Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.348
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$826–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 348 Google reviews tagged “Heating system installation” · showing 40

Dana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 16 hours ago★★★★★

Very professional, explains everything so you can understand

Paid $1–100HVAC system maintenanceHeating system repairHeating system installation+ Punctuality
Mark14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

John did a great job installing our new water heater. He was very professional and quick. The heater works great.

Paid $1,000+Reasonable priceHeating system installation+ Responsiveness+ Punctuality+ Value
JakeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Electric power and plumbing awesomeness.

InstallationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Colby went over everything when he arrived and after the completion of the job went over everything he did including answer all my questions. The quality of work was great! Jan A.

Paid $2,000+Not sureHVAC system maintenanceHeating system installationHVAC duct & vent installation
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brad showed up and explained to me everything that he was going to do. Also he cleaned up everything after the work was done. I would recommend Hoffman brothers for all you needs i must say they are a little pricey on some things. But the work is done well.

Paid $1,200–1,400Reasonable priceHVAC system maintenanceHeating system installationHVAC duct & vent installation
Gregg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Today I had Zack and another technician install a new Bryant Furnace and Air Conditioner. The job was done professionally and with all requests completed as needed. These are the quality people I have come to expect from Hoffman Brothers. Great people, great company, great service. Thank you Zack.

Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installation
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chance was a joy to work with. He was prompt, very informative, professional, thorough, helpful and patient. My husband and I were both very pleased with Chance. He is definitely an asset to Hoffman.

Paid $2,000+Reasonable priceHeating system installationInstall ACHVAC duct & vent cleaning
Kelly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zach and Drew were very professional and efficient. They were able to install the new system less than 24 hours after we committed and we are grateful for the cool air.

Heating system installationInstall thermostatInstall AC
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hoffmann Brothers has been great to work with from beginning to end with replacing our heating and air unit. Enrique, Geoff, Jonathan, and Ben walked us through everything and made sure we had every we needed. This is the second time we have used Hoffmann Brothers and we would highly recommend them to anyone.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Matt came out and attempted to service our AC. He found a burnt out compressor on a 20+ year old ac unit. He advised us of cost if they would repair, which is around or more than what a new unit would cost and they would not repair a system that old. Along with the age of the furnace (20+) and rising repairs on the…

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
JanLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adrian and Cassie did an excellent installation and explanation for our new HVAC system. Chance explained the product and pricing and we're excited to be doing business with Hoffman Brothers.

Paid $2,000+Reasonable priceHeating system installationService not listed
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had significant problem but Hoffmann Brothers went above and beyond in supporting fixing the problem. Mike Lallis was an expert, fully communicated and stayed w us until the problem was fixed. Employees like Mike are the reason this company is outstanding.

Paid $1,800–2,000Great priceInstall ACHeating system installation
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan from Hoffman did an excellent job installing our new HVAC unit in the upstairs of our 80 year old quirky house. Great to work with all around!

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Dianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Fast, professional service. Extremely pleased with them! Alex and his team were so thorough and I really felt they cared about every aspect of their job from installation to explaining how the system works and what to expect with our new system. We are so pleased and definitely happy we contacted Hoffman Brothers!

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Penne14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mike stopped by to give me a quote on a new washer/dryer. He was very professional and took lots of measurements since they go into a closet. He went above and beyond…..I had a good order from Door Dash while he was here and they delivered my items to the wrong house. Mike carried a case of water for me to my home. Thanks Mike! Thanks Hoffmann Bros.!

Heating system installationInstall thermostatInstall AC
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan was great! Very professional

Reasonable priceInstall ACHeating system installationInstall thermostat+ Professionalism
JacobLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rich showed up right on time and listened to me and placed pipes exactly where I wanted them. Joe came the next week and now we have a complete HVAC system we just love!

Install ACHVAC duct & vent installationHeating system installation+ Quality+ Professionalism
Holly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Geoff was super knowledgeable and pleasant to work with. He didn’t do any work but did provide me with expert information and advice.

Paid $1–100Heating system installation
SamLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian was very knowledgeable and was able to answer all my questions about replacing the furnace. I was impressed that he investigated the vent airflow issues and has identified solutions to this issue. He gained my trust for Hoffmann Bros. to install a new furnace.

Reasonable priceHeating system installation
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Tommy and Elliott were awesome. These were 2 fine young men who did an excellent job

Paid $1,000+Not sureInstall ACHeating system installationInstall thermostat
Aaron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very thorough and clearly communicated estimate.

Paid $1,000+Reasonable priceHeating system installationInstall ACThermostat installation
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ray was great. Explained everything thoroughly so I could make an informed decision. Also, the service was scheduled much sooner than I expected. It was an overall great experience!

Great priceHeating system installationInstall AC
RebeccaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with Hoffman Brothers. Every employee we dealt with was professional, friendly, and responsive. They went over everything they did and did a great job explaining future maintenance needs.

Paid $1,000+Reasonable priceHeating system installationInstall ACService not listed
robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Cassie did a great job explaining everything as she worked. Nice to be toasty warm again.

Paid $900–1,000Reasonable priceHeating system installation
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Completely replaced HVAC

Paid $1,000+Reasonable priceHeating system installationInstall AC
LanceLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ben was great! Friendly and informative.

Paid $1,000+Reasonable priceA/C system maintenanceHeating system installation
Shannon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bill was so informative and patient as we asked questions about our ac problems. He made it feel like he really cared and that made the whole ac being broken so much better of an experience. After it was decided we needed a new AC and furnace, Nick came out to measure and review our options. Nick was very much a…

HVAC system repairHeating system installationInstall thermostat
ShayLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I received an entirely new HVAC system and moved the location of the outdoor unit. Informative. Accurate installation. Didn’t leave a mess. Courteous.

Heating system installationInstall thermostatThermostat installation
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We decided to use Hoffman because of the affiliation with Stray rescue. We foster for SR and it means a lot that a good company such as Hoffman Bros. gives back to the community. Thank you for excellent service and true commitment to quality

Paid $1,000+Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ray was very professional and thorough going through making sure that all return air vents and amount events was the correct for the size of the home. He noticed that there wasn’t enough airflow in our furnace room, making everything just a smooth and easy process. Highly recommend

Paid $1,000+Reasonable priceHeating system installationInstall AC
ClaytonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin came in and installed a new water heater, as mine was 30+ years old. He replaced some pipe work on the water and gas side that needed to be redone anyways and it looks fantastic. I appreciate the hard work and pride to make it look professional.

Great priceHeating system installation
Yolunda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin McGrath and our project manager, Chance with Hoffman Brothers were great! Our new heating and AC systems look and work great!

Paid $1,000+Great priceHeating system installationInstall thermostatInstall AC
TracyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…

Plumbing leak detectionToilet repairWater heater installation
BrentLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

We had an HVAC system come end of life, Hoffman Brothers came and provided an excellent overview of their product and process for replacement. Once we signed they were ready to install in just a couple of days and committed extensive resources to ensuring the product was properly installed in 2021. That's when the…

Shower repairHVAC system maintenanceHeating system installation
MadLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people

Water heater installationHVAC system maintenancePlumbing pipe repair
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service was excellent! He explained everything and kept us informed at every step. Highly recommend!

A/C system dismantlementA/C system repairInstallation
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

went above and beyond

HVAC system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Robert18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Clayton did a great job finding and fixing the problem.

HVAC system repairInstallationHeating system installation+ Responsiveness+ Value
Rick19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

Great on time experience, explanation of procedure and what not. BUT metal shards they warned me about walking across werent vacuumed up after the fact.

Install ACHeating system installation

Show more heating system installation reviews (308 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

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