How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for heating system installation
Clear ✕All 348 Google reviews tagged “Heating system installation” · showing 120
Very professional, explains everything so you can understand
John did a great job installing our new water heater. He was very professional and quick. The heater works great.
Electric power and plumbing awesomeness.
Colby went over everything when he arrived and after the completion of the job went over everything he did including answer all my questions. The quality of work was great! Jan A.
Brad showed up and explained to me everything that he was going to do. Also he cleaned up everything after the work was done. I would recommend Hoffman brothers for all you needs i must say they are a little pricey on some things. But the work is done well.
Today I had Zack and another technician install a new Bryant Furnace and Air Conditioner. The job was done professionally and with all requests completed as needed. These are the quality people I have come to expect from Hoffman Brothers. Great people, great company, great service. Thank you Zack.
Chance was a joy to work with. He was prompt, very informative, professional, thorough, helpful and patient. My husband and I were both very pleased with Chance. He is definitely an asset to Hoffman.
Zach and Drew were very professional and efficient. They were able to install the new system less than 24 hours after we committed and we are grateful for the cool air.
Hoffmann Brothers has been great to work with from beginning to end with replacing our heating and air unit. Enrique, Geoff, Jonathan, and Ben walked us through everything and made sure we had every we needed. This is the second time we have used Hoffmann Brothers and we would highly recommend them to anyone.
Matt came out and attempted to service our AC. He found a burnt out compressor on a 20+ year old ac unit. He advised us of cost if they would repair, which is around or more than what a new unit would cost and they would not repair a system that old. Along with the age of the furnace (20+) and rising repairs on the…
Adrian and Cassie did an excellent installation and explanation for our new HVAC system. Chance explained the product and pricing and we're excited to be doing business with Hoffman Brothers.
Had significant problem but Hoffmann Brothers went above and beyond in supporting fixing the problem. Mike Lallis was an expert, fully communicated and stayed w us until the problem was fixed. Employees like Mike are the reason this company is outstanding.
Jonathan from Hoffman did an excellent job installing our new HVAC unit in the upstairs of our 80 year old quirky house. Great to work with all around!
Fast, professional service. Extremely pleased with them! Alex and his team were so thorough and I really felt they cared about every aspect of their job from installation to explaining how the system works and what to expect with our new system. We are so pleased and definitely happy we contacted Hoffman Brothers!
Mike stopped by to give me a quote on a new washer/dryer. He was very professional and took lots of measurements since they go into a closet. He went above and beyond…..I had a good order from Door Dash while he was here and they delivered my items to the wrong house. Mike carried a case of water for me to my home. Thanks Mike! Thanks Hoffmann Bros.!
Ryan was great! Very professional
Rich showed up right on time and listened to me and placed pipes exactly where I wanted them. Joe came the next week and now we have a complete HVAC system we just love!
Geoff was super knowledgeable and pleasant to work with. He didn’t do any work but did provide me with expert information and advice.
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
Brian was very knowledgeable and was able to answer all my questions about replacing the furnace. I was impressed that he investigated the vent airflow issues and has identified solutions to this issue. He gained my trust for Hoffmann Bros. to install a new furnace.
Tommy and Elliott were awesome. These were 2 fine young men who did an excellent job
Very thorough and clearly communicated estimate.
Ray was great. Explained everything thoroughly so I could make an informed decision. Also, the service was scheduled much sooner than I expected. It was an overall great experience!
We had a great experience with Hoffman Brothers. Every employee we dealt with was professional, friendly, and responsive. They went over everything they did and did a great job explaining future maintenance needs.
Cassie did a great job explaining everything as she worked. Nice to be toasty warm again.
Completely replaced HVAC
Ben was great! Friendly and informative.
Bill was so informative and patient as we asked questions about our ac problems. He made it feel like he really cared and that made the whole ac being broken so much better of an experience. After it was decided we needed a new AC and furnace, Nick came out to measure and review our options. Nick was very much a…
I received an entirely new HVAC system and moved the location of the outdoor unit. Informative. Accurate installation. Didn’t leave a mess. Courteous.
We decided to use Hoffman because of the affiliation with Stray rescue. We foster for SR and it means a lot that a good company such as Hoffman Bros. gives back to the community. Thank you for excellent service and true commitment to quality
Ray was very professional and thorough going through making sure that all return air vents and amount events was the correct for the size of the home. He noticed that there wasn’t enough airflow in our furnace room, making everything just a smooth and easy process. Highly recommend
Justin came in and installed a new water heater, as mine was 30+ years old. He replaced some pipe work on the water and gas side that needed to be redone anyways and it looks fantastic. I appreciate the hard work and pride to make it look professional.
Kevin McGrath and our project manager, Chance with Hoffman Brothers were great! Our new heating and AC systems look and work great!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
We had an HVAC system come end of life, Hoffman Brothers came and provided an excellent overview of their product and process for replacement. Once we signed they were ready to install in just a couple of days and committed extensive resources to ensuring the product was properly installed in 2021. That's when the…
Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people
Service was excellent! He explained everything and kept us informed at every step. Highly recommend!
went above and beyond
Clayton did a great job finding and fixing the problem.
Great on time experience, explanation of procedure and what not. BUT metal shards they warned me about walking across werent vacuumed up after the fact.
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
Just finished with Hoffmann again. This time post construction duct work cleaning. Super professional and state of the art auction truck. installed a complete new Geothermal system for my home. This was a complex multi-unit / multi zone system. Super professional installation team and excellent quality and due…
It's great job and fantastic job and I appreciate your service.
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
On time very professional affordable Glenn was great
This company is really good at their job. The only problem I have with them is put a whole bank account. But they do a pretty good damn job.
Great service, great products, the installers went above and beyond what was expected!!!
I have never had a bad experience with Hoffmann Brothers.
Mike Ludwig came out on July 11 because our AC had stopped working. He's professional, friendly, efficient, knowledgeable and detail-oriented. He was able to get to the root of our AC problem, which was a blown-out circuit board and was able to see that Ameren needed to get involved because of a damaged…
Shamin was very thorough and very professional. Found that my thermostat needed adjustment so he did that and explained everything he was doing.
Affordable financing, spectacular and fast customer service, very thorough explanation of options so we could pick the plan that worked best for us.
Hoffman has an empire but in a good way. Seems to treat employees well and has created a in-depth system for notification, management and updating on jobs. They stored all my info on my system and every technician has come with that info readily available. All the call center staff have been great and easy to work with for scheduling.
Every time I have used Hoffman Brothers I have been very satisfied.
Super impressed with the speed and professionalism. Matt B had my problem fixed and educated me on how to avoid the problem in the future.
I usually don't write reviews, but I just had an dual zone American Standard HVAC system installed by Hoffmann Brothers. This was the best home installation I have every had. The price for the install for my new dual zone HVAC system was amazing and no could come close to their price estimate. The installers were…
These guys were the best. We were on vacation and our son-in-law called us to tell us that it was getting kinda chilly in our house. I couldn’t get hold of a friend of ours so after waiting for a call back from the friend I called Hoffmann Bros. They came over in a few hours and evaluated the furnace. The unit was…
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
I am very impressed with Hoffman, they are fast, friendly and you know the job is done correctly. I had to get my very ancient HVAC replaced and they kept me informed every step of the way.
Very professional. I had to step away for work but he explained what will happen during the installation. Everything was done when I came back. Very helpful in answering my questions and walked me through all the changes that were done.
Chris and Cassie came out and replaced our outside ac unit and the heat and ac unit inside the house. They were both very professional and very polite about answering questions. We are going to continue dealing with Hoffman Brothers for a long time.
They did a great job. They were very knowledgeable and spent the time to make sure we understood all of the work. As an added bonus they were prompt, clean, and personable
Chris did an outstanding job...professional and thorough. Completed replacement of all elements of our a/c and heating systems. Spent time to educate us on operational aspects of the system and thermostat. Very courteous, friendly but businesslike.
I had a new AC, water heater, humidifier and furnace installed August of 2022. Had my first maintenance check up on the new system April 2023. Service has always been professional, timely and clean up if needed was done.
Very professional job, explained all the equipment.
Great service, excellent team all around; the sales guy was well informed and no pressure, the install guys were polite and efficient, and the back office / support team was helpful and responsive.
Kody was amazing, he was friendly and helpful. He definitely knows what he is doing and is an expert in his field. Definitely using Hoffman in the future and are excited to have the membership!
Steven Dudley was a pleasure to have as our installer. He and his assistant Ryan made the installation of our second floor & attic HVAC system as unobtrusive as possible. We have a busy house and Steven’s ability to dodge our two kids and two dogs throughout the install was impressive. He always maintained a…
John was courteous, professional and helpful in diagnosing a major problem and proposing a fix. An excellent representative of Hoffman Brothers.
Every point along the journey to get our HVAC system back was a great experience with this company. All of the technicians were incredibly knowledgeable in every facet of their skill. I could tell I was getting real answers to questions I had, not phony marketing lines that try and upsell features. Brian was…
John did an excellent job. He took time to explain things and make sure things were fixed and knew what to do to make things work.
Technician called ahead, arrived at scheduled appointment time. Explained exactly what they will be doing. Answered all of our questions and went over how new system works. All crew members were very polite and professional. Very happy with Hoffman Brothers and will highly recommend them..
Zach did a great job. That's why we call Hoffmann Brothers first. Thanks Zach.
Danny Burke and his team are professional, considerate, and personable --- wonderful experience! After recent home renovations we are happy to have clean air to breathe thanks to the thorough duct cleaning Hoffman provided. Thank you
Coty was very considerate (wearing shoe covers), and pleasant to have in our home. We love having Hoffmann looking out for us.
Chris V. did a phenomenal job. He arrived promptly at the stated time, and installed the new HVAC system with no disruption to our day. He even helped me move a new stationary bike down to the basement at the end of the day! I can't thank Chris enough for the great work he did.
Elliott, James, and Colby were very professional and did fantastic work. Would work with this company again.
Mike is excellent. We had an issue that went on for months and he finally figured out what the problem was/is. He was dogged in trying to determine the problem while also being professional, courteous and response. Kudos to Mike!! A+ Mark Harrington
Good company and did a great job. Thank you guys.
Zach was outstanding!! I can’t compliment him enough. Very professional and knowledgeable. I felt very confident with the crew. All top knotch performers. I’m just sorry I didn’t contact Hoffman Brothers years ago. You guys are the BEST!!!!
Effective 3/7, Cory and 3 other A+ Installers and our salesman Daniel showed up on time this am with the new Furnace/AC unit and explained everything, walked through the removal of the old init and how the new unit would be installed and checked with me each step of the way. I have never worked with any company as…
Joey Evansvo did an excellent job installing a new AC condenser and coils and hooking it up with our current furnace. They were very professional and efficient. It rained the entire time they were here but they had a great attitude and never complained about anything. After our experience with them, we will use Hoffmann again and set up the maintenance.
Top notch service!! A little on the high side but we'll worth the money for what the do. I would consider them for everything concerning a home or business.
Very professional. The new hybrid HVAC system is exactly what I wanted. Thanks for the good work.
Always on time & excellent customer service. Answered all questions in a very professional & responsive manner.
Recent full HVAC install and today first A/C tune up before the season. Arrived on time according to my schedule which I appreciate immensely. Quick, timely service.
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
Hoffmann Brothers were able to quickly replace my A/C and my heating systems after they had failed.They came the next day after I called taking measurements and providing estimates and began work just 2 days later. Kody Jackson was the team lead that took me through everything that was going to happen (it was a 3…
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
water pressure was addressed accordingly.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
We will never use any other company for our plumbing or HVAC repair!
Kody and James were very professional and did a excellent job installing 3 furnaces and 2 outdoor air conditioners. I was very impressed with Ray our Project manager's knowledge and professional attitude. They exceeded my expectations and could not have done a better job.
Great Service and quality employees and products
Chad put together a solid design and proposal. Then, Seth and his apprentice came in and worked very HARD. 10 hours! Very knowledgeable. Very polite. They finished the job and left my house in order. And my new system works wonderfully. I am very pleased.
This company never disappoints. Call them first, you will not be dissappointed.
Every part of the process with Hoffman Bros has been easy, professional and upfront. We are very happy.
Hoffman made the whole experience pleasant and painless. Scott came out to diagnose the issue and was very honest and explained all our options and unfortunately that did mean we have to replace our furnace. Project Manager, Brett came out same day and went over everything in great detail to allow us to make an…
Elliot and his team did an amazing job installing our new furnace. We had to add some new custom duct work as well. He customized it on the spot. Elliot especially takes pride in his work and I’ve never seen such a clean job done on any of our home installs over the years/ homes we’ve owned. I was also fully…
Friendly and professional
Tyler was awesome. He was on-time, smiling all morning and seemed genuinely happy even early in the morning. He replaced our condenser pump and went out of his way to explain the process and tips on how to keep it running well. We have used Hoffmannn Bros several times and got us out of a jam when our heater went…
Shane did an excellent job for us! The situation was clearly explained and the problem was solved with NO mess! Glad we found this company!
Jon was patient, courteous, and answered numerous questions regarding operation of the new system.
Wonderful!
They were on time. Professional. Explained everything so that I understood exactly what was going to be done and what had been done.
Seth and his team swooped in and saved the day! They did a full Furnace and AC installation just before the winter storm that hit recently. Seeing the new system in place just blew my mind. Thank you Seth and the Hoffman Bros Team!
Mike helped me with everything I needed and answer all questions that I had.
Nice to have regular maintenance appts included in our package
kody's team was very professional and efficient. They arrived on time and carried out the work as planned, gave us all the necessary explanations on top of being very friendly.
From the techs to the salesman they were amazing .Hardworking and explained everything to me.
My furnace went out on Friday October 15th. From my initial call on Friday morning to Hoffmann Brothers to the completion of the installation of my new furnace, A/C, hot water heater, thermostat, humidifier and air scrubber I had that "warm fuzzy feeling" that the work would be expertly done. The person who took my…
Hoffman provided complete replacement of HVAC system within a week of diagnosis. Replacement cost was reasonable and installation was done quickly and professionally.
Do quality work! Very professional and respects customer.
Very professional from start to finish. Excellent communication quality workmanship. Fair price
Hoffman Brothers recently replaced the faucet mechanisms on my bathroom sink. Once again I am 100% pleased with their service. I recently called their service department with a question about my new April Air humidifier and they patiently talked me through my questions. Last summer they replaced my AC/furnace.…
Excellent service
The Personel are always so kind, knowledgeable, and professional. The Best!
I like this company they are professional and they know what they doing
Friendly and fast response time
My boiler had to be replaced due to flooding in my basement. I learned boiler installs are more of a “specialty” in the St Louis area. Hoffman Brothers rule this market with Robert and the rest of the crew. They arrived in fully stocked trucks. There was no delay in the work, no running back and forth to the shop…
Professional, fast and clean.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
