How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for faucet repair
Clear ✕All 222 Google reviews tagged “Faucet repair” · showing 120
Good Company. Very friendly and professional.
We have had the service contract for several years. The technicians have akways gone above and beyond ...efficient, kind, and courteous. Hoffman Bros. Is the best!
Tom was fantastic! He was courteous and professional and delivered more than promised. Highly recommend! Andrew was also fantastic! Courteous and professional--much appreciated! Chad also did a great job. Can't recommend Hoffman highly enough!
We couldn't be more pleased with the plumbing services we received from Carl Abernathy. He quickly diagnosed three issues, had the right parts, and fixed them quickly at the lowest possible cost. He was friendly, didn't mind my stupid questions, and was a good ambassador for Hoffman Brothers. Because of him, we…
Friendly, professional job. Great detail to work!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Super friendly and upfront. Does work quickly and high quality
We just bought this house and it had a leaky water heater, shower head,Main water valve and washer hose bibs. I also had a Flo Tech installed. Clayton couldn't have been more professional respectful and friendly. He explained everything, answered all my questions, and I felt well taken care of. I will call then again, for sure!
Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice
Hoffmann Bros always do great work - professional and friendly.
Justin did a great job replacing the drain pipes and faucet when my kitchen faucet and pipes were leaking. It might’ve been more money I wanted to spend but he gave me all the pricing options and his suggestions. Appreciated his integrity and professionalism.
I found them to be very professional, polite , & quick
Every time I have used Hoffman Brothers I have been very satisfied.
I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…
Prompt. Polite. Talked in layman's terms.
This was our first experience with Hoffman Brothers. They were recommended to us by two different people. Josiah was very professional, punctual, polite and efficient. He was knowledgeable in his trade and did an excellent job! He performed high quality work and was very thorough in what we needed done. Would highly recommend him and the company.
On time,friendly and courteous! Okay
Just flat out a good experience
They were efficient, very knowledgeable and got the job done. Thank you!
Installed new dishwasher. Steve was very meticulous in making sure all was done correctly. Jason his assistant was just as courteous and helpful to the needs of Steve.. Anita
John to say the least was very professional, made sure I understood my options, pricing was upfront before any work was performed. It was a good experience
The company provided a plumbing technician as soon as I needed and he came sooner than expected time. The technician is very professional with his assessment of the plumbing problem and took the time to draw up some viable options for solutions (i.e. repair or rebuild?), including payment financing options. I'm very…
I had a leaky faucet in my kitchen that was causing damage to my floor. Jason from Hoffman Brothers came out and determined that my problem was caused by deterioration in the faucet, and some old valves that were not functioning properly. He swapped out the valves, and put in a new faucet. He had the same…
Nick was awesome and did a very professional job of repairing and replacing faucets, washers and other assorted plumbing repairs. Very impressed!
Cracked outdoor antifreeze faucet. John came and replaced it with new antifreeze faucet. Looks fantastic and works great! Beautiful job before and after photos
Showed up timely and clearly covered the issue and potential costs. Was a bit higher than I expected but I guess that's how it goes.
Mike Edsel is a pleasant and well grounded professional. He represents Hoffmann Bros. well.
The company was very responsive. Steve came in and did a great explaining what he was looking at and why. He provided great recommendations with cost efficient strategies.
Jason was very thorough and he made sure all issues were resolved before leaving.
I called Hoffman for the first time on the recommendation of the guy who maintains my furnace. It’s been an excellent experience from start to end! Office staff could not be more helpful, that came out next day, Nick my service guy was outstanding (knowledgeable, professional, kind) and they accommodated my schedule…
Micah was very informative about what was wrong with my water heater. I appreciated how up front he was about pricing. He also stuck around for over an hour and spoke to my home warranty company about replacing the water heater. He definitely went above and beyond his duties.
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Rich was great! He explained everything clearly and is very professional and knowledgeable. He answered several questions and did not rush through the answers.
John did an excellent job. He took time to explain things and make sure things were fixed and knew what to do to make things work.
I had Jeff come out to diagnose a problem with my faucet. He gave his advice which was the least expensive option. He was very personable and nice. Very respectful and knowledgeable. I was extremely satisfied with his service!
Jeff’s prompt and transparent professionalism ensures our household will do business with Hoffman Brothers again!
Justin came by to fix our faucet and he was wonderful! Professional, quick, informative and kind. Would definitely recommend his services.
Had a great experience and the technician was very friendly and efficient in his work. He also spent time recommending other options that might would be beneficial and provided quotes, but was considerate of allowing me time to think about whether or not I wanted to proceed with the additional work. I highly recommend this business.
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
This was outstanding and amazing. Tom Jacobsmeyer was extremely knowledgeable and excellent in repairing our facet. He was so nice and did work swiftly. The repair was very economical. If we ever have a pluming problem again we will call Hoffman and request Tom
From start to finish, they were very professional and reliable. Would recommend them to anybody!
Also done:Tankless water heater flushing; Sewer line video and jetting Five different professionals were involved in this work. All of them were very professional and helpful. Scott and Mike were two of the names I remember.
Jameson was polite, professional, competent.
Justin came in to help with a draining issue we had in our bathroom. Turns out when you replace it make sure it’s the same style. There is a different between a drain that has an over flow or not. Whoops!
Josiah was courteous and professional and went the extra mile wrt thoroughness.
Tom was knowledgeable and helpful! He saved us a bunch of money by discovering that the worst problem, the one we thought would cost the most, wasn't a plumbing problem at all! The built-in soapdish in the guest shower is leaking into the area between the walls - caulking it should take care of it. The sinks he fixed work great now!
Very pleased. We hired Hoffman to replace our hot water heater. Tom, our plumber, was friendly and efficient. I appreciate how courteous and cleanly everything was done. We were so impressed that we decided to add on a garbage disposal we'd been concerned about, that upon inspection was not in good shape. The…
Mitch was professional, knowledgeable and Courteous.
They were great
Professional, explained everything, responsive, clean and thorough!
I would highly recommend Hoffman Brothers! We had two plumbing issues occur over the past several months. They offered us multiple options, great financing options, and all of the technicians that came out were very professional!
I always love working with Hoffman Brothers. This time, I had an issue with my kitchen faucet. John Goste did an amazing job, and went out of his way to literally travel to a hardware store and call around to find the part for me. He even came back later in the evening, after a long days work on other jobs, to…
I had a new water heater replacement- I’d like to thank Scott…he was professional-knowledgeable and took the time to explain everything to me..Scott arrived promptly and explained & answered every question I had.,. I am a Hoffman customer forever! You’re very fortunate to have such a great employee!!! June Collins
John was very professional and answered every single question I had regarding my repair. Took extra time to give me many options and I trusted his expertise
Excellent work , top quality plumbing!
Jon was great , hands down one of the best technicians we have ever dealt with . Very profesional , thorough and clean . Above and beyond!!
Chris was very professional & explained everything about the work to be done. We are very pleased with the completed job!
Not enough good things to say about Andy and the Hoffmann brothers staff. They were able to to our house a day early. A+ on communication. High quality experience all around with our plumber Andy
The Hoffmann Bros. crew arrived promptly at 6 am to install a new A/C unit in our attic. They were friendly, thorough, and speedy, doing the whole job (and cleaning up after themselves!) before 2 pm. Matt walked me around after they finished, explaining how to work the new thermostat and showing me all of the new…
Nick did a wondetful job! I was really impressed with his knowledge (for being so young) and his 'comfort' being in someones home. He's just really 'easy going' and has confidence in himself which put me at ease. AND he cleaned up after himself!! Thank you Nick!
A faucet that was previously installed was leaking and they determined what was wrong and replaced the faucet quickly without any additional cost to us.
We've had great experiences with the Hoffman personnel. Very courteous, knowledgable and helpful. They also take the time to make sure that you understand the job.
Garret was able to diagnose a problem with our kitchen faucet that was impacting water pressure significantly. He implemented a quick fix while also making recommendations for a longer term replacement of the faucet’s hose. Before leaving he thought to check our overall water pressure, which was much higher than…
He was very nice and informative. I highly recommend their services!
My experience with this company was very professional from making the appointment to meeting Donald who did a excellent job. I will be using them again😊
Matt Robb did an excellent job repairing 2 faucets and getting the water pressure for our shower going good. Thanks so much!
Mitch was very nice and professional. He offered several options and completed the job as we agreed.
Fantastic service! Great work performed. Thank you!
He was extremely professional, he worked quickly and efficiently and demonstrated technical skill as well as craftsmanship.
Can't say enough good things about this company. They have top notch employees, who show up ready to work and take care of all your needs. We have used them twice in the past month and the experience with both has been exceptional
The price was astronomical, very inflated for the service rendered.
Very good communication. I like seeing a picture of the technician before they get here and always on time.
Competent, friendly, professional installers. Expensive.
Shower repair- Did an excellent job
Hoffmann Brothers is great for value! Their team members are not just professionals but also efficient. The HVAC team was so upfront on our system being perfectly fine and charges us accordingly ( much lesser than actual quote, as they did not find any problem). We also hired them for plumbing and this person was so…
Everything was done well and professionally!
We started using Hoffmann Brothers for plumbing needs, HVAC system maintenance, and appliance repairs, and we’ve not had a bad experience yet. Everyone at the company is very nice and quite professional. Their service plan seems like a good deal.
Semi Annual HVAC check up
Josiah did excellent job of instantly diagnosing the problem of a clogged filter on the faucet. Fixed it immediately. Offered me a quote on a new faucet which I appreciated because I know this faucet is old. Hoffman has done what they could to make it last- for this reason I am committed to buying the new one…
Very professional
Hoffman Brothers had the best customer service I have seen in a long time. From the time they answered the phone to the completed job, they went above and beyond expectations to ensure the repair that was needed for an occupancy inspection was understood and completed quickly and efficiently. The technician…
I was very impressed with the quality of work. Garret did an amazing job. He explained the process to fix the issue. His attention to detail was great. We will have Hoffmann Brothers back to our house.
Clayton Deeds was awesome. Very informative, helpful, and pleasant to talk to. Clayton has earned Hoffman a repeat customer.
Very pleased with service. Upgraded old worn out plumbing features indoors and outdoors.
N/a
Nick did a super job. I highly recommend Hoffmann.
Every item and expected service needed discussed was provided as agreed.
John Reese did an outstanding job replacing 2 new toilets for me, plus repairing my shower. He was always cheerful and left my 2 baths in pristine order. It was an extremely hot day and he was in and out taking out old toilets and bringing in new ones.
The technician, Garret, was professional and gave multiple options for repairs or replacements.
again hoffmann bros is great. thorough and timely. specifically dustin keeps me well informed and finishes job on time and high quality. he’s adaptive to my needs in this huge house rehab project and i appreciate his insight of getting house up to speed
John was very professional and a good problem solver. He found solutions for the problems I needed to solve, providing options as well as cost of options for me to make informed choices. I will choose Hoffmann Brothers for future problems.
Josiah was incredibly amiable, quick and thorough.
The experience was quick and responsive. We will use Hoffman again. We appreciate Tom's work and diligence. He was very professional and personable and went the extra mile to deliver excellent and thorough service! Thank you all, and especially Tom.
I'm very satisfied with the work that Hoffman Brothers does for me 👍. I highly recommend them for anyone who is looking for quality work.
Hoffmann Brothers was a joy to work with from the initial call to the completion of service. John was amazing. He walked through all of our options for us and completed the repairs we needed professionally and with no pressure. We will definitely ask for John again if we need any additional plumbing repairs.
Excellent work was done!
Service professional was very knowledgeable, attentive and listen to understand the problem. Fixed the problem effectively and efficiently.
I am extremely pleased with Hoffmann Brothers Nick! He was very thorough and presented multiple options. I will highly recommend your company, and definitely use you in the future! Thank you!!
Eric has been to our house a few times and is always courteous and knowledgable. He was able to resolve 2 issues we were having and even found a huge leak on the side of our house! He was able to resolve the problem and stop the leak. Fabulous customer service
Tom was great. How showed up, figured out the problem, and offered an effective solution. He even knocked down the price a bit when he got into the pipes and realized he didn't have to do some extra work. Tom was friendly and professional. I would definitely recommend him.
John came to my home to repair a small pipe leak and a faucet leak in my basement. We discussed other possible repairs for the future and he took the time to put together some price quote options, which I appreciated, His repair work today was done in a timely manner and I am very pleased. He noticed that a wood…
Matt was great. He went above and beyond with answering my questions and providing quality recommendations
Dirk fixed the 2 problems we had made the appointment for AND fixed another problem that we had lived with for several years after another company had tried and told us it would be a major job. Dirk fixed it quickly.
I cannot say enough nice things about this company as a whole. I have had multiple technicians in and out of our new house, doing multiple repairs and services, and they are all professional, friendly, informative, and clean! One of them even swept and wiped the floor of my foyer when they were done coming in and…
Eric Hankins a Plumber with Hoffmann Bros. was very knowledgeable and had incredible customer service. I would recommend using them for all services they offer. 10/10 Zach-
Donald did a great job. Gave us multiple options and explained everything thoroughly. Very professional and kind as well!
Jason did a fantastic job and is very easy to talk to. You can tell he is very knowledgeable and will share his ideas. I would recommend him to anyone.
Eric was the most competent, detail-oriented service provider I’ve ever encountered. Fixed things efficiently and explained costs before commencing. Super talented.
My Aunt uses their service. From the beginning of her explanation during the first few months of me living with her, I knew they were an overpriced local family owned place -- my Dad's had so many connections that charge 75% less than the Hoffman Brothers do, but a lot of them have retired. They charged her $1,000…
Steve B. was very informative and professional in explaining my plumbing issues well as offering different options. I have used Hoffman brothers on more than one occasion. They are now my 1st call for any plumbing or electrical issues in my house. Their pricing and professionalism is unbeatable.
Dustin was great. Nice, professional and completed the items we needed work on fast. Will do business again with Hoffmann Brothers if needed in the future.
Dallas was outstanding. I would recommend him and your company to everyone. Thank you!!
Dustin Boulware did a good job of explaining my options to repair leaking valve lines. I will call Hoffman Brothers again in the future for home repair needs.
Andy did a great job. We had both showers and the outside faucet either break or start leaking within a week. He did his best to make sure we had a working shower as soon as possible.
An absolute wonderful experience with Hoffmann Brothers! They fixed current issues they found and got my new faucets installed and working so fast! Highly recommend
It was kool.
Great service as usual!
Excellent job. Prompt, patient, and knowledgeable.
Technician, Jamie, was awesome! Friendly, efficient, helpfully with suggestions & super tidy with his work.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
