How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for outdoor plumbing system repair
Clear ✕All 99 Google reviews tagged “Outdoor plumbing system repair” · showing 80
Jim was on time, thorough, and instructive about current conditions and what to look out for in the future. Very helpful!
The technician Garret was prompt, professional, knowledgeable and friendly. He quickly assessed the situation and gave me specific solutions at a fair price! Would definitely recommend this company! Update! There was still a persistent issue. I called and Garrett was able to come back out promptly and diagnose…
Bob Eckert came to replace a kitchen sink faucet for us. I purchased the faucet myself, similar to the one we had. He was on time, friendly and informative. He answered all my questions. His work was very good and efficient. We were very pleased with the work done! Thank you.
Friendly, professional job. Great detail to work!
I have a very old house, that has been modified many times, over many years. Noah came out and figured out why one of my exterior plug didn't work. Turns out it is on a switch, about 30 feet away? Someone helpfully flipped the switch, and turned it off. It also turned off an interior wall mounted light fixture,…
Clayton was fantastic, knowledgeable, thorough, and professional. I really appreciated his explanations and compassion for the situation I found myself in. Thank you so much Clayton and Hoffman for being an amazing company to work with!
Very good experience and very helpful
Chris from Hoffmann went above and beyond to serve us well throughout our sewer saga. He and his team kept trouble-shooting to come up with the best solutions possible at every step of the way, found a few smart short-cuts to save us money, and fixed our entire system correctly rather that settling for solutions…
We were very happy with the work John did installing the new water heater and replacing our outdoor faucets.
They were efficient, very knowledgeable and got the job done. Thank you!
I was able to schedule a time right away with the first call I made to them and they were able to come out right the next day. Cody and Jared arrived on time and very polite and listened and answered any questions I had. They were very thorough in what was going on and they were able to fix my problem I was having…
I had two technicians by the name of Rick and Nick. They were very professional, courteous and wore special slippers to not dirty my house floors. They unclogged a few drains inside and outside on today. They explained what they were doing as well as the recommended work which was sent immediately via email with…
Excellent service.
Nick did an excellent job! He’s efficient and very neat. I love my new outdoor faucets and my new shower head.
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
John did an excellent job. He took time to explain things and make sure things were fixed and knew what to do to make things work.
John was great and very professional. He knows his stuff. Highly recommend.
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
They were great
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Nick was great. Very professional, experienced and clean
Steve Beckemeyer did an excellent job and explained everything thoroughly.
Had sewer backup in basement. They identified, showed me where the problem was and corrected the problem. Very nice, informative.
Hoffman Brothers is veteran-owned. Their dispatchers were very responsive and professional. The technician, Zach, was very polite and professional. I highly recommend Hoffman Brothers.
We can't speak highly enough of Jameson! He had a long and gruelling job to do, and he did it effectively and with unfailing courtesy over some long hours. He was absolutely professional. He gave us a clear estimate of costs and carefully described to us what was wrong with our pipes, so that everything was…
We called Hoffmann Brothers to fix bursted pipes under our crawl space due to the freezing weather. Zachary came out and was on-time, highly professional, polite, and made sure we understood every issue and answered our questions thoroughly- which made us confident in his work. Zach made sure we were aware of the…
All employees of Hoffmann have gone above and beyond for us with circumstances! 100 percent recommend them for their honest, professional, and compassion alone!
Cody did an excellent job. On time, courteous, friendly, professional, very knowledgeable and articulate. His partner, dwayne was awesome as well, answering the questions I asked him in a way I could understand. Couldn’t ask for a better experience. Hoffman brothers is highly recommended by me..
Nick was great and got the work done very professionally.
Extremely friendly and professional. Would recommend using.
Awesome work very knowledgeable and thorough
Jason was excellent! He made sure he knew what we wanted and double-checked along the way. Knowledgeable in their area of expertise. Good communication skills and attention to detail.
Pleasant and professional, they do good work.
Donald Fo u r n i e r this young man was great in fixing my problem. If I have any more plumbing problems I will be sure to ask for him to help me. I will be sure to ask Hoffman Brothers to help me again.
This was a preliminary analysis of a drain problem. I may use Hoffmann for a portion of the work. I have not yet determined how I will proceed. The Hoffmann man was able and easy to talk to.
We are having to deal with our plumbing issues in financially manageable sections, and our technician today was the most helpful yet in providing advice and service. Thanks for EVERYTHING and I hope we have the good luck to get him as our plumber next time!
Chelsi efficiently completed the furnace service.
Very professional
Another great service from Hoffman Brothers!
Company communicated well when my time was going to change, Steve did a great job in explaining what was needed as well as what to do in future instances.
Just routine maintenance this time, but another stellar experience with Hoffman Brothers! What most impresses me about everyone on staff there is that they’re all professional, friendly, courteous and just a pleasure to deal with. They arrive as quickly as you would hope in most cases, and get the job done right…
He solved the problem fast. Very professional. I would recommend Hoffman to everyone.
Update 8/1622: Annual HVAC service check and clean AC at year end. Randy is friendly professional knowledgeable. Have confidence switching from AC to furnace in a few weeks will be issue free. Have not seen red build up in bathroom since Nick was here. Who knew light from the bathroom window would cause red mold to…
Zach was a great person to work with. You could tell he cared and went the extra mile to make sure my outdoor drain was cleared perfectly. We need more employees like Zach and we need more people like Zach! Six stars
Hank was great! Very intelligent, knowledgeable, developed a plan and explained it perfectly as well. I would hire Hank in a flash for anything in plumbing. Ask for Hank for plumbing, its worth the call.
Was very Happy. Did a great job and had all of my questions answered. Will use them again in the future.
The work performed dealt with moving a pipeline (natural gas) and installing a new outside faucet. Both jobs were performed in one day and quality of work was superb. The technician, John Goste arrived on time and was professional and answered all our questions related to the work being performed and more.
John was great and thorough. He was direct in addressing my needs and down to Earth in his conversation. This is a great company. Not the cheapest. But, i believe good work is worth a price. I have no worries knowing the job was done correctly. I'd recommend this business and will use them again.
Excellent service
I have used several service people from Hoffman Brothers. All are exceptional in what they do. Matt was another home run hitter today. He was very professional, very thorough, he had a positive frame of mind, and was not just trying to sell me a service or a product. I look forward to working with Hoffman Brothers in the future.
Hank was professional, friendly, listened, and was accommodating even when I asked for additional services. He explained things clearly and concisely. Overall, a great experience.
Hank did a great job helping us with a sewer line clog. We had the sale of the house pending on this. He spent the extra time to get out the tool that would do the best job. Hoffmann also kept us updated on when a tech could get out to us via text.
I simply cannot rave ENOUGH about every single experience with every single person whom we had the PLEASURE of working with throughout our ENTIRE process with Hoffmann Brothers... Our gem of a friend/family (Michael Barth) represents this company so well, that when we found one of our heat pumps recently frozen over…
They were on time and got to work right away. They were very professional and clean as it was like they were never here. They even were able to save me some money off the original estimate due to the job not taking as long as they expected. That is a first for me and shows they are a company that operates with integrity.
Their technician Hank, was very knowledgeable and efficient. He explained each step of the process and quickly determined the issues. He was very friendly and professional!
My furnace broke down and I had Josh here same day to take a look. Very professional and upfront with what needs to be done; new furnace. (Come to find out my 35 year old furnace probably hasn’t been working to its optimum performance for quite some time) They have an installation expert on his way tomorrow morning. Great customer service!
Eric was the most competent, detail-oriented service provider I’ve ever encountered. Fixed things efficiently and explained costs before commencing. Super talented.
I love this company. Their technicians make stressful situations easy (and even pleasant) to deal with. Patrick May and Matt Barrett went above and beyond for us. They are both very professional, knowledgeable, and just plain friendly. Hoffmann Bros. also has a great booking system and they are excellent at…
Jamie was on time, courteous, great at communicating and diagnosing the issues we had with our ice maker, assessing the needs to install a garbage disposal, and moving an outdoor spigot to a more convenient location not under our deck. He was very professional and mindful of our requests not to let the pets out as…
Work was done well, on time and on budget. Highly recommend.
Anthony did a great job in identifying an issue with my sump pump and ensuring it was in working order. He also provided some additional options to consider and was very helpful. He did not rush through anything and was sure to answer my questions. I'll continue using Hoffman Brothers in the future.
Hoffman always delivers
Andy did a great job. We had both showers and the outside faucet either break or start leaking within a week. He did his best to make sure we had a working shower as soon as possible.
Jason did a outstanding job thanks for sending him
Micah was very knowledgeable and explained the entire process. I would recommend this company because of their honesty, guarantee, & excellent service of a finished product. If I need them again, I would definitely request Micah.
Dirk did an amazing job--friendly and knowledgeable!
They installed a new sump pump.. Both tech's were courteous, friendly, polite and very professional. They knew their stuff. They explained our options and the costs of the various options. They cleaned up when they were done and wanted to make sure I was completely satisfied before they left. I am very glad I chose them.
Steve was pleasant, advised my son exactly what he saw and what he would do to fix the plumbing and did what he said he'd do. He did give us an estimate that turned out to be reasonable and did a great job. He was a perfectly knowledgeable gentleman. Thank you for sending him.
Ray did a great job for us. He was professional, had a great attitude, and did the work in a timely manner. I’m always happy to use Hoffmann Bros.
Eric helped us address a number of plumbing issues we were having with an exterior structure. He was courteous, professional and always asked me in advance to approve each stage of work before moving on to the next repair. He did an excellent job getting us up and running for the Summer. Thanks Eric!
Matt Barrett was very polite, knowledgeable and accommodating!
Made an appointment for Monday to get an outdoor spigot replaced and a faucet replaced. They called the Wednesday before and said the had an opening. Came out an hour later ,gave me a bid and finished fast.
We rely on Hoffmann Brothers for nearly all of our home service and support functions from plumbing, HVAC, electrical, and literally anything else that comes up that we don’t feel comfortable tackling ourselves. Their technicians are always professional and personable, and that is clearly the culture that permeates…
We have had Hoffmann Brothers out to our old 1940 house several times now (sadly we keep having old systems break down). Every time, the technician is on time, professional, patient, and extremely knowledgeable of the situation at hand. They have seriously seen it all. We finally signed up for the monthly service,…
Had a very positive experience with them replacing an outdoor faucet and fixing a toilet. Plumbers were friendly and knowledgeable.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Show more outdoor plumbing system repair reviews (19 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
