How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for heating system maintenance
Clear ✕All 835 Google reviews tagged “Heating system maintenance” · showing 120
Amazing service!! AC back up & running within 24 hrs. Such nice techs too!! Fantastic electrical advice & safety
Nick fully discussed sump pump options with me, then did a quick and thorough installation, improving on the original set-up.
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
Eric was very personable and knowledgeable. He was very thorough and explained a few things to me about the system.
Kyle was professional and efficient.
James was both very friendly and professional. He didn’t excellent job and got the work done quickly. He explained everything in terms I would understand which I certainly appreciate appreciated.
Jim is very , professional, knowledgeable and friendly ! Explained things he did when providing winter service to my furnace. Thankful he is a dedicated member of the Hoffman company
Chelsi was knowledgeable, careful, thorough, and very willing to explain three issues that she quickly took care of.
We have used Hoffmann Heating, Air Conditioning and Plumbing for several years and the service is always top notch from the office staff to the service technicians. We would recommend contacting and using them for your household.
Very friendly & professional. Would highly recommend Hoffman Brothers! A++++
Andy was my technician this maintenance visit. Excellent, professional, and courteous. I am truly grateful for the prompt and thorough care given to my appliances. Thank you.
Hoffmann has consistently been professional, timely, experienced, and has explained their process to us for over 10 years!
Hoffman Brothers consistently delivers top-tier service, but their customer service representatives truly set them apart. Scheduling home repairs can often be stressful, yet their team turns it into a completely seamless experience. Ross, in particular, deserves special recognition for his exceptional communication…
Jeff was great. Very very knowledgeable and several solutions to potentially fix our problem
Shane was very friendly and did a excellent job.
The technician was courteous, professional, and efficient. He explained everything that he did when he was finished.
In the recent past, we have engaged Hoffmann Brothers on five major projects (two furnace, AC air handler and condenser installs, mini split install, and tankless water heater install) as well as a few smaller ones (whole home water filter/conditioner installation, appliance repair, thermostat installation).…
Update ( June 2026) : Highly recommended! We recently had Vince V. from Hoffmann Brothers out to replace our broken kitchen faucet and faulty sink shut-off valves. Needless to say it was an emergency with the handle broken and water continuously running! Hoffmann was amazing and sent him out the very same day and…
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Our service tech, Kyle, was awesome! He went over our HVAC system and explained any questions we had very thoroughly. I highly recommend Hoffman Bros.!
Really happy with the entire service experience. We have been Hoffmann Bros customers for years. They are terrific in all facets!
👍 great service,
I really appreciated the job Jeff did for us today
Bill was very helpful, resolved our issue quickly and got our heater back up and running smoothly.
Jim was prompt,pleasant and professional. I've had such a hard time finding a reliable affordable service so to discover that not only do they repair heating systems but also appliances,electrical issues,plumbing,roofing and air conditioning systems for a low monthly membership. Would definately recommend ....I even…
Bob Eckert came to replace a kitchen sink faucet for us. I purchased the faucet myself, similar to the one we had. He was on time, friendly and informative. He answered all my questions. His work was very good and efficient. We were very pleased with the work done! Thank you.
Did some silicone caulk by base of toilet and bathtub. Was very knowledgeable and gave me information I needed
I have a very old house, that has been modified many times, over many years. Noah came out and figured out why one of my exterior plug didn't work. Turns out it is on a switch, about 30 feet away? Someone helpfully flipped the switch, and turned it off. It also turned off an interior wall mounted light fixture,…
Tyler did an excellent check on my furnace and air ducts. Tyler was yery professional and explained everything he was going to do and he showed all pictures of my furnace and ducts.Tyler is an asset to Hoffman Brothers Company
Nick was extremely helpful and was able to figure out our electrical issue with ease. He explained everything in easy to understand terms and was able to fix our issue fairly quickly.
Great service, informative, and on time.
A+ Sevice, I’m very happy!
As always, we were pleased with Hoffman Brothers as they are professional and dependable. They always let us know when we can look forward to their expected time of arrival the day our appointment is scheduled which is so helpful.
Justin was professional. He took time to explain what he was doing and answered all of my questions. I was thoroughly pleased with both his effort and his attitude. He should be commended!
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
We have been so impressed with all of the services we receive from Hoffman Brothers. We started with them many years ago for HVAC service and recently hired them for an electric job. Clint came out to give us a bid. He was efficient, courteous and knowledgeable. It was a great bonus that he offered a discount for…
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Today, was an electrician day! Two days ago it was all plumber. Again, electrician was on time, answered all questions, checked the 2 panel boxes, replaced a fried circuit in kitchen wall, cleaned up. He solved the problem. I was very pleased with the quality of his work! Thanks, Hoffman Brothers. Another job well done. C. Johnson
Kyle provided an excellent maintenance check.He was fun and informative about the heating system and how it works
Hoffman Brothers were great! I could not find any one to service my generator and then I came across Hoffman Brothers. They were professional and accommodating from the very first phone call. The job was done faster than I expected and they showed up on time and finished the job quickly and efficiently. I could…
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
We have had service with the HVAC Division, Electrical Division and our generator was serviced all in the past week with Hoffman Brothers. Ken, Michael, Dan and Lynn (Bubby) were all at our home and they were all on time, very professional, knowledgeable and overall nice guys. Ken gave us a phone number where we…
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
Toilet reset due to leakage Garret was extremely professional and did an excellent job!!
Dustin is great, goes the extra mile.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
Carter is the EPITOMY of what I expect from the employees at Hoffman. He is courteous, very proffessional and congenial. He was here for yearly maintenance on our a/c unit. He preformed the work quickly and efficiently. Upon completion he provided us with info on some concerning issues and the estimated costs.…
Arrived on time. Professional, explained the work before and after. Clean up conducted, courteous and showed me how to use app for easy temp control access.
Very competent technician which is what I now expect from Hoffman Brothers. Thank you
Great, friendly service! 😊 Highly recommend!😊 Alex was friendly, professional and thorough. I feel confident that my furnace is in good hands and that I will be warm and cozy throughout the winter. I received a friendly reminder call from Anna to schedule my appointment and a friendly call from Madison to let me…
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
Shamin was very thorough and very professional. Found that my thermostat needed adjustment so he did that and explained everything he was doing.
Arrived on time, professional, personable, cleaned and checked furnance
SERVICEMAN WAS very professional, pleasant, knowledgeable.
Furnace checkup. He also notice my humidifier was not on and turned it on since it is located on the furnace.
Jon was very patient and informative with the issues concerning my AC. Excellent friendly service.
All technicians are very professional. Ben took care of the normal routine maintenance and was able to install a new thermostat
Great job as usual
Every time I have used Hoffman Brothers I have been very satisfied.
Carter was very informative. Very good at his job
These guys were the best. We were on vacation and our son-in-law called us to tell us that it was getting kinda chilly in our house. I couldn’t get hold of a friend of ours so after waiting for a call back from the friend I called Hoffmann Bros. They came over in a few hours and evaluated the furnace. The unit was…
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
Hoffman Brothers’s Is a must have if you are a homeowner! Hoffman Brothers is always professional and provides us with educational information about the services provided. We appreciate Hoffman Brothers.
Very professional and informative about all things HVAC! Best in Saint Louis!
I use Hoffmann always for my heating and cooling maintenance. They have kept an old system working for a very long time. Jerry was wonderful, on time, In and out in less than an hour.
glad that we have Hoffman Bros to check our heating and cooling systems. The men are professionals and act according. We had Rick Peña here today. Very professional and satisfied us with his knowledge.
Good advice, most informative and helpful guide as to future operation.
Bobby was awesome. Got our old unit maintenance done and this is his 2nd time out with us. Always a pleasure seeing him and this time he remembered our favorite coffee and had coffee in hand for us when he arrived for his morning appt.
Showed up for maintenance on time and prepared, with all the replacement parts ready to go. Tech explained everything he did.
Excellent service
The technician took time explain extra things to me I had some questions he went back down in the basement a couple times throughout some items that I wasn't aware that were left over I was pleased and happy and I will take some of the suggestions that he gave me
Matt was great very professional and knowledgeable!
Jeff was very professional, diligent, punctual and communicative. He answered all of my questions directly. I'd be pleased to have him provide service again.
As always, super professional employee, arrived on-time, performed service as well as noting issues in the future that may want to be addressed on other items. I appreciate the heads up so I can prepare for future replacements in my home.
Service was efficient. I'm pleased.
Curtis did a wonderful job. I was impressed with his knowledge and professionalism. This is why I use Hoffman heating and cooling.
Technician was knowledgeable, efficient, thorough, and well prepared to do the repair. His explanations were helpful. Service was scheduled promptly.
Excellent service from Shamin this morning. I think he needs to be classified as Technician Extraodinaire!
On time. Excellent service. Discussed options and maintenance. Would recommend using Nick for future calls.
I just purchased and had installed two HVAC systems at my home, and I would like to state what a pleasant experience it was. Chad, the salesperson, gave us various options in a clear and concise manner, and did not high pressure us. He was very knowledgeable on the subject and explained the systems to us in a very…
No thanks
There were honest, neat and clean employees and very dependable. That have a great warranty system that is set as a win for all. I highly recommend them.
Personable and knowledgeable.
Mike was thorough and explained everything in detail. Very personable and we would welcome him coming back into our home to do more services in the future as needed.
Jesse, our technician, was very thorough in the Spring tuneup of our hvac system prior to cooling season. He is friendly and professional and helped regulate the airflow throughout the house. I will definitely request him for our Fall tuneup.
On time and very thorough. Michael did a terrific job.
Tyler did a great inspection, was well informed and personable.
We now call Hoffmann first for our electrical , HVAC, and plumbing needs. Nick was the most recent to stop by, and did a wonderful, professional job. Can't say enough good about their service and technicians.
Zach did an awesome job explaining the issues and recommended .
The repair technician, went beyond services for us.
Very friendly & helpful
Your workers are the best on time stayed to the end cleaned up just like new there names areNathan and Chris
Mike is a knowledgeable and professional technician. Answered all my questions and took the time to really understand my system’s history and performance. Highly recommend him.
Ricardo was very professional and clearly explained the issue and what was needed to resolve it.
Worked quick and nice man thumbs up !
Mike was very personable and professional. He explained our options and contacted a project manager to further assist us. Very happy with Mike!
Cody is a professional & kept us informed of what repairs were needed & the costs before proceeding. He has been our technician 3 times & he’s amazing. No hard sells :) Hoffman Brothers is great about getting next service calls schedule! They will continue to get our business as they treat their customers great. Thanks!
I have used Hoffmann Bros. HVAC for sometime now and would refer them to anyone . Ben is such a great guy and was on time and knows what he is doing. Really appreciate him. Thank you for your service. He was very nice. I missed Mike but was happy to hear he had moved up. Congradulations Mike!.
Josh Seagraves is the unexpected professional!!! This young man is awesome. If only there were more service technicians with his knowledge and great attitude! A 10 wouldn’t be a good enough rating for value with Josh. We trust him. And he’s earned that trust. Awesome young man!
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
Good job!!!
Heat pump was not changing properly from heat to cool. Andy found the problem--the thermostat had not been wired properly upon installation--and fixed it under warranty. Good troubleshooting. Did a thorough troubleshooting to make sure everything was correct.
Matt from Hoffman Brothers was very professional. He greeted our dogs then went to work. He explained everything he was doing and let us know that our system was ready for the summer.
Our furnace quit heating and blower did not function properly happened on a Saturday, and Hoffman Brothers got us into their schedule that day...heat was restored and follow up circuit board was replaced...my wife and I were totally satisfied with their service..
Inspection of AC relative to service contract.
I had a problem with the dehumidifier drain since it was installed. Finally I called the company. Matt Evans was sent and became my savior and corrected the problem. And I am very thankful.
I had Hoffmann Brothers come last week for my heating system maintenance. Ben V was my technician. He arrived on time and was very personable and professional. He took the time to answer questions I had. Ben was great!
Excellent service!
My technicians were prompt, responsive, and respectful of my home. I’m planning to use them for several other projects.
Ryan did a great job
On time. Very pleasant service by Craig.
Kyle was very knowledgeable, polite and patient tech. He walked me through each and every step and patiently answered my endless questions. From customer standpoint it really helps when the tech explains - what a particular part/component does, why it needs to be changed, how much life left on it etc. Definitely a…
Very helpful and thorough.
Service was excellent. Very polite, very professional, very efficient. A great visit.
Best in the business. Fixed my HVAC in a matter of hours. Thanks again
Between the professionalism, the friendliness, clear and honest communication; Hoffman Brothers are a clear choice. I have had several repairs & maintenance done over the last couple years and each worker is just as awesome as the last. Even the phone operators are awesome. Personally, I don’t waste my time calling anyone else for my rental property.
I have always liked how they keep you informed of appointments and when they are arriving. Overviews of what they are going to do and what has been done. And very aware of Covid safety.
Humidifier repair through furnace was done professionally and timely. I have gotten nothing but GREAT service from Hoffman Brothers and their technicians. It's a good thing to have a place to go to for one stop shopping. Keep up the good work 👍🏾
I can always trust Hoffmann Brothers to get the job done promptly and efficiently. They are a joy to work with.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
