How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for garbage disposal installation
Clear ✕All 76 Google reviews tagged “Garbage disposal installation”
Service is always excellent. The employees are prompt, courteous and efficient. Pricing is always fair and reasonable. They rate an A plus in my estimation. Jay Summerville
Bob was great!! A little Mason jar fell down into our garbage disposal without us noticing, & when we turned on our garbage disposal, the motor went out. We called Friday, they came on Monday. Bob was able to unjam our disposal, clean out our faucet hose to increase the pressure, & educate us on our water pressure…
A bit pricey
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Great Job!
I found Clayton to be an exceptionately courteous and intelligent young man. He is a credit to your organization.
They were able to take of us a day ahead of our scheduled appointment. Great work!
Amazing work. Very professional! Zach Ulmer came and resolved our issue quick. Made sure everything worked, and even made sure the surroundings of the kitchen sink was clean before he left.
Prompt. Polite. Talked in layman's terms.
Outstanding service performed by professionals who know what they’re doing. We have used Hoffman Brothers for multiple services (water softener install, garbage disposal install, and HVAC service), and every professional we’ve dealt with (which now numbers at least 5) has been courteous, knowledgeable, efficient,…
Steve was awesome!
Mitch did an incredible job on our garbage disposal installation! Not only was he punctual, he was actually earlier than expected and was able to complete the job in less time than he originally thought. He was personable, knowledgeable, and professional. The only downside to this service was the cost. It felt…
Mitch with Hoffman Brothers did a fantastic job. He was professional and courteous, and took the time time to explain no only what the issue was, but all of the options available to me for getting it fixed. Would highly recommend.
From start to finish, they were very professional and reliable. Would recommend them to anybody!
Very pleased. We hired Hoffman to replace our hot water heater. Tom, our plumber, was friendly and efficient. I appreciate how courteous and cleanly everything was done. We were so impressed that we decided to add on a garbage disposal we'd been concerned about, that upon inspection was not in good shape. The…
We are grateful for the response of Hoffmann Brothers over the years in tending to our furnace and air conditioner. Now, with their expansion into plumbing and electrical, we had to call for help with a backed up sewer. The response was. prompt, expert, and reasonable. Thanks Hoffman Brothers!
Matt and Justin replaced my disposal.....thank you so much!!
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Jason was very professional and efficient. We are very pleased
Zach was friendly and informative. He gave me a couple of options with no pressure. Protected property and cleaned up like he was never here. Zach gave suggestions on how to help the garbage disposal do its maximum job. Thanks for the information and professionalism. BONUS...was nice to my cats!
Great experience with both technicians.
Quality service. Great technicians. Join the maintenance program.
Hank was polite and courteous and did a great job with our garbage disposal.
Have used Hoffman Brothers many times. Never disappointed about the service provided. Expensive, but worth it knowing it is right. You get what you pay for, will use again without hesitation
Pat was amazing he walked me through the process of troubleshooting as well as the installation.
Thank you for your professionalism. I appreciate Steve's kindness and the company's willingness to come out on Christmas Eve to help my sewer and drain situation. I can't tell you how relieved I was for somebody not to make me wait until after January to service me. Thank you once again.
Service was thorough, made sure I understood the problem. Explained a few options and costs for each. Very helpful making an informed decision. Simple, fast and fixed.
John was very knowledgeable and friendly, did a good job
Tony was fantastic!
Jim Miller did an excellent job getting our kitchen sink unclogged and installing a new garbage disposal. Knowledgeable, super friendly, thoroughly answered all of our questions and went above and beyond to get us back up and running. Highly recommended.
Cody did a great job and was very thorough explaining my options.
Hank was on time, helpful and professional in replacing our garbage disposal. Very friendly and responsive to our questions.
Great job on our plumbing. Steve Beckemeyer is friendly and professionally
Scott has done maintenance for us for years now. We highly appreciate him and his work.
Josh was very professional and did a great job. Thank you!
John did a great job. Very professional and friendly!
I simply cannot rave ENOUGH about every single experience with every single person whom we had the PLEASURE of working with throughout our ENTIRE process with Hoffmann Brothers... Our gem of a friend/family (Michael Barth) represents this company so well, that when we found one of our heat pumps recently frozen over…
They showed up on time, did the job and were friendly and professional.
Andrew was great! On time, knowledgeable and didn’t talk to me like I’m “just a girl”! Highly recommend!
Plumber was prompt and professional. No issues. Our problems were fixed. Prices seem a little high but probably not out of line.
We contacted Hoffman Brothers based on a referral from our real estate agent to diagnose and fix the garbage disposal at our loft in St Louis. We do not live in St Louis full time so it is always a challenge to get things repaired and make the necessary arrangements. Hoffman was very responsive and flexible in…
Donald was efficient and very friendly, pleasure to speak with.
Tom did a wonderful job installing our faucet, disposal and reworking draining connections for our newly installed kitchen sink. He thoroughly tested all connections, we are extremely pleased with Tom's work. Also, thanks to the scheduling group for their assistance in making arrangements, on rather short notice,…
Jamie was responsive, polite, honest, and had an ethic of excellence about his work.
Very positive experience, again
Dustin was very prompt and very professional the whole time. He explained everything to me and how things would work and even walked me thru the repair process as he worked. He is a true champion for your company…very pleased!
Andy and his partner were awesome. They arrived exactly on time, fixed everything I needed very quickly, super nice guys, professional and I highly recommend Hoffman brothers. It is extremely apparent that this is a family owned company with friendly, highly skilled and high integrity employees throughout. Thank you!!!
Very good quality. The work was done in good timing.
Our serviceman was punctual, polite, and informative. As a company I appreciated the fact that they were able to adjust their schedule in order for me to receive prompt service.
Tom fixed our garbage disposal. He was really helpful in explaining what was wrong and gave us a ton of different options as to price. He was respectful and professional! Highly recommend
Jason was professional and did a great job. He gave me 3 options to remedy my situation.
Hoffmann did a great professional job; I think they were a little pricey but the job was done in a timely manner and the service rep was extremely good and helpful
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
