How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for HVAC system maintenance
Clear ✕All 1,296 Google reviews tagged “HVAC system maintenance” · showing 340
Great job, as always.
Very professional, explains everything so you can understand
Hoffman providing great service. Technician showed up on time and completed work professionally
Professional, friendly, knowledgeable and courteous. Nick was able to communicate the issues at hand to us and give recommendations and options available without pressure. We appreciate his work and approach.
I've been using Hoffman Brothers for a few years. Samuel provided efficient and outstanding service.
Bogart explained everything thoroughly regarding the AC coil and expansion valve replacement and was very professional and friendly! I Highly recommend Hoffman Brothers!
Carnell was super respectful and friendly and he completed the maintenance tune up in a timely manner and got my heat back working
Great experience. They were very efficient and friendly. Explained everything to me and answered all my questions.
Brad did a great job. He was very thorough, took time to clean, and efficient. Thanks for a job well done.
Extremely competent employees who are friendly, professional, provide helpful information and answered all my questions.
Daniel did a great job! Very Professional and efficient
Bill came to get our furnace ready for the winter he changed both filters and explained everything he did and even gave us the old filters so we could compare them and see how dirty they were I was very impressed with him he was very courteous had good time management kept us updated and everything went great he was also very kind
Great service and friendly knowledgable technicians. Everyone from the office staff to the technicians are so helpful
Excellent service call which we do biannually as a part of the comprehensive maintenance Hoffman provides. As always professional and quick. Kevin was courteous and answered all my questions. We feel confident with the service.
Matt was great. He explained what needed done and was thorough. I will recommend him again in the future.
Did a fantastic job!
Excellent quality and excellent customer service!!! Excellent workers!!! Scott Moore did an excellent job!! Knows his job well and also does his job very well!! Thank you Scott!!
Em did a great job.
Nick fully discussed sump pump options with me, then did a quick and thorough installation, improving on the original set-up.
Randy is great, very professional, knowledgeable, courteous and honest. Love this company!
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
This 5 star review is for Randy, who did an excellent job (as he always does). He is a great technician and I have total confidence in his work. I totally trust his work and feedback.
Chelsi is a treasure! She found a problem with my heat pump, had it fixed the next day. The unit now cools like a new unit! It’s been struggling to cool for several years and she gave it a new life.
Tyler was excellent. Will request him in futhre.
Very professional and polite.
Eric got us ready for winter. He advised us to replace a part in our furnace that was under warranty. We had him make the replacement. He explained everything thoroughly and worked efficiently.
Samuel is the best!! Was thorough and professional, and even did a task that wasn’t properly fulfilled in the spring - for which I’m grateful. Very glad this young man took care of my maintenance today.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
Josh was our tech who serviced our HAVC system today. He was friendly and professional. He went right to work flushing the drains, checking the air flow cleaning the unit and changing the filter. Great job Josh!
Nick, did a great job and he was pleasant to talk to
Had three lavatory faucets
Chelsi was fantastic to work with. Thank you!
Great service and very personable!
Technician Vincenzo was very thorough, explained things well and was very polite
John is very knowledgeable in the hot water heater workings. He explained everything really well on its parts and what they do including the parts not needing fixing. I had questions about ‘what if we did nothing and let it leak’ and he was very clear on how it would flood the basement. He is a very friendly man. He…
Tommy was prompt and thorough.
He very professional and personal. He did a very good job in checking out the systems.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
Hoffmann did not disappoint! Appreciate the work they do and their professionalism. They go above and beyond and are so friendly in doing so! Thanks to Craig for keeping up the Hoffmann standard!
Fixed a temp sensor which required him to go get the part was glad it was all done on one visit very satisfying
Kyle was prompt and professional in providing an estimate for the project.
Solid work by Raso. I appreciate his diligence to detail and taking care of the little things that could be big things in the future. Great work.
Great experience with Jim from Hoffman Brothers! He was professional, knowledgeable, and did an awesome job servicing my furnace. He took the time to explain everything and made sure everything was running properly before he left. Highly recommend Jim and Hoffman Brothers!
They were responsive, helpful and very professional. Scott was excellent. Very nice, even when he had to deliver the bad news that we needed a new compressor.
Chad was on time, professional and friendly. Explained everything well. Great experience. I highly recommend Chad and Hoffman
Hoffman installed a whole house surge protector - quick and easy!
Colby went over everything when he arrived and after the completion of the job went over everything he did including answer all my questions. The quality of work was great! Jan A.
Hoffmann Brothers are the best. Always on time and very courteous
If you have any HVAC needs and go with Hoffman ask for Nick!! He is amazing! Truly cares about the customer and their concerns.
Excellent and thorough! Very nice. Always a pleasure doing business with Hoffmann employees.
Nick took excellent care of our furnace and heat pump unit. He is very thorough and explains work well.
Serviced tankless water heater and furnaces. Also installed new air filters and humidifier pad.
New furnace, air conditioning unit and thermostat installed. The guys were here right at the time designated by call . They got busy right away , after covering all the floors, steps and also wore the “ booties” . Thankfully because it was a yucky day. We had doctor appointments and left with no qualms at all.…
Eric did a great job. Friendly, informative .
He did a super fine job!
My blocked drain was blocked in my basement. Roi cleaned. the drain. He was very professional and friendly. He also cleaned up the large area that had standing water. GREAT JOB!! I give Roi & Hoffmann a. A+++
Ryan did a great job.he was very considerate and very meticulous. He eased any fears I had about my furnace.
Excellent work by Cody. He was very helpful & answered my questions. Thank you Cody!
Am very happy with the service and workmanship that was provided.
I'm an HPP member and have completed 3 projects, so far. Reliable, dependable and no-nonsense! Daniel. Almir and Samuel...all outstanding and professional techs. I am so grateful! Worth every penny with my peace of mind!!
Removed and replaced waste disposal. All professionally done with courtesy. Excellent job Dakota.
Tyler was very professional and provided excellent customer service.
I canned say enough about the courtesy and professionalism the Hoffmann Brothers service techs provide. I would give them 10 stars if I could.
Jim was fantastic! Very professional and easy to work with.
Brad showed up and explained to me everything that he was going to do. Also he cleaned up everything after the work was done. I would recommend Hoffman brothers for all you needs i must say they are a little pricey on some things. But the work is done well.
My mom got a new HVAC unit recently. The Project Manager, Mark, met with us and walked us through the process, did a thorough initial inspection, explaining the scope of work in a clear, concise manner. The install team was very professional and respectful of our property. This is the level of detail we have come to…
The technician was friendly and courteous. He is knowledgeable and explained things to me in a way I could understand. He was patient when I had questions. He completed the maintenance in a timely and efficient fashion.
September 2026: Braden was very courteous and professional when conducting our fall furnace checkup. Thanks for doing a great job for us. April 2026: Kevin Gobble performed our Spring checkup on our AC unit in a thorough and timely manner. Thanks! Feb 2026: Kyle Casey did a great job fixing 6 faucets in a couple…
Cody was very polite and courteous.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Fast service. Friendly and knowledgeable.
Matt was great- personable and professional. Everything was explained to me so I knew what to expect and how long it would take.
We were very pleased with with the repair service on our 2 year old refrigerator. The thermostat for the fridge section quit working and everything inside the fridge froze. This led to more problems then just replacing the thermostat. Jerry C., the repairman, did a great job repairing our appliance.
Kevin was very friendly, and was very thorough in servicing our heating /cooling unit, as well as cleaning the outside condenser.
Bill did wonderful! Answered all of my questions with easy and made sure I comprehended everything!
Nick always does a great job!
Prompt informative and successful service call. Thanks.
Nick was amazing. So knowledgeable and answered all our questions. Very professional and great personality.
Josh was great. Good guy, Cleaned drainage from furnace and recommended if interested a better way to drain where the water won’t stagnate.causing a smell. He was the only one who did that. Also made a recommendation on a shorter water heater , better for the gas and gave cost estimate. Even though I’m not…
Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…
Jeff was great. Very very knowledgeable and several solutions to potentially fix our problem
The tech who performed my service was very punctual, polite, professional, and overall did a fantastic job!
Joshua was prompt, friendly and thorough. He explained his findings in understandable terms and offered solutions. I was very pleased with his visit and service. Thanks Josh
Ryan was very professional and polite. He was here before and we are pleased to have him for the service.
Randy was very professional and courteous throughout his visit to my house. He did the work quickly, professionally, and thoroughly explained what he was doing through each step of the visit.
When I stepped away to get something, the technician went into area of the home he didn’t have permission to access. He was taking pictures when I returned.
Kevin was on time , knowledgeable, and made sure my HVAC system had everything it needed to continue to run well.
Project went very well. Our technician, Tyler, is extremely particular and attentive to completing his jobs professionally and to the best of his ability!! The planning and workmanship of job Definitely met my expectations! I highly recommend Hoffman Bros for any HVAC services you need.
Best service as expected.
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
Darryl was very professional! He did a great job!
Randy was considerate and very professional. He also petted our dogs!!!
Hoffman Brothers cover so many services. I have called them for more than one. Josh was polite and professional. Love their services.
Ryan service was thorough and great. Explained things. I think the price for Freon was a bit high, but where else am I going to get it.
Difficult to find leak was found. Replaced coil that same day under warranty, no cost.
Expensive, but worth the trust
Dakota was amazing. He arrived on time (early even!) He took plenty of time to explain everything about the maintenance of our HVAC in detail. He was thorough and courteous and very trustworthy. We have always been happy with Hoffman Brothers services
Excellent, very knowledgeable!
Mike was excellent, explained how system works, cleaned everything he could, some elements need spraying and he still brushed off what he could and on a slippery wet Monday outside. I appreciate his attention to details. Thank you!!! Hoffman is the best always professional and great technicians.
Not real thrilled about talking to a computer or AI for making a appointment. Especially when you’re paying for the Home Protection Plan.
Kevin was prompt, responsible efficient and clean. I was very happy with his work on my HVAC system and he was very friendly. His report was detailed and very helpful. Patrick
Very professional On time, explained the process and offered advice on other products
Matt was a nice gentleman, explained everything that he was doing.
He was great, Thank you
Eric did a great job! He quickly identified the problem and fixed it. He answered all my questions.
Mike was friendly and courteous..... he explained his service results ....absolutely pleased.
Craig was pleasant and seemed to be thorough with his maintenance. Very professional.
Great job, very thorough!
Chelsea is really professional and does a great job! I really like the maintenance contract.
Our serviceman did an excellent job, informed us our current situation & made recommendations.
Nick came to our house so quickly and couldn’t have been nicer. He told how system was operating before and then after his maintenance. Thanks Nick!
I recently had a sewer lateral video done for the city lateral program. The technician was prompt, and very helpful. All the work I have done for electrical, plumbing and HVAC has been pleasant and satisfied with until today. The video that I paid for did not come thru. I contacted the office two times and eachg…
He was very polite and efficient. Very happy with the service
They do it all!
Seems like a nice guy, but after two trips and ordering a part, our washing machine is still broken. Tried to get someone out to repair the repair, but no spots for another week. This is 100% on Hoffman and we are very disappointed with both the quality of the work and customer service.
Eric was informative and quick. My biannual maintenance was a success because of his complete attention to detail.
AC yearly check up friendly and professional checked unit , new filter and cleaned exterior unit
Very polite and timely. Good communication skills. Answered questions. Very helpful.
Nick was very efficient and quiet and got the job done quickly.
Hank was great, had two different water leaks. Took a little while, but he got the job done and I was super happy with the outcome.
Jim was professional and courteous. Excellent service.
Technician did a great job.
Been a loyal Hoffman member for 7+ years, have ALWAYS received, honest and professional service. Most recent call was for Shower Cartridge replacement, Steve, assigned technician for call was on-time, polite, professional, and confident in assignment. Job well executed!
Good experience, very nice fella.
Layne was great! Curious, knowledgeable and helped answer all of my questions. Happy to be working with Hoffman Brothers!
This company is a rip off and takes advantage of senior citizens. They told my mother it would be $7000 to replace and install for a new electric water heater they know home Depot sells and install for way less than $2K.
Tim did a great job! He was knowledgeable and honest about our HVAC system.
Attentive, knowledgeable, and polite
Quick, scheduled service, Rich did a good job in repairing the outdoor unit in a timely fashion.
Great as always!
We have worked with Hoffman for quite some time, and their service technicians could not be more outstanding. They are always knowledgeable, professional, and know exactly what needs to be done. My only complaint is the company’s use of AI for scheduling and customer communications. It often creates confusion and…
Scott Moore was an excellent service man . He was very knowledgeable and has a very kind personality . He made sure my gate was locked after service in backyard .
Hoffman Brothers always is helpful when it comes to finding my ac’s problems.
Em was wonderful! Very knowledgeable and attentive to our needs. When it came time to choose a follow up plan, she gave us all our options. We look forward to her doing our follow up cleaning on our mini split.
Overall great experience, from the new unit installed and the continued followup maintenance.
Eric and his partner showed up within a couple hours of my call. Got our air conditioner up and going.
What a wonderful young man, Spencer, ask for this tech. He's Knowledgable, polite, friendly and on time!!
Cody was courteous and respectful.
Promptly and thoroughly tuned up my air conditioner. Very friendly. Great service.
Technician was very nice and answered all of my questions. I have a very old HVAC system and he was able to give me options regarding replacement. I will definitely be contacting Hoffmann when we decide to move forward with new units.
Great service and explanation of what is happening with our furnace.
Very professional and efficient. Cleaned up after work. Gave us some good advice about faucets.
Was on time, was kind and answered questions I had.
Ryan was great! Very professional
Very nice great service
Nick Meyer was absolutely great! I really appreciated him helping us today. He was prompt, polite, explained everything to us. Highly recommend nick!
Nick Meyer was outstanding, he came and saved the day. I called this morning and he was here same day and fixed the massacre brought on to us by another company.
Responded to our questions and was professional and friendly.
Nick was personable and professional in his work. He did a great job checking out our HVAC systems so we’re very happy with the service he provided through Hoffmann Brothers. So glad we signed up for membership in this company’s program!
He was very pleasant and professional very direct
Scott was great. Polite & attentive & generous with his expertise. Lively.
Tommy did a great job. He was through and professional. It was a pleasure to have Tommy in our home.
Kevin was very professional, courteous and extremely knowledgeable. He is a true professional.
Vincenzo did a great job on our a/c maintenance check. I also appreciated the office informing me that it was cheaper to upgrade to their Signature Protection Plan, which saves money (especially for annual HVAC maintenance calls).
Incredibly professional service and extremely knowledgeable in explaining everything about what was going on with our furnace and the options that they offered. Josh was an outstanding service technician and it was greatly appreciated.
Nick was amazing! He was friendly, kind and very knowledgeable. He answered all my question, worked quickly and efficiently, and it was a pleasure to have him work at my house
We have had the service contract for several years. The technicians have akways gone above and beyond ...efficient, kind, and courteous. Hoffman Bros. Is the best!
Carter and Em were great! They were able to fix a problem that had been going on for quite a while and also went the extra mile to look at our HVAC system since they were already there. They didn’t make me put in another request for service. They were so polite and knowledgeable.
Excellent, efficient, and professional, he was amazing!
Eric was fantastic. He explained everything very well and we will be requesting him for any future work.
Eric was very courteous & professional. It was a routine service maintenance visit however, he found an issue. Explained it fully to me, i agreed it needed to be done, he was able to take care of that immediately. I have done business with Hoffman Brothers for many years and highly recommend them.
The tech forgot to put a screw back after the inspection.
Kevin Gobble was great. He was personal, knowledgeable and did great work. Thanks!
Craig was personable:/ honest. / listened well/ and after spending 2000.00 with other companies Hoffman fixed the problem. They have a monthly service that is incredible! Thank-you Craig and Brian who booked my appointment by phone.
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
He was prompt and polite. He came knowing all about my system which shows me he most likely reviewed my profile and did some prep before he arrived. I’ve been satisfied with Hoffman Brothers over the years. Craig is the major reason.
Rich V. was very professional, friendly, and efficient.
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Nick was great. Greeted me with a smile and got to work right away. Highly recommend.
Another wonderful experience from Hoffmann Bros. James was very professional and knowledgeable. James checked the air conditioner and changed the filter. We have a membership with Hoffmann Bros. With that membership a professional comes out to your house and checks your air conditioner and furnace every 6 months. Great piece of mind.
Randy was very professional and courteous. He came in and completed the job efficiently and communicated well. Thanks for the service.
Sam took care of our scheduled maintenance for our air conditioning. He was very professional, informative, and knowledgeable.
Kyle left my patio a mess. Moved all of my things around and did not put them back. Spilled saw dust on my stairs (honest mistake) but didn’t pick up the mess behind him. Left my air conditioner cover off the unit and just sitting in the middle of my patio. I think it was just rude to come in and not put things back in place or clean up after the work.
Tony Young the Sales Rep from Hoffman Bros, consulted with us to select a back up electric generator for use during a power outage. He was very knowledgeable. We appreciate his help making a selection and arranging for installation.
Inspection of HVAC for water damages
Great experience!
Tommy and Elliott were awesome. These were 2 fine young men who did an excellent job
Great service!
Brayden did a great job with the summer maintenance of my hvac today. Good attention to detail and customer service.
Hoffmann Brothers was able to provide multiple solutions to a host of electrical issues I was having and dealt with it competently and efficiently.
James Mason did a great job! He explained everything that was being done and why it was necessary. He thoroughly answered all of my questions. I am extremely satisfied with his work. I will definitely be relying on James and Hoffmann Brothers for my HVAC needs. Plans are already in the works for having Hoffmann…
Eric was awesome. Friendly and efficient. I hope that you will send him next time.
Chelsea was thorough and very knowledgeable. We were very pleased with her service.
Very professional
Randy did an outstanding job. On time and thorough. Offered upgraded safety features as well as protection for my quality unit. Thank you Hoffmann Bros
A total Professional. That is why Kurt's is the only tech allowed to service my HVAC System. He is consistent in excellence with my furnace, and now in Spring he is once again outstanding. There is nothing slipshod about the meticulous care he takes every year first thoroughly hosing then wiping with a rag until it…
Very professional and courteous.
Very professional and responsive individuals [Tom and Jason].
Have kevin gobble call me
Randy is excellent.
Kevin did an excellent job. He has done work here before and is always knowledgeable and professional. I’m very pleased with his service.
Our service tech, Kyle, was awesome! He went over our HVAC system and explained any questions we had very thoroughly. I highly recommend Hoffman Bros.!
Randy was awesome! Professional, competent and cordial. Most excellent work and recommend Hoffmann Brothers!
Hoffman Brothers replaced a water heater the day we found it was not working, which is greatly appreciated. Both technicians were professional and courteous.
I’m on a maintenance plan so I didn’t pay for this HVAC check up. Their prices are reasonable and they are accommodating. The customer service is good so dealing with them is pretty seamless and easy.
Vincenzo did a fantastic job and stuck to it until it was perfect. 👏🏻
Brad was pleasant and professional
Extremely helpful diagnosing the issue and explaining the repairs.
My mother-in-law needed an outdoor pipe repaired. HB was very responsive when I called, came out to assess the damage once the leak company detected location and then scheduled as quickly as possible (within 2 days) to come back to repair. James was very courteous, explained in detail what he would be doing and…
Very nice man, I am sure he did a great job. He told me he couldn’t clean the AC because I need to fix the faucet and so I will need to make another appointment.
Rich did great job with checking out our ac units making sure they are working in tip top condition!
Rich did a great job very professional
Tech knew his stuff, worked efficiently, gave good advice, and provided treats for the dog.
He did and excellent job. Very thorough and knowledgeable. Great job. Ty
Great job
I liked the update by text message for the arrival time. Employee was clean and very well mannered. Explain things in excellent detail. Give me options with no pressure to purchase or decide on the spot.
Terrific service, technicians have always been knowledgeable, very friendly, they let you know each step what they are doing .
Timely, competent, polite,professional and friendly
Excellent work — our regular checkup as part of our Home Protection Plan. Having that plan is a great idea. We highly recommend it.
Really happy with the entire service experience. We have been Hoffmann Bros customers for years. They are terrific in all facets!
James was courteous, friendly, professional, and efficient, in servicing my HVAC system!
👍 great service,
Randy showed up on time. He was friendly and focused on the service and presented everything clearly. He took care of the system and was quickly finished with what needed to be done today. He made some recommendations for the future and was on his way. Very efficient.
Tyler was pleasant and professional. Always clear when explaining options. They do a great job
Chelsi performed the annual maintenance on my AC unit. She was friendly efficient and explained objectively what she found.
Nick did a great job and was very courteous and friendly!
Great professional company with excellent service. Top rating every visit!
James C. Installed two ceiling fans and brought the electrical components up to code. He was everything one could ask for . He was patient, polite, explanatory, and good at what he did. I hope he is around for a long time. He is certainly a valuable asset to Hoffmann Brothers.
Always professional, courteous, and fast. Thanks!
Superb customer service. One stop shopping for all of our needs. We highly recommend Hoffmann Brothers
Very happy with the work performed and the information provided by your plumber. My problem was quickly fixed by a very polite and professional technician.
Hoffman Brothers is awesome. I received excellent service from both Randy and Samuel. I really appreciate how accommodating they have been around my schedule. Thank you!
Nick from Hoffmann came over and was super professional and nice. I showed him concerns I had with the furnace, and he let me know that there was nothing to worry about. He explained why there was nothing to worry about which helped ease concerns. He then told me about a few issues with the AC unit and why they…
I have been doing business with Hoffman Bros. For a number of years now and trust their professionalism and friendly attitude. Mr. Vogt contacted me as he was in route and arrived within 15 minutes of notification. He set to work promptly and was finished within 30-45 minutes of arrival. He explained what he had…
Great job. Friendly, professional and right on time.
I really appreciated the job Jeff did for us today
Nick was very helpful in explaining options to replace AC
Randy did an excellent job. He was very professional and friendly. Answered all my questions. Good experience.
Kurtis was great! As a woman living alone, it was such a relief to have a technician I felt so comfortable with in my home. He really went above and beyond and had my house warming back up quickly and efficiently. The entire process from scheduling to the job being done was simple and painless
I have used Hoffman for heating, AC, plumbing, electrical repair, and appliance repair. I love that they are one stop shopping 👍
Michael is very personable, explains what the issue is and what are the options. Highly recommend him
Fixed the problem quickly. Kept me informed along the way. Reasonable price.
We decided to use Hoffman because of the affiliation with Stray rescue. We foster for SR and it means a lot that a good company such as Hoffman Bros. gives back to the community. Thank you for excellent service and true commitment to quality
Matthew was very professional and did a great job of explaining everything to me and what my options were. He was very validating, respectful and I would absolutely use you guys again.
Hoffman has been serving us for HVAC and some plumbing needs for at least 7 years. Four years ago they installed a new HVAC system. At that point we became members of their maintenance program which entitles us to regular maintenance visits. The best part is, they notify us when it’s time for checkups, and we can…
Nick Horrel was great. Professional, courteous and very informative
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
Nick Horrell was great. Not rushed, very thorough and knowledgeable. I would request him again.
Excellent service, great guy who was very nice to not laugh at me for not changing the batteries on my thermostat
Bill King was great—he diagnosed and fixed the problem quickly, explained things clearly, suggested additional neglected maintenance without being pushy, was friendly and courteous, and seemed genuinely to care about getting us what we needed at the lowest price possible. Great experience.
Wonderful job
Griffin was super nice and did a really great job
Very timely and satisfactory service.
Hoffmann Brothers did an amazing job updating our HVAC filter and humidifier and was very professional. He explained everything and photographed before and after photos as part of the process.
Spencer was great. He was competent and thorough performing the tune up and cleaned the sensor that needed it. We discussed the age of my heater and we discussed my options. As always, Hoffman Brothers are great to deal with, which is why I keep utilizing their service.
Tim and Tyler did a great job installing the humidifier. Knowledgeable, courteous and professional. Great job!
The technician for maintenance on my furnace was very informative and answered all of my furnace questions. I started a membership plan and will see if that is the best strategy going forward.
They don’t know what they should do for business, don’t listen to customer and complicate with services. Waste time .. try someone else could listen how to do right thing .
Great communication from company about appointment and service person. Then good work on our HVAC!
Jake was very knowledgeable, has great work ethic, and gave great advice. Thanks again, Jake!
Extremely knowledgeable and confident
Technician claimed to have fixed my issue with my heater “with a tune up” and the issue was because I needed to have it serviced. My heat went out again next day and the new technician claims I have a major issue and furnace needs replaced.. charged me 400 dollars for a tune up for no reason. This company only cares…
Update : spoke to customer service rep- held for 10 more minutes and at 4:08pm everyone in service was gone for the day. Weak leadership. Poor customer service. 4 hours late. 3 hour service call. Another inexperienced technician showed. Tried to reach supervisor Richardson to discuss my challenge and was…
Ben was extremely professional, very patient and took time to explain and answer all my questions. He was awesome!
Hard working, and very knowledgeable about the system.
If there were a 0-star option, I’d hit it twice and still feel generous. I’ve been a Hoffmann Brothers customer for about a year through their “home protection plan,” and it’s been one of the most frustrating experiences I’ve had as a homeowner; inflated prices, disorganized communication, and zero accountability.…
Best of the Best company ever!!! Really professional people working there ! Thankful for them
Very professional, timely and orderly.
Duct cleaning. Tyler was very thorough and professional.
We’ve used this company for multiple things like HVAC maintenance/repairs, plumbing, air duct cleaning and electrical repairs. They have always answered the phone quickly, completed the job in a timely manner, and have always cleaned up after themselves. It also helps that the office girls are always so sweet when I…
UPDATE AUGUST 2025: My aging HVAC was scheduled for the routine maintenance on June 26, 2025 and Jeff C. completed the service. Once of the list items included in their inspection is to ensure that the drain which removes condensation from the unit is not clogged, and the report says it had been cleared. Fast…
Did some silicone caulk by base of toilet and bathtub. Was very knowledgeable and gave me information I needed
Excellent!! TYLER has been out a couple of times for electrical work. always great! Knowledgeable, careful work always has good tips‼️😎 i’ve done with HOFFMANN for over 20 years, have used almost all of their services (including furnaces and home AC replacements)..would go nowhere else!!
Brad M - HVAC service tech - did AC checkup. Efficient worker : answered all my questions. I really appreciate the care Hoffmann workers take of my home and quality of their workmanship.
He was thorough, friendly, and great service
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
We had an HVAC system come end of life, Hoffman Brothers came and provided an excellent overview of their product and process for replacement. Once we signed they were ready to install in just a couple of days and committed extensive resources to ensuring the product was properly installed in 2021. That's when the…
Hoffman is always a pleasure to work with. Very professional and friendly staff. Highly recommended.
Great Job!
Ryan was AWESOME!!! He discovered a issue on our a/C that another company said a moter needed to be replaced at a cost of $800.00. He was able to fix the issue for under $250.00. Hoffman Brothers have me for a life long customer. Donald came today to check on out hot water tank. He gave us 3 options to correct the…
Hoffmann was able to fit us in same day for electrical repairs. Fantastic service and great expertise.
Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
Zach put in two outlets and a switch in our office. He was very professional, explained what he was going to do, gave me an estimate up front and finished the work that day. He also cleaned up after himself. I am very satisfied with the work and the demeaner of this employee. I will definitely be using Hoffman Brothers again.
Joe was thorough and professional. Made me very confident.
went above and beyond
As always, we were pleased with Hoffman Brothers as they are professional and dependable. They always let us know when we can look forward to their expected time of arrival the day our appointment is scheduled which is so helpful.
Justin was professional. He took time to explain what he was doing and answered all of my questions. I was thoroughly pleased with both his effort and his attitude. He should be commended!
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Today, was an electrician day! Two days ago it was all plumber. Again, electrician was on time, answered all questions, checked the 2 panel boxes, replaced a fried circuit in kitchen wall, cleaned up. He solved the problem. I was very pleased with the quality of his work! Thanks, Hoffman Brothers. Another job well done. C. Johnson
Michael the tech from hoffman brothers tech was on time and his communication was impeccable. Highly recommended !
Clearly explained my options and performed the job quickly
I have used Hoffman Brothers to do two plumbing jobs. I was very pleased the quality of the work for both jobs. Tom Jacobsmeyer is am accomplished plumber.
Hoffman Brothers were great! I could not find any one to service my generator and then I came across Hoffman Brothers. They were professional and accommodating from the very first phone call. The job was done faster than I expected and they showed up on time and finished the job quickly and efficiently. I could…
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
This young man is a great service man. He is polite , knowledgeable, clean, thorough, respectful of home owners and her home. I would welcome him back anytime
I was very surprised when Hoffmann was able to provide same day service to move an electrical outlet for my range. Luke came out, quickly assessed was needed, and provided an estimate. He did not have the necessary parts, but was able to come out the next day and complete the repair. I highly recommend Hoffmann.…
Stephen did a great job. Thank you Hoffman Brothers for having an employee who make you feel safe.
Excellent service
Joshia was very knowledgeable and very informative. He made sure that all of our pipes worked before he left. He cleaned up after himself and even checked our water heater and furnace. My husband and I highly recommend the membership plan. It has saved us money. Everyone who we have interacted with has been very…
Hoffmann Brothers are consistently professional, no matter who I’m working with. Would highly recommend for your maintenance needs.
Hoffmann’s technicians are great, but the cost of individual services is getting way too high to justify using them. I enrolled in the Home Protection Plan which includes one AC and one heating tune up a year. I just went to schedule my heating maintenance and the soonest appointment is a month out. Part of the…
They are getting too big and it shows.
Quality service by skilled technicians. Garret offered alternatives and explained options without pushing for the most expensive solution to our hot water heater replacement project. He returned to do the install. We appreciated his professional attitude, timeliness and attention to details.
We use Hoffmann Brothers for everything and are always happy.
I’ve always had an excellent experience with Hoffman Brothers since they installed our HVAC system last spring. Today’s maintenance visit with Andy was typical of Hoffman Brothers’ quality service - courteous, professional, and competent.
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
Zach did a very good job. He was very thorough and patient.
Toilet reset due to leakage Garret was extremely professional and did an excellent job!!
Job finished 2 days early. We’re here on time, worked very clean, very professional and kept me up to speed on what they were finding and where they were in the process
Very pleasant and informative, quick and efficient.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
In the middle of this heat wave, one of our air conditioning units stopped operating. We immediately called Hoffman Bros. And they scheduled a service call for the first call the next morning! Jon arrived at 7am and immediately went to work diagnosing and resolving the problem. Although, we have issues with the…
My air conditioning was not running very well on one of the hottest days of the year. I called about 8 o’clock in the evening and they came out the next day. They had my AC running again, and I am currently sitting in a cool home.
Mike explained everything thoroughly, he was very helpful and did a great job.
Matt saved the day. 109 w/heat index outside and 87 degrees in the house. Wow. Do you ever realize how much you truly appreciate your AC?? I do. Thank you Matt!!!! Couldn’t have asked for better faster kinder service!!!
Hoffman H/C was very professional and timely.
The team communicated around the appointment well. Service updated me on all parts of the process and took time to talk through outcomes, costs, solutions, and future system needs. I appreciate the professionalism and knowledge displayed throughout the service call. Randy did an awesome job! I feel the difference in the AC immediately! Thank you!
Hoffman does a wonderful job every time! Everyone from their schedulers to the techs! The monthly maintenance program is worth it big time and the team always does a quality job with the best customer service around. I’ve been a happy client for over 10 years. Wouldn’t trust my furnace or AC with anyone else.
Always on time… always courteous… always explain the issue to non-HVAC types…always clean up after themselves…always always pleasant and friendly…Hoffman Brothers and their entire Team GET IT!!!! They are beyond the Gold standard!
Hank, as always, was great.
Very competent technician which is what I now expect from Hoffman Brothers. Thank you
Nathan was a pleasure to work with....very professional....service was great....
I’m really grateful for how dependable these folk are. They even have an after hours phone service. And the quick lesson in my house’s air conditioning system that I got from Craig today was a perfect example of the kind of cheerful patience I’m starting to get used to with them.
Provided excellent recommendations to solve cooling issues!
Dan came out to handle the maintenance on my AC unit. He was prompt and professional. Hoffman always provides the best service.
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
Wonderful service!!
Attentive to details. Highly recommended. Kind, informative, and professional.
On time, Professional, Clear explanation of problems ,solutions etc. possible future issues. Left my home as it was before he arrived. Turns out you can still get high quality service somewhere these days. Mike found the glitch My AC was working when I left for work my home was cool and it was still working when I got home.
After literally having years of battling with insurance companies over a problem that the first insurance company failed to fix properly at our home, and subsequent insurance companies wouldn't help with due to it being a condition already existing prior to their coverage, we felt stuck and the leak under the house…
Kurtis was very professional and helpful and cheerful, and he helped us figure out what the problem was and get a solution that worked best for us.
Mike did a great job.
Have been with Hoffman Brothers for last 5 years. Have had prompt and professional service provided each time. Had my summer hvac servicing done by Jim Bishop who was very professional , patient and informative. He serviced our HVAC, air scrubber and humidifier. Highly recommend them for heating, cooling and hvac services. Rate them 10/10
Alex was extremely helpful and professional.
Scott Baker showed up on time, performed repairs and complicated maintenance on 2 very old systems in Webster and did so professionally and with a great attitude! Will definitely be using them from now on.
SERVICEMAN WAS very professional, pleasant, knowledgeable.
Competent and very knowledgeable!
Matt was very professional and knowledgeable. He took care of a repair that we had tried to get done a couple of years ago, but had somehow been dropped a couple of times.
Jon was very patient and informative with the issues concerning my AC. Excellent friendly service.
All technicians are very professional. Ben took care of the normal routine maintenance and was able to install a new thermostat
This company has the friendliest workers. Aron was so friendly and informative. He went above and beyond for my AC maintenance visit.
Ben was the shizznit
We have used Hoffman brothers for our last two homes because they are trustworthy, knowlegdable and communicative. We would highly recommend them to anyone.
Andy did a fabulous job ! Thanks for the excellent service.
Provides options and explains why repairs are needed.
Very professional and courteous!
Hoffman Bros employees never disappoints. We were having trouble getting hot water to stay hot. Tankless water heater had a faulty part which is on order so they did a workaround until the part comes in.
Kyle Canoy did a great job redirecting our air flow to maximize air flow to the 3rd floor. He was very informative and knowledgeable providing options for dehumidifiers.I would highly recommend this service and technician.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
