How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for HVAC system maintenance
Clear ✕All 1,296 Google reviews tagged “HVAC system maintenance” · showing 120
Great job, as always.
Very professional, explains everything so you can understand
Hoffman providing great service. Technician showed up on time and completed work professionally
Professional, friendly, knowledgeable and courteous. Nick was able to communicate the issues at hand to us and give recommendations and options available without pressure. We appreciate his work and approach.
I've been using Hoffman Brothers for a few years. Samuel provided efficient and outstanding service.
Bogart explained everything thoroughly regarding the AC coil and expansion valve replacement and was very professional and friendly! I Highly recommend Hoffman Brothers!
Carnell was super respectful and friendly and he completed the maintenance tune up in a timely manner and got my heat back working
Great experience. They were very efficient and friendly. Explained everything to me and answered all my questions.
Brad did a great job. He was very thorough, took time to clean, and efficient. Thanks for a job well done.
Extremely competent employees who are friendly, professional, provide helpful information and answered all my questions.
Daniel did a great job! Very Professional and efficient
Bill came to get our furnace ready for the winter he changed both filters and explained everything he did and even gave us the old filters so we could compare them and see how dirty they were I was very impressed with him he was very courteous had good time management kept us updated and everything went great he was also very kind
Great service and friendly knowledgable technicians. Everyone from the office staff to the technicians are so helpful
Excellent service call which we do biannually as a part of the comprehensive maintenance Hoffman provides. As always professional and quick. Kevin was courteous and answered all my questions. We feel confident with the service.
Matt was great. He explained what needed done and was thorough. I will recommend him again in the future.
Did a fantastic job!
Excellent quality and excellent customer service!!! Excellent workers!!! Scott Moore did an excellent job!! Knows his job well and also does his job very well!! Thank you Scott!!
Em did a great job.
Nick fully discussed sump pump options with me, then did a quick and thorough installation, improving on the original set-up.
Randy is great, very professional, knowledgeable, courteous and honest. Love this company!
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
This 5 star review is for Randy, who did an excellent job (as he always does). He is a great technician and I have total confidence in his work. I totally trust his work and feedback.
Chelsi is a treasure! She found a problem with my heat pump, had it fixed the next day. The unit now cools like a new unit! It’s been struggling to cool for several years and she gave it a new life.
Tyler was excellent. Will request him in futhre.
Very professional and polite.
Eric got us ready for winter. He advised us to replace a part in our furnace that was under warranty. We had him make the replacement. He explained everything thoroughly and worked efficiently.
Samuel is the best!! Was thorough and professional, and even did a task that wasn’t properly fulfilled in the spring - for which I’m grateful. Very glad this young man took care of my maintenance today.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
Josh was our tech who serviced our HAVC system today. He was friendly and professional. He went right to work flushing the drains, checking the air flow cleaning the unit and changing the filter. Great job Josh!
Nick, did a great job and he was pleasant to talk to
Had three lavatory faucets
Chelsi was fantastic to work with. Thank you!
Great service and very personable!
Technician Vincenzo was very thorough, explained things well and was very polite
John is very knowledgeable in the hot water heater workings. He explained everything really well on its parts and what they do including the parts not needing fixing. I had questions about ‘what if we did nothing and let it leak’ and he was very clear on how it would flood the basement. He is a very friendly man. He…
Tommy was prompt and thorough.
He very professional and personal. He did a very good job in checking out the systems.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
Hoffmann did not disappoint! Appreciate the work they do and their professionalism. They go above and beyond and are so friendly in doing so! Thanks to Craig for keeping up the Hoffmann standard!
Fixed a temp sensor which required him to go get the part was glad it was all done on one visit very satisfying
Kyle was prompt and professional in providing an estimate for the project.
Solid work by Raso. I appreciate his diligence to detail and taking care of the little things that could be big things in the future. Great work.
Great experience with Jim from Hoffman Brothers! He was professional, knowledgeable, and did an awesome job servicing my furnace. He took the time to explain everything and made sure everything was running properly before he left. Highly recommend Jim and Hoffman Brothers!
They were responsive, helpful and very professional. Scott was excellent. Very nice, even when he had to deliver the bad news that we needed a new compressor.
Chad was on time, professional and friendly. Explained everything well. Great experience. I highly recommend Chad and Hoffman
Hoffman installed a whole house surge protector - quick and easy!
Colby went over everything when he arrived and after the completion of the job went over everything he did including answer all my questions. The quality of work was great! Jan A.
Hoffmann Brothers are the best. Always on time and very courteous
If you have any HVAC needs and go with Hoffman ask for Nick!! He is amazing! Truly cares about the customer and their concerns.
Excellent and thorough! Very nice. Always a pleasure doing business with Hoffmann employees.
Nick took excellent care of our furnace and heat pump unit. He is very thorough and explains work well.
Serviced tankless water heater and furnaces. Also installed new air filters and humidifier pad.
New furnace, air conditioning unit and thermostat installed. The guys were here right at the time designated by call . They got busy right away , after covering all the floors, steps and also wore the “ booties” . Thankfully because it was a yucky day. We had doctor appointments and left with no qualms at all.…
Eric did a great job. Friendly, informative .
He did a super fine job!
My blocked drain was blocked in my basement. Roi cleaned. the drain. He was very professional and friendly. He also cleaned up the large area that had standing water. GREAT JOB!! I give Roi & Hoffmann a. A+++
Ryan did a great job.he was very considerate and very meticulous. He eased any fears I had about my furnace.
Excellent work by Cody. He was very helpful & answered my questions. Thank you Cody!
Am very happy with the service and workmanship that was provided.
I'm an HPP member and have completed 3 projects, so far. Reliable, dependable and no-nonsense! Daniel. Almir and Samuel...all outstanding and professional techs. I am so grateful! Worth every penny with my peace of mind!!
Removed and replaced waste disposal. All professionally done with courtesy. Excellent job Dakota.
Tyler was very professional and provided excellent customer service.
I canned say enough about the courtesy and professionalism the Hoffmann Brothers service techs provide. I would give them 10 stars if I could.
Jim was fantastic! Very professional and easy to work with.
Brad showed up and explained to me everything that he was going to do. Also he cleaned up everything after the work was done. I would recommend Hoffman brothers for all you needs i must say they are a little pricey on some things. But the work is done well.
My mom got a new HVAC unit recently. The Project Manager, Mark, met with us and walked us through the process, did a thorough initial inspection, explaining the scope of work in a clear, concise manner. The install team was very professional and respectful of our property. This is the level of detail we have come to…
The technician was friendly and courteous. He is knowledgeable and explained things to me in a way I could understand. He was patient when I had questions. He completed the maintenance in a timely and efficient fashion.
September 2026: Braden was very courteous and professional when conducting our fall furnace checkup. Thanks for doing a great job for us. April 2026: Kevin Gobble performed our Spring checkup on our AC unit in a thorough and timely manner. Thanks! Feb 2026: Kyle Casey did a great job fixing 6 faucets in a couple…
Cody was very polite and courteous.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Fast service. Friendly and knowledgeable.
Matt was great- personable and professional. Everything was explained to me so I knew what to expect and how long it would take.
We were very pleased with with the repair service on our 2 year old refrigerator. The thermostat for the fridge section quit working and everything inside the fridge froze. This led to more problems then just replacing the thermostat. Jerry C., the repairman, did a great job repairing our appliance.
Kevin was very friendly, and was very thorough in servicing our heating /cooling unit, as well as cleaning the outside condenser.
Bill did wonderful! Answered all of my questions with easy and made sure I comprehended everything!
Nick always does a great job!
Prompt informative and successful service call. Thanks.
Nick was amazing. So knowledgeable and answered all our questions. Very professional and great personality.
Josh was great. Good guy, Cleaned drainage from furnace and recommended if interested a better way to drain where the water won’t stagnate.causing a smell. He was the only one who did that. Also made a recommendation on a shorter water heater , better for the gas and gave cost estimate. Even though I’m not…
Floor drain by washing machine was backing up. Jim arrived on time and trouble shot the problem. He had to move the washer & dryer to get to the floor drain. He cleaned the strainer basket and I was back in business. Thanks Jim! You were great! Had Devon out the same day to do the A/C Maintenance. He was…
Jeff was great. Very very knowledgeable and several solutions to potentially fix our problem
The tech who performed my service was very punctual, polite, professional, and overall did a fantastic job!
Joshua was prompt, friendly and thorough. He explained his findings in understandable terms and offered solutions. I was very pleased with his visit and service. Thanks Josh
Ryan was very professional and polite. He was here before and we are pleased to have him for the service.
Randy was very professional and courteous throughout his visit to my house. He did the work quickly, professionally, and thoroughly explained what he was doing through each step of the visit.
When I stepped away to get something, the technician went into area of the home he didn’t have permission to access. He was taking pictures when I returned.
Kevin was on time , knowledgeable, and made sure my HVAC system had everything it needed to continue to run well.
Project went very well. Our technician, Tyler, is extremely particular and attentive to completing his jobs professionally and to the best of his ability!! The planning and workmanship of job Definitely met my expectations! I highly recommend Hoffman Bros for any HVAC services you need.
Best service as expected.
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
Darryl was very professional! He did a great job!
Randy was considerate and very professional. He also petted our dogs!!!
Hoffman Brothers cover so many services. I have called them for more than one. Josh was polite and professional. Love their services.
Ryan service was thorough and great. Explained things. I think the price for Freon was a bit high, but where else am I going to get it.
Difficult to find leak was found. Replaced coil that same day under warranty, no cost.
Expensive, but worth the trust
Dakota was amazing. He arrived on time (early even!) He took plenty of time to explain everything about the maintenance of our HVAC in detail. He was thorough and courteous and very trustworthy. We have always been happy with Hoffman Brothers services
Excellent, very knowledgeable!
Mike was excellent, explained how system works, cleaned everything he could, some elements need spraying and he still brushed off what he could and on a slippery wet Monday outside. I appreciate his attention to details. Thank you!!! Hoffman is the best always professional and great technicians.
Not real thrilled about talking to a computer or AI for making a appointment. Especially when you’re paying for the Home Protection Plan.
Kevin was prompt, responsible efficient and clean. I was very happy with his work on my HVAC system and he was very friendly. His report was detailed and very helpful. Patrick
Very professional On time, explained the process and offered advice on other products
Matt was a nice gentleman, explained everything that he was doing.
He was great, Thank you
Eric did a great job! He quickly identified the problem and fixed it. He answered all my questions.
Mike was friendly and courteous..... he explained his service results ....absolutely pleased.
Craig was pleasant and seemed to be thorough with his maintenance. Very professional.
Great job, very thorough!
Chelsea is really professional and does a great job! I really like the maintenance contract.
Our serviceman did an excellent job, informed us our current situation & made recommendations.
Nick came to our house so quickly and couldn’t have been nicer. He told how system was operating before and then after his maintenance. Thanks Nick!
I recently had a sewer lateral video done for the city lateral program. The technician was prompt, and very helpful. All the work I have done for electrical, plumbing and HVAC has been pleasant and satisfied with until today. The video that I paid for did not come thru. I contacted the office two times and eachg…
He was very polite and efficient. Very happy with the service
They do it all!
Seems like a nice guy, but after two trips and ordering a part, our washing machine is still broken. Tried to get someone out to repair the repair, but no spots for another week. This is 100% on Hoffman and we are very disappointed with both the quality of the work and customer service.
Eric was informative and quick. My biannual maintenance was a success because of his complete attention to detail.
AC yearly check up friendly and professional checked unit , new filter and cleaned exterior unit
Very polite and timely. Good communication skills. Answered questions. Very helpful.
Nick was very efficient and quiet and got the job done quickly.
Hank was great, had two different water leaks. Took a little while, but he got the job done and I was super happy with the outcome.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
