Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.283
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 46

All 283 Google reviews tagged “Plumbing leak detection” · showing 40

Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent job by Tyler today. Installed a new electric meter for me. It was a massive project but he got it done in a timely fashion and everything looks great!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kevin did an excellent job. He has done work here before and is always knowledgeable and professional. I’m very pleased with his service.

Reasonable pricePlumbing leak detectionPlumbing leak repair
wambuiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Did well! Efficient

Paid $200–300Not surePlumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
GiovanniLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The technician Garret was prompt, professional, knowledgeable and friendly. He quickly assessed the situation and gave me specific solutions at a fair price! Would definitely recommend this company! Update! There was still a persistent issue. I called and Garrett was able to come back out promptly and diagnose…

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

A bit pricey

Plumbing leak detectionGarbage disposal installation+ Professionalism
TracyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…

Plumbing leak detectionToilet repairWater heater installation
GregLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing experience every single time!!!

Plumbing leak detection
Judith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).

A/C system maintenancePlumbing leak detectionHeating system maintenance+ Quality+ Value
michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
ElaineLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Clayton was great! Hard working and very careful! He rebuilt three of our toilets and replaced our two outdoor Spicket’s that had been leaking. We will definitely use Clayton and Hoffman brothers again!

Plumbing leak detectionInstallationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team sent by Hoffmann brothers was professional and friendly. They were obviously very knowledgeable and explained things in a way we could easily follow. We'll use them again for plumbing needs!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Simply got the job done ✅

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had major pipes replaced including 2 stacks. I had a leak that happened after the pipes were replaced. Hoffman Brothers came out at least 3 different times to locate the leak. It was coming through cracked tiles and lack of silicone grout. They repaired the ceiling and caulked the bathroom. Now I have a dry…

Plumbing leak detectionToilet installationPlumbing pipe repair
BridgetLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have had maintenance, repairs, and installs done by Hoffman and every time they do an excellent job on the work and walking me through what was done and why. We have a lot of trust here and always think of them first.

Plumbing leak detectionHVAC system maintenance
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, on time, glad to explain what was going on with our system and options for correcting the issues. I would use this fellow anytime.

Plumbing leak detection
Derek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom and team was well informed and able to diagnose the plumbing issues we had quickly. Attention to detail and left everything cleaned up at the end of the job. Would recommend for anyone with plumbing issues.

Plumbing leak detection
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick did awesome and was very helpful!

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nick was awesome and did a very professional job of repairing and replacing faucets, washers and other assorted plumbing repairs. Very impressed!

HVAC duct & vent cleaningPlumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Brendons1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called and they came the same day within a couple of ours Joel had excellent customer service and got the job done without giving up on my situation everything works like its suppose to now no more sewage in basement !

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall a great experience and special thanks to Nick Cass for explaining everything and making me feel he was talking to me, not at me. Will make sure I use Hoffmann Brothers for any work I need done. Thanks again..........

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I just purchased and had installed two HVAC systems at my home, and I would like to state what a pleasant experience it was. Chad, the salesperson, gave us various options in a clear and concise manner, and did not high pressure us. He was very knowledgeable on the subject and explained the systems to us in a very…

Plumbing leak detectionHeating system maintenance
Stephen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and knowledgeable. Great job.

Plumbing leak detectionPlumbing leak repair
CindyLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They always send very professional and caring people. We have used Hoffmann Brothers for many years and will continue to do so! When people are polite, respectful AND knowledgeable to get the job done the first time, every time! They are our one-stop shop!

Plumbing leak detectionPlumbing leak repairShower repair+ Value
SusanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a pipe damaged by freezing and Hoffman was quick and responsive! The technician, Nick, did a thorough job reviewing the issue and recommending different options.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
louise12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very pleased. Jason did a great job!

Plumbing leak detectionShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ali3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
ria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zach is professional, through and knowledgeable. We are satisfied with his service.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Stacy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were having problems with water temperature and pressure. They were timely, friendly, and located the problems quickly. They were able to fix the issue immediately and our water was back to normal within a couple of hours.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our service technician was extremely informative, thorough polite, and professional

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Punctuality+ Professionalism
d12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jameson was great! He was friendly, efficient and knowledgeable. Explained everything thoroughly and just did a great job. Has a very pleasant attitude. Hope he will be our plumber again if we need one. Thanks! I've always had a good experience with Hoffman.

Plumbing leak detectionFaucet installationPlumbing leak repair
Hank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Steve was on time, polite, very clear and discussed the options available.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…

CleaningPlumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish, they were very professional and reliable. Would recommend them to anybody!

Plumbing leak detectionGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Laurie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody did a thorough job of evaluating our kitchen main leak and gave us several options for having the repair completed. He was a courteous and professional representative of Hoffman Brothers.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Matt is the man. Very knowledgeable and so helpful. It’s why I don’t consider someone else ever when I have a problem with plumbing or heating and cooling. Never been disappointed. Thanks

Plumbing leak detectionHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Sheri16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Setting up or the installation of new pipes and flooring to be replaced.

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Anita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mitch did outstanding work. Professional, on time, great communication, explained operations well.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tom was knowledgeable and helpful! He saved us a bunch of money by discovering that the worst problem, the one we thought would cost the most, wasn't a plumbing problem at all! The built-in soapdish in the guest shower is leaking into the area between the walls - caulking it should take care of it. The sinks he fixed work great now!

Plumbing leak detectionHVAC system maintenanceFaucet repair+ Quality+ Value

Show more plumbing leak detection reviews (243 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

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