. We also noticed the clear caulk he used was slathered all over the wall and even in the basin. We are still…
john was great
We have done business with Hoffmann Bros. as long as they have been in business. Over the years, we've always been happy with the professional way that their service technicians have always done their service or repair work in our home. They are always very good about making sure things are cleaned up before they…
Have used Hoffman Brothers many times. Never disappointed about the service provided. Expensive, but worth it knowing it is right. You get what you pay for, will use again without hesitation
This is the second time we’ve used Hoffman in just a few months. First time was electrical work. This time plumbing. Just like last time service was professional, helpful and good workmanship. Will always use Hoffman!
Courteous staff and efficient use of time. Never been disappointed!
Great work, nice and professional young man.
WOW! Dirk was VERY patient and knowledgeable. We were extremely happy with the job he did 😁
Nick was very knowledgeable and assisted me with making the right decision for my situation.
Nick was great! The sink is in my mom’s bathroom and we had no idea what was causing the leak. Nick explained everything to us that he was doing to isolate the problem and what each issue would cost. I believe there were 3 scenarios and he gave us the high to low fixed and what they would Cost. He advised it was the…
Nick was very professional and knowledgeable. Would hire again.
Every item and expected service needed discussed was provided as agreed.
Nick showed up on time and quickly repaired the item.
John Goste installed a new 50 gallon water heater and a kitchen faucet. Also, he installed a stacked PRV 3/4 and reworked the flue piping from my new water heater. He did an OUTSTANDING job! Moreover, he was professional, knowledgeable, and very personable. I will absolutely use him again for any plumbing…
again hoffmann bros is great. thorough and timely. specifically dustin keeps me well informed and finishes job on time and high quality. he’s adaptive to my needs in this huge house rehab project and i appreciate his insight of getting house up to speed
John was very professional and a good problem solver. He found solutions for the problems I needed to solve, providing options as well as cost of options for me to make informed choices. I will choose Hoffmann Brothers for future problems.
Matt did amazing work today. Courteous, friendly and his work was 5star quality.
John is the consummate professional… very knowledgeable… did an outstanding job… went above and beyond.. all with a outstanding personality!! If I ever need future service, I hope I get John!
Both experiences with Hoffman Brothers on front and back end were very professional. I really appreciated the update from the office telling me the ETA of the electrician. I very much appreciated their courteous behavior and professionalism and expertise.
I always use Hoffman Brothers.
Tom did a great job installing our water heaters and toilets and bathroom fixtures. Would definitely use again
Nick was wonderful to work with! He patiently explained processes to me and even spoke to my son on the phone in order for us to make informed decisions. I would recommend him to anyone!
John Reece was timely and professional. He went above and beyond to ensure that a difficult tub installation was completed and other plumbing and drain systems were brought up to code. He explained everything and made sure we knew how to best maintain our new fixtures. He treated us like family!
Dirk did a fantastic job. he was fast, courteous and cleaned up completely. He also answered my questions upfront about pricing. we would recommend hoffman bros to others.
Today Kurtis came out to perform regular maintenance on our heating system. He was on time, professional, knowledgeable and extremely friendly and courteous. We have been using Hoffmann Bros. for about 5yrs now and they've done a lot of repair and maintenance work for us. We have always had great experiences with them and I highly recommend their services.
Matt was great. He went above and beyond with answering my questions and providing quality recommendations
Josh was very professional and did a great job. Thank you!
They did a really good job of installing a new bathroom faucet. My old one was leaking. I really like my kitchen faucet they installed few months ago and now my bathroom faucet they just installed. Thanks. A+ work.
Garrett Miller arrived on time, was a good comunicater and an excellent technician. He paid attention to detail and cleaned up afterwards. Thank you, Garrett!
Jeff was professional, explained what he was doing to the unit and what issues it had. He throughly cleaned the unit and left no mess behind.
Donald did a great job. Gave us multiple options and explained everything thoroughly. Very professional and kind as well!
Steve was very professional.
My Aunt uses their service. From the beginning of her explanation during the first few months of me living with her, I knew they were an overpriced local family owned place -- my Dad's had so many connections that charge 75% less than the Hoffman Brothers do, but a lot of them have retired. They charged her $1,000…
Great job!!!
I called Hoffman Brothers to repair a few issues in our bathroom. The plumber - John - was on time and couldn't have been more courteous and professional. He did great work and was always looking to get us the best value of repairs and save our family money. Trust is very important when someone comes into your…
Jamie was on time, courteous, great at communicating and diagnosing the issues we had with our ice maker, assessing the needs to install a garbage disposal, and moving an outdoor spigot to a more convenient location not under our deck. He was very professional and mindful of our requests not to let the pets out as…
Work was done well, on time and on budget. Highly recommend.
Garret looked at what needed to be done and informed me of things that could happen with old pipes instead just doing the repair. Did a better clean up job than I would have done. Thanks.
Andy did a great job. We had both showers and the outside faucet either break or start leaking within a week. He did his best to make sure we had a working shower as soon as possible.
An absolute wonderful experience with Hoffmann Brothers! They fixed current issues they found and got my new faucets installed and working so fast! Highly recommend
Donald was efficient and very friendly, pleasure to speak with.
Dustin B was great and worked quickly!!
Tom did a wonderful job installing our faucet, disposal and reworking draining connections for our newly installed kitchen sink. He thoroughly tested all connections, we are extremely pleased with Tom's work. Also, thanks to the scheduling group for their assistance in making arrangements, on rather short notice,…
Dirk did a great job doing several different repairs for me including running a new ice maker water supply line and installing a new home pressure regulator valve.
Micah was very knowledgeable and explained the entire process. I would recommend this company because of their honesty, guarantee, & excellent service of a finished product. If I need them again, I would definitely request Micah.
Ray Arriola from Hoffmann Brothers is friendly, skilled and so knowledgeable about all things plumbing. I have never had someone in here that was so thorough in getting the job done correctly as well as great at explaining what he was going to do and why. It was also refreshing to hear him be so proud and honored to…
Dirk did an amazing job--friendly and knowledgeable!
Hoffmann Brothers gave great service. Yes, there was an extra charge, because it was an emergency situation on a weekend. But, the person who took my call (Katie) was very specific about the charges and gave me all the details up-front. And, as promised, Nick arrived later that same day and fixed the problem in a…
Dirk replaced out kitchen faucet and repaired a hose faucet. The was just completed a few minutes ago and so far I am happy with the work. They were courteous and fast with the work.
Ray was our service tech, and we couldn’t have asked for a better plumber! He had our house outfitted with a new water heater, shower head, fixed our toilet, and stoped a leak from the shower into the basement. He was very professional and punctual. Diagnosing the problems and coming up with proper solutions was…
Service Tech was very professional and courteous. Job was completed on minimal time and well done. I have used Hoffman Brothers since I moved to St Louis for Plumbing, and HVAC work and have always been very pleased with their service
This was a BIG, UNEXPECTED JOB...and once again, the fantastic plumbers at Hoffman Brothers saved the day. My cast-iron stack had to be replaced, along with other iron pipes for two bathrooms. In order to do this, these guys had to remove two toilets, and cabinetry, and be careful about not ruining wallpaper...for…
Andy and his partner were awesome. They arrived exactly on time, fixed everything I needed very quickly, super nice guys, professional and I highly recommend Hoffman brothers. It is extremely apparent that this is a family owned company with friendly, highly skilled and high integrity employees throughout. Thank you!!!
Jamie fixed up my outside spigot quickly and even replaced the old galvanized pipe for me as well. He made sure I knew what was going on the whole time and was extremely nice.
Very professional, and helpful. I got a great discount!! Micah was wonderful. He did a great job!
Easy Fast Prompt
After several jobs, Hoffmann Bros has proven to be an excellent company. Each time I have gotten professional service and respectful employees. Due to complications in how my home was constructed, their expertise allowed them to find creative solutions to the unconventional problems we encountered. Each time the…
Not only was scheduling super easy, but they were incredibly timely. I really appreciated that they sent a text with a picture of who they sent out to my house. Made me feel way more comfortable around them! Good rates and I'll be using them again if I ever have handyman needs.
We needed major plumbing repairs in four areas. John arrived quickly and gave an immediate estimate. We were able to schedule the repairs right away. He was courteous, thorough and neat. Many thanks!!!
Very good quality. The work was done in good timing.
Excellent work, fast, professional and made the new faucet we thought wouldn't fit, fit perfect. Will hire again!
Our serviceman was punctual, polite, and informative. As a company I appreciated the fact that they were able to adjust their schedule in order for me to receive prompt service.
The technicians did a great job!
Steve was very professional, explained everything to me clearly, and was such a pleasure to work with.
Steve and Dirk were great, very considerate of the house and my time and very clear about issues and the various options to resolve.
Hoffmann did a great professional job; I think they were a little pricey but the job was done in a timely manner and the service rep was extremely good and helpful
I use Hoffman brothers for everything these days! Plumbing, electric, drains, appliance repairs... everyone I have dealt with, both in person and on the phone, has been a pleasure to work with. They’re even helping me out with a big project in my home that is requiring three different kind of professionals from…
Tom Taylor provided excellent service. Very knowledgeable, polite and friendly. Would request him again.
Great!
I have usd Hoffmann Brothers THREE times in the past few weeks, because of course I put off repairs. From scheduling to service, everything was wonderful. Each person I dealt with was kind, knowledgeable and more than willing to do whatever it took to get my problems fixed. I will definitely use them again!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
