How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for heating system repair
Clear ✕All 350 Google reviews tagged “Heating system repair” · showing 100
Very professional, explains everything so you can understand
Great service and friendly knowledgable technicians. Everyone from the office staff to the technicians are so helpful
Incredible service. Eric knows his stuff. Called this morning and fixed this evening. Eric is smart and kind.
Nick M.listened respectfully to my concerns regarding my heating system. He efficiently identified what the issue was and because he was knowledgeable, corrected the situation and changed the filter. My heating system is now working as new. Once again, I am very pleased and satisfied with the excellence of Hoffman Brothers and its employees.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
Holy cow, good luck talking to a person that can help you. I don't know if they use a service in Asia to handle their calls, but I was denied talking to a salesperson, saying they didn't have a sales department. What? I tried calling twice and got nowhere. Super frustrating.
Service is always excellent. The employees are prompt, courteous and efficient. Pricing is always fair and reasonable. They rate an A plus in my estimation. Jay Summerville
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
You go with Hoffman because of who they are. The most professional and friendly people that have been servicing my heating and cooling needs for almost two years now.
Excellent, competent, knowledgeable, and friendly service
Andrew at Hoffmann did a great job today with replacing the heat exchanger in my furnace. He was very professional, polite, and answered all my questions. I highly recommend their services.
Short answer: highly recommend. This company is the total experience! I’ve used Hoffman Brothers for the last 2 months now purely for electronic project. The work has been amazing, the professionalism is above other companies standards, and from first call into the office to the tech coming out, it all an amazing…
Randy was courteous, professional and most importantly fixed the problem in short order. Highly recommend.
Kurtis was very professional and helpful! We were without heat and he got us fixed up in no time!
Furnace didn’t come on today and Bill came out and fixed it! Great service!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Hoffmann was able to fit us in same day for electrical repairs. Fantastic service and great expertise.
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
Professional, experienced, very nice. Found the problem immediately and fixed it great job.
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
Very professional and informative of options (home office) their dispatch & my technician, all interacted to get me taken care of with My extreme schedule! Work was very clean...I'm 5 stars satisfied
Stephen did a great job. Thank you Hoffman Brothers for having an employee who make you feel safe.
Excellent customer service, most professional HVAC techs in the region, thanks!
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
This company has a good reputation for a reason, the plumber who came out knew his shuff and executed accordingly. He answered all questions and even provided extra details and maintenence tips with accurate facts.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
Mike explained everything thoroughly, he was very helpful and did a great job.
Came out in timely manner and didn't try to sell us on unnecessary repairs
Very competent technician which is what I now expect from Hoffman Brothers. Thank you
Bobby Rogers did a great job with my summertime AC maintenance check! He explained what work needed to be done, and was able to do it right then & there. Friendly, pleasant, and got me squared-away in no time at all! Chris Marsh did a very thorough job of helping me figure out why a heating error code was coming up…
On time, Professional, Clear explanation of problems ,solutions etc. possible future issues. Left my home as it was before he arrived. Turns out you can still get high quality service somewhere these days. Mike found the glitch My AC was working when I left for work my home was cool and it was still working when I got home.
Competent and very knowledgeable!
Very professional and friendly! Did a great job installing new AC and even built a box fort from the package for my kids in the front yard! Lol
AC went out on a Saturday morning and Nick was routed out early afternoon to assist. Nick did a fantastic job getting everything running properly, and also did a proper cleaning and check on the entire system while he was here. Couldn’t recommend Hoffman Brothers or Nick any higher!
Curtis was fantastic, knowledgeable and courteous. Could not ask for more.
Randy came and looked over our air conditioning unit that they installed last summer. He gave us a great check-up, cleaned it out, changed our filter, and even ordered us new filters to have as back-ups. Great experience!
First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a…
Jeff was very professional, diligent, punctual and communicative. He answered all of my questions directly. I'd be pleased to have him provide service again.
Awesome Team!!! Team work makes the dream work. Stephen totally rocks! Elliott was great as well.
Technician was knowledgeable, efficient, thorough, and well prepared to do the repair. His explanations were helpful. Service was scheduled promptly.
Ryan was very good
Mike is a knowledgeable and professional technician. Answered all my questions and took the time to really understand my system’s history and performance. Highly recommend him.
Very responsive and clear communication
Quick, efficient, and helpful. Thanks so much!
Zach did a great job. That's why we call Hoffmann Brothers first. Thanks Zach.
Our furnace quit heating and blower did not function properly happened on a Saturday, and Hoffman Brothers got us into their schedule that day...heat was restored and follow up circuit board was replaced...my wife and I were totally satisfied with their service..
Jeff was respectful, professional, knowledgeable and easy to talk to. I know more about my furnace than I ever have. My go to company from now on. Fast and low cost. Thank you so much.
Very knowledgeable and friendly. Got to business and did fix my issue. Would highly recommend to others.
Our boiler started making a loud noise this morning, so I called Hoffmann Brothers and within a couple of hours Craig Yanko arrived to help. (I love the way Hoffmann Brothers stays in touch to let us know when a technician will arrive.) Craig diagnosed the problem quickly and told us we needed a new gas valve. He…
Scott is a great technician with a very positive attitude!! He was on time, thorough and very professional. This is the 4th time I've used Hoffman Bros this year for properties I own. Every time has been a pleasant experience! Keep up the GREAT work. I'll be baaaaaack! Whoever is in second place in the HVAC business is way behind Hoffman Bros.
Shannon was awesome. Courteous and professional and explained everything thoroughly!
Mike was cordial and competent. He diagnosed the furnace problems, got the part ordered and installed. He educated everyone in the house on proper operation and procedures for the furnace. I am very happy with the Tech and extremely happy to have the furnace working again.
Scott was professional and also very personable. He explained the options thoroughly. Taking time at the end to clear up a lack of communication regarding rates for extended service call. He is the kind of employee every company should pay very well to keep!
Jeff was very professional, on time, thorough in his review and explanations and provided insights for further things to check for and how to address short term while engaging long term as well. Appreciate his service today.
The technician was right on time, friendly and got right to work
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
he was very professional and knew exactly what to check on. His work was impeccable
Hoffman Brothers is excellent! Their technicians are knowledgeable, efficient, and polite. They explained everything clearly, made sure I knew my options, notified me prior to arrival, completed everything in a timely manner. I highly recommend this company; we have used them for numerous systems in our home!
He was on time, very quick, and super friendly! We chatted about our recent trips to New Orleans
Nick was very professional and knowledgeable about his trade. He was patient in answering all my questions and dealing with my concerns. He gets a five star rating from me. Thank you Nick.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Polite knowledgeable friendly on time
Once again, excellent experience, professional and courteous as always.
Excellent experience with Hoffmann Brothers. My furnace was not working. On a day with a high of 20 degrees.The person that took my call was friendly and professional. The service technician was knowledgeable and was able to find and fix the issue. I was able to get same day service, thankfully. The company sent…
Aaron reviewed my system, found an air in the wiring and fixed it. Also, help me replace the lights in the scrubber systems. Excellent repairman explain to me what he was doing as he did it.
Hoffman Bros. accommodated me immediately when I called and told them I had no heat, furnace was not working. Hoffman Bros. had installed my furnace back in 2020. Mike came out within the hour and was very professional, knowledgeable and courteous. He had my furnace up and running in no time. I signed up for the…
Very nice and knowledgeable even though we had a 2009 PTAC system. they respected our property and came into our house with shoe protectors on.
Josh did a great job troubleshooting and explaining to me what was needed for the repair. I won’t hesitate to ask for him if I have an issue in the future. Thanks
Jon arrived promptly at 7 a.m. We discussed the issues we were having with the furnaces during the freezing temperatures last week. He explained what happened and proceeded to check each furnace and replaced the filters. He was thorough and knowledgeable and answered our questions. Thanks, Jon.
Everything great
Jeff is so knowledgeable and took time to walk me through what needed to be done and the nuances of our heating system. There is a value and using a larger service provider sometimes like Hoffmann. They are one of the few providers that work with the type of boiler system we have and I felt like they truly are…
Very professional employee. Replaced faucet on a pedestal sink and repaired our toilet which was constantly running.
My furnace was not working correctly and Hoffmann Brothers was referred to me by a family member. Ken Davis was sent to assess the need and fix the furnace. Ken was professional, courteous, friendly, and knowledgeable. He explained everything to me so well that he eliminated any guess work on my part. He was…
Did a great job on the coldest day of the year
The company’s technician Shemin was amazing. He’s very professional and knowledgeable, he’s not pushy at all and he takes the time to explain the reason and benefits of the service he performed on your unit. Roger M.
Mike was extremely knowledgeable and professional. He took time to answer my questions, explain the operation of various components of the furnace and give a few safety tips. His people skills are remarkable. Customer service provided by Hoffman Brothers continues to be superlative.
They are on top of their maintenance contracts ensuring that everything is thoroughly checked on schedule. They are also east to schedule appointments with and on time. The technicians are, not only incredibly knowledgeable, but are also great at explaining everything they document, but without trying to sell…
Repaired home heating system explained the issue. He was professional on time, job well done & my home is warm again. Thank You
Shamin Presley is very professional. He was able to restore our heat quickly. He is very personable and knowledgeable of the work he does. He was able to give us multiple options to fix our problem and provided us with advice for how to deal with future issues if they arise.
Nick Davis was our service technician and he was very friendly and explained everything that was wrong and what would have to be done to correct our problem. We hope to use him in the future.
Hoffman Bros does great work. I enjoy the interaction with the office staff and the techs are all personable and knowledgeable.
Jeff was fabulous. Fast, efficient, courteous, professional and most importantly, found a major problem that could have resulted in a serious carbon monoxide issue. We love, love, love Hoffmann Brothers—-both Justin with the plumbing service, and Jeff with the HVAC side of the business. We will definitely recommend…
Very professional, Great service. 10/10 A+
Shane did an amazing job!! Will definitely recommend to friends and family.
Patrick & Danny were very professional. They explained the humidifier problems and how to work the new one.
Amazing service. Absolutely flawless customer consideration. Qualified and well trained staff appear on time and provide solutions.
Have used them for the last 8+ years always do a great job.
Very knowledgeable, explained everything as he worked, polite Good experience!
Kyle Canoy was very professional, honest and patient in explaining what was going on with my system while he problem solved the issue. A great Hoffman representative!
Simply the best company for heating and cooling maintenance and repair.
Prompt, efficient, and professional. I highly recommend them for your home maintenance needs. Alex was very amiable and his trainer should be commended.
Thank you, Hoffmann Brothers! Mike exceeded our expectations today on all levels! In the future, we'll know who to call first for timely, professional, courteous, honest and reliable service!
Shamin was fantastic! Knowledgeable, kind, and had us back in service in no time.
Ben listened to my concerns & temporarily helped me try to get some heat until a board could be replaced after the weekend.
Very friendly and courteous technicians.
Kyle C. was simply outstanding! (I will be requesting Kyle for all my Hoffmann Bros' services in the future.)
He was a charming young man who did not mind my watching him and asking questions. I only wish he could have done the repair. He determined that an electrician was necessary. I would welcome him anytime I needed repair work done.
Friendly and fast response time
SERVICE TECH was most professional, explained everything to me in lay persons terms so I could understand. (I have brain fog sometimes) Great representive for the company .
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
