How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for garbage disposal repair
Clear ✕All 35 Google reviews tagged “Garbage disposal repair” · showing 20
John Goste was great to work with. Very friendly and informative!
Unstopped the kitchen sink. Garbage disposal was backing up. They did a great job! Thanks!
Fantastic service! Great work performed. Thank you!
AVOID this company!!! On THREE separate occasions, including today, Hoffman Brothers has scheduled and confirmed service appts with me and then NOT SHOWN UP (no call, nothing, just me waiting and waiting and no one ever shows up). Two of those three times, I was later told I was never on the schedule despite…
Pat was amazing he walked me through the process of troubleshooting as well as the installation.
Service was thorough, made sure I understood the problem. Explained a few options and costs for each. Very helpful making an informed decision. Simple, fast and fixed.
Dirk showed up on time. Was very pleasant and professional. He came out to repair and/or replace three different issues. Toilet leak. Outdoor faucet was leaking and spraying when we used it. And my garbage disposal died and could not be revived so he replaced it with a new one. He did an awesome job and was very thorough. Great job!
Matt took an object from the disposal. Sure better (and more cost effective) than having to get a new unit.
Darien was friendly, professional, and clear in his explanations. More importantly, he was never trying to sell us unnecessary services. His willingness to bring in an additional set of eyes to look at the problem was also a great indication of his confidence in his work. We were impressed by the service and…
Called in the morning - they were here that afternoon. Explained all the options available and promptly got the job done.
The repair man was out of the disposal system that was needed & called to have one sent over while he removed the old one. It only took him about 5 minutes to do that & then waited for the new one to arrive, which was about 45 minutes. After installing the new one, he checked to make sure it was working properly. Very happy that it did.
Tom was great. How showed up, figured out the problem, and offered an effective solution. He even knocked down the price a bit when he got into the pipes and realized he didn't have to do some extra work. Tom was friendly and professional. I would definitely recommend him.
Hank was great...personable and professional. 5 Stars!
Tom was kind, professional, knowledgeable, and fast. He even gave me tips for avoiding the problem in the future, strategies for maintaining the disposal in good working order, a suggestion for how to make the repair myself should the problem happen again, and a recommendation for what type of disposal to look for…
Great workmanship. They warranty their work for 1 year. I can't warranty my work if I did it myself. :-)
It was a pleasure having Roy do the repairs on our kitchen sink. He was very professional and explained everything he was doing in detail, and made sure we took advantage of all the price plans the company had to offer,. Also Elizabeth stayed after work to ensure someone would be out to assist use, she was amazing!!…
Great job!
Great service and explanation of charges before work was performed.
Steve and everyone else at Hoffman have been nothing short of professional. Fast service, extremely courteous, and very knowledgeable of the issues at hand. I didn’t even know they offered so many additional services, but I will 100% use them for almost anything around my house from here on out. Thank you.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
