How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
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Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for HVAC system repair
Clear ✕All 358 Google reviews tagged “HVAC system repair” · showing 280
As always, quick service from pleasant, professional technician. Thank Kyle
Bill diagnosed by furnace issue and set up a repair right away. Very thorough.
Excellent quality and excellent customer service!!! Excellent workers!!! Scott Moore did an excellent job!! Knows his job well and also does his job very well!! Thank you Scott!!
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
Chelsi is a treasure! She found a problem with my heat pump, had it fixed the next day. The unit now cools like a new unit! It’s been struggling to cool for several years and she gave it a new life.
Very professional and polite.
Garrett was a very nice young man and explained what was going on, and temporarily fixed the immediate problem. No, I have to get a fixture for him to finish the job.
Great service and very personable!
Andy was very nice and knowledgeable. Provided an estimate after reviewing concerns and was able to address all issues the same day! Truly appreciate the great service
Solid work by Raso. I appreciate his diligence to detail and taking care of the little things that could be big things in the future. Great work.
Hoffman installed a whole house surge protector - quick and easy!
My technician was extremely helpful and professional. She did a great job with diligence and excellent service.
I had a great experience with Hoffman Brothers. Bill came to my home to repair my AC unit. He was very friendly, professional, and answered all my questions. Bill explained what was causing the issue, and quickly fixed the problem.
Enrique was amazing! Professional and knew immediately what the problem was! He diagnosed the problem quickly and had it immediately fixed. He arrived earlier than the allotted time slot, which was much appreciated, since it was ninety two degrees.😬 Huge thanks again to Hoffman Brothers and Enrique, in particular!
Jason was very thorough to get one of our AC units running properly. He shared his recommendations for future repairs of to our mini-splits in our ceiling. We very pleased with the service he gave us. Thank you.
Tyler was very professional and provided excellent customer service.
My mom got a new HVAC unit recently. The Project Manager, Mark, met with us and walked us through the process, did a thorough initial inspection, explaining the scope of work in a clear, concise manner. The install team was very professional and respectful of our property. This is the level of detail we have come to…
Enrique was here very quick. Had the issue taken care of quickly as well. Price was high but it was a holiday so its kind of expected. I would definitely recommend Hoffman Bros to others. Thank to you Enrique for the excellent job.
Braden and Scott make a great team. They were able to troubleshoot what the first tech dispatched could not. They were solutions oriented throughout and didn’t abandon what turned out to be a three-pronged problem with my AC unit. I appreciated their persistence, creativity, and professionalism. And the communicated…
Fast service. Friendly and knowledgeable.
He was great. Very friendly and clearly explained the issues that were causing the problem. Would call again. We are back up and running with the AC.
Prior to arriving Bobby researched the maintenance on my air conditioner and had a general idea of the issue. He took care of the issue in approximately 30 minutes!
Dakota provided awesome service to us. He was very professional, courteous and thorough in explaining what was needed for our HVAC system. He made the repairs in a timely manner while providing wonderful customer service! This was our first time using Hoffman Brothers and we were very pleased with the service we received!
Jake was professional, knowledgeable, and helped more than he was asked. Give him a raise
Eric was very polite and professional. He did an outstanding job explaining each step of the process and provided detailed information throughout the interaction. He went above and beyond to ensure we understood our system, answered all of our questions, and clearly explained what to expect. His knowledge, patience,…
Chelsi did a great job! She was thorough but worked quick. She was super helpful with all our questions.
Had significant problem but Hoffmann Brothers went above and beyond in supporting fixing the problem. Mike Lallis was an expert, fully communicated and stayed w us until the problem was fixed. Employees like Mike are the reason this company is outstanding.
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
Kurtis was awesome. On time and very courteous. Highly recommend.
Typically have had good service but something is happening in your scheduling. Scheduled from 8-12 slot and technician showed at 12:30. We were headed out of town. No text or call
Mike was great. Showed me several things that needed attention and fixed my immediate issue.
He was very friendly n knowledgeable. Quick n efficient . Good personality.
Andrew was knowledgeable, friendly, fast , and efficient.
Difficult to find leak was found. Replaced coil that same day under warranty, no cost.
Expensive, but worth the trust
Excellent, very knowledgeable!
Josh was the service technician that came out on a very hot MO morning. Our AC stopped working overnight and he came out and got it running in no time. Josh was an amazing guy who answered all my questions and really educated me on my own system. I appreciate down to Earth people, and Josh is one of them.
Josh was on time, very pleasant, thorough and found the problem right away and repaired it at a reasonable price.
AC was out completely and these guys got my new ac unit installed quickly. They even offered me window unit! Great Job
Eric did a great job! He quickly identified the problem and fixed it. He answered all my questions.
Quick service!
He did the job but afterwards he pressed my daughter (who was there) and I while I was driving to commit to a new air conditioning system with an estimated cost of $8000-$15,000. When I hesitated to commit he suggested (twice) that we “pray to baby Jesus” that our air conditioner lasts through the summer. I am going…
Jake did a great job fixing my air. His assistant Logan was also very professional. Jake explained everything he was doing and spent the time to show me.
I scheduled an appointment to have someone replace a condensate line that was leaking. The line was about 10 feet long and ran into the attic. The guy who came to look at it was professional and said it would be about $300 to replace. Later that day I get an invoice that the job will cost $600 dollars to replace the…
Our AC went out on July 3rd (a holiday weekend and the hottest weekend of the year, of course). Hoffman Brothers had a technician that could come out right away. He assessed the issue, replaced the broken part, and made sure it was running properly before he left.
I have used other companies, but Hoffman Brothers is the best. They take their time to check everything, their staff very professional and knowledgeable
I am extremely disappointed with my experience. I called them to repair my relatively new Carrier A/C unit that they installed in August 2022 because it stopped blowing cold air. After coming out, they quoted me $400 to replace an A/C contactor, a part that costs around $20 at Home Depot. They then told me the unit…
Matt came out and was very pleasant and professional. Got my dryer up and working again in a couple hours. Great guy.
Worst case scenario: A/C stops in the middle of the "extreme heat warning" in STL. Not cool, man. Best case solution: Hoffman Bros sends out Scott Moore the very next day! He diagnosed the problem and replaced the part right away. The A/C kicked back on. Then he checked over the whole system as a normal part of…
Tech talked to be about each step he took and showed me pictures and explained what it meant. Unable to fix as it really was past fixing.
James was amazing, very quick to get my air conditioner back up and was extremely professional and respectful in my home.
Technician showed up promptly and took care of the issue in a suitable amount of time. Furnace is still up under warranty, it was no charges.
The work was done fine. I paid $577 2 years ago for the same service. I had 2 lbs of 422b freon added to my system. Yesterday I paid $1039 for the same service. I called and complained and was told that this was the price no exceptions. Because this was a rare freon I felt like they had me over a barrel and could…
Steve was terrific! Personable, professional, answered all my questions patiently and explained everything very well.
Em was wonderful! Very knowledgeable and attentive to our needs. When it came time to choose a follow up plan, she gave us all our options. We look forward to her doing our follow up cleaning on our mini split.
Kurtis was quick to diagnose the issue and replaced the part without any issues. He’s friendly and knowledgeable.
Eric and his partner showed up within a couple hours of my call. Got our air conditioner up and going.
Great job
Layne was knowledgeable, helpful, and i could tell he was doing everything he could to help resolve my issue while still being cost effective.
Nick Meyer was absolutely great! I really appreciated him helping us today. He was prompt, polite, explained everything to us. Highly recommend nick!
Nick Meyer was outstanding, he came and saved the day. I called this morning and he was here same day and fixed the massacre brought on to us by another company.
Hoffmann saved the day when my AC was on the fritz on one of the hottest days so far this year. Nick quickly assessed the situation, identified the problem, reviewed the resolution, cost and timeline with me. Nick was a true professional and answered all of my questions. I feel confident calling Hoffmann knowing…
Scott was great. Polite & attentive & generous with his expertise. Lively.
Rich did a wonderful job repairing our AC. I set up the appt the day before and he was over at 7am the next morning. He quickly solved the issue and fixed it. The whole process from the first call to paying the bill was seamless.
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
Great job. Went above and beyond to help us and show us ways to help keep things safe and running. Thank you so very much. Y'all rock!
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Eric was awesome. Friendly and efficient. I hope that you will send him next time.
Dakota did a great job getting my system reconnected. Thank you for getting out here as fast as you did!
Randy is excellent.
Extremely helpful diagnosing the issue and explaining the repairs.
I paid 95 dollar service call and he fixed it in 5 min. He then asked if i wanted him to look over the outdoor unit but it would be another hour of labor. When i asked why he couldnt look at it under this call because he spend five minutes he said that is different service than he was called for. They say family…
The background story is very long, however there have been continuous problem with the AC freezing up for nearly 10 months. Original problem started last June 2025. I started with using the company that had been doing the annual 'clean and check' maintenance for several years. They made 4 attempts between June and…
Needed our AC serviced. Hoffman's online scheduling was super easy to use and I was able to get an appointment the next day. Jon was very friendly and professional. He diagnosed and fixed the problem quickly. Will call them again when needed.
Xavier was excellent in dealing with my problem. He’s very kind and very good and communicating the situation of what’s going on.
Brad was awesome. Timely, efficient, knowledgeable, and personable.
James was courteous, friendly, professional, and efficient, in servicing my HVAC system!
👍 great service,
Jon G. was here quite soon after his text saying he was on his way, very informative and friendly, and fixed the problem efficiently. I am very happy I called Hoffmann Brothers, they’re great. 👍
Bill was so informative and patient as we asked questions about our ac problems. He made it feel like he really cared and that made the whole ac being broken so much better of an experience. After it was decided we needed a new AC and furnace, Nick came out to measure and review our options. Nick was very much a…
Matt was great. Very knowledgeable and did a great job explaining the process.
Enrique was fabulous. This was his third time doing a repair or maintenance on my HVAC. He is always courteous, professional, friendly, and gets the job done!
Dakota was kind and professional. Removed empty filter boxes and replaced thermostat. Went and completed air conditioning wellness check which hadn’t been scheduled yet. Saved having another visit. Thank you Dakota!.
Woke up to no heat. Was able to set up a same day appointment online thanks to having the maintenance contract. Chad came out and had it fixed while patiently answering all my questions. Thanks Chad!
Kurtis was great! As a woman living alone, it was such a relief to have a technician I felt so comfortable with in my home. He really went above and beyond and had my house warming back up quickly and efficiently. The entire process from scheduling to the job being done was simple and painless
Jason was very helpful and explained exactly what was happening with our unit. He also explained what issues we may be facing to help us make the right decisions.
Xavier arrived on time ready to check out battery back up sump pump. Quickly checked out and advised me that it was functioning well and instructed me on alert signals. Set up is good to go. Very professional and effective employee. Always with Hoffman!
Jason McGee did a fantastic job getting my HVAC system back up and running same-day! Great experience overall, and I’ll be calling him back next time we need anything HVAC related
Very unethical practice. Essentially Private equity. Had them come out after the storm to check on our unit which had shifted on its base. Their rep came out and tried to charge me an inspection fee significantly higher than what was quoted. Furthermore, the power to the unit was off so it would have been…
Fixed the problem quickly. Kept me informed along the way. Reasonable price.
Very professional with everything that I need.
Ryan did a great job! Explained everything that needed to be done and fixed the fan motor on the air conditioner!
Very helpful, very friendly, and extremely knowledgeable and was able to fix our issue within 45 minutes of calling. Thank you again Rich!
Layne was a complete professional, Got us back up and running, but repair part was a little excessive which was not his fault.
Appreciated quick service and same day repair. Our technician Aaron provided helpful information and great service.
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
Bill King was great—he diagnosed and fixed the problem quickly, explained things clearly, suggested additional neglected maintenance without being pushy, was friendly and courteous, and seemed genuinely to care about getting us what we needed at the lowest price possible. Great experience.
Very professional and good communication.
On time and listened to me about the problem. First thing he troubleshot was the problem. Had the furnace running in less than an hour
Griffin was super nice and did a really great job
Furnace not heating. Bill came out found the issue right away. It was the control board. Gave me the estimate and the final cost was under what was quoted. Get honest company. Bill was a blessing and really cared.
Spencer was great. He was competent and thorough performing the tune up and cleaned the sensor that needed it. We discussed the age of my heater and we discussed my options. As always, Hoffman Brothers are great to deal with, which is why I keep utilizing their service.
Craig did a great job, diagnosed/explained/fixed the problem quickly.
Great communication from company about appointment and service person. Then good work on our HVAC!
Scott is personable, considerate and seems to be a fine technician.
Technician claimed to have fixed my issue with my heater “with a tune up” and the issue was because I needed to have it serviced. My heat went out again next day and the new technician claims I have a major issue and furnace needs replaced.. charged me 400 dollars for a tune up for no reason. This company only cares…
I’ll be honest. I’m really sad that today’s appliance service always recommends expensive repairs or complete replacement. My wonderful neighbor replaced the switch (thermal) and the furnace is working fine. I’ll have the motor cleaned soon, but I am disappointed that your technician did not complete the repair.
Scott did an excellent job. He was very helpful and professional.
Bogart was very knowledgeable and communicated well.
Great job and fast
Best of the Best company ever!!! Really professional people working there ! Thankful for them
Matt & Carson did a wonderful job installing my dryer vent tubing & even fixed the loose wire for my dryer to function. They explained what they did and were very professional! Highly recommend them.
We’ve used this company for multiple things like HVAC maintenance/repairs, plumbing, air duct cleaning and electrical repairs. They have always answered the phone quickly, completed the job in a timely manner, and have always cleaned up after themselves. It also helps that the office girls are always so sweet when I…
UPDATE AUGUST 2025: My aging HVAC was scheduled for the routine maintenance on June 26, 2025 and Jeff C. completed the service. Once of the list items included in their inspection is to ensure that the drain which removes condensation from the unit is not clogged, and the report says it had been cleared. Fast…
Dakota was on time, professional and friendly. And, as always, I appreciate that Hoffman is pet friendly.
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
We called Hoffmann Brothers after our home was hit by lightening this past weekend. We are members of their Home Protection Plan and they took our call on a Sunday and had a electrician dispatched to our house by Monday morning. The tech was prompt, professional, and had everything up and running in about 2 hours.…
He was very helpful
Clayton did a great job finding and fixing the problem.
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Hoffman Brothers were great! I could not find any one to service my generator and then I came across Hoffman Brothers. They were professional and accommodating from the very first phone call. The job was done faster than I expected and they showed up on time and finished the job quickly and efficiently. I could…
Just finished with Hoffmann again. This time post construction duct work cleaning. Super professional and state of the art auction truck. installed a complete new Geothermal system for my home. This was a complex multi-unit / multi zone system. Super professional installation team and excellent quality and due…
10/10 great experience with HB plumbers and electricians. HVAC guy wasn’t any help.
Scott was friendly, considerate, and well-groomed on his arrival. His assessment of the problem was very thorough in inspecting the issue. It was extremely hot out, and he never complained but was thankful when I offered him some water. After completing the work, he took extra time to clean up his work area on our…
Actually fire company not money hungry and here to help. Did plumbing and HVAC for me.
Service fast and friendly
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
Professional and friendly
Hoffmann Brothers are the best. I used them at work and home. Please use them and I promise you to will be satisfied.
Very pleasant and informative, quick and efficient.
Ben arrived on time, was extremely friendly and professional. Answered all of my questions. Got the work done quickly and efficiently. Highly recommend Hoffman Brothers.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
In the middle of this heat wave, one of our air conditioning units stopped operating. We immediately called Hoffman Bros. And they scheduled a service call for the first call the next morning! Jon arrived at 7am and immediately went to work diagnosing and resolving the problem. Although, we have issues with the…
Very professional, quick and friendly!
All the above
My ac broke and so I called Hoffmann Brothers they came the same day. Service was excellent. Thank you Craig.
Hoffman Bros (Nick was our wonderful tech) immediately helped us resolve an unexpected issue. We are grateful to be a part of their membership program which provided a significant savings on an expensive part needed for repair. Nick was courteous, hard working and a pleasure to work with!
Kyle was on time, professionally explained process, time and cost, and warranty; work completed in a timely manner, area cleaned up, etc. Always a good experience when we have Hoffmann Bros do our routine maintenance, repairs and installations
Randy from Hoffman Brothers was very helpful during this heat wave. Feeling cooler already and made sure to take care of our system maintenance while he repaired our unit. So thankful for this company and their kind employees.
Nathan did an excellent job in showing where the furnace filter was and adding more coolant to the AC. He definitely is a great asset to your organization.
Lifesaver
Mike was amazing! Great customer service.
Very professional and knowledgeable! Thank you for fixing my air conditioner. No more rattling noises!!! I appreciate you also going the extra step to maintenance the system.
Shamim was great! We’ve used Hoffman for the 14 years we've lived in our home. Always great service we can trust.
Very respectable Efficient And clean up nicely I will have them back again
Scott did a great job!! So responsive and professional!
Mike Ludwig came out on July 11 because our AC had stopped working. He's professional, friendly, efficient, knowledgeable and detail-oriented. He was able to get to the root of our AC problem, which was a blown-out circuit board and was able to see that Ameren needed to get involved because of a damaged…
Ben was fantastic! He was honest and straight with us on the repair in what needed to be done. No trying to upsell us. Highly recommend!
Andy was very nice and easy to speak with regarding the ac units and future needs of the furnaces. Great job.
Honest
Alex was prompt,professional and knowledgeable . My system is older and he devoted an appointment for me with a system evaluator 2 days later.
Shane was absolutely amazing! He diagnosed the issue and took his time to ensure that he fixed everything to our satisfaction. He was thorough, knowledgeable, and explained the problems so we understood. I definitely recommend Hoffman Brothers and Shane!
You will not find a better experience in your HVAC repair than with Mike E. at Hoffman Air! He will get there on time, properly assess your needs and get the job done right the first time. If you want a Tech who will treat you like family AND get your problem fixed call Hoffman and ask for Mike!
Wonderful service!!
On time, Professional, Clear explanation of problems ,solutions etc. possible future issues. Left my home as it was before he arrived. Turns out you can still get high quality service somewhere these days. Mike found the glitch My AC was working when I left for work my home was cool and it was still working when I got home.
Very professional and polite. Explained everything very well
Shamin was very professional, knowledgeable and personable!! We are so thankful for Hoffman Brothers and their amazing employees.
Quick and professional. It wasn't cheap but you get what you pay for. Quality! Will be my go to for any HVAC. Thank you.
He was friendly and hard working. Work was done on time and clean up very well.
Excellent service and sales. Thanks.
Coty was friendly and fixed my problem in a timely manner.
Scott Baker showed up on time, performed repairs and complicated maintenance on 2 very old systems in Webster and did so professionally and with a great attitude! Will definitely be using them from now on.
Randy was great. On time, professional and fast.
Competent and very knowledgeable!
Great job. Very quick and such a nice guy. I'm happy.
We were having trouble with our air conditioner and it was able to do its job for a couple of days, but we were coming on days that are expected to be above 100°. I called this morning and they were able to come today. Not only did they able to fit me in today, but they had it repaired in 15 minutes. They never fail…
Shamim was great, very friendly and professional!
Very professional and friendly! Did a great job installing new AC and even built a box fort from the package for my kids in the front yard! Lol
Great job as usual
Very friendly and knowledgeable. Successfully completed the repair and we again have A/C on the hottest day of the year…so far. So happy with the service, signed up for maintenance program.
This experience was stressful. We had to have two technicians come out to fix the problem. They are extremely expensive and wanted to charge us double for the same issue that wasn’t fixed the first time. I do not recommend and will be shopping for a different company that has a better attitude. Also, just a heads…
Mike in service and Dustin in sales were both very helpful in dealing with my broken air conditioner. I appreciated their time in trying to figure out what would be the best in my situation. Highly recommend Hoffman Bros!
Great service
Mike was fantastic and got us fixed right away!
We love the preventative maintenance that comes at no-charge with our membership. Bobby came out a week ago, checked the HVAC unit, and cleaned the outside coils. A penny of prevention is worth a pound of cure! Update: we had an issue with a wire that that burned the connector. Bobby was back out at the house…
He came on time with a professional appearance located my issue in a matter of minutes and gave me a fair and honest price fixed it really quick as well would recommend this business
Showed up for maintenance on time and prepared, with all the replacement parts ready to go. Tech explained everything he did.
Jeff was very professional, diligent, punctual and communicative. He answered all of my questions directly. I'd be pleased to have him provide service again.
AC went out. I was out of town and had college kids staying at house with no AC. Mike, from Hoffman Bros., came out quick, made a diagnosis, and repaired unit within 6 hours of my call. He gave me options over the phone and described each option, the cost, and timeline for each. I will definitely use Hoffman Bros. (and Mike) again if the need arises.
I was pleased with my Technician Scott in how he handled my service call, he was knowledgeable, friendly, fast, And efficient. Thank you Hoffmann Brothers for sending solid representation. I now have a new competent HVAC team.🏆
Courteous and knowledgeable! Will definitely use again!
They installed a new AC in my home. They did an amazing job and very polite and nice.
Rick was so awesome!!!!! Provided great service and didn’t hesitate to explain everything he was doing and why, he also provided me with instruction on how best to maintain my ac system. I really appreciate it when service providers do that.
Matt really knows his stuff!
On time. Excellent service. Discussed options and maintenance. Would recommend using Nick for future calls.
Jeff Crapo did an outstanding job with servicing our furnace and air-conditioner Outstanding installation and superior customer service. Thank you very much, Jeff!
Got it working in no time. He explained the problem and made a recommendation moving forward.
Loved Mike!! He was professional and kept me informed of his progress with fixing the A/C issue I had. After exhausting all possible reasons on the unit outside, he found the problem near the furnace and replaced a knob that caused the problem. He never gave up and I applaud him for his tenacity. Thanks so much!!!
AC was not cooling the house. Randy determined the problem was due to the installer so it was repaired without charge.
Jim was personable and did a great job cleaning and scoping my outdoor drains in window wells and gutters. I would have him back again!
We now call Hoffmann first for our electrical , HVAC, and plumbing needs. Nick was the most recent to stop by, and did a wonderful, professional job. Can't say enough good about their service and technicians.
Mike is fantastic! Can't recommend highly enough.
Great overall service, really enjoyed the time spent and was really happy to learn a thing or two from my service man. Love the work you guys do at Hoffmann Brothers
Technician was on time, professional, courteous, and extremely knowledgeable, which has always been our experience with Hoffmann Brothers technicians. We’ve used Hoffmann Brothers since moving to the area 5 years ago and utilize their preventative maintenance plan to service and assess our systems prior to the…
Andy was great! Highly recommend him and Hoffmann Brothers!
Cody is a professional & kept us informed of what repairs were needed & the costs before proceeding. He has been our technician 3 times & he’s amazing. No hard sells :) Hoffman Brothers is great about getting next service calls schedule! They will continue to get our business as they treat their customers great. Thanks!
Nick was very professional and easy to communicate with. He was patient and stayed until the problem was fixed.
Carter was very helpful on explaining the system to me. He also kept in mind that I was a renter and tried to give the best options based on not owning the home. He was very respectful of me doing things around my house while he was there also.
Always great customer service! They are friendly, professional and reliable! Great company.
Randy was very professional, knowledgeable and friendly.
Very good service. Explained the repair needed very well.
Humidifier repair through furnace was done professionally and timely. I have gotten nothing but GREAT service from Hoffman Brothers and their technicians. It's a good thing to have a place to go to for one stop shopping. Keep up the good work 👍🏾
Jeff was very professional, on time, thorough in his review and explanations and provided insights for further things to check for and how to address short term while engaging long term as well. Appreciate his service today.
Today was HVAC maintenance but I had a plumber come last week also to fix the drain from my 3rd floor under the pan of the washing machine. They also put in a higher SEER number heat pump that has substantially lowered my electric. All these guys are knowledgable, professionally friendly and take the time to explain things as many times as needed.
Technician was friendly, explained everything very well. Felt he went above his standard with service, answering questions, and help with programming thermostat etc.
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
Matt was very knowledgeable about our boiler. He was able to diagnose what was wrong and replace broken items. Then he serviced the boiler.
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
Nick did an excellent job, reported back to me on what he found as well as made professional recommendations. When he saw me with a mask on, he immediately put his on. Totally appreciated it!! Hoffman Brothers is an excellent company and trains their people extremely well.
Hoffman Brothers have been a company I can depend on they come out and they do the job. The servicemen or professional and I recommend Hoffman Brothers
Good company, I recommend them.
My service for furnace issue was prompt and very professional. The technician was very knowledgeable and just great, delivered excellent service at a reasonable rate.
Sorry about dark photos. Polite, thorough, efficient,
Kyle is an outstanding representative of Hoffmann Brothers. His prompt, courteous and extremely professional service will keep us as customers. We will recommend Hoffmann Brothers and him personally to everyone who is needing HVAC service. Hoffmann Brothers needs about a dozen more technicians like Kyle to represent them.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
I was about 20 minutes from home when I was called to say that they were on their way. They waited for me to get home and left enough room for me to park in driveway. I appreciate that.
Excellent experience with Hoffmann Brothers. My furnace was not working. On a day with a high of 20 degrees.The person that took my call was friendly and professional. The service technician was knowledgeable and was able to find and fix the issue. I was able to get same day service, thankfully. The company sent…
I called to have my furnace checked at the house I just purchased due to noise. They were able to come out same day and identify the problem. I ended up purchasing a new furnace due to the age of the existing unit. The new furnace was installed two days later in about 5 hours. Professional and friendly employees at every visit.
SHamin Presley was top notch. Fixed everything and made very helpful suggestions.
Chelsi Dunn was our technician. She was courteous, knowledgeable, and professional with her service. Did a great job!
Amazing company. Now my go to. Their techs are pros.
You can count on Hoffmann Brothers to be prompt and provide honest, high quality service.
What an awesome guy! We love him! I will not call anyone else for any of the above! Shamin and Hoffman are the best!
Showed up on time very friendly very good at what he did was quick and efficient did a great job and cleaned up after himself I would definitely recommend Hoffman to anyone thank you
Very good customer service
Shane Weiter fixed our problem with our furnace in a quick and efficient manner. He explained what the problem was in an plain and easy to understand way. He was friendly and courteous as all the people at Hoffman Brothers are.
They were able to come out the day after I called at and the exact time they said they could. My service technician was Mike, and he was great! He let me see what he was doing and explained as he worked. He was in and out and once he left my furnace was working as well as it's ever worked. I'll definitely be using…
They did a wonderful job .
Mike is always polite and professional! Does a great job reviewing the checklist and services performed!
On time, clean and professional. Couldn't have been better.
Very professional. Good listening skills. Knowledgeable!
Best service experience I’ve ever had. Ken is the best HVAC technician I’ve met. Hoffmann has my business for life.
Craig did an outstanding job! The Hoffman personnel are always professional, friendly and thorough!
Furnace was checked and repaired quickly and efficiently. Thanks!
Our original forced air system was installed by a fly-by-night company, and so it has a lot of design issues. Josh was able to find everything we were concerned about and we discussed solutions. I felt like not only does he know his stuff, but he was honest and nonjudgemental. 10/10 will absolutely be calling…
HVAC units replaced. Excellent services.
Josh was a great technician!!! Very knowledgeable and was able to answer all questions!!! Great Service!!!
Fast same day response. Repaired ac quickly and explained concerns regarding age of system.
Very efficient and friendly service. This is my second time using Hoffman. I will only use Craig with Hoffman. They replaced my hot water heater and now repaired my A/C unit.
Shamin was awesome. He talked me through all the testing he did and talked through any concerns I had
Hoffman is legit, I was a victim of the July 22' Flood and getting ahold of repair companies was a pain and on top of that FEMA (because it was a flood) wants the bill to be done a certain way which when we did get estimates we would ask all the repairers who we got estimates from to get make the necessary changes…
I could not be more happy with this company. The technician, Dan, was prompt and professional and did a great job. He patiently answered my many questions. Service was great and the price was very reasonable. I am very confident that when I need help in the future, this company can be trusted. I will definitely stick with this company!
The technician was great. Friendly, knowledgeable and had our problem figured out in less than five minutes. Including system checks, he was done in under an hour. Definitely a good experience.
Hoffmann Brothers was great! They're 2-for-2 in providing great service visits to us. I have officially coined them the Chick-fil-A of home repair service companies because they're service from setting the appointment, to calling before the technician comes, to sending a text with estimated arrival time, and the…
I am very happy with the service I received. They were responsive, timely, professional, and knowledgeable. Randy was very professional and provided details on diagnostic steps, results, and next steps. Thank you!
If you want good honest service for a fair price I would recommend Hoffman Brothers. I am out of state and needed help repairing my home occupied by tenants. They communicate well, and helped me when the AC went out in the middle of the hot summer. My units are old and I will be using Hoffman Brothers for…
Jeff was very polite and professional. He identified the issue and had our system up and running quickly. This was an emergency call and everyone involved did a great job at completing the request.
Entire staff was professional and courteous. Office staff very helpful and the technician couldn't have been better.
Been using this company for years. Always great work and service! Wouldn’t use anyone else.
Josh was friendly, very knowledgeable, on time, efficient. 2 thumps up, 5 stars…
We needed to replace our AC coil and Kyle did a great job keeping us cool and Hoffmann moved up the time for our replacement. Very happy with Hoffmann‘a services. Gary Mudd
Hoffmann does a great job in keeping my HVAC unit running well!
I've used Hoffman for years for various services: HVAC maintenance and repair, sewer line replacement, tankless water heater. Their service and standards are above and beyond, not only in fixing any problems but also in cleaning up after themselves. I would highly recommend them for any project.
Jim was awesome!! He took his time to isolate the problem and got us up and running.
Knowledge, service, quality of work was excellent. Appointment for routine repair was scheduled for next day during a St Louis heat wave. Then the office called back later the same day and said they were ahead of schedule and could come that same afternoon. Mike Edsel was excellent and very professional.
Ryan was excellent today servicing my air conditioning unit today. Very professional and he explained everything in a professional manner.
Was a quick and informative check on our AC unit. Explained in detail the problem and what was done to complete the job.
Tom T was out today and spent five hours making sure my AC was running perfectly for the summer heat. Thanks guys! Look nowhere else for your heating and cooling needs!
Mike Telega was prompt, courteous, organized had all the parts on hand repaired the unit and cleaned up after himself. Did a great job. Would recommend Hoffman Brothers for the Job. Thank you!!
We've used Hoffman for the past few years. 18 months ago, they replaced our 20+ year old HVAC system with a 2-stage furnace and A/C. The installation was done in a day and the crew was very professional. They even took time to answer my curious 9 year old's questions. A couple days ago, the A/C stopped working in…
Domanic M. was one of the most personable, pleasant and knowledgeable technicians I've ever had the pleasure of dealing with. After diagnosing my A/C, he thoroughly explained a number of options and associated costs. He came to my level but had no problem getting technical when I asked for more clarification. I hope…
My technician, Ricardo, was excellent to work with and he quickly figured out the issue and relayed that to me. Definitely worth the service fee to figure out exactly what was wrong. However, when it came to the repair cost, Hoffman Bros tried to WAY overprice me. The repair ultimately required replacing the…
Very efficient and solved the problem quickly
When our A/C broke late on a 100-deg day Hoffmann Bros were able to come out the next day and effect a prompt and professional repair—Shane did a great job. We’ve never had a bad Hoffmann Bros experience—they set the standard!
I was very appreciative that Hoffman Brothers was able to work in time to come check out my AC on the hottest day of the year when other companies didn’t have any openings for a couple of days. Ken was very knowledgeable, pleasant & took the time to explain everything. I definitely recommend Hoffman Brothers!
They were very thorough, informative, let you know what is going on, kept you up to date, laid out all your options. People were pleasant and professional to work with.
My AC Blower came off the wheel due to coolant frozen on the inside of the furnace. Hoffman Brothers gave us a very affordable estimate. When there is a huge latency on AC Spare parts, Mike Edsel from Hoffman bros did an amazing job of being precise and fixing the blower in hardly 2 days within no time. The expected…
Hoffmann Brothers has always been awesome! We have been using them for years. Their service membership is phenomenal, the technicians are always so respectful, polite, and professional. We have had A/C units, furnaces, water heaters, and even hose bibs replaced with them and literally every experience has always…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
