How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for HVAC system maintenance
Clear ✕All 1,296 Google reviews tagged “HVAC system maintenance” · showing 40
Great job, as always.
Very professional, explains everything so you can understand
Hoffman providing great service. Technician showed up on time and completed work professionally
Professional, friendly, knowledgeable and courteous. Nick was able to communicate the issues at hand to us and give recommendations and options available without pressure. We appreciate his work and approach.
I've been using Hoffman Brothers for a few years. Samuel provided efficient and outstanding service.
Bogart explained everything thoroughly regarding the AC coil and expansion valve replacement and was very professional and friendly! I Highly recommend Hoffman Brothers!
Carnell was super respectful and friendly and he completed the maintenance tune up in a timely manner and got my heat back working
Great experience. They were very efficient and friendly. Explained everything to me and answered all my questions.
Brad did a great job. He was very thorough, took time to clean, and efficient. Thanks for a job well done.
Extremely competent employees who are friendly, professional, provide helpful information and answered all my questions.
Daniel did a great job! Very Professional and efficient
Bill came to get our furnace ready for the winter he changed both filters and explained everything he did and even gave us the old filters so we could compare them and see how dirty they were I was very impressed with him he was very courteous had good time management kept us updated and everything went great he was also very kind
Great service and friendly knowledgable technicians. Everyone from the office staff to the technicians are so helpful
Excellent service call which we do biannually as a part of the comprehensive maintenance Hoffman provides. As always professional and quick. Kevin was courteous and answered all my questions. We feel confident with the service.
Matt was great. He explained what needed done and was thorough. I will recommend him again in the future.
Did a fantastic job!
Excellent quality and excellent customer service!!! Excellent workers!!! Scott Moore did an excellent job!! Knows his job well and also does his job very well!! Thank you Scott!!
Em did a great job.
Nick fully discussed sump pump options with me, then did a quick and thorough installation, improving on the original set-up.
Randy is great, very professional, knowledgeable, courteous and honest. Love this company!
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
This 5 star review is for Randy, who did an excellent job (as he always does). He is a great technician and I have total confidence in his work. I totally trust his work and feedback.
Chelsi is a treasure! She found a problem with my heat pump, had it fixed the next day. The unit now cools like a new unit! It’s been struggling to cool for several years and she gave it a new life.
Tyler was excellent. Will request him in futhre.
Very professional and polite.
Eric got us ready for winter. He advised us to replace a part in our furnace that was under warranty. We had him make the replacement. He explained everything thoroughly and worked efficiently.
Samuel is the best!! Was thorough and professional, and even did a task that wasn’t properly fulfilled in the spring - for which I’m grateful. Very glad this young man took care of my maintenance today.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
Josh was our tech who serviced our HAVC system today. He was friendly and professional. He went right to work flushing the drains, checking the air flow cleaning the unit and changing the filter. Great job Josh!
Nick, did a great job and he was pleasant to talk to
Had three lavatory faucets
Chelsi was fantastic to work with. Thank you!
Great service and very personable!
Technician Vincenzo was very thorough, explained things well and was very polite
John is very knowledgeable in the hot water heater workings. He explained everything really well on its parts and what they do including the parts not needing fixing. I had questions about ‘what if we did nothing and let it leak’ and he was very clear on how it would flood the basement. He is a very friendly man. He…
Tommy was prompt and thorough.
He very professional and personal. He did a very good job in checking out the systems.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
Hoffmann did not disappoint! Appreciate the work they do and their professionalism. They go above and beyond and are so friendly in doing so! Thanks to Craig for keeping up the Hoffmann standard!
Fixed a temp sensor which required him to go get the part was glad it was all done on one visit very satisfying
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
