How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for heating system repair
Clear ✕All 350 Google reviews tagged “Heating system repair” · showing 40
Very professional, explains everything so you can understand
Great service and friendly knowledgable technicians. Everyone from the office staff to the technicians are so helpful
Incredible service. Eric knows his stuff. Called this morning and fixed this evening. Eric is smart and kind.
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
Holy cow, good luck talking to a person that can help you. I don't know if they use a service in Asia to handle their calls, but I was denied talking to a salesperson, saying they didn't have a sales department. What? I tried calling twice and got nowhere. Super frustrating.
Service is always excellent. The employees are prompt, courteous and efficient. Pricing is always fair and reasonable. They rate an A plus in my estimation. Jay Summerville
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Excellent, competent, knowledgeable, and friendly service
Andrew at Hoffmann did a great job today with replacing the heat exchanger in my furnace. He was very professional, polite, and answered all my questions. I highly recommend their services.
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
Randy was courteous, professional and most importantly fixed the problem in short order. Highly recommend.
Kurtis was very professional and helpful! We were without heat and he got us fixed up in no time!
Furnace didn’t come on today and Bill came out and fixed it! Great service!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Hoffmann was able to fit us in same day for electrical repairs. Fantastic service and great expertise.
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
Professional, experienced, very nice. Found the problem immediately and fixed it great job.
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Stephen did a great job. Thank you Hoffman Brothers for having an employee who make you feel safe.
Excellent customer service, most professional HVAC techs in the region, thanks!
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
This company has a good reputation for a reason, the plumber who came out knew his shuff and executed accordingly. He answered all questions and even provided extra details and maintenence tips with accurate facts.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
Mike explained everything thoroughly, he was very helpful and did a great job.
Came out in timely manner and didn't try to sell us on unnecessary repairs
Very competent technician which is what I now expect from Hoffman Brothers. Thank you
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
On time, Professional, Clear explanation of problems ,solutions etc. possible future issues. Left my home as it was before he arrived. Turns out you can still get high quality service somewhere these days. Mike found the glitch My AC was working when I left for work my home was cool and it was still working when I got home.
Competent and very knowledgeable!
Very professional and friendly! Did a great job installing new AC and even built a box fort from the package for my kids in the front yard! Lol
AC went out on a Saturday morning and Nick was routed out early afternoon to assist. Nick did a fantastic job getting everything running properly, and also did a proper cleaning and check on the entire system while he was here. Couldn’t recommend Hoffman Brothers or Nick any higher!
Curtis was fantastic, knowledgeable and courteous. Could not ask for more.
Randy came and looked over our air conditioning unit that they installed last summer. He gave us a great check-up, cleaned it out, changed our filter, and even ordered us new filters to have as back-ups. Great experience!
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
Jeff was very professional, diligent, punctual and communicative. He answered all of my questions directly. I'd be pleased to have him provide service again.
Awesome Team!!! Team work makes the dream work. Stephen totally rocks! Elliott was great as well.
Technician was knowledgeable, efficient, thorough, and well prepared to do the repair. His explanations were helpful. Service was scheduled promptly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
