How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
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Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for heating system maintenance
Clear ✕All 835 Google reviews tagged “Heating system maintenance” · showing 460
Amazing service!! AC back up & running within 24 hrs. Such nice techs too!! Fantastic electrical advice & safety
Nick fully discussed sump pump options with me, then did a quick and thorough installation, improving on the original set-up.
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
Eric was very personable and knowledgeable. He was very thorough and explained a few things to me about the system.
Kyle was professional and efficient.
James was both very friendly and professional. He didn’t excellent job and got the work done quickly. He explained everything in terms I would understand which I certainly appreciate appreciated.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
Chelsi was knowledgeable, careful, thorough, and very willing to explain three issues that she quickly took care of.
We have used Hoffmann Heating, Air Conditioning and Plumbing for several years and the service is always top notch from the office staff to the service technicians. We would recommend contacting and using them for your household.
Very friendly & professional. Would highly recommend Hoffman Brothers! A++++
Andy was my technician this maintenance visit. Excellent, professional, and courteous. I am truly grateful for the prompt and thorough care given to my appliances. Thank you.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Hoffman Brothers consistently delivers top-tier service, but their customer service representatives truly set them apart. Scheduling home repairs can often be stressful, yet their team turns it into a completely seamless experience. Ross, in particular, deserves special recognition for his exceptional communication…
Jeff was great. Very very knowledgeable and several solutions to potentially fix our problem
Shane was very friendly and did a excellent job.
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
In the recent past, we have engaged Hoffmann Brothers on five major projects (two furnace, AC air handler and condenser installs, mini split install, and tankless water heater install) as well as a few smaller ones (whole home water filter/conditioner installation, appliance repair, thermostat installation).…
Update ( June 2026) : Highly recommended! We recently had Vince V. from Hoffmann Brothers out to replace our broken kitchen faucet and faulty sink shut-off valves. Needless to say it was an emergency with the handle broken and water continuously running! Hoffmann was amazing and sent him out the very same day and…
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Our service tech, Kyle, was awesome! He went over our HVAC system and explained any questions we had very thoroughly. I highly recommend Hoffman Bros.!
Really happy with the entire service experience. We have been Hoffmann Bros customers for years. They are terrific in all facets!
👍 great service,
I really appreciated the job Jeff did for us today
Bill was very helpful, resolved our issue quickly and got our heater back up and running smoothly.
Jim was prompt,pleasant and professional. I've had such a hard time finding a reliable affordable service so to discover that not only do they repair heating systems but also appliances,electrical issues,plumbing,roofing and air conditioning systems for a low monthly membership. Would definately recommend ....I even…
Bob Eckert came to replace a kitchen sink faucet for us. I purchased the faucet myself, similar to the one we had. He was on time, friendly and informative. He answered all my questions. His work was very good and efficient. We were very pleased with the work done! Thank you.
Did some silicone caulk by base of toilet and bathtub. Was very knowledgeable and gave me information I needed
I have a very old house, that has been modified many times, over many years. Noah came out and figured out why one of my exterior plug didn't work. Turns out it is on a switch, about 30 feet away? Someone helpfully flipped the switch, and turned it off. It also turned off an interior wall mounted light fixture,…
Tyler did an excellent check on my furnace and air ducts. Tyler was yery professional and explained everything he was going to do and he showed all pictures of my furnace and ducts.Tyler is an asset to Hoffman Brothers Company
Nick was extremely helpful and was able to figure out our electrical issue with ease. He explained everything in easy to understand terms and was able to fix our issue fairly quickly.
Great service, informative, and on time.
A+ Sevice, I’m very happy!
As always, we were pleased with Hoffman Brothers as they are professional and dependable. They always let us know when we can look forward to their expected time of arrival the day our appointment is scheduled which is so helpful.
Justin was professional. He took time to explain what he was doing and answered all of my questions. I was thoroughly pleased with both his effort and his attitude. He should be commended!
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
We have been so impressed with all of the services we receive from Hoffman Brothers. We started with them many years ago for HVAC service and recently hired them for an electric job. Clint came out to give us a bid. He was efficient, courteous and knowledgeable. It was a great bonus that he offered a discount for…
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Today, was an electrician day! Two days ago it was all plumber. Again, electrician was on time, answered all questions, checked the 2 panel boxes, replaced a fried circuit in kitchen wall, cleaned up. He solved the problem. I was very pleased with the quality of his work! Thanks, Hoffman Brothers. Another job well done. C. Johnson
Kyle provided an excellent maintenance check.He was fun and informative about the heating system and how it works
Hoffman Brothers were great! I could not find any one to service my generator and then I came across Hoffman Brothers. They were professional and accommodating from the very first phone call. The job was done faster than I expected and they showed up on time and finished the job quickly and efficiently. I could…
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
We have had service with the HVAC Division, Electrical Division and our generator was serviced all in the past week with Hoffman Brothers. Ken, Michael, Dan and Lynn (Bubby) were all at our home and they were all on time, very professional, knowledgeable and overall nice guys. Ken gave us a phone number where we…
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
Toilet reset due to leakage Garret was extremely professional and did an excellent job!!
Dustin is great, goes the extra mile.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
Carter is the EPITOMY of what I expect from the employees at Hoffman. He is courteous, very proffessional and congenial. He was here for yearly maintenance on our a/c unit. He preformed the work quickly and efficiently. Upon completion he provided us with info on some concerning issues and the estimated costs.…
Arrived on time. Professional, explained the work before and after. Clean up conducted, courteous and showed me how to use app for easy temp control access.
Very competent technician which is what I now expect from Hoffman Brothers. Thank you
Great, friendly service! 😊 Highly recommend!😊 Alex was friendly, professional and thorough. I feel confident that my furnace is in good hands and that I will be warm and cozy throughout the winter. I received a friendly reminder call from Anna to schedule my appointment and a friendly call from Madison to let me…
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
Shamin was very thorough and very professional. Found that my thermostat needed adjustment so he did that and explained everything he was doing.
Arrived on time, professional, personable, cleaned and checked furnance
SERVICEMAN WAS very professional, pleasant, knowledgeable.
Furnace checkup. He also notice my humidifier was not on and turned it on since it is located on the furnace.
Jon was very patient and informative with the issues concerning my AC. Excellent friendly service.
All technicians are very professional. Ben took care of the normal routine maintenance and was able to install a new thermostat
Great job as usual
Every time I have used Hoffman Brothers I have been very satisfied.
Carter was very informative. Very good at his job
These guys were the best. We were on vacation and our son-in-law called us to tell us that it was getting kinda chilly in our house. I couldn’t get hold of a friend of ours so after waiting for a call back from the friend I called Hoffmann Bros. They came over in a few hours and evaluated the furnace. The unit was…
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
Hoffman Brothers’s Is a must have if you are a homeowner! Hoffman Brothers is always professional and provides us with educational information about the services provided. We appreciate Hoffman Brothers.
Very professional and informative about all things HVAC! Best in Saint Louis!
I use Hoffmann always for my heating and cooling maintenance. They have kept an old system working for a very long time. Jerry was wonderful, on time, In and out in less than an hour.
glad that we have Hoffman Bros to check our heating and cooling systems. The men are professionals and act according. We had Rick Peña here today. Very professional and satisfied us with his knowledge.
Good advice, most informative and helpful guide as to future operation.
Bobby was awesome. Got our old unit maintenance done and this is his 2nd time out with us. Always a pleasure seeing him and this time he remembered our favorite coffee and had coffee in hand for us when he arrived for his morning appt.
Showed up for maintenance on time and prepared, with all the replacement parts ready to go. Tech explained everything he did.
Excellent service
The technician took time explain extra things to me I had some questions he went back down in the basement a couple times throughout some items that I wasn't aware that were left over I was pleased and happy and I will take some of the suggestions that he gave me
Matt was great very professional and knowledgeable!
Jeff was very professional, diligent, punctual and communicative. He answered all of my questions directly. I'd be pleased to have him provide service again.
As always, super professional employee, arrived on-time, performed service as well as noting issues in the future that may want to be addressed on other items. I appreciate the heads up so I can prepare for future replacements in my home.
Service was efficient. I'm pleased.
Curtis did a wonderful job. I was impressed with his knowledge and professionalism. This is why I use Hoffman heating and cooling.
Technician was knowledgeable, efficient, thorough, and well prepared to do the repair. His explanations were helpful. Service was scheduled promptly.
Excellent service from Shamin this morning. I think he needs to be classified as Technician Extraodinaire!
On time. Excellent service. Discussed options and maintenance. Would recommend using Nick for future calls.
I just purchased and had installed two HVAC systems at my home, and I would like to state what a pleasant experience it was. Chad, the salesperson, gave us various options in a clear and concise manner, and did not high pressure us. He was very knowledgeable on the subject and explained the systems to us in a very…
No thanks
There were honest, neat and clean employees and very dependable. That have a great warranty system that is set as a win for all. I highly recommend them.
Personable and knowledgeable.
Mike was thorough and explained everything in detail. Very personable and we would welcome him coming back into our home to do more services in the future as needed.
Jesse, our technician, was very thorough in the Spring tuneup of our hvac system prior to cooling season. He is friendly and professional and helped regulate the airflow throughout the house. I will definitely request him for our Fall tuneup.
On time and very thorough. Michael did a terrific job.
Tyler did a great inspection, was well informed and personable.
We now call Hoffmann first for our electrical , HVAC, and plumbing needs. Nick was the most recent to stop by, and did a wonderful, professional job. Can't say enough good about their service and technicians.
Zach did an awesome job explaining the issues and recommended .
The repair technician, went beyond services for us.
Very friendly & helpful
Your workers are the best on time stayed to the end cleaned up just like new there names areNathan and Chris
Mike is a knowledgeable and professional technician. Answered all my questions and took the time to really understand my system’s history and performance. Highly recommend him.
Ricardo was very professional and clearly explained the issue and what was needed to resolve it.
Worked quick and nice man thumbs up !
Mike was very personable and professional. He explained our options and contacted a project manager to further assist us. Very happy with Mike!
Cody is a professional & kept us informed of what repairs were needed & the costs before proceeding. He has been our technician 3 times & he’s amazing. No hard sells :) Hoffman Brothers is great about getting next service calls schedule! They will continue to get our business as they treat their customers great. Thanks!
I have used Hoffmann Bros. HVAC for sometime now and would refer them to anyone . Ben is such a great guy and was on time and knows what he is doing. Really appreciate him. Thank you for your service. He was very nice. I missed Mike but was happy to hear he had moved up. Congradulations Mike!.
Josh Seagraves is the unexpected professional!!! This young man is awesome. If only there were more service technicians with his knowledge and great attitude! A 10 wouldn’t be a good enough rating for value with Josh. We trust him. And he’s earned that trust. Awesome young man!
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
Good job!!!
Heat pump was not changing properly from heat to cool. Andy found the problem--the thermostat had not been wired properly upon installation--and fixed it under warranty. Good troubleshooting. Did a thorough troubleshooting to make sure everything was correct.
Matt from Hoffman Brothers was very professional. He greeted our dogs then went to work. He explained everything he was doing and let us know that our system was ready for the summer.
Our furnace quit heating and blower did not function properly happened on a Saturday, and Hoffman Brothers got us into their schedule that day...heat was restored and follow up circuit board was replaced...my wife and I were totally satisfied with their service..
Inspection of AC relative to service contract.
I had a problem with the dehumidifier drain since it was installed. Finally I called the company. Matt Evans was sent and became my savior and corrected the problem. And I am very thankful.
I had Hoffmann Brothers come last week for my heating system maintenance. Ben V was my technician. He arrived on time and was very personable and professional. He took the time to answer questions I had. Ben was great!
Excellent service!
My technicians were prompt, responsive, and respectful of my home. I’m planning to use them for several other projects.
Ryan did a great job
On time. Very pleasant service by Craig.
Kyle was very knowledgeable, polite and patient tech. He walked me through each and every step and patiently answered my endless questions. From customer standpoint it really helps when the tech explains - what a particular part/component does, why it needs to be changed, how much life left on it etc. Definitely a…
Very helpful and thorough.
Service was excellent. Very polite, very professional, very efficient. A great visit.
Best in the business. Fixed my HVAC in a matter of hours. Thanks again
Between the professionalism, the friendliness, clear and honest communication; Hoffman Brothers are a clear choice. I have had several repairs & maintenance done over the last couple years and each worker is just as awesome as the last. Even the phone operators are awesome. Personally, I don’t waste my time calling anyone else for my rental property.
I have always liked how they keep you informed of appointments and when they are arriving. Overviews of what they are going to do and what has been done. And very aware of Covid safety.
Humidifier repair through furnace was done professionally and timely. I have gotten nothing but GREAT service from Hoffman Brothers and their technicians. It's a good thing to have a place to go to for one stop shopping. Keep up the good work 👍🏾
I can always trust Hoffmann Brothers to get the job done promptly and efficiently. They are a joy to work with.
Excellent and very professional
Always professional and pleased with the service.
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
Don did an wonderful job, he was on time ,very nice he explain everything to me and answer all my questions made sure I was pleased and I'm very satisfied with his work.He let me know I had another problem and explain that to me as well Thank you!!!
We really like Hoffmann Brothers! We’ve used them for all of our AC and heating needs over the years. They’re responsive, clean, and if it’s not perfect (which is rare) they’ll fix it quickly! Highly recommend!
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
Nick did an excellent job, reported back to me on what he found as well as made professional recommendations. When he saw me with a mask on, he immediately put his on. Totally appreciated it!! Hoffman Brothers is an excellent company and trains their people extremely well.
Jesse was efficient and professional, while still taking the time to point out helpful hints on what to do in emergencies and things to watch for as our water heater ages. No pressure quoting for future reference. Always a pleasure to work with any Hoffman technician. They are always friendly and go above and beyond.
Knowledgeable and friendly. As always. Chris, an able troubleshooter, pinpointed the issue and resolved it quickly. Thanks for coming out!
Hoffman Bros. always sends highly qualified repairmen and electricians. Shamin brought his expertise to my furnace today and was able to diagnose and repair a highly sophisticated problem that would likely have stumped less qualified people. His ability to properly diagnose the problem saved me hundreds of dollars.
Very knowledgeable, and clear about possible issues
Hoffman Brothers is excellent! Their technicians are knowledgeable, efficient, and polite. They explained everything clearly, made sure I knew my options, notified me prior to arrival, completed everything in a timely manner. I highly recommend this company; we have used them for numerous systems in our home!
Furnace maintenance today was great as usual. Highly recommend Hoffmann: They’re true pros.
He was on time, very quick, and super friendly! We chatted about our recent trips to New Orleans
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Technician explained everything he was doing and completed his work effectively and efficiently. He was also very pleasant and courteous. Good job!
Technician showed up on time and was very professional. He completed the repair that was needed to get the system running and did not push any additional work
Alex showed up today as promised. I was given a half hour notice which they told me to expect. He was professional, personable and very efficient. I liked him a lot. He found my furnace to be in good condition which makes me feel great. He also asked me about my water heater after seeing it, which is small, and…
My hub stopped see the internet through the switch it was connected to. Tried plugging it into the Router and it worked. Several other devices work through the switch. No clue
They were very responsive and explained everything they worked on.
You guys are truly the best, thank you
Ricardo was extremely professional, punctual, knowledgeable. I am so glad that we have the Hoffmann Brothers Service plan. It is definitely worth the money knowing that they have have such high quality employees.
Jon was amazing - he was quick, courteous and did an amazing job. He took pictures for me and showed me the condition of my furnace and the parts. He was incredible thorough and professional. I would recommend Jon to anyone!
Scott was very thorough and professional. I really appreciate that they resolve all problems the same day. Thank you Scott.
The guys came out assessed my unit and explained to me how this type of situation happens. They gave me a price I couldn’t refuse seeing how I went to another company first and the price was way more than what was offered at Hoffmann bros. Service repair was quick too! And they even have a service plan that you can…
Aron was on time, professional and very friendly. He did thorough work and answered all questions
SHamin Presley was top notch. Fixed everything and made very helpful suggestions.
John was super friendly, patient with my barking (protective) dog and on time. Thank you!!! John took the time needed to locate our plumbing glitch; scheduled a return time while at my home to ensure a timely and appropriate second visit to complete the job. He’s welcomed back anytime as our technician.
Every part of the process with Hoffman Bros has been easy, professional and upfront. We are very happy.
Fantastic service. Very knowledgeable and walked through the necessary repairs very clearly.
Ken was great, very careful, very polite, quick, proficient, knowledgeable and professional... Thx Ken
Quick friendly and professional!
They were able to get the entire install done in one day, to my complete surprise. As usual with Hoffmann, everything was clean like they were never there when the job was done. 😁
The Hoffman team called early to let me know the status of my request for my heating system maintenance. Within the hour Scott called and gave me his estimated time of arrival. He was on time and took care of the furnace tune up and repair of my humidifier. He found that it was wired incorrectly and fixed the…
The Huffmann Brothers did a super job following up on our maintenance with our HVAC units! Very professional, on time and took the time to answer my questions.
Alex McGuire came to do our maintenance and was so nice and professional! Thanks, Alex!
Josh S. was on time, upfront and professional. Reflects well on his company
Excellent job punctual,knowledgeable,answer all my questions
Excellent!
Hot water heater was leaking; called Hoffman Brothers and within 1 hour someone (Rich)was available. Rich was knowledgeable and pleasant ! Thank you Hoffman Brothers
Jon arrived promptly at 7 a.m. We discussed the issues we were having with the furnaces during the freezing temperatures last week. He explained what happened and proceeded to check each furnace and replaced the filters. He was thorough and knowledgeable and answered our questions. Thanks, Jon.
On time and friendly… answered all my questions
Jon did a great job conducting our seasonal service. Polite, friendly, courteous. Hoffman also worked with our schedule and slid our appointment to a day that worked best for us.
Jeff is so knowledgeable and took time to walk me through what needed to be done and the nuances of our heating system. There is a value and using a larger service provider sometimes like Hoffmann. They are one of the few providers that work with the type of boiler system we have and I felt like they truly are…
Unfortunately, I need to update my review of Hoffmann Brothers. Two years ago I spent about $10,000 for a new furnace. Hoffmann Brothers installed the wrong one and had to exchange it. Even though I’d written a check, they charged my credit card. It took two calls to get my money. In December 2022 I called and…
Ben was very professional and quite pleasant. Thoroughly handled the maintainable. Very neat and orderly. Very informative and helpful.
Tyler was courteous and professional. Fixed our issue quickly. It was the Nest thermostat!
Andy came out today for my Furnace/Heating checkup and was most pleasant. He did a thorough inspection, cleaned the furnace, and said all was well. Andy said all was well inside and out and to let Hoffman Brothers know if we have any concerns in the future. I'm so happy I signed up and feel good knowing Hoffman Brothers has my back.
He did an absolutely amazing job. He is very professional and courteous. He gets an A in my book. I will be requesting him for all future repairs needed.
Very good
My furnace was not working correctly and Hoffmann Brothers was referred to me by a family member. Ken Davis was sent to assess the need and fix the furnace. Ken was professional, courteous, friendly, and knowledgeable. He explained everything to me so well that he eliminated any guess work on my part. He was…
Did a great job on the coldest day of the year
Kyle was very kind and helpful. He explained what he was going to do and asked if I had any questions. When he was finished, he told me everything looked good and again asked if I had any questions. I was very pleased with his service.
Hoffman Brothers is very commutative on service timing and their techs are always professional, kind and informative.
Shamin was very nice, knowledgeable, and helpful. He came on time and stayed until he was sure the issue was resolved. Shamin made conversation while working and was very pleasant to talk to.
Shamin was very friendly and helpful. He made sure the furnace was in good working order before leaving the house.
My two experiences have been great. Service is timely, technicians have been friendly, professional and done quality work.
The company’s technician Shemin was amazing. He’s very professional and knowledgeable, he’s not pushy at all and he takes the time to explain the reason and benefits of the service he performed on your unit. Roger M.
Jeff was great and very professional
Joe was great - answered questions and took care of everything
Mike helped me with everything I needed and answer all questions that I had.
They are on top of their maintenance contracts ensuring that everything is thoroughly checked on schedule. They are also east to schedule appointments with and on time. The technicians are, not only incredibly knowledgeable, but are also great at explaining everything they document, but without trying to sell…
Repaired home heating system explained the issue. He was professional on time, job well done & my home is warm again. Thank You
Replaced my hot water heater. Clayton was great would recommend him to everyone. He walked me thru the process. Explained everything and answer all questions. Great job..
Shamin Presley is very professional. He was able to restore our heat quickly. He is very personable and knowledgeable of the work he does. He was able to give us multiple options to fix our problem and provided us with advice for how to deal with future issues if they arise.
Professional and courteous technicians. Always satisfied with their work.
We purchased our home and noticed the “Hoffman Brothers” stickers on our heater/ac so I figured they knew the equipment. I called and sure enough, they were familiar with my home and equipment. I signed up for their preventative maintenance program which is such a great deal! Customer service was top notch from the…
Shamin was very informative, professional, and pleasant. He was able to educate us on several of our questions and concerns and I believe it is obvious he takes his job and clients seriously.
Routine preventative maintenance call. Shamin is always on time, very personable, and knowledgeable about the hvac equipment. Shamin is the man.
Very kind, professional, and explained what I needed. Good service!
Great service!
He came for heat check up and was great.
Jon Baker was the best worker I've ever interacted with! He was very kind, friendly, and funny. I really enjoyed his company and he provided outstanding service!
Did annual ac inspection. Helped fix problem with roof gutter. Solved big problem.
The. Best. Would recommend for all matters. Very friendly and proficient. Best result possible.
What a nice guy!!
Tyler took the time to go through everything on the system and explain any future issues as well as address questions I had. He was very professional and courteous. Thank you Tyler and Hoffmann Brothers!
Yearly furnace checkup. Everything went great. Tech discovered the burners in my furnace were in need of maintenance. Decided to replace the burners.
I called Hoffmann and they came out the same day! Scott was very professional and explained everything in detail. Great company and friendly people. Highly recommend!
Furnace Installation: I trust Hoffman Brothers. I am a very satisfied Customer. I have never been disappointed. The team is professional. My installer explained my questions in depth, and in laymen terms that I could understand. (GOING THAT EXTRA MILE)
Very knowledgeable, explained everything as he worked, polite Good experience!
Kyle Canoy was very professional, honest and patient in explaining what was going on with my system while he problem solved the issue. A great Hoffman representative!
Do quality work! Very professional and respects customer.
Quick to arrive and in the repair / replacement part. Such a professional manner ! Highly recommend!
Mike was very professional and knowledgeable! Great experience and provided an expert opinion on routine maintenance and/or necessary repairs for winter furnace needs for our home.
Performed on the furnace and replaced filter.
I requested Kurtis because of his professionalism, knowledge, attention to detail and thoroughness. He is friendly and always does a great job. Today he had a trainee, Alex, with him. Alex has definitely been paying attention to Kurtis’s lead, he too held the same attributes as Kurtis. I wouldn’t have anyone else…
RANDY did a great job
Thank you great job thank you Ken davis
Kyle was on time and was very courteous. He did his job and left the area clean.
Love him he did a great job super friendly would totally recommend
Ben was very nice person informed me what all he was going to do..and what he has done. He also let me know It would be good to get service every two years so I will definitely will be making a appointment with Ben next winter.
Hoffmann Technician was on time, polite and efficient. The work was done in a professional manner and all work products were cleaned up and taken away. I trust Hoffmann for all my home repairs and improvements.
Our yearly maintenance went fantastic!
Ken was professional and informative. Highly recommend.
Technician was on time, explained things well and used time efficiently
Andy was super nice and efficient! Very happy with his service and explained heat pumps to me! Thank you!!
Very good communication. I like seeing a picture of the technician before they get here and always on time.
He did a very good job and was very knowledgeable of my problems
Quality service. Great technicians. Join the maintenance program.
Ben did a great job. He communicated well and took care of things with minimal interruptions to us. Thanks!
On time. Quick and precise work. Found an issue with our heat. Fixed it on the spot.
Kurtis was friendly, professional and took time to explain and answer my questions. He was very ethical in his recommendations stemming from the furnace checkup. Overall it was a very positive experience - thanks Kurtis!
Mike was friendly and profession.
Scott Richardson, help us get more output from our humidifier. He also installed an air purifier. Both units are functioning well.
Very knowledgeable, very professional very neat. All around great experience.
Hoffman Brothers plumbing technician Kyle Casey provided plumbing service to us on Tuesday, August 9th 2016. This is the second time Kyle has provided service for us. We are very satisfied with the service provided. We found Kyle to be competent, courteous and very professional. He is a good listener and…
Told us what we had to remove to get estimate on moving pipes
He was prompt and thorough.
Kyle and his service manager, were awesome! Everything was great they treated me with respect listened to everything I had to say. They answered all the questions. They guided me on things to do to make it more effective. Hoffman Bro's as a company has been awesome called on a Monday with no heat. Signed up for a…
It’s a brand new system installed in May. He did required testing and got me switched over to heat. He is very nice and knows his business. Thank you.
Jesse from Hoffmann Brothers has been out to our place a couple times. One was for a repair, and once for maintenance and to install an air scrubber on furnaces. He is great! Always very polite, super informative and takes his time to explain everything. Very happy with the service!
great,friendly,informative
Jeff came with Hoffman Brothers to check my heater for fall and winter. Jeff did an outstanding and great job. He explained everything well, and did an excellent job. I aptly be happy to have him back when I can fix what needs to be fixed someday. He gets an A++++++ rating. 😊👍
I would give this company 100 stars if I could. It's so hard to find a good business with great customer service, but they went above and beyond. The person that took my call was so friendly and knowledgeable. The service technician was fast, thorough, and walked me through everything. The service was fast and…
This was the first time we used Hoffman Bros for an HVAC project. Jesse checked out our system thoroughly then made suggestions to improve the performance. He returned the following day to perform the work. The quality of the workmanship was first rate. I highly recommend Jesse.
I appreciate Mike wearing a mask. This is very important to me. He also gave Archie, the dog a treat. He did a great job with our very old furnace system and keeping it going.
Hoffmann’s tech was courteous and efficient. Very good company to do business with. Dependable
Very good service.
This is the same thing that I wrote for the heating check-up last year. Easy to schedule. Technician was on time. Did a good job & cleaned up everything. Gave a complete explanation of what was done. Returned everything to its place.
Both technicians were very professional and through and listened to my concerns and addressed them appropriately.
Hoffmann Bros. did an excellent job keeping me apprised of my technician's estimated arrival time. Once here, Ben provided the kind of courteous, professional and efficient service I've come to expect from Hoffmann Bros.
Both technicians were on time, pleasant and gave me information I needed.
Responsive to the needs and professional. And a genuine nice person in general.
Fixture changes evaluation
Very friendly, knowledgeable and efficient. Would recommend him to anyone.Kyle Canoy was great!
Ben was polite, professional and efficient
We started using Hoffmann Brothers for plumbing needs, HVAC system maintenance, and appliance repairs, and we’ve not had a bad experience yet. Everyone at the company is very nice and quite professional. Their service plan seems like a good deal.
Our original forced air system was installed by a fly-by-night company, and so it has a lot of design issues. Josh was able to find everything we were concerned about and we discussed solutions. I felt like not only does he know his stuff, but he was honest and nonjudgemental. 10/10 will absolutely be calling…
Kurtis came out to do the AC and Furnace maintenance. Kurtis is a professional of the utmost level. He noticed that the gas pressure was off and explain it to us as well as the pressure tank on the water heater was bad. Kurtis saved us from a possible electrical nightmare as well as possibly being without heat…
Our service tech Nick was absolutely amazing! He was on time, professional, and very communicative. He also was very informative and provided us tons of information to use in the future. I would definitely recommend Hoffman, and Nick!
Curtis is one of the best. We recently bought a new home and he not only completed the maintenance thoroughly, he also explained a few things to us that we didn't know. He was very friendly, very knowledgeable, and just an overall helpful guy. I definitely will recommend Hoffmann Brothers to everyone I know.
quick and efficient and accuratw
If you have to replace your HVAC system, The serviced from Hoffmann makes it so much better! Thankyou Seth, Nick and Matt
Could not be more pleased with the work done today.
Knowledgeable. Courteous. Kind. Excellent service, excellent outcome!
Ken was quick to diagnose the problem, replace the part and got our system back to running fast. Excellent service.
Chelsi efficiently completed the furnace service.
Great experience all around! Scott the Technician came out the same day and was friendly, professional and timely.
Very friendly, efficient and knowledgeable service. Wonderful
Jon did a great job.
Kyle did a furnace and A/C check and cleaning. He worked hard and did a great job and was very nice and helpful!
Josh arrived on time. Very friendly and professional. Pointed out a few minor issues. No pressure to have repairs done. As a older person I appreciate that. Look forward to using them again.
Very pleasant he told me what he was going to be doing.he was great
Very good very satisfied. Very helpful, very personable ,nice gentleman. YES, all of the above EXCELLENT, nice guy, knowledgeable, very personable. We always ask for him to do our work.
The tech that did the maintenance service was friendly, punctual, professional and knowledgeable . I highly recommend this company!
This was my first experience with Hoffmann Brothers. It was superior from the beginning! I contacted them online via a web form and they promptly contacted me via email, on a Saturday, to let me know that they got my request. I had an AC fix request and electrical. They booked both on the same call. Now - Kyle C.…
My dogs really liked Kyle, so he must be good! Kyle took the time to explain the service he provided and next steps in a way I could understand. He was friendly, good eye contact, relaxed, very professional, well dressed and groomed, and efficient. I also learned about Hoffman University.
They serviced are heating unit. They did a good job. Service man was very polite and helpful.
Dan did a thorough and great job. I felt completely comfortable with him in the house.
Great Company!
Professional and thorough. Explained the system and showed me parts that might need to be replaced in the near future. Will use again.
Hoffman is legit, I was a victim of the July 22' Flood and getting ahold of repair companies was a pain and on top of that FEMA (because it was a flood) wants the bill to be done a certain way which when we did get estimates we would ask all the repairers who we got estimates from to get make the necessary changes…
Technician was detailed and courteous.
Just routine maintenance this time, but another stellar experience with Hoffman Brothers! What most impresses me about everyone on staff there is that they’re all professional, friendly, courteous and just a pleasure to deal with. They arrive as quickly as you would hope in most cases, and get the job done right…
Update 8/1622: Annual HVAC service check and clean AC at year end. Randy is friendly professional knowledgeable. Have confidence switching from AC to furnace in a few weeks will be issue free. Have not seen red build up in bathroom since Nick was here. Who knew light from the bathroom window would cause red mold to…
Jeff was on time and did an awesome job for our first scheduled maintenance. He was very pleasant and answered all of our questions. He cleaned our outside unit, took the heating portion apart and thoroughly cleaned it as well. I might be mistaken, but I think he was singing while he worked. Great Job Jeff!
Hoffman is my go to for all home services! They never disappoint!
Very nice and professional and so quick too!
Ryan was excellent today servicing my air conditioning unit today. Very professional and he explained everything in a professional manner.
Chris did a good job quickly identifying and fixing the problem.
Another good experience with a different service they provide. Very pleased with my home protection plan and all services provided so far, I recommend. I was placed on the cancellation list hoping to get an earlier appointment than scheduled and they were able to come first thing 2 days before scheduled. A relief.
Hoffman Brothers is reliable, punctual, and professional and honest. We have used their services for the past 5 years and they have never disappointed. Highly recommend them.
We've used Hoffman for the past few years. 18 months ago, they replaced our 20+ year old HVAC system with a 2-stage furnace and A/C. The installation was done in a day and the crew was very professional. They even took time to answer my curious 9 year old's questions. A couple days ago, the A/C stopped working in…
Staff are friendly and professional. Ask for Dominic. He is friendly and does an excellent and thorough job.
Great service and courteous technicians.
Great service. I have the home warranty deal. They called me to remind me it was time for maintenance. Professional, knowledgeable, dependable.
Very professional, the techs aren't pushy about minor repairs and listen to your concerns and look at possible causes. All services I've gotten happened ahead of the scheduled time after a phone call asking if showing up early was ok
You folks hire the friendliest and most courteous people in this town.
I've used Hoffman for a few years now. Had an old system worked on at the start. Now, I've fully replaced my heater, AC, and my water heater with them about 2.5 years back. They've helped with my plumbing, my fridge, and I wouldn't hesitate to call them for electric considering what I've seen from all of there other…
Great work. Friendly people. Reasonable price. Who could ask for more?
Hoffmann Brothers has always been awesome! We have been using them for years. Their service membership is phenomenal, the technicians are always so respectful, polite, and professional. We have had A/C units, furnaces, water heaters, and even hose bibs replaced with them and literally every experience has always…
I called Hoffmann Brothers for a possible service repair. I also signed up for the service program while I scheduled my appointment. Service technician Nick D. was very professional and super informative. Glad I signed up for the program.
The technician was very professional and gave updated information.
Very courteous and professional.
Chelsi Dunn is a top notch employee who knows her stuff! She is professional and I was happy that Hoffmann sent her to do my spring AC check up!
He is professional explains things well..very thorough
He inspected AC
Kevin is very professional and friendly. He did a great job to maintain our two air conditioning systems. He is also very thoughtful in addressing my questions, even for the one that was not directly related to the systems that he served. I can tell that Kevin loves his job and his customers. Kevin has my highest…
The repair man was out of the disposal system that was needed & called to have one sent over while he removed the old one. It only took him about 5 minutes to do that & then waited for the new one to arrive, which was about 45 minutes. After installing the new one, he checked to make sure it was working properly. Very happy that it did.
I have used Hoffmann Bros. for yrs and found them to be excellent .
Mike was awesome and so helpful! :)
This is the second time we have had Hoffmann Brothers out to the house to do work and the third job they have done for us. I highly recommend these guys! Quality work, the plumbers are very friendly. We had Steve, Justin and Mike B. at the house and they were all awesome. We have more work we need done and will…
Great experience overall. Knowledgeable and gave multiple options for repairs, but never pushy on what to choose. Definitely will use them again.
I’ve been a client if Hoffmann Brothers for several years, I’ve used them for heating & cooling, plumbing and electrical. They have always been on time, professional, explain the issue & options and reasonably priced. I am very happy with their services and have recommended them many times.
Our technician, Nick Davis, was very friendly and knowledgeable about the AC maintenance needed at our home. He provided education regarding our system and how to improve air flow.
Very professional and thorough. The two Jeffs were great and were able to repair my furnance very quickly.
Hoffman Brothers replaced our heating system recently. The work was done quickly at a reasonable rate. The technicians were great, very courteous and professional. Very happy with this company and would definitely recommend them.
Kyle is very competent and personable. He surely knows his profession. You all can send Kyle here again.
Nathan was on time, very professional and did a great job with going over the cleaning and evaluation of our HVAC system. He told us it was in good working order which was a relief considering our system is 16 yrs old! Thank you Nathan and Hoffmann Brothers for giving us that piece of mind!
I called Hoffman Brothers today because my heater stopped working and a winter storm is coming in tomorrow. They sent a repairman, Ken, to my house within 2 hours. He was professional, easy to talk to, and had me back up and running within an hour. I couldn't recommend them more.
The service technician, Shamin, arrived on time, was professional, courteous & took time to answer my questions. He clearly explained the results of his inspection & next steps, really good work ethic.
Coty was friendly, professional, and efficient in doing maintenance work on my HVAC system. He was able to save me some time by servicing both my furnace and AC on the same visit. Would recommend!
I had a great Hoffman experience with Nick. He was prompt, professional and insightful. Nick was very patient, he showed me exactly what was going on with my furnace. He took the time to answer ALL of my questions to put my mind at ease. He provided honest input that guided me to the best choice for my home. I’ll see you in the Fall Nick!
HOFFMAN BROTHERS made sure my AC and Heating system was working properly. Everything was good. I was satisfied with the time it took Jeff was a very pleasant guy. I can always count on HOFFMAN BROTHERS and I am going to check out all the other repairs they specialize in. Didn't know they do so many services. Your a great company THANK U 🙏
Andy benage was a very hard worker and knew his job very well. He found my gas leaks and sealed them up and took some old pipes out that wasn’t even being used for anything. He was professional and on time. He went over everything with me before doing the work so I knew what was going on and what needed to be done…
Had an issue after a routine maintenance and they were very prompt to respond and resolve it. Much appreciated.
On time, professional, familiar with systems
Coty was very friendly and professional. Would recommend him anytime
The technician Kyle was very courteous, professional and knowledgeable!
Chris was curtious, thorough and very pleasant.
He found out why our air conditioner wasn’t working.
Everyone from Hoffmann including Shamin are outstanding. Very professional, personable, and pleasant to work with.
Hoffman is always professional and quick on the maintenance check ups. Their technicians are always friendly and respectful and we find their prices to be lower that any other HVAC company in the area
Professional service, great communication, informative reporting on home systems conditions and maintenance options.
Very Professional and capable. Chad, the project manager was very knowledgeable and very responsive. He helped us decide on the right air conditioner to install. We had ongoing construction projects and Hoffman Bros were very accommodating and flexible in their installation. Vince and Joey were the installation…
Andy was on time (even with the bad weather) and was very helpful in explaining what was wrong and what could be done to fix the our problem with the heater.
Kurtis Pointer was great!! So pleasant and made sure we were pleased!
The technician was fine but I found the recommendations fair but the cost UNREAL! For a humidifier Aprilaire 600m on Amazon $159 and their price $854. For a capacitor, online Supply House about $7.50 Hoffmann would charge $180. Oh, those quotes are with my discount as a member of their maintenance. I was more than…
We have had a great experience with this company since our first communication with Hoffman Brothers when we had a new HVAC system installed in October 2020. All of the technicians (Hank Hilderbrand, Dallas Hamilton, and Aaron Marvel, among others) in our home and the people in the office have been friendly and…
Coty the service tech was good natured and friendly… very informative; was done quickly; answered questions; and provided options for future service.. job well done
Taught me about my furnace and shown me the issue at hand to look up and compare myself. Honest and professional and brought heat back to our house.
They did a great job in repairing my furnace on a cold winter day. Prompt and very polite. Mike was a lovely young man!
I want to thank Shamin for his kindness, professionalism, politeness in helping me and my family stay warm. He knew exactly what the problem was. He explained our problem with the furnace in details to my husband, and Aaron did a wonderful job in shadowing and assisting him . I think these two guys work wonderful…
Mike provided excellent customer service! I highly recommend I use Hoffman Brothers for my home and businesses.
Shamin Presley was great performing the winter maintenance for the geothermal system. Shaman replaced the orifice and the strainer which were clogged due to hard mineral water in OFallon. We ended up having a pre-water-filter installed, prior to the water entering the humidifier unit, so that we would not have this…
Scott has done maintenance for us for years now. We highly appreciate him and his work.
They inspected and identified system weakness and replaced parts as necessary. Quick and painless.
Josh from Hoffmann Brothers was very polite, professional, and quick to diagnosis my heating system problem so our house could have heat again. Thank you for a job well done. I highly recommend!
Today Kurtis came out to perform regular maintenance on our heating system. He was on time, professional, knowledgeable and extremely friendly and courteous. We have been using Hoffmann Bros. for about 5yrs now and they've done a lot of repair and maintenance work for us. We have always had great experiences with them and I highly recommend their services.
Hoffmann Brothers has been my go to for anything in my house that needs repair that I can't do. They are always friendly and respectful, as well as knowledgeable. I can bug them with questions and they supply all the answers to keep my house running well.
Second time I have called Hoffman Bros, first was for electrical, and second for heating. They have provided excellent service on both occasions. Josh was quick to diagnose the problem immediately and was able to offer a fair amount of knowledge and sound advice on options going forward. Choose Hoffman Bros of you…
The tech is very knowledgeable and a pleasant person. Would highly recommend this company to anyone needing service to there heat exchanger or heat pump.
The technician Nick was very helpful and professional, I would highly recommend Hoffmann Brothers to anyone in need of HVAC problems.
I cannot say enough nice things about this company as a whole. I have had multiple technicians in and out of our new house, doing multiple repairs and services, and they are all professional, friendly, informative, and clean! One of them even swept and wiped the floor of my foyer when they were done coming in and…
Randy did a great job on our yearly AC maintenance. He found an issue with one of our units and quickly repaired it. Most importantly, our dogs did not bark at Randy.
Dave was just at my home, he was on time, professional and answered all my questions and more. Can you please send Dave all the time :-)? Today 6/10/19 Kyle and Matt installed my new system and they did an excellent job! Thank you both for working all day to get us back up!!!! Thank you, Doug Pierce
They sent me texts to keep me updated on when a technician was coming out. The technician, Jim, was out within minutes of them notifying me when he was coming. Jim was an all-star. I've had some companies treat the heater maintenance visit as a chance for a sales pitch. Jim did not. He was straight with me. I…
Was able get service same day and was advertised. Was given a quote before moving forward and the tech (Matt) was able to address the issue. Very satisfied.
I ask lots of questions and Scott was a good explainer. I’m glad to have my a/c serviced and he assured me that all is well. I hope I can schedule him for the next tuneup. Hoffmann brothers may not be the least expensive in town but you get what you pay for…and I get good service and value from them. I highly recommend Scott and Hoffmann Brothers.
Jeff is a pleasure to work with! He’s personable and very professional. He asked us if we had any concerns or questions before he started the maintenance service! He was concerned for us! After our initial chat, he checked everything out and we received a good report! The furnace is in great condition! That’s…
As usual, their technician was professional, on-time, and courteous.
Friendly, professional, and knowledgeable. I would highly recommend! These guys aren't going to charge you for something that you don't need, and they always give different options at different price ranges when they can.
You just know they will do a good job and I don't have to worry about anything
Michael did an amazing job! He let me know all the potential issues with my furnace and was very kind. Great guy and great customer service!!!
Craig was fantastic! He talked me through the whole process and answered all my questions putting me at ease. Thank you for the quick response and service!
Great responsiveness from the office. Technician showed up right on time and was courteous and professional. Fixed a broken water pipe in my basement. Quick and done right. Will definitely use them again!
I've used Hoffman Brothers for over 15 years. They are responsive, professional and do the work correctly. As they have expanded the business from heating and cooling, I have employed them for plumbing and other services as well. They also have a new system where they update you during the day regarding the time…
Josh came out this morning. He diagnosed my issue quickly and had my repair done in minutes! He was awesome!!!! Thank you Josh! I also received a photo of what my tech was to look like so I new who I was expecting and he arrived at the appointment time. J. Lapin
I simply cannot rave ENOUGH about every single experience with every single person whom we had the PLEASURE of working with throughout our ENTIRE process with Hoffmann Brothers... Our gem of a friend/family (Michael Barth) represents this company so well, that when we found one of our heat pumps recently frozen over…
Kurtis was exceptional. Great customer service skills, very personable and knowledgeable. I'll definitely request him for future service.
On time! Honest and reliable! Very impressed.
Jeff was great! He was professional, knowledgeable and a very nice person. I would love for him to come back to my home when I need my boiler serviced again!
Update Dec ‘21: Ryan P. came out for our first routine maintenance after installation and he was great. Conscientious and smart. Above all else, he listened to the details of a few concerns we were having and identified the problems. Ryan was great! m July ‘21: We're in the planning process of a complete HVAC…
Get cutomer service on phone. Kinda a rarity these days. Sent out "Mike" who was great. Experienced. Took the time to walk through issue and explain process. Will be using Hoffmann in future.
We recently had a furnace and air conditioner installed by Hoffman Brothers and we were so impressed with the service! The technicians were knowledgeable and friendly, and the equipment was installed quickly at a reasonable price. I would definitely recommend them and will use them for future services.
Amazing! Love Love Hoffman. They are super easy to work with!
Hoffman Brothers also did the wiring in the house. Hoffman Brothers never lets me down and I can always count on them. I couldn't pay everything at once.. They helped me with getting everything financed....Now, I have affordable monthly payments. Thanks Hoffman Brothers.
Very professional and personable!!! Fantastic communicator!!! Highly recommend.
ADT installed a thermostat and completely did it wrong. Hoffman tech traced out the wiring and isolated the problem to incorrect wiring and faulty thermostat. He corrected the issue and installed a properly functioning unit.
Hoffman Brothers is amazing. Our heating went out, and I gave them a ring. They were available next day, however I was not. They worked around my night shift schedule, showed up, and got heat to our house in about an hour. Shamin Presley was our tech. Super professional, polite guy. Took the time to explain…
I was impressed with the quality of work, professionalism of the technician and the overall experience. This is not my first experience, I highly recommend Hoffman Bros!
Hoffmann Bros installed a new HVAC system for us in 2002 and has serviced it regularly ever since. They are currently in process of updating the system. Year in and year out, they have provided us with exemplary service which means that our system has worked well for us. They came up with a great aesthetic solution…
Very pleased with Aaron & Pat of Hoffman Brothers Heating & Cooling. Excellent representatives of the company. Good work performed. Hoffman Bros tends acquire and retain technical people with good customer service skills.
The technician restored furnace operability by replacing a worn capacitor and tightening screws in the compartment which houses the fan. The unit appears to be working well and the home is warm again. The technician was very professional and highly skilled. Thank you.
Scott from Hoffman Brothers was very knowledgeable, professional and made sure everything was fixed safely and thoroughly. I will definitely be using them again in the future and recommend them to anyone in need of HVAC or related services.
Glenn is awesome! Very honest and knowledgeable.
Coty was very professional, personable, and professional. He answered all my questions without speaking over my head.
Thank you for answering all our questions!
Starting from Brian who came out to measure, to the installers, the whole experience was very professional and informative. Brian was the only one out of 3 vendors to take the time to measure and make sure the equipment we were buying was an adequate size for our house. He sat down with us and explained all of our…
Kyle did an awesome job! He was very helpful and answered all my questions. We will definitely be using Hoffmann for our HVAC needs!
Michael was fantastic and a pleasure to have in my home. What differentiates Hoffmann Bros. is there customer service and they always do the little things that really matter. Michael, and all the other Hoffmann Bros. guys that have been in my house, always put the customer first. They are kind, considerate, explain…
Shamin was very, very helpful when I had difficulty with my Sansone mini split device that was installed by another company. He ran some tests and explained why the system had temporarily stopped and that this was not unusual. He really knew his material. Consequently, I felt much more comfortable knowing that the mini split was in good order.
Shane was very pleasant and professional. He explained what work he would be doing before starting. He wore a mask and booties over his shoes while working inside. He was thorough and checked the thermostat multiple times to see if the system was heating properly. He also bled the air out of the radiators.
Hoffmann brothers treats me like a member of there own family .From the great customer service you get when you call to make you appointment, to the professional service you get at your home. I would not use or recommend anyone else. Just had my heating maintenance done was very pleased. 11/10/2021
My nest thermostat failed and i called HB, they sent Michael an hour later and he did a great job with the diagnosis, and while fixing my thermostat also fixed my humidifier that I didn’t notice it wasn’t working properly. This company is very professional and very clear on their pricing. I recommend them, it’s the…
Shamin performs all of our boiler maintenance. He is thorough, knowledgeable and always willing to answer our many questions.
Professional and courteous technician. Very thorough and gave detailed explanation of findings.
Kevin did a great job with duct modification and was very courteous.
Repair person was prompt, polite, fast and efficient
Randy did a great job and very professional .
Jeff came out to perform a tune up on my heating system. He was punctual, courteous very thorough and knowledgeable. I have been using Hoffmann Bros. for two and a half years now and never had a problem with any of their employees that I have encountered to date. Highly recommended!
Kyle was prompt, courteous and professional. He gave a full explanation of the service and answered all my questions.
Grant was exceptional and very thorough. Fixed our minor furnace issue and more!! Prompt, professional, and courteous service.
The technician was on time, polite, knowledgeable, worked a very hard day, and completed the project with superior quality.
Hoffman Bros was fantastic! Highly recommend for their customer service, communication, and attention to detail. Loved how they texted updates as to when they would be available…made it easy to go about my day. Mike was respectful of our home, professional, and extremely knowledgeable. He not only solved the…
Very professional service always with Hoffmann Brothers. Learning of all the services they offer, I will be a regular customer.
Super professional. Always fair. Always easy from a customer standpoint.
Jake was an exceptional technician. He took time to explain everything he was doing and was very quick without rushing the job. He was professional and polite, even giving me some treats for my dog. I would recommend him to anyone and will request him for future maintenance.
Great friendly fast service!
I have used Hoffman Brothers for serval years for service on my A/C, heating, appliance repair, etc.They are always great to work with, professional, and responsive. I recommend joining the monthly customer program. It includes free annual maintenance and discounts on repairs.
Scott did a great job! I definitely would recommend Scott!
Very professional
Matt Northway was terrific! He has a comprehensive knowledge of the options for the work we needed, made sure we knew what was coming next, and was clear about costs and systems. And he did the work as advertised and set us up with a project manager to develop a plan for a problem he could see was coming.
Ken and Eric were very thorough and helpful. They explained everything to me and I am very pleased with the service and the great technicians.
Been using Hoffman Bothers for a long time for AC and furnace maintenance /repair, plumbing and electrical work and have found them to be consistently reliable, professional, and competent, as well as very flexible and responsive to scheduling.
Prompt, professional, high quality work
Well knowledgeable about the heating unit.
Ricardo was polite, professional, knowledgeable and accommodating. I was extremely satisfied with the service and we’ll use Hoffmann Brothers for all our HVAC needs moving forward.
Service was prompt and professional. Having to replace two hvac units, they completed the work in one day. I would absolutely call them again for any other work that needs to be done.
Hoffman Brothers are the best! Highly skilled, knowledgeable,and customer friendly!
Chris was great. He arrived on time and had a great attitude. He checked everything out and while he didn't find anything with my heating or air conditioning, he did notice a concern about the pressure release valve on my water heater and suggested I contact a plumber. What more could I ask for! I have had your…
Very professional, very well done job.
I can’t say enough good things about Chris and the Hoffmann Brother‘s company. They always go above and beyond to make sure that we get the job done correctly, and they provide excellent information without any pressure at all.
The HVAC system maintenance was performed professionally and in a timely fashion. Thus far, I am quite pleased with the Hoffmann Bros. home maintenance plan.
Steve Hueffmeir at Hoffman Brothers was phenomenal! He showed genuine care for my concerns and he was exceptionally kind. I would want him to come back to my home any time I have a drain issue!
I have used Hoffman Bro’s. for 3 years now. They are professional and customer friendly. I have also used their plumbing service and was very satisfied.
Very friendly and polite! Very efficient!
Needed some ducts repaired and replaced, and they got there on time and finished super fast!
Hoffmann is a great company. Workers always professional and trustworthy. I had more extensive work done last year too with sewer issues and they honored a quote despite a significant increase in scope. I’d recommend them to anyone.
Jesse was a true pro. He was here to look at a non-working pilot light. He figured out right away it was not staying lit as it was not the proper type door on and it was sucking the oxygen out of the closet. He also noticed the piece of equipment on was in quite bad shape and he showed me. We replaced it, kept…
We have been using Hoffmann Bros for seven years, and have been taking part in their membership club for most of that time. They provide regular maintenance on our furnace and AC for free as part of membership, and we get discounts on services they may need to do. Our system was old, and when the furnace died, they…
Randy arrived early, very courteous and professional. Highly recommend!
Kyle was both, very professional and very friendly! He kept me informed of everything he was doing and why. Made sure that I had no questions before he left. I will request him for future maintenance!
The tech did an excellent job!i He was extremely polite and I explained everything in detail! I couldn’t have ask for better service! Thank you so much! Calvis Wright
Josh re-wired the auxiliary heater for my heat pump/AC so it works properly. It was covered by my warranty, and I am happy about that.
Shamim Presley very good and helpful an did his job very well i will use him again thanks for your assistance today
Great job... always ready to help. We appreciate their service...
Really great service - very pleasant and honest!
They were quick to come take a look at my furnace operation during the height of AC maintenance. Very happy with their service.
First time doing business with Hoffmann Brothers company. My home warranty was giving me the run around to send someone out to my house to fix my water heater and I asked if I could find a contractor myself. I google water heater contractors and Hoffmann brothers popped up. I called to schedule an appointment for…
I contacted Hoffmann Brothers to get the HVAC systems serviced in my new home. The technician, Matt, was very polite and professional. He also wore a face mask and shoe covers. He took the time to explain the issue that was affecting my central air conditioning system and to answer my questions. When I decided…
Hoffmannn Brothers is one of the most professional companies I have ever dealt with. Very organized and very good followup on when the technician will be arriving. I would recommend them to anyone needed their services.
Efficient pleasant and on time
Knowledgeable and willing to take the time to discuss issues and options with consideration for cost and long term functionality.
Hoffmann Brother diagnosed my aging Sub Zero refrigerator with excellent results. Unlike others, they took the time to look at the issue in detail and offer a range of options without jumping to the most expensive solution. I highly recommend them and special thanks to Jerry and Cole for being courteous, friendly…
Hoffman Bros is a company you can trust to do the work correctly and with the customers best interests in mind. Very prompt and professional.
Very professional and courteous..
Steve handled our plumbing issue above and beyond our satisfaction. He was kind and courteous and a pleasure to have in our home.
Kyle Canoy was an exceptional service person. Not only did he clean and service our system, he pulled a mouse out of our outdoor unit. After I completely freaked out I explained to him about this crazy fear I have. He very patiently and kindly listened to my story and didn't even point out to me that my house backs…
Such a good experience for us From setting the appointment to Michael leaving us with our furnace issues resolved just excellent folks to work with.
I’m extremely happy with Cody’s attitude and work ethic. He came in and was polite, knowledgeable, and quick!
We had a GREAT experience! Very professional and helpful!! Highly recommend them!
Everyone at Hoffmann has impressed me with their professionalism. From Chad the project manager to Jake and his crew. Their explanation of the process and almost military execution of the installation was amazing. I wholeheartedly recommend the Hoffmann Bro experience.
Overall a very professional service. Very organized and all the technicians are knowledgeable. Very responsive. They're not the cheapest, and they even state that, but they have to be one of the better if not the best in the region.
Joel Line was great! Very knowledgeable and detailed. Explained everything and was very through.
Hoffman Brothers’ tech Mike did a very thorough job, pointed out items to monitor and answered all of my questions
Very professional
Great job - informative about options and satisfied with the overall service call.
Prompt and courteous service, good explanation of problem and repair.
My tech Cody was very knowledgeable about his company and his craft. It's very relaxing when you get a tech in your home for a service call who knows his business and performs like the professional you expect when you have a problem... Maybe he's going to be teaching classes for his company in the future.
Andy was prompt, professional and very easy to work with. He didn’t waste time and was happy to work around a few things in the house. Let me know everything was in good order and some things to keep in mind.
Highly recommend Hoffmann Brothers!! It started with getting my bid from Robert, all the way down to the techs who installed my new system. Very thorough and very professional. Great all around company and they will be the only people I call with any further issues.
Glenn came out and gave my wife and I an HVAC replacement estimate. He was thorough, knowledgeable and attentive. We will definitely be doing business with Glenn and Hoffman brothers to get our dated furnace and ac units replaced!
He was very professional and knowledgeable. He came with all the tools necessary to complete the job speedy. The installation passed inspection
Chris was super knowledgeable and helped make our system more efficient.
I have a monthly service contract with Hoffmann Bro for over 3 years. Their service technicians are very professional, knowledgeable, and courteous. These guys just replaced our old heater with a new one in the middle of this severe cold storm - helped us keep warm. When they were working, they gave us several space heaters ... very thoughtful of them!
Our heat was turning on and then shutting down within minutes and we didn’t know what was going on. It was a 0-15 degree week outside, so inside it was 53 degrees as things weren’t working. I am a Hoffmann Brothers Home Protection Plan member which always has its benefits, but TODAY it really came in handy with…
Every interaction with Hoffman Brothers has been just as you would expect any company to act. Professional, on time, and understanding of your current situation. They have given us a break on pricing at times (when we were outside our service contract). When we were in desperate need of a new furnace the CEO of the…
Kurtis was awesome, helped fixed a thermostat issue for us during a snow storm. Kurtis is the reason we signed up for the Hoffman brothers protection plan.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
