How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for plumbing leak detection
Clear ✕All 283 Google reviews tagged “Plumbing leak detection” · showing 120
Excellent job by Tyler today. Installed a new electric meter for me. It was a massive project but he got it done in a timely fashion and everything looks great!
Kevin did an excellent job. He has done work here before and is always knowledgeable and professional. I’m very pleased with his service.
Did well! Efficient
The technician Garret was prompt, professional, knowledgeable and friendly. He quickly assessed the situation and gave me specific solutions at a fair price! Would definitely recommend this company! Update! There was still a persistent issue. I called and Garrett was able to come back out promptly and diagnose…
A bit pricey
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Amazing experience every single time!!!
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…
Clayton was great! Hard working and very careful! He rebuilt three of our toilets and replaced our two outdoor Spicket’s that had been leaking. We will definitely use Clayton and Hoffman brothers again!
The team sent by Hoffmann brothers was professional and friendly. They were obviously very knowledgeable and explained things in a way we could easily follow. We'll use them again for plumbing needs!
Simply got the job done ✅
I had major pipes replaced including 2 stacks. I had a leak that happened after the pipes were replaced. Hoffman Brothers came out at least 3 different times to locate the leak. It was coming through cracked tiles and lack of silicone grout. They repaired the ceiling and caulked the bathroom. Now I have a dry…
I have had maintenance, repairs, and installs done by Hoffman and every time they do an excellent job on the work and walking me through what was done and why. We have a lot of trust here and always think of them first.
Very professional, on time, glad to explain what was going on with our system and options for correcting the issues. I would use this fellow anytime.
Tom and team was well informed and able to diagnose the plumbing issues we had quickly. Attention to detail and left everything cleaned up at the end of the job. Would recommend for anyone with plumbing issues.
Nick did awesome and was very helpful!
Nick was awesome and did a very professional job of repairing and replacing faucets, washers and other assorted plumbing repairs. Very impressed!
Called and they came the same day within a couple of ours Joel had excellent customer service and got the job done without giving up on my situation everything works like its suppose to now no more sewage in basement !
Overall a great experience and special thanks to Nick Cass for explaining everything and making me feel he was talking to me, not at me. Will make sure I use Hoffmann Brothers for any work I need done. Thanks again..........
I just purchased and had installed two HVAC systems at my home, and I would like to state what a pleasant experience it was. Chad, the salesperson, gave us various options in a clear and concise manner, and did not high pressure us. He was very knowledgeable on the subject and explained the systems to us in a very…
Professional and knowledgeable. Great job.
They always send very professional and caring people. We have used Hoffmann Brothers for many years and will continue to do so! When people are polite, respectful AND knowledgeable to get the job done the first time, every time! They are our one-stop shop!
Excellent service.
Had a pipe damaged by freezing and Hoffman was quick and responsive! The technician, Nick, did a thorough job reviewing the issue and recommending different options.
Very pleased. Jason did a great job!
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
Zach is professional, through and knowledgeable. We are satisfied with his service.
We were having problems with water temperature and pressure. They were timely, friendly, and located the problems quickly. They were able to fix the issue immediately and our water was back to normal within a couple of hours.
Our service technician was extremely informative, thorough polite, and professional
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Jameson was great! He was friendly, efficient and knowledgeable. Explained everything thoroughly and just did a great job. Has a very pleasant attitude. Hope he will be our plumber again if we need one. Thanks! I've always had a good experience with Hoffman.
Steve was on time, polite, very clear and discussed the options available.
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
From start to finish, they were very professional and reliable. Would recommend them to anybody!
Cody did a thorough job of evaluating our kitchen main leak and gave us several options for having the repair completed. He was a courteous and professional representative of Hoffman Brothers.
Matt is the man. Very knowledgeable and so helpful. It’s why I don’t consider someone else ever when I have a problem with plumbing or heating and cooling. Never been disappointed. Thanks
Setting up or the installation of new pipes and flooring to be replaced.
Mitch did outstanding work. Professional, on time, great communication, explained operations well.
Tom was knowledgeable and helpful! He saved us a bunch of money by discovering that the worst problem, the one we thought would cost the most, wasn't a plumbing problem at all! The built-in soapdish in the guest shower is leaking into the area between the walls - caulking it should take care of it. The sinks he fixed work great now!
Humidifier repair through furnace was done professionally and timely. I have gotten nothing but GREAT service from Hoffman Brothers and their technicians. It's a good thing to have a place to go to for one stop shopping. Keep up the good work 👍🏾
The team was very professional. They ended up replacing 2 bathroom sink faucets, a Roman tub faucet and changing out the shower faucet finish. They communicated everything well and finished the job in a timely fashion. They also cleaned up and removed all debris and old parts. Great job!
Referred to last visit and explained what wasn’t the issue. Answered questions.
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Hoffman Brothers have been a company I can depend on they come out and they do the job. The servicemen or professional and I recommend Hoffman Brothers
Showed up at 645am for a 7am job, which in my opinion, is amazing! Got the job done and looks good 👍
Professional, explained everything, responsive, clean and thorough!
Again Hoffman Brothers delivered first class service! Real people answer the phone empowered to set up repairs, commit to repair time and date, follow up calls get fast answers to questions Matt aided by Dallas were my techs this time. These are quality people who treat my property manager and myself as Trustee and…
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
Cody was awesome!
My technician was named Nick. He knew his stuff, solved problems cheaply, and put together some well scoped bids. Would hire again. Thanks Nick!
I am a member with Hoffmann Brothers and it is a great value for the services they give.
Tony was great, he explained everything to us, and what needed to be done, he is the best!
Nick did a great job with the repair and explanation of work being done. Very professional, courteous, and timely. Nothing but good things to say about Hoffmann Bros. Thanks, Greg W.
All employees of Hoffmann have gone above and beyond for us with circumstances! 100 percent recommend them for their honest, professional, and compassion alone!
Plumbing work. Went over and above to do a great job.
Hoffman Brothers were very professional and you can trust them to be in your house to complete the Job. I wasn't able to be at my house because of work obligations, but they called and texted, kept my informed of their progress. Again, I will recommend Hoffman Brothers to all my friends.
Andrew from the Hoffman Brothers team was on time, courteous and quickly diagnosed the problem with plumbing in our older home. He presented a variety of options to address the issue, explaining the pros and cons of each from the perspective of the home owner rather than a sales person.
The supervisor and the assistant went "above and beyond the call of duty" while filming my water drain pipes. The following describes the supervisor as an employee of Hoffman Brothers: • Very professional • Knowledgeable about the entire filming process of my sewer drains and explaining method to homeowner in…
Zach was great. He was very professional and has taken great care of all our pluming needs! I will definitely request him again.
Mr. Pointer was very thorough and patient, detailing the work needed while answering all my questions about the ongoing issues and next steps. Major issues that were otherwise undiagnosed by previous repairmen were brought to my attention and addressed with professionalism and care. His efforts were much…
Matt did a great job. He was friendly and professional and explained everything completely. We would highly recommend Hoffman Brothers services.
Scott Richardson, help us get more output from our humidifier. He also installed an air purifier. Both units are functioning well.
Extremely professional, fast, and communication was excellent. Always knew what was happening, when it would happen, and what to expect. Work performed as described and any follow-ups were handled quickly and with no problems.
Clayton was amazing! He went above and beyond for us today. He explained everything thoroughly, pointed out additional issues that 100% needed to be addressed and fixed… home is from 1912 and needs a few major updates. Highly recommend him and Hoffmann Brothers. Make sure to get the monthly protection package too…
Hoffmann Brothers is great for value! Their team members are not just professionals but also efficient. The HVAC team was so upfront on our system being perfectly fine and charges us accordingly ( much lesser than actual quote, as they did not find any problem). We also hired them for plumbing and this person was so…
Everything was done well and professionally!
Opened drain and cleared some tree roots.
Very happy with professional work from from Hoffman Hoffman.
Chelsi efficiently completed the furnace service.
Liuke was respectful, courteous, and did excellent work.. However, the price was outrageous! I was presented with options but found all choices to be exorbitant. We won't be using Hoffman Brothers any longer due to their high high prices.
Very friendly, efficient and knowledgeable service. Wonderful
They did quality work, very professional, and a very good cost for the work that they did, I'll definitely use Hoffman Brothers in the future work.
Very professional
Donald was extremely knowledgeable, honest, friendly & fair. He took the time to review the work done & answer all of my questions. Hoffmann Brothers is not the cheapest in town, BUT if you want it done right the first time & a company that stands behind their work, I wouldn’t go with anyone else.
We needed a new hot water heater installed - Jameson and John did an *outstanding* job, and went out of their way to help us with some other issues found while they were here. Super professional, nice, considerate, thorough with explanations, etc. 10 out of 10 stars! (Give those boys a raise!! 😁)
Zach was great! Very happy with his service!
Kevin was very helpful, explaining the choices we had, and liked our dogs even when they got in his way.
Nick N. did an awesome job figuring out our leaking ceiling and handling the necessary repairs. He even brought treats for our dogs! Worked well and efficiently, went the extra mile, would request him for repairs again no question.
Amazing job as usual
Clayton Deeds was awesome. Very informative, helpful, and pleasant to talk to. Clayton has earned Hoffman a repeat customer.
Hoffman Brothers was able to help us almost a week before anyone else we called. They were out the next day and had our leak fixed the day after that. All their people were friendly and professional. They did a great job and cleaned up afterward. Definitely would recommend them!
We are very pleased with the help we got from Hank at Hoffmann Brothers. He was extremely friendly and knowledgeable and able to fix our problems. He was understanding of our situation and went above and beyond to help us with other issues that weren't even a part of the original reason we called. VERY pleased and…
Tony was AWESOME!! He came out same day, went the extra step to fix the problem and help me understand how to prevent the same problem in the future! I will definitely be calling Hoffman Brothers to take care of our plumbing issues!! Amazing work by Tony!!
Nick did a super job. I highly recommend Hoffmann.
We.noticed a smell in one bathroom and a running toilet in another.Darien Guy was able to locate source of smell and fix it. He was also able to adjust toilet so it would not run. He explained everything as he did it and offered options for today and future projects I might like to do Excellent work!
Dirk is an extremely knowledgeable and professional technician. He was thorough in gathering information about our problem and patiently answered my questions. I think the course of action for repair he suggested is the best and am confident Hoffmann Bros will do great work.
As always they did great. Scott did a good job, told me optional things that could be done and was very nice.
Zach knows exactly what customer wants to. He explained in detail what was the problem and what was his recommendation. He was professional and kind technician. I would highly recommend him for my friends.
Rich Jackson repaired our leak and was very professional.
We had an issue of a blocked hose causing water to flow everywhere. Our appointment was scheduled within 48 hours of my call and we were placed on a list to receive service sooner if there was a cancellation. Luckily we were able to have a technician come out sooner than expected and he rectified the problem in…
I had water leaking from the ceiling damaging my floor and cabinets. John detected the leak in minutes and was able to stop the leaking. I could not have been happier. He explained all the options so that anybody could understand. Was lucky to have him!
Very good work. 👍
Clogged kitchen sink
The experience was quick and responsive. We will use Hoffman again. We appreciate Tom's work and diligence. He was very professional and personable and went the extra mile to deliver excellent and thorough service! Thank you all, and especially Tom.
We have used several companies for plumbing and I can’t recommend Hoffmann enough. They are kind and get the job done right. John came out to help us with a leaky faucet and we couldn’t be happier with the job he did. John was an excellent communicator and throughout the whole process, I felt he had our best interests in mind.
John is the consummate professional… very knowledgeable… did an outstanding job… went above and beyond.. all with a outstanding personality!! If I ever need future service, I hope I get John!
Hoffmann Brothers was a joy to work with from the initial call to the completion of service. John was amazing. He walked through all of our options for us and completed the repairs we needed professionally and with no pressure. We will definitely ask for John again if we need any additional plumbing repairs.
The maintenance tech who arrived for our appointment was named Nick!He was absolutely amazing. He knew what the issue was immediately and then spent time with us going thru all the repair options as well as the financing offers. He was incredibly knowledgeable of his job and just a true professional in every aspect…
You folks hire the friendliest and most courteous people in this town.
Andy benage was a very hard worker and knew his job very well. He found my gas leaks and sealed them up and took some old pipes out that wasn’t even being used for anything. He was professional and on time. He went over everything with me before doing the work so I knew what was going on and what needed to be done…
Tom Taylor did a fantastic job for me. He explained every little thing, took pictures for me, cleaned up after himself. He was training a young apprentice, Josiah, and you could see Tom was a great teacher and knew his stuff. Tom explained their Home Protection Plan very thoroughly. His presentation of the plan…
First time customer. Matt came the day after Thanksgiving to replace a garbage disposal. Explained everything. Helped me decide on the right disposal for my needs. Tightened up all the connections. No mess. I decided to purchase a protection plan on the spot. Customer service from the first call in to Hoffmann…
Service professional was very knowledgeable, attentive and listen to understand the problem. Fixed the problem effectively and efficiently.
Chris and Adam did a great job installing my HVAC system, as well as Jessie who later came out to address a pipe that was leaking. The Hoffman team is great! I would highly recommend using Hoffman for any heating; air conditioning; plumbing or electrical. And did I mention, the girls in the office are very nice and…
Ray took care of my plumbing needs, helped me with some additional quotes, and gave some great advice. Hoffman is batting 2 for 2 from my experiences so far.
Service tech and booking agent were very nice and took the time to offer several options and explained everything to my satisfaction! I will certainly contact Hoffman Brothers again in the future!
Hoffman is always professional and quick on the maintenance check ups. Their technicians are always friendly and respectful and we find their prices to be lower that any other HVAC company in the area
Eric has been to our house a few times and is always courteous and knowledgable. He was able to resolve 2 issues we were having and even found a huge leak on the side of our house! He was able to resolve the problem and stop the leak. Fabulous customer service
Cody was on time and did a great job. Very professional.
Technician, Nick, was professional and knowledgeable. Saved us a lot of time and money. Highly recommend Hoffman Brothers for any plumbing work your small business needs
Today Kurtis came out to perform regular maintenance on our heating system. He was on time, professional, knowledgeable and extremely friendly and courteous. We have been using Hoffmann Bros. for about 5yrs now and they've done a lot of repair and maintenance work for us. We have always had great experiences with them and I highly recommend their services.
Josh was very professional and did a great job. Thank you!
I cannot say enough nice things about this company as a whole. I have had multiple technicians in and out of our new house, doing multiple repairs and services, and they are all professional, friendly, informative, and clean! One of them even swept and wiped the floor of my foyer when they were done coming in and…
We have used Hoffman Brothers multiple times the last few months. The plumbers and technicians have all been wonderful and very professional. We have worked with Nick, Christian, Dillon, and many more. We had our sewer pipes replaced, and it was a big job. They explained everything along the way. We have been very…
Hoffman Brothers is always on time, responsive, and professional. They cover all of our home systems, so we just have to make one call. We had been hunting for a leak for two weeks and the technician found it within a few minutes and got the issues resolved within two hours. Could not be happier.
Service water softener.
Kyle C. was very knowledgeable about what needed to be done to solve our leakage and condensation problems from the furnace and water heater at home. He was very clear with his explanations and patient when making sure that we understood him. As a single mother with no furnace / water heater knowledge, Kyle…
Andrew was great! On time, knowledgeable and didn’t talk to me like I’m “just a girl”! Highly recommend!
They were friendly and informative and answered all of my questions. They recommended things without being pushy. I will definitely use them again
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
