How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for installation
Clear ✕All 286 Google reviews tagged “Installation” · showing 120
Em did a great job.
Matt was friendly, competent, respectful and did an excellent job. He spent a good amount of time explaining what he did and my options going forward. I have recommended Hoffmann Bros before and will continue to do so. I have always been pleased.
Electric power and plumbing awesomeness.
Bogart was on time, friendly and efficient. Bogart was very knowledgeable and answered all questions asked. He went over and beyond to make sure I understood my options so I could make informed decisions. Bogart was great!
Brian did a great job analyzing and providing the best solution for my problem. I look forward to having him completing my project.
Excellent customer service they were nice and respectful as well
I would like to give another shout out to Zach. Once again, he was very polite and professional when it comes to the knowledge of electrical wiring and planning. He set up and finished the 220 volt outlet for my electric dryer in a well timely manner As well as clean up any debris that was left over. Now I can relax…
Hoffman was able to come out to give us a quote on a light fixture and ceiling fan replacement. They were quick to get us a quote and only took a week turnaround for installation. The installation was quick and easy!
I had a generac put in. Dominic was one of the best people I’ve had do work on my house in a long time. There was a few problems along the way but they were handled like a pro
This whole process was so easy and quick from setting up the appt to having the work done. Kyle was professional and quick with the work. I wouldn't hesitate to use Hoffmann Brothers again.
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Ryan was AWESOME!!! He discovered a issue on our a/C that another company said a moter needed to be replaced at a cost of $800.00. He was able to fix the issue for under $250.00. Hoffman Brothers have me for a life long customer. Donald came today to check on out hot water tank. He gave us 3 options to correct the…
As usual, the service was done very well.
Service was excellent! He explained everything and kept us informed at every step. Highly recommend!
Aidan was a fantastic electrical installation tech. Knowledgeable, personable and efficient.
Hoffman Brothers customer service is tops. Sam did a great job getting an EV outlet installed and replacing a light fixture on a high ceiling. Thanks!
Wow! All we can say is Wow! Steve and Ryan Show! They took care of business! Fabulous work! Very knowledgeable and professional. Really great workers. What a blessing it is to have great employees. We will tell everyone. They installed both air and heating systems in a matter 6 1/2 hrs. We are thrilled!
Super easy to work with. Respectful and professional.
Always do a great job for all my needs👍👍
Clayton did a great job finding and fixing the problem.
Excellent company. I’ve used them for 9 years for summer and fall routine HVAC maintenance , Various repairs, and installation of new thermostat and heating system, and I am always impressed with the quality of their work and professionalism of their employees. A+
Stephen H. was professional and very speedy. He stayed focused until completion of the installation. Steve was excellent from the get-go. Thanks for your help in getting this piece of the installation completed ! !
Samuel came to our condo first thing in the morning, right on time. He explained our options, found us a replacement part, fixed the problem, and was courteous and friendly.
Just finished with Hoffmann again. This time post construction duct work cleaning. Super professional and state of the art auction truck. installed a complete new Geothermal system for my home. This was a complex multi-unit / multi zone system. Super professional installation team and excellent quality and due…
our experience with Hoffman Brothers thus far has been absolutely stellar. every employee showed up on time, were extremely friendly, knowledgeable, respectful and efficient. they have done it all for us- estimates to replacements. they have an awesome upkeep type program too. our one baby qualm is they don’t have…
We had the need for a new GFI quad to be put in downstairs for the sump pump. Hoffman was able to get us in quickly. Their tech, Anthony was on time, courteous and knowledgeable. Very easy to work with and he took care of a few other issues for us as well. They have always done a great job for us. They also have an…
Very professional and cleaned up after he was finished. Have had good luck with everyone at this company.
Joe & Zach were exceptional in their professionalism, knowledge, reliability, work efficiency and kindness. They will be coming back to complete the job and will request them again and spread the word to anyone needing electrical work! Thanks guys!
Garrett was fantastic. He kept us up to date on the progress and finished the installation of new water heater a day after he quoted us the price. I would highly recommend Hoffman Bros and Garrett!
Installed a water heater that was no longer working properly. Same day appointment. Excellent service. We will be using them for HVAC, electrical and other household needs. Excellent cleanup.
Kyle did a remarkable job. David L. Petree
They came and did what they needed to, very nice and polite. Great work. Fixed the water pressure and got new shower head and faucet
Fast and friendly service. Very satisfied.
Quickly diagnosed we needed a new water heater and installed a new one same day. Friendly excellent service.
They have done a lot over the years. AC and heat service and repair. Electrical. Plumbing. Washer and Dryer repair. Refrigerator repair. Installed new main waterline. New thermostats. And always a great job! Now there back...and ready to do another big, and I'm sure great job...replacing both my furnaces. I'll keep…
Called on 8/4 to get an estimate on a new hot water heater and they came out the same day. John came out explained everything to us and installed it the same day. He was very professional and knowledgeable. I would also like to thank Angel for all of her help and offering a home warranty.
This company is really good at their job. The only problem I have with them is put a whole bank account. But they do a pretty good damn job.
Knowledgable and well prepared.
Mike Ludwig came out on July 11 because our AC had stopped working. He's professional, friendly, efficient, knowledgeable and detail-oriented. He was able to get to the root of our AC problem, which was a blown-out circuit board and was able to see that Ameren needed to get involved because of a damaged…
We had our Water Heater replaced by Hoffmann Brothers. Justin was very knowledgeable and thorough in his examination of our then current water heater and recommended a replacement. While Hoffmann was not the cheapest option, we're thrilled with the installation and feel the extra money was worth it. The install…
Jeff and Joe These 2 men were very respectful, addressed all my concerns. I really appreciated their professionalism.
Attentive to details. Highly recommended. Kind, informative, and professional.
We had Robert R. and Nathan out to install a new A/C unit. They were both kind, responsible, and professional with their work. Everything was expertly explained after install and they showed us everything we would need in order to maintain and service the system if need be. Robert and Nathan did an excellent job…
In and out very quickly, leaving zero mess for us to deal with. Outstanding service in every way! Or so I thought. When they finished the job, they left two huge gaping holes in our ceiling, several feet long and 16 inches wide. They left us a half-sheet of drywall and said that it was up to us to fix the holes…
The guys were great. Friendly, professional and just how I wanted it. Thank you!
Clayton was great! Hard working and very careful! He rebuilt three of our toilets and replaced our two outdoor Spicket’s that had been leaking. We will definitely use Clayton and Hoffman brothers again!
I usually don't write reviews, but I just had an dual zone American Standard HVAC system installed by Hoffmann Brothers. This was the best home installation I have every had. The price for the install for my new dual zone HVAC system was amazing and no could come close to their price estimate. The installers were…
This was our first experience with Hoffman Brothers. They were recommended to us by two different people. Josiah was very professional, punctual, polite and efficient. He was knowledgeable in his trade and did an excellent job! He performed high quality work and was very thorough in what we needed done. Would highly recommend him and the company.
Outstanding service performed by professionals who know what they’re doing. We have used Hoffman Brothers for multiple services (water softener install, garbage disposal install, and HVAC service), and every professional we’ve dealt with (which now numbers at least 5) has been courteous, knowledgeable, efficient,…
We were very happy with the work John did installing the new water heater and replacing our outdoor faucets.
I think Hoffman Brothers is the best all around service in St Louis Metro Area. But I need to leave a shout out to Chase Jenkins who made my day. He was nice and answered all my questions. Dude needs a raise. Hard worker super polite (most polite and professional person for work on my home I have ever had in my…
Seth was on time very efficient and got the heat pump installed in a timely manor. He showed me how it worked and answered all my questions
We are never disappointed with Hoffmann Brothers service and technicians.
John did a great job and was a pleasure to talk to and work with.
They did a great job. They were very knowledgeable and spent the time to make sure we understood all of the work. As an added bonus they were prompt, clean, and personable
Replacement of bathroom faucets and commode.
Mitch was awesome again! He installed new fixtures in our tub/shower and sink and set a new toilet. He was respectful to me and our home. This is the second time we have requested Mitch and we will again for our kitchen. Thank you Hoffman for his service.
They always do a great job. I even have my generator serviced with them as well.
Very professional job, explained all the equipment.
Mike with Hoffman was great. He was very professional and friendly. Also, he gave me his honest opinion on the services I needed which is very refreshing. Thanks again Mike!!!!!
I've hired Hoffman Brothers now 1+ years in every way. Electrical, hvac, washer/dryer, plumbing, toilet replacement. Just great every time. And their security is also great, never afraid when I open my door. They've already sent me a pic of who will be arriving, I know who is knocking on my door. They give me…
Kody was amazing, he was friendly and helpful. He definitely knows what he is doing and is an expert in his field. Definitely using Hoffman in the future and are excited to have the membership!
Steven Dudley was a pleasure to have as our installer. He and his assistant Ryan made the installation of our second floor & attic HVAC system as unobtrusive as possible. We have a busy house and Steven’s ability to dodge our two kids and two dogs throughout the install was impressive. He always maintained a…
I'm very happy with the water heater installation I had done today. Josiah was the tech that completed the work and I appreciate his professionalism. He did all the right things. Showed up on time, efficient in his work, installation was tidy and clean, and cleaned up after he was done. He and Hoffman Brothers made…
Every point along the journey to get our HVAC system back was a great experience with this company. All of the technicians were incredibly knowledgeable in every facet of their skill. I could tell I was getting real answers to questions I had, not phony marketing lines that try and upsell features. Brian was…
Nick was very professional and easy to communicate with. He was patient and stayed until the problem was fixed.
Zach did a great job. That's why we call Hoffmann Brothers first. Thanks Zach.
Outstanding service. Hoffmann always does a great job. We use them for everything and know it will be done right.
Just finalized yet another Hoffman Bros. project! Formerly they replaced a zoned HVAC system that had been improperly installed by a previous contractor. Today they replaced my 37 year old water heater and did it in less time then they anticipated. As always, the staff members are professional, do excellent work,…
Matt installed my new water heater today, what an awesome guy. On time, worked hard, knowledgeable, communicated well and did a great install. I am a grumpy old veteran and hard to please but Matt put a smile on this old guys face. Thanks Alot, Steve
Coty was very considerate (wearing shoe covers), and pleasant to have in our home. We love having Hoffmann looking out for us.
Installed Air Scrubber ! Josh was very informative about the Air Scrubber . That's the reason we purchased the unit ! He did great job installing the unit !!
Chris V. did a phenomenal job. He arrived promptly at the stated time, and installed the new HVAC system with no disruption to our day. He even helped me move a new stationary bike down to the basement at the end of the day! I can't thank Chris enough for the great work he did.
Matt did a great job very nice and professional
Darin and Ray were both very professional and thorough in their work. They took the time to explain each issue and offer the options and potential consequences to each decision. Assuming no future related issues I am very pleased with their work. They cleaned each area when completed- looked better than when they…
Been with Hoffmann Brothers for years with multiple properties. Service was AMAZING in the beginning. Unfortunately, it's progressively gotten worse, in particular with communication. "Someone will be there in 30 minutes"... and then they'll show up 1-2 hours later. "You're our first appointment tomorrow at 7am"…
Joey Evansvo did an excellent job installing a new AC condenser and coils and hooking it up with our current furnace. They were very professional and efficient. It rained the entire time they were here but they had a great attitude and never complained about anything. After our experience with them, we will use Hoffmann again and set up the maintenance.
Scott was very professional and knowledgeable, he explained everything and made sure all the boxes were checked.
Exactly how you would want a complete HVAC system replacement to go. Professional, friendly, did not disrupt the household, cleaned up like were never here. Very impressed with the whole experience.
Jeff did an outstanding job! He was friendly, very knowledgeable and customer oriented . He was experienced and on time. I highly recommend him.
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
he was very professional and knew exactly what to check on. His work was impeccable
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Fantastic service. Very knowledgeable and walked through the necessary repairs very clearly.
From the first contact throughout it is clear that customer service is a priority. We have struggled in the past to find HVAC service that was up to date on our system, even asking why the thermostat was beeping and asking for the manual. Not the case with Randy. He was clearly knowledgeable on our system,…
Shane did an excellent job for us! The situation was clearly explained and the problem was solved with NO mess! Glad we found this company!
Jason arrived along with a student & diagnosed the problem with ease. They were very professional upon entry & wore shoe covers the whole time. He detailed his plan of action, communicated effectively & even found another unsuspecting problem that they corrected immediately. My overall experience was great. I definitely recommend.
Hoffmann Brothers installed a new high-efficiency furnace and air conditioner system. They also added in return ducting so I could get the full efficiency out of it. The cost was less than I was expecting, and the time from quote to install was less than a week. Great, professional work by the technicians and no mess at all.
Kevin installed our humidifiers and he did a great job. He was very professional, right on time, worked and left the area very clean, explained everything, answered all our questions with details. Very highly recommend.
Showed up on time very friendly very good at what he did was quick and efficient did a great job and cleaned up after himself I would definitely recommend Hoffman to anyone thank you
5 star with service, explanation, time & professionalism.
Very knowledgeable, explained everything as he worked, polite Good experience!
We got a new furnace and AC. I was very pleased with with the price after getting other bids and the finance options. Friendly staff.
Scott Richardson, help us get more output from our humidifier. He also installed an air purifier. Both units are functioning well.
Jason was excellent! He made sure he knew what we wanted and double-checked along the way. Knowledgeable in their area of expertise. Good communication skills and attention to detail.
Ricardo came to my home and was very professional, incredibly friendly and took the time to ask questions and small-talk while working. It was a great experience and I highly recommend him.
Donald and Jason did a great job finishing the plumbing in our roughed-in bathroom. They are both so professional, skilled and personable. I would highly recommend Donald and/or Jason to handle your plumbing needs!
Hoffman Brothers had the best customer service I have seen in a long time. From the time they answered the phone to the completed job, they went above and beyond expectations to ensure the repair that was needed for an occupancy inspection was understood and completed quickly and efficiently. The technician…
We needed a new hot water heater installed - Jameson and John did an *outstanding* job, and went out of their way to help us with some other issues found while they were here. Super professional, nice, considerate, thorough with explanations, etc. 10 out of 10 stars! (Give those boys a raise!! 😁)
John was very professional and honest! I’ll be using them for my buildout!
Hoffman is legit, I was a victim of the July 22' Flood and getting ahold of repair companies was a pain and on top of that FEMA (because it was a flood) wants the bill to be done a certain way which when we did get estimates we would ask all the repairers who we got estimates from to get make the necessary changes…
Exellent job and the crew that worked four long days at my house were absolute great guys!
I was told the crew was going to be there at 7am to start and they were there on the nose ready to go. Provided all the services per the quote neatly and professionally and took care to keep the install clean and orderly. They cleaned up all materials and swept up after they were finished and left a very clean job…
Very pleased with service. Upgraded old worn out plumbing features indoors and outdoors.
Hoffmann Bros. Is always professional, on time and performs excellent work. I’m always happy with the work they perform. They take care to protect your home and property and take the time to explain the work they performed. I highly recommend Hoffmann Brothers.
Very professional, great job! Install was quick and was well done.
Water temperature issues
We've used Hoffman Bros for HVAC maintenance for years. Naturally we called them for installation of new system. So very professional from start to finish.
Amazing work and customer service. We were so thankful for how quick they were able to come install a new AC when ours died in a heat wave. Highly recommend!
Very professional, hard working and polite.
We've used Hoffman for the past few years. 18 months ago, they replaced our 20+ year old HVAC system with a 2-stage furnace and A/C. The installation was done in a day and the crew was very professional. They even took time to answer my curious 9 year old's questions. A couple days ago, the A/C stopped working in…
Tom at Hoffmann Brothers arrived at my front door right on time. He was extremely polite and clearly a master of his craft. He walked me through his plans and made sure I understood what he was going to do and signed off on it. The quality of this company is unmatched due to the skill of their workers. 10/10 will…
Alex of Hoffmann Brothers arrived on time, was courteous and respectful of me and my home throughout the install, and was very thorough in his explanations and information. And so far I love the new system! (I've had this installed for less than a day but had done a lot of research; I believe the equipment is high…
We hired Hoffman Bros to replace/upgrade shower, tub and sink fixtures in our master bathroom. They were responsive to our inquiry and provided professional service. It was a full day install, but it was done well and they cleaned up well afterward as well. I'm very pleased with the work they did for us and would definitely consider using them again.
Bubbly came to my house 3 times in the past month. He was great! Besides being professional, he was very capable completing all of my projects. Among the jobs completed included moving multiple outlets up and out of the way of new vanities that stand higher than our previous vanities, changing out a chandelier and…
Comfortable with their staff Very helpful.
Had them install a geothermal system. Very professional and knowledgeable.
Steven the installer, did a wonderful job. Such a nice, happy guy who loves his job! Was very clean, I had no mess to clean up and you can tell that he is very talented at his job and proud of his craftsmanship!!!! Steven took all the time needed to educate me about the new systems the thermostat and all the work…
Leak under sink needing pipe and shut off valve replacement. Also wanting faucet replacement. Presented with 3 options and prices and what would work best for me. Really appreciated information and options. A happy customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
