How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
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Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for heating system installation
Clear ✕All 348 Google reviews tagged “Heating system installation” · showing 260
Very professional, explains everything so you can understand
John did a great job installing our new water heater. He was very professional and quick. The heater works great.
Electric power and plumbing awesomeness.
Colby went over everything when he arrived and after the completion of the job went over everything he did including answer all my questions. The quality of work was great! Jan A.
Brad showed up and explained to me everything that he was going to do. Also he cleaned up everything after the work was done. I would recommend Hoffman brothers for all you needs i must say they are a little pricey on some things. But the work is done well.
Today I had Zack and another technician install a new Bryant Furnace and Air Conditioner. The job was done professionally and with all requests completed as needed. These are the quality people I have come to expect from Hoffman Brothers. Great people, great company, great service. Thank you Zack.
Chance was a joy to work with. He was prompt, very informative, professional, thorough, helpful and patient. My husband and I were both very pleased with Chance. He is definitely an asset to Hoffman.
Zach and Drew were very professional and efficient. They were able to install the new system less than 24 hours after we committed and we are grateful for the cool air.
Hoffmann Brothers has been great to work with from beginning to end with replacing our heating and air unit. Enrique, Geoff, Jonathan, and Ben walked us through everything and made sure we had every we needed. This is the second time we have used Hoffmann Brothers and we would highly recommend them to anyone.
Matt came out and attempted to service our AC. He found a burnt out compressor on a 20+ year old ac unit. He advised us of cost if they would repair, which is around or more than what a new unit would cost and they would not repair a system that old. Along with the age of the furnace (20+) and rising repairs on the…
Adrian and Cassie did an excellent installation and explanation for our new HVAC system. Chance explained the product and pricing and we're excited to be doing business with Hoffman Brothers.
Had significant problem but Hoffmann Brothers went above and beyond in supporting fixing the problem. Mike Lallis was an expert, fully communicated and stayed w us until the problem was fixed. Employees like Mike are the reason this company is outstanding.
Jonathan from Hoffman did an excellent job installing our new HVAC unit in the upstairs of our 80 year old quirky house. Great to work with all around!
Fast, professional service. Extremely pleased with them! Alex and his team were so thorough and I really felt they cared about every aspect of their job from installation to explaining how the system works and what to expect with our new system. We are so pleased and definitely happy we contacted Hoffman Brothers!
Mike stopped by to give me a quote on a new washer/dryer. He was very professional and took lots of measurements since they go into a closet. He went above and beyond…..I had a good order from Door Dash while he was here and they delivered my items to the wrong house. Mike carried a case of water for me to my home. Thanks Mike! Thanks Hoffmann Bros.!
Ryan was great! Very professional
Rich showed up right on time and listened to me and placed pipes exactly where I wanted them. Joe came the next week and now we have a complete HVAC system we just love!
Geoff was super knowledgeable and pleasant to work with. He didn’t do any work but did provide me with expert information and advice.
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
Brian was very knowledgeable and was able to answer all my questions about replacing the furnace. I was impressed that he investigated the vent airflow issues and has identified solutions to this issue. He gained my trust for Hoffmann Bros. to install a new furnace.
Tommy and Elliott were awesome. These were 2 fine young men who did an excellent job
Very thorough and clearly communicated estimate.
Ray was great. Explained everything thoroughly so I could make an informed decision. Also, the service was scheduled much sooner than I expected. It was an overall great experience!
We had a great experience with Hoffman Brothers. Every employee we dealt with was professional, friendly, and responsive. They went over everything they did and did a great job explaining future maintenance needs.
Cassie did a great job explaining everything as she worked. Nice to be toasty warm again.
Completely replaced HVAC
Ben was great! Friendly and informative.
Bill was so informative and patient as we asked questions about our ac problems. He made it feel like he really cared and that made the whole ac being broken so much better of an experience. After it was decided we needed a new AC and furnace, Nick came out to measure and review our options. Nick was very much a…
I received an entirely new HVAC system and moved the location of the outdoor unit. Informative. Accurate installation. Didn’t leave a mess. Courteous.
We decided to use Hoffman because of the affiliation with Stray rescue. We foster for SR and it means a lot that a good company such as Hoffman Bros. gives back to the community. Thank you for excellent service and true commitment to quality
Ray was very professional and thorough going through making sure that all return air vents and amount events was the correct for the size of the home. He noticed that there wasn’t enough airflow in our furnace room, making everything just a smooth and easy process. Highly recommend
Justin came in and installed a new water heater, as mine was 30+ years old. He replaced some pipe work on the water and gas side that needed to be redone anyways and it looks fantastic. I appreciate the hard work and pride to make it look professional.
Kevin McGrath and our project manager, Chance with Hoffman Brothers were great! Our new heating and AC systems look and work great!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
We had an HVAC system come end of life, Hoffman Brothers came and provided an excellent overview of their product and process for replacement. Once we signed they were ready to install in just a couple of days and committed extensive resources to ensuring the product was properly installed in 2021. That's when the…
Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people
Service was excellent! He explained everything and kept us informed at every step. Highly recommend!
went above and beyond
Clayton did a great job finding and fixing the problem.
Great on time experience, explanation of procedure and what not. BUT metal shards they warned me about walking across werent vacuumed up after the fact.
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
Just finished with Hoffmann again. This time post construction duct work cleaning. Super professional and state of the art auction truck. installed a complete new Geothermal system for my home. This was a complex multi-unit / multi zone system. Super professional installation team and excellent quality and due…
It's great job and fantastic job and I appreciate your service.
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
On time very professional affordable Glenn was great
This company is really good at their job. The only problem I have with them is put a whole bank account. But they do a pretty good damn job.
Great service, great products, the installers went above and beyond what was expected!!!
I have never had a bad experience with Hoffmann Brothers.
Mike Ludwig came out on July 11 because our AC had stopped working. He's professional, friendly, efficient, knowledgeable and detail-oriented. He was able to get to the root of our AC problem, which was a blown-out circuit board and was able to see that Ameren needed to get involved because of a damaged…
Shamin was very thorough and very professional. Found that my thermostat needed adjustment so he did that and explained everything he was doing.
Affordable financing, spectacular and fast customer service, very thorough explanation of options so we could pick the plan that worked best for us.
Hoffman has an empire but in a good way. Seems to treat employees well and has created a in-depth system for notification, management and updating on jobs. They stored all my info on my system and every technician has come with that info readily available. All the call center staff have been great and easy to work with for scheduling.
Every time I have used Hoffman Brothers I have been very satisfied.
Super impressed with the speed and professionalism. Matt B had my problem fixed and educated me on how to avoid the problem in the future.
I usually don't write reviews, but I just had an dual zone American Standard HVAC system installed by Hoffmann Brothers. This was the best home installation I have every had. The price for the install for my new dual zone HVAC system was amazing and no could come close to their price estimate. The installers were…
These guys were the best. We were on vacation and our son-in-law called us to tell us that it was getting kinda chilly in our house. I couldn’t get hold of a friend of ours so after waiting for a call back from the friend I called Hoffmann Bros. They came over in a few hours and evaluated the furnace. The unit was…
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
I am very impressed with Hoffman, they are fast, friendly and you know the job is done correctly. I had to get my very ancient HVAC replaced and they kept me informed every step of the way.
Very professional. I had to step away for work but he explained what will happen during the installation. Everything was done when I came back. Very helpful in answering my questions and walked me through all the changes that were done.
Chris and Cassie came out and replaced our outside ac unit and the heat and ac unit inside the house. They were both very professional and very polite about answering questions. We are going to continue dealing with Hoffman Brothers for a long time.
They did a great job. They were very knowledgeable and spent the time to make sure we understood all of the work. As an added bonus they were prompt, clean, and personable
Chris did an outstanding job...professional and thorough. Completed replacement of all elements of our a/c and heating systems. Spent time to educate us on operational aspects of the system and thermostat. Very courteous, friendly but businesslike.
I had a new AC, water heater, humidifier and furnace installed August of 2022. Had my first maintenance check up on the new system April 2023. Service has always been professional, timely and clean up if needed was done.
Very professional job, explained all the equipment.
Great service, excellent team all around; the sales guy was well informed and no pressure, the install guys were polite and efficient, and the back office / support team was helpful and responsive.
Kody was amazing, he was friendly and helpful. He definitely knows what he is doing and is an expert in his field. Definitely using Hoffman in the future and are excited to have the membership!
Steven Dudley was a pleasure to have as our installer. He and his assistant Ryan made the installation of our second floor & attic HVAC system as unobtrusive as possible. We have a busy house and Steven’s ability to dodge our two kids and two dogs throughout the install was impressive. He always maintained a…
John was courteous, professional and helpful in diagnosing a major problem and proposing a fix. An excellent representative of Hoffman Brothers.
Every point along the journey to get our HVAC system back was a great experience with this company. All of the technicians were incredibly knowledgeable in every facet of their skill. I could tell I was getting real answers to questions I had, not phony marketing lines that try and upsell features. Brian was…
John did an excellent job. He took time to explain things and make sure things were fixed and knew what to do to make things work.
Technician called ahead, arrived at scheduled appointment time. Explained exactly what they will be doing. Answered all of our questions and went over how new system works. All crew members were very polite and professional. Very happy with Hoffman Brothers and will highly recommend them..
Zach did a great job. That's why we call Hoffmann Brothers first. Thanks Zach.
Danny Burke and his team are professional, considerate, and personable --- wonderful experience! After recent home renovations we are happy to have clean air to breathe thanks to the thorough duct cleaning Hoffman provided. Thank you
Coty was very considerate (wearing shoe covers), and pleasant to have in our home. We love having Hoffmann looking out for us.
Chris V. did a phenomenal job. He arrived promptly at the stated time, and installed the new HVAC system with no disruption to our day. He even helped me move a new stationary bike down to the basement at the end of the day! I can't thank Chris enough for the great work he did.
Elliott, James, and Colby were very professional and did fantastic work. Would work with this company again.
Mike is excellent. We had an issue that went on for months and he finally figured out what the problem was/is. He was dogged in trying to determine the problem while also being professional, courteous and response. Kudos to Mike!! A+ Mark Harrington
Good company and did a great job. Thank you guys.
Zach was outstanding!! I can’t compliment him enough. Very professional and knowledgeable. I felt very confident with the crew. All top knotch performers. I’m just sorry I didn’t contact Hoffman Brothers years ago. You guys are the BEST!!!!
Effective 3/7, Cory and 3 other A+ Installers and our salesman Daniel showed up on time this am with the new Furnace/AC unit and explained everything, walked through the removal of the old init and how the new unit would be installed and checked with me each step of the way. I have never worked with any company as…
Joey Evansvo did an excellent job installing a new AC condenser and coils and hooking it up with our current furnace. They were very professional and efficient. It rained the entire time they were here but they had a great attitude and never complained about anything. After our experience with them, we will use Hoffmann again and set up the maintenance.
Top notch service!! A little on the high side but we'll worth the money for what the do. I would consider them for everything concerning a home or business.
Very professional. The new hybrid HVAC system is exactly what I wanted. Thanks for the good work.
Always on time & excellent customer service. Answered all questions in a very professional & responsive manner.
Recent full HVAC install and today first A/C tune up before the season. Arrived on time according to my schedule which I appreciate immensely. Quick, timely service.
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
Hoffmann Brothers were able to quickly replace my A/C and my heating systems after they had failed.They came the next day after I called taking measurements and providing estimates and began work just 2 days later. Kody Jackson was the team lead that took me through everything that was going to happen (it was a 3…
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
water pressure was addressed accordingly.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
We will never use any other company for our plumbing or HVAC repair!
Kody and James were very professional and did a excellent job installing 3 furnaces and 2 outdoor air conditioners. I was very impressed with Ray our Project manager's knowledge and professional attitude. They exceeded my expectations and could not have done a better job.
Great Service and quality employees and products
Chad put together a solid design and proposal. Then, Seth and his apprentice came in and worked very HARD. 10 hours! Very knowledgeable. Very polite. They finished the job and left my house in order. And my new system works wonderfully. I am very pleased.
This company never disappoints. Call them first, you will not be dissappointed.
Every part of the process with Hoffman Bros has been easy, professional and upfront. We are very happy.
Hoffman made the whole experience pleasant and painless. Scott came out to diagnose the issue and was very honest and explained all our options and unfortunately that did mean we have to replace our furnace. Project Manager, Brett came out same day and went over everything in great detail to allow us to make an…
Elliot and his team did an amazing job installing our new furnace. We had to add some new custom duct work as well. He customized it on the spot. Elliot especially takes pride in his work and I’ve never seen such a clean job done on any of our home installs over the years/ homes we’ve owned. I was also fully…
Friendly and professional
Tyler was awesome. He was on-time, smiling all morning and seemed genuinely happy even early in the morning. He replaced our condenser pump and went out of his way to explain the process and tips on how to keep it running well. We have used Hoffmannn Bros several times and got us out of a jam when our heater went…
Shane did an excellent job for us! The situation was clearly explained and the problem was solved with NO mess! Glad we found this company!
Jon was patient, courteous, and answered numerous questions regarding operation of the new system.
Wonderful!
They were on time. Professional. Explained everything so that I understood exactly what was going to be done and what had been done.
Seth and his team swooped in and saved the day! They did a full Furnace and AC installation just before the winter storm that hit recently. Seeing the new system in place just blew my mind. Thank you Seth and the Hoffman Bros Team!
Mike helped me with everything I needed and answer all questions that I had.
Nice to have regular maintenance appts included in our package
kody's team was very professional and efficient. They arrived on time and carried out the work as planned, gave us all the necessary explanations on top of being very friendly.
From the techs to the salesman they were amazing .Hardworking and explained everything to me.
My furnace went out on Friday October 15th. From my initial call on Friday morning to Hoffmann Brothers to the completion of the installation of my new furnace, A/C, hot water heater, thermostat, humidifier and air scrubber I had that "warm fuzzy feeling" that the work would be expertly done. The person who took my…
Hoffman provided complete replacement of HVAC system within a week of diagnosis. Replacement cost was reasonable and installation was done quickly and professionally.
Do quality work! Very professional and respects customer.
Very professional from start to finish. Excellent communication quality workmanship. Fair price
Hoffman Brothers recently replaced the faucet mechanisms on my bathroom sink. Once again I am 100% pleased with their service. I recently called their service department with a question about my new April Air humidifier and they patiently talked me through my questions. Last summer they replaced my AC/furnace.…
Excellent service
The Personel are always so kind, knowledgeable, and professional. The Best!
I like this company they are professional and they know what they doing
Friendly and fast response time
My boiler had to be replaced due to flooding in my basement. I learned boiler installs are more of a “specialty” in the St Louis area. Hoffman Brothers rule this market with Robert and the rest of the crew. They arrived in fully stocked trucks. There was no delay in the work, no running back and forth to the shop…
Professional, fast and clean.
This was a preliminary analysis of a drain problem. I may use Hoffmann for a portion of the work. I have not yet determined how I will proceed. The Hoffmann man was able and easy to talk to.
If you have to replace your HVAC system, The serviced from Hoffmann makes it so much better! Thankyou Seth, Nick and Matt
Hoffman is legit, I was a victim of the July 22' Flood and getting ahold of repair companies was a pain and on top of that FEMA (because it was a flood) wants the bill to be done a certain way which when we did get estimates we would ask all the repairers who we got estimates from to get make the necessary changes…
I was told the crew was going to be there at 7am to start and they were there on the nose ready to go. Provided all the services per the quote neatly and professionally and took care to keep the install clean and orderly. They cleaned up all materials and swept up after they were finished and left a very clean job…
All around excellent customer service through each step of the process to evaluate and replace my HVAC after recent flooding- from the staff taking the initial call, to project management, to installation. Thanks for making it easy!
Water temperature issues
Unbelievably great service for a fantastic price. The plumber John who did the work was incredible, many challenges presented themselves as the repair progressed but he had solutions for everything that made me feel confident as a first time home buyer that the health of my house was in good hands.
Did a fantastic job installing a new A/C and furnace. On time and worked all day in the rain. Very professional. Would use again.
The installation crew of Joe, Ryan and Kevin were outstanding! They were courteous, professional and expedient. If the equipment they installed works as well as they did, I will be a very satisfied customer.
Tom T and Bryan J were out today and I can't say enough good things. Job well done!
Amazing work and customer service. We were so thankful for how quick they were able to come install a new AC when ours died in a heat wave. Highly recommend!
I could not be happier with the service that Hoffmann Brothers provided. Everyone that I came in contact with was professional and very knowledgeable. I will continue to use them in the future.
The service was excellent, we are very happy with the system and how everything was handled.
They have stood behind their installation and been responsive.
They are good, reliable. Would recommend. Only issue I have is- once you make an appointment with them and talk to them on the phone and the conversation is complete. After 10-15 min or few hours later,when you can’t pick your phone at work they will definitely give you a call to discuss rescheduling or something…
John was absolutely the best! He came out to replace our A/C and furnace, and was friendly, professional, respectful of our property, and knowledgeable. He let us know what was going on throughout the installation process, and did a super job on the walk through after the installation, answering all of our…
Kyle did a wonderful job explaining what all my service would consist of and why. He was very professional and extremely knowledgeable as I was sure he would be being part of the Hoffman team. Thank you Kyle
Robert & Steve dismantled my HVAC & air conditioner and then installed new systems for both along with a thermostat. They were efficient with the installation work. When finished the work area was clean. You would have never knew they were there.
Had them install a geothermal system. Very professional and knowledgeable.
Steven the installer, did a wonderful job. Such a nice, happy guy who loves his job! Was very clean, I had no mess to clean up and you can tell that he is very talented at his job and proud of his craftsmanship!!!! Steven took all the time needed to educate me about the new systems the thermostat and all the work…
I've used Hoffman for a few years now. Had an old system worked on at the start. Now, I've fully replaced my heater, AC, and my water heater with them about 2.5 years back. They've helped with my plumbing, my fridge, and I wouldn't hesitate to call them for electric considering what I've seen from all of there other…
Hoffmann Brothers has always been awesome! We have been using them for years. Their service membership is phenomenal, the technicians are always so respectful, polite, and professional. We have had A/C units, furnaces, water heaters, and even hose bibs replaced with them and literally every experience has always…
I already liked Hoffmann Brothers from their visit to service our air conditioners early this year, so we signed up for their maintenance plan. We were scheduled to have our furnaces checked out in December. When I called for the checkup, the representative asked if we were having any problems, and if it was ok…
The technician was very professional and gave updated information.
Ryan did an outstanding job, explaining what he was going to do, and making sure all my questions and concerns were answered. Great service. Thanks Ryan and Hoffman Bros.
Couldn't be more impressed with Glenn and Joe, and really the entire process. Very smooth process for the bid from Glenn. He was a super cool guy and a delight to do business with. Super clean install, from Joe, of everything he and his crew installed. Wanted a few adjustments of the routing of the hard lines. They…
Great crew, knowledgeable and friendly! Will absolutely contact for future needs. Highly recommend!
Efficient and great customer Service. Explained warranties in detail.
He is professional explains things well..very thorough
Fixed Furnace and answer all my question
Hoffman Brothers replaced our heating system recently. The work was done quickly at a reasonable rate. The technicians were great, very courteous and professional. Very happy with this company and would definitely recommend them.
Nice clean install. Workers were very professional and efficient.
They were very courteous and had good workmanship.
Jon and his team were here when they said they would be. They were very professional and polite. Will definitely use Hoffman Brothers again in the future.
Outstanding work ethic, very, very very, professional, also Elliot same remarks, actually the entire team from Robert Hoffman down was one of the best installation experiences I have ever had, everything works perfectly!! The team corrected many mistakes the previous company had made which improved the performance…
Outstanding service
Hoffman installed my new HVAC system. Old system was 28 years old and getting ready to fail. They took the time to run me through my options and helped me figure out the best solution for my needs. Everyone I dealt with was knowledgeable, friendly, and professional.
From the minute I contacted the company the night before until the service call was completed the staff communicated to me throughout the whole process. This was the first time dealing with the trades industry were instead of wasting time waiting on a technician to appear between the hours of 800 and 500 they…
We have had a great experience with this company since our first communication with Hoffman Brothers when we had a new HVAC system installed in October 2020. All of the technicians (Hank Hilderbrand, Dallas Hamilton, and Aaron Marvel, among others) in our home and the people in the office have been friendly and…
I have a contract with them they came to do maintenance on my furnace. Their service people are always very professional, respectful of my time . Vince did a great job with installation of the Furnace. Along with other team members Bob and Nick I think. There was a problem with a part. They had to get a new one…
We had Hoffmann (primarily the technicians Steve and Nick) install a geothermal unit in our house. Couldn't be happier with the professionalism and work they did. The whole process was managed really well by the company, and I'm excited to be on more of a environmentally friendly system now. I'd use these guys again in a heartbeat!
Always professional, friendly, on time after calling to alert owner, furnishes photo of repair person before he arrives, wears masks and booties, generally fixes problem first time.
Hoffmann Brothers has been my go to for anything in my house that needs repair that I can't do. They are always friendly and respectful, as well as knowledgeable. I can bug them with questions and they supply all the answers to keep my house running well.
Hoffmann Brothers was fantastic - super-responsive and got our new system installed quickly.
Mike came to solve a mystery with our new HVAC system. He diagnosed it quickly, fixed it quickly then took the time to explain the fix and answered all of our many questions. Although he assured us that the system is fine now, we walked us through what to expect and when to call if what was expected didn't happen.…
Came back from vacation to a broken furnace. Hoffmann bros came out to give us an estimate the same day we called. Brian was super helpful in explaining our options which were all priced competitively. Best part was that they were able to install a whole new HVAC system the NEXT DAY! Tommy and his install crew were…
We use Hoffmann for regular maintenance and repair work on our home with high satisfaction with their professionalism, friendliness, and transparency. When issues are found, their techs provide a clear explanation and will directly show us what they're seeing, so we can make informed decisions and know we aren't…
I've used Hoffman Brothers for over 15 years. They are responsive, professional and do the work correctly. As they have expanded the business from heating and cooling, I have employed them for plumbing and other services as well. They also have a new system where they update you during the day regarding the time…
Update Dec ‘21: Ryan P. came out for our first routine maintenance after installation and he was great. Conscientious and smart. Above all else, he listened to the details of a few concerns we were having and identified the problems. Ryan was great! m July ‘21: We're in the planning process of a complete HVAC…
Very professional and personable!!! Fantastic communicator!!! Highly recommend.
Glenn is awesome! Very honest and knowledgeable.
skilled, considerate, smart, quick, kind, just a wonderful experience.
Hoffmann Brothers installed an entire new HVAC system in our condo. They arrived at exactly the time they said they would, they prepared us for what to expect, they were friendly and kind, cleaned up after themselves, went through thermostat instructions with us, gave us all manuals. I could not ask for better!
I called around 9:30AM and Ken the technician arrived near 1:30PM, from my perspective a remarkably efficient system of Hoffman Bros. Ken was also very efficient, he did the most complete assessment of my system that I had experienced as a 40yr homeowner of an 1894 vintage house. It was quite revealing, and…
Joey was very timely, polite, professional and attentive to our needs. I highly recommend Joey and the Hoffmann Brothers. If you want quality work and a professional team, look no further.
Our Hoffman Technician, Kyle, was able both to handle our annual heating maintenance but was also able to resolve some heating/cooling system balance issue to our system. He was affable and knowledgeable. It made for a one-stop shop. Thank you Kyle and Hoffman.
Excellent work by Tom Taylor!
Did awesome work! Very happy!
Arrived on time, very careful with preparations, installed quality equipment. They were efficient, answered questions, did a thorough job. I plan a long relationship with the company.
This is from Tom & Tammy Yeaton in Wildwood. We were very impressed with Hoffman Brothers' professionalism, integrity, promptness, and quality of work. Brian gave an honest assessment of our needs, and oversaw all the work. Patrick & his partner cleaned our ducts, and in spite of discovering what turned out to be a…
Steve Morff and Brian V. were very professional and friendly . Very knowledgeable about their craft and the products that they install. Explained how to use product after installing and even helpedshelped up wireless access to AC control. Worked well together as a team and we're done with install in less time than I expected. Everything works wonderfully.
Absolutely amazing experience! Our AC went out suddenly and in St. Louis that is something to get excited about. I called in the evening and before lunch the next day everything was up and running! Mike did an excellent job keeping us informed through the repair process! Hoffman did an exceptional job keeping in…
Matt did a fantastic job, he explained everything in details to me, he showed compassion, very nice and friendly. he’s very outgoing and really care about the customer.
They were extremely good. Clean, polite and efficient. We priced 3 other companies before choosing them. They were the best overall. We replaced ac furnace and hot water heater.Our new ac is so quiet . Could not be happier. The maintenance that was done today was excellent. We have recommended them to our…
I have used Hoffmann Bros for 3 years now for my HVAC and appliance repair. They are staffed with professionals that know how to get the job done. Recently, Michael Soest serviced my A/C. I had a compressor failure one of my twin units and a motor failure on the other. Michael was able to piece one together for a…
Hoffman brothers is wonderful, they are knowledgeable, and responsive.
My technician did everything needed get my problem fixed including working out in the rain. He arrived when he said he would and their follow up has been excellent. Only company I’ll call in the future.
Our AC compressor went out in mid June. We had numerous bids. At an extremely busy time of year, Robert spent more time and was more thorough in his assessment and bid then the competitors. Chad and his install team did great and quick work in getting our new system installed. I've been very pleased with both the…
Hoffmann Brothers did an AMAZING job with replacing my entire indoor and outdoor HVAC system. I was referred to them by a few employees at GadellNet and I am so glad that I ended up going with them. I knew that my job would be difficult due to living in a townhouse with limited space. Stephen Frandsen was so…
Needed a company with longevity that I can trust. A coworker told me about how her father was pleased with your work and professionalism.
Alex and the other guys were friendly, responsive, and professional. The quality of work done was excellent and they even accommodated me by installing a different thermostat that I ran out to purchase. The overall experience with Hoffman Brothers I feel has been excellent. Their customer service is the best I've…
Adam and Tommy did a great job on the installation. They were nice and performed the installation in a very professional manner.
Cody did great job cleaning the duct system. Very informative and professional! Doug came 2nd day and worked through the day. Also very informative and professional! Vince finished the job and was very thorough, informative, and professional. They cleaned up every day. Highly recommend this business!!!
Chris Marsh very attentive to issues. Appreciated his expertise and time. Referred me to Chad for a proposal on new system. Discussions with Chad also quite good to date as awaiting further info.
Jake did a great job! He was courteous, informative, and sincere.Joey did an excellent job on the install.
Service is always great and Mike this past call was very thorough and very friendly and helpful
Great job... always ready to help. We appreciate their service...
Highly recommend! Glen was great and is the reason I chose Hoffman
Kurtis was thorough and a delight to have servicing my heating system. Would love to have him back anytime. Thank you!
Everyone professional, friendly and competent. Communication was excellent the entire process.
Hoffman brothers team was very professional to work with and took the time to evaluate the entirety of the problems I was seeing. They worked with me to offer a great solution and installed in a timely manner. The install is clean, very well done, and the products they offer are top of the line! I highly recommend their team!
Chad was great. He was efficient, nice, and very professional.
First time doing business with Hoffmann Brothers company. My home warranty was giving me the run around to send someone out to my house to fix my water heater and I asked if I could find a contractor myself. I google water heater contractors and Hoffmann brothers popped up. I called to schedule an appointment for…
Efficient pleasant and on time
Starting with calling the front office to make an appointment, to the finished job, you'll understand immediately that you're dealing with a group of honest and professional people. This is not my first experience with the Hoffmann’s but my first review. My prior experience with them was in the middle of the 2018…
They showed up on time and were very respectful of the property. I was pleased with their work.
Hoffman Bros is a company you can trust to do the work correctly and with the customers best interests in mind. Very prompt and professional.
On time. Courteous. Professional. Clean. Wore masks when and where we asked. Always checked with us before doing anything to the house or going anywhere in the house.
Josh did a great and fast job!
Steve did a very good job installing our new furnace And he reworked our our thermostat To work properly With the new furnace. The St. Louis county inspector Told Me he done a very good installation
Joe was very knowledgeable, courteous and friendly. They were very timely and they kept things clean in their work areas.
I had an excellent experience with Hoffman Bros. We needed a furnace and A/C replacement and the team was professional, helpful, and efficient. Thank you to the whole team! I will happily work with Hoffman Bros. In the future.
Patrick was very professional and did an excellent job with our system install.
Amazing responsiveness and professionalism, great quality and stand by their work! Randy M did a great job for us!
Very Thorough ! We have had both Heater and Air conditioner installed through them. On our A/C maintenance he found an issue with the heater vent and they are returning to replace that today. We are very grateful as the inspector that comes did not notice this and would have turned into major problem in 4-5 yrs , Thank you!!!!
I felt well informed, as things were explained so that I could understand. If I had to call the office, I spoke with staff or staff responded in a reasonable time. The install went smoothly. Mike was here promptly and the crew worked without any real impact on my daily routine.
Joel Line was great! Very knowledgeable and detailed. Explained everything and was very through.
Our technician, Chad Conlee, was at our home before 7am to start the installation of a new heating unit. We were impressed with his professional attitude and work ethic. He and his foreman worked until 6pm to finish the install. We are very pleased with the results. I should also mention that Chad is our…
Alex was very professional, knowledgeable about the products and performed a great installation at my home. Would recommend Hoffmann Brothers
A little over 3 years ago we had Hoffman Bros install a top notch, 18-seer heat pump with a variable speed air handler. We have been extremely pleased with our system until this fall when we noticed a problem with the system unable to heat our house as the temperatures dipped. We had Hoffman Bros come out a total of…
Every member of the Hoffman Brothers team that I dealt with was very professional and knowledgeable. The equipment that was installed and the work that was completed was of high quality. I will certainly be using Hoffman Brothers when I replace my second HVAC system.
Highly recommend Hoffmann Brothers!! It started with getting my bid from Robert, all the way down to the techs who installed my new system. Very thorough and very professional. Great all around company and they will be the only people I call with any further issues.
We’ve used Hoffman for several years now and it was finally time to lay the old HVAC systems to rest. They had a great bidding process for pricing, the guys for install were fast and professional. I’m glad we chose them over any other company.
My experience with Hoffmann Brothers was great, the person the sent (Jesse) was very transparent about what exactly was going on. Thank you guys for the exceptional service. I will most definitely being referring you guys!
I have a monthly service contract with Hoffmann Bro for over 3 years. Their service technicians are very professional, knowledgeable, and courteous. These guys just replaced our old heater with a new one in the middle of this severe cold storm - helped us keep warm. When they were working, they gave us several space heaters ... very thoughtful of them!
Every interaction with Hoffman Brothers has been just as you would expect any company to act. Professional, on time, and understanding of your current situation. They have given us a break on pricing at times (when we were outside our service contract). When we were in desperate need of a new furnace the CEO of the…
My technician Kyle, Vince, Aron, and Glenn were super terrific at their job and on the job, Glad my best friend recommended you guys.
Very happy with Andy’s service. Incredibly detail-oriented, explaining everything. Respectful and followed COVID precautions perfectly, which made us feel very confident. He showed great knowledge and shared tips and advice. We recommend Andy highly, and want him for all future service!
Very professional and provided explanations on everything they did. Friendly and above board
They did a great job. Fast, clean.
He explained everything clearly and had patience with my ignorance. He told me the problem and started contacting the right people to move forward.
Hot water heater went out and I was able to get Hoffman Brothers to come replace it with a brand new one. Great service all around. Scott was my technician and he was friendly, informative, and did great work. Will go to them again and highly recommend.
Everything about this investment was positive regarding Hoffmann Brothers. Our consultant, Chad, was extremely professional and walked us through our options so that we could make the most valuable choice. The installation team was on time, extremely thorough and respectful of our time and property. I would…
Excellence experience with them! From the bid process with Chad to the install - everyone and everything was well done and very professional. Would highly recommend!! thank you!!
Great customer service
Hoffmann Brothers were awesome. From first contact on Monday til new furnace was installed (by noon today) was a great experience. Thank You Ken, Chad, Adam and install team for getting heat back in the house for my sister, nieces and nephew. You guys were great, rock on!!! D Morris
Mike did a great job giving us a stopgap solution until we could bid out a new furnace and AC. Glenn did a great job evaluating our needs for a new system. And when we ultimately chose Hoffmann, Alex did a good job with the installation of the furnace. At every step, the Hoffmann team explained what they would do…
Alex did a great job. Very professional, cleaned up the area and got the job done in a reasonable amount of time
I called with furnace problems at 9:00am with temps in the 20's. Michael arrived in less than 2 hours. He was amazing. He read the notes from my winter furnace checkup. Asked me some questions about the current problem, then went straight to work. Michael fixed my immediate problem then gave me some options to…
Hoffman Bros did a wonderful job and they run a really tight ship so it was nice to be able to count on them— they were punctual, followed through with timelines, the quality of work was fantastic, and they answered all of our questions. Special shout out to Mike Lallis. He was our installer and he was really great!
Punctual, polite, professional. Great company.
Hoffman Bros installed and serviced our HVAC 2 years ago. We continue to use them for yearly maintenance and other electrical issues. They did a great job and we found them to be reasonably priced. Every technician has been consistently professional and polite. They clearly understand the value of good customer service!
Hoffman Brothers did an outstanding job replacing our 25 year old furnace and air conditioning system. Professional from the proposal process through the installation. Alex handled the removal of our old equipment and installation of the new. He was professional, courteous and prompt. We're very pleased.
Awesome service! Thanks!
All my experiences with hoffman brothers have been good. I have had them do maintenance on my furnace and ac as well as install new units. The new unit install took less than a day for furnace ac and hot water heater. The installers were all professional and the work looks great. I also felt the price was reasonable…
They were very responsive, upfront, gave us all our options, and we never felt any pressure for services. They were hard working and professional!
This is simply the best company for heating and cooling in town. Don’t waste your time or energy with anyone else. They will exceed every expectation you have for service, quality and value. It’s hard to believe there’s a company out there this great, but there is. Over the last year I’ve worked on various projects…
Hoffmann bros is a fantastic company that supports local non-profits, I would like to thank them for the support of the Young Life golf tourney, these really are great guys to do business with! My 2 new HVAC units are working great! Thanks Bros!
Daniel, Jake, and Caleb at Hoffmann Brothers did an excellent job with my furnace and AC installation. Daniel did a walkthrough of my home and evaluation of the old system vs what size of equipment is best for my home. He walked through all of the options and the benefits and drawbacks of each size and component.…
Steve Morff did an excellent job of installing a new heating and cooling unit. Steve was prompt, professional, courteous and always had a smile.
We are always happy with the service we receive from Hoffmann Brother's. It is so nice to call one company and know that you will have a true professional show up to fix the problem. We have used about every service that they offer and will continue in the future. A true 5 star operation.
They were great. Work fast and did a great job
After flood damage, Hoffmann replaced my heat pump, 2nd floor electric heat and cooling, humidity control and water heater. Led by Alex, team worked for three days. I am delighted with the new equipment. Excellent service by all in making recommendations, installing the new equipment and explaining its operation.
These guys do it all and they are consistent. We always see their trucks driving through all of our neighborhoods. Here is some of the work they have provided for us in 2020: New HVAC & Hot Water Heater - I got 4 quotes for a new HVAC and hot water heater for my mom's house. Hoffman Brothers provided the fastest…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
