Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.222
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 222 Google reviews tagged “Faucet repair” · showing 40

David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Good Company. Very friendly and professional.

Paid $800–1,000Reasonable priceFaucet repair+ Quality
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have had the service contract for several years. The technicians have akways gone above and beyond ...efficient, kind, and courteous. Hoffman Bros. Is the best!

HVAC system maintenanceFaucet repairRepair HVAC
nermi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Tom was fantastic! He was courteous and professional and delivered more than promised. Highly recommend! Andrew was also fantastic! Courteous and professional--much appreciated! Chad also did a great job. Can't recommend Hoffman highly enough!

Paid $1,000+Reasonable priceFaucet repairPlumbing leak repairService not listed+ Responsiveness+ Punctuality+ Quality
George10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We couldn't be more pleased with the plumbing services we received from Carl Abernathy. He quickly diagnosed three issues, had the right parts, and fixed them quickly at the lowest possible cost. He was friendly, didn't mind my stupid questions, and was a good ambassador for Hoffman Brothers. Because of him, we…

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repair
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, professional job. Great detail to work!

Great priceToilet repairWater heater installationVentilated ceiling installation
TracyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…

Plumbing leak detectionToilet repairWater heater installation
Christian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super friendly and upfront. Does work quickly and high quality

Shower repairFaucet repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
J.S.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We just bought this house and it had a leaky water heater, shower head,Main water valve and washer hose bibs. I also had a Flo Tech installed. Clayton couldn't have been more professional respectful and friendly. He explained everything, answered all my questions, and I felt well taken care of. I will call then again, for sure!

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Vernice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice

Faucet installationWater heater installationFaucet repair
Jared3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hoffmann Bros always do great work - professional and friendly.

Faucet repair+ Punctuality+ Quality+ Professionalism
JimmyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin did a great job replacing the drain pipes and faucet when my kitchen faucet and pipes were leaking. It might’ve been more money I wanted to spend but he gave me all the pricing options and his suggestions. Appreciated his integrity and professionalism.

Faucet repair+ Quality+ Professionalism+ Value
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found them to be very professional, polite , & quick

Faucet repair+ Responsiveness+ Punctuality+ Quality
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every time I have used Hoffman Brothers I have been very satisfied.

A/C filter replacementHeating system maintenanceHVAC duct & vent installation+ Quality
michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Prompt. Polite. Talked in layman's terms.

A/C filter replacementFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Pati2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our first experience with Hoffman Brothers. They were recommended to us by two different people. Josiah was very professional, punctual, polite and efficient. He was knowledgeable in his trade and did an excellent job! He performed high quality work and was very thorough in what we needed done. Would highly recommend him and the company.

InstallationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

On time,friendly and courteous! Okay

HVAC system maintenanceFaucet installationFaucet repair+ Punctuality
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Just flat out a good experience

Faucet repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
SaraLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were efficient, very knowledgeable and got the job done. Thank you!

Faucet installationFaucet repairOutdoor plumbing system repair
Anita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Installed new dishwasher. Steve was very meticulous in making sure all was done correctly. Jason his assistant was just as courteous and helpful to the needs of Steve.. Anita

Plumbing leak repairFaucet repairService not listed+ Punctuality+ Quality+ Professionalism
Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John to say the least was very professional, made sure I understood my options, pricing was upfront before any work was performed. It was a good experience

Faucet repair+ Quality+ Professionalism
Wiwik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company provided a plumbing technician as soon as I needed and he came sooner than expected time. The technician is very professional with his assessment of the plumbing problem and took the time to draw up some viable options for solutions (i.e. repair or rebuild?), including payment financing options. I'm very…

Faucet repair+ Responsiveness+ Punctuality+ Quality
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a leaky faucet in my kitchen that was causing damage to my floor. Jason from Hoffman Brothers came out and determined that my problem was caused by deterioration in the faucet, and some old valves that were not functioning properly. He swapped out the valves, and put in a new faucet. He had the same…

Faucet repair+ Quality+ Professionalism
JosephLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nick was awesome and did a very professional job of repairing and replacing faucets, washers and other assorted plumbing repairs. Very impressed!

HVAC duct & vent cleaningPlumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Christy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cracked outdoor antifreeze faucet. John came and replaced it with new antifreeze faucet. Looks fantastic and works great! Beautiful job before and after photos

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Showed up timely and clearly covered the issue and potential costs. Was a bit higher than I expected but I guess that's how it goes.

Faucet repair+ Responsiveness+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike Edsel is a pleasant and well grounded professional. He represents Hoffmann Bros. well.

A/C preventive maintenanceFaucet repair+ Professionalism
VaneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was very responsive. Steve came in and did a great explaining what he was looking at and why. He provided great recommendations with cost efficient strategies.

Faucet repair+ Quality
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason was very thorough and he made sure all issues were resolved before leaving.

Faucet repair+ Responsiveness+ Quality+ Professionalism
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Hoffman for the first time on the recommendation of the guy who maintains my furnace. It’s been an excellent experience from start to end! Office staff could not be more helpful, that came out next day, Nick my service guy was outstanding (knowledgeable, professional, kind) and they accommodated my schedule…

Water heater installationDishwasher repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Magnus12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Micah was very informative about what was wrong with my water heater. I appreciated how up front he was about pricing. He also stuck around for over an hour and spoke to my home warranty company about replacing the water heater. He definitely went above and beyond his duties.

Faucet repairStove, cooktop & oven repairToilet repair+ Responsiveness+ Punctuality+ Quality
SusieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.

A/C system maintenanceHeating system maintenanceWater heater installation+ Punctuality
BrianLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Punctuality+ Professionalism
Maggie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rich was great! He explained everything clearly and is very professional and knowledgeable. He answered several questions and did not rush through the answers.

Faucet repair+ Professionalism
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

John did an excellent job. He took time to explain things and make sure things were fixed and knew what to do to make things work.

A/C system maintenanceDuctless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I had Jeff come out to diagnose a problem with my faucet. He gave his advice which was the least expensive option. He was very personable and nice. Very respectful and knowledgeable. I was extremely satisfied with his service!

Faucet repair+ Professionalism
LouisLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff’s prompt and transparent professionalism ensures our household will do business with Hoffman Brothers again!

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
ElodieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin came by to fix our faucet and he was wonderful! Professional, quick, informative and kind. Would definitely recommend his services.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Chenoa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience and the technician was very friendly and efficient in his work. He also spent time recommending other options that might would be beneficial and provided quotes, but was considerate of allowing me time to think about whether or not I wanted to proceed with the additional work. I highly recommend this business.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…

CleaningPlumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (182 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

Compare with