How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for plumbing leak repair
Clear ✕All 211 Google reviews tagged “Plumbing leak repair” · showing 120
Very friendly & professional. Would highly recommend Hoffman Brothers! A++++
Nick was fast and curteous.
Tom was fantastic! He was courteous and professional and delivered more than promised. Highly recommend! Andrew was also fantastic! Courteous and professional--much appreciated! Chad also did a great job. Can't recommend Hoffman highly enough!
Kevin did an excellent job. He has done work here before and is always knowledgeable and professional. I’m very pleased with his service.
My mother-in-law needed an outdoor pipe repaired. HB was very responsive when I called, came out to assess the damage once the leak company detected location and then scheduled as quickly as possible (within 2 days) to come back to repair. James was very courteous, explained in detail what he would be doing and…
I liked the update by text message for the arrival time. Employee was clean and very well mannered. Explain things in excellent detail. Give me options with no pressure to purchase or decide on the spot.
Ian ! Was great , very knowledgeable and explained in a way you can understand
The technician Garret was prompt, professional, knowledgeable and friendly. He quickly assessed the situation and gave me specific solutions at a fair price! Would definitely recommend this company! Update! There was still a persistent issue. I called and Garrett was able to come back out promptly and diagnose…
DAN from Hoffmann Brothers showed up quickly to fix our problem. He was polite and got the job done fast and gave us options for future repairs
Tom, the technician, was kind, prompt. Fully explained and showed what the issues were and fixed what he said he would at the price he said he would. The work area was kept clean. Would definitely feel comfortable using them again.
Joe was very professional and kind. He explained what was going to take place, what the options were, and the benefits of each option. The work completed by Joe was A+, as was the entire experience. The installation perfect! Hoffmann Brothers handles everything for our house, be it electrical, appliance, plumbing,…
My Tech very courteous rofessional, and clean.
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
I enjoyed having Samuel's service at my house. The requested electrical repairs were well-completed. Samuel was equal parts knowledgeable and friendly....also helpful and patient with my many questions.
Clayton was great. Explained things clearly, was neat and efficient
Always a great experience with Hoffmann Bros! Luke did a great job diagnosing the electrical issue and resolving.
Great job as usual
The guys were great. Friendly, professional and just how I wanted it. Thank you!
Andy did an excellent job of explaining the options to me. Together we chose an approach that seemed like the best way to fix the gas leak without committing us to a complete replacement of all the pipes. And it worked!
Prompt. Polite. Talked in layman's terms.
Very impressed
Nick was very thorough and professional. He made sure everything was good before he left.
Excellent service and attention to detail.
Mitch was clear in his explanation and honest with recommendations
Simply got the job done ✅
Installed new dishwasher. Steve was very meticulous in making sure all was done correctly. Jason his assistant was just as courteous and helpful to the needs of Steve.. Anita
The pipe supplying our outside spigot burst, and we didn’t realize it until months later. The damage in an unused room was extensive. Zachary came out the next day and fixed everything quickly. He gave us some advice on how to prevent it from happening again. Would definitely recommend!
Once again I used Hoffman Brothers and so glad I did for my hot water tank was leaking and John did an excellent job he went above and beyond what needed to be done and did it he's great he deserves more than five stars thanks Hoffman Brothers for sending him out again appreciate it!
Steve did a wonderful job. Knowledgeable, courteous, and very proficient. He explained everything in detail before starting the work. He cleared and cleaned up before leaving. Will recommend Hoffmann to my friends.
Nick did awesome and was very helpful!
They came back out at no charge to reassess the job and make sure it was done right
Prompt and accurate diagnosis and repair. Dirk went above and beyond in helping me with extra issues.
Nick was awesome and did a very professional job of repairing and replacing faucets, washers and other assorted plumbing repairs. Very impressed!
Prompt, professional service. Flexible scheduling between my unit and neighbor to accommodate both schedules.Serviceman Justin explained cause of problem and details of repairs in a friendly professional manner.
I had a great experience with Nick at Hoffmann brothers really professional and clean and informative good guy
John was efficient and professional.
Kyle White was very pleasant and friendly. I would recommend Kyle and Hoffman Brothers for any and all repair work. They have all been very friendly and personable and do great work.
Cracked outdoor antifreeze faucet. John came and replaced it with new antifreeze faucet. Looks fantastic and works great! Beautiful job before and after photos
Professional and knowledgeable. Great job.
Mitch was excellent and so professional!! So happy with his work!
They always send very professional and caring people. We have used Hoffmann Brothers for many years and will continue to do so! When people are polite, respectful AND knowledgeable to get the job done the first time, every time! They are our one-stop shop!
John was professional, worked with me to resolve the problem and fixed my plumbing issue
I exclusively use Hoffman for my HVAC, electrical, plumbing, and appliance repair and am never disappointed. John Goste stooped out to repair a plumbing leak that we had. Took care of the leak quickly. Was most impressed with his professionalism, courtesy, and friendliness. Just say enough about what a special…
Xavier was great! Quickly diagnosed and fixed my faucet. Very professional and friendly.
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
I would highly recommend Nick for the job! I’m back to being able to use my kitchen sink again. We talked through everything he was going to do before he did it & the cost. He got right to work, found & fixed the problem. Thanks again Nick!
We were having problems with water temperature and pressure. They were timely, friendly, and located the problems quickly. They were able to fix the issue immediately and our water was back to normal within a couple of hours.
Dirk was great
Justin was very personable & professional, evaluated potential causes, and gave us options to choose from. Very satisfied.
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Jameson was great! He was friendly, efficient and knowledgeable. Explained everything thoroughly and just did a great job. Has a very pleasant attitude. Hope he will be our plumber again if we need one. Thanks! I've always had a good experience with Hoffman.
The plumber, Dustin, was personal and professional. He listened to what we needed and made it happen. We will be recommending Hoffmann Bros to family and friends.
Inspection of AC relative to service contract.
John was professional, engaging and very very funny. He made the process and issue less painful. He answered allll of our questions and even showed us what he was doing and why. Thank you for sending him.
Mike was very helpful and professional. Appreciate his explanations and expertise about the HVAC. John was very through about the plumbing issues and making suggestions for future work.
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
Zach was very professional and explained everything thing he did to unclog my main drain in the house. I would recommend them to anyone.
Setting up or the installation of new pipes and flooring to be replaced.
Went very smooth, he even took the old toilet with him so I didn’t have to worry about getting rid of it.
Mitch did outstanding work. Professional, on time, great communication, explained operations well.
On time. Very professional.
Josiah was very professional and diagnosed the problems quickly. After fixing the problems he tested everything before he left.
Mitch was professional, knowledgeable and Courteous.
Scott was very professional and knowledgeable, he explained everything and made sure all the boxes were checked.
Needed a new flapper valve installed, Dustin did a great job in such a timely manner!
They installed a hot water heater! Very professional very informative very professional! They went above and beyond they’re calling
Donald was excellent. Prompt, professional. Explained everything he was doing and kept me informed along the way! Very pleased with Hoffmann Bros
Tyler was on time and very professional. He was able to locate and repair the many gas leaks I had. Thank You.
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Professional, explained everything, responsive, clean and thorough!
Very personable, knowledgeable, and a pleasure to work with. I would absolutely hire them again for any other home repair issues I run into.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
I would highly recommend Hoffman Brothers! We had two plumbing issues occur over the past several months. They offered us multiple options, great financing options, and all of the technicians that came out were very professional!
Cody was awesome!
John and Keith showed up on time and did a great job replacing my vent stack. It was a big job and it was completed timely. Hoffman Brothers pulled the required permits and scheduled the inspections. The entire jobsite was clean when they left. Thank you for a job well done. Randy did my spring HVAC Maintenance.…
Our. Serviceman was prompt and professional. He explained everything thoroughly and very pleasant. He was a pleasure to work with and a good example if the quality of work and the companies employees
As always Hoffmann was fantastic. John was a great person and explained everything thoroughly.
Prompt, polite and efficient
Tom was great. Fixed a plumbing issue and installed new hardware. Service exceeded my expectations.
Josiah was great. Professional and thorough
These people are awesome! They came out when no one else would even return my calls. Our pipes froze and they had them repaired in 2 hours. Will definitely use them again!
Justin was absolutely amazing at resolving my frozen/burst pipe issue. He was extremely professional. He resolved the issue quickly and efficiently. He also kept me informed of every step of the process. I would highly recommend and use again if necessary.
We can't speak highly enough of Jameson! He had a long and gruelling job to do, and he did it effectively and with unfailing courtesy over some long hours. He was absolutely professional. He gave us a clear estimate of costs and carefully described to us what was wrong with our pipes, so that everything was…
I can’t thank these guys enough! This is my first home and my pipes froze/busted. Only access point was through a 2ft crawl space that had 8inches of water in it. John went in crawling on his belly in cold water to repair my pipes. Amazing service. Very professional and got the job done. I wish I could personally…
John was friendly, respectful and professional. Went above and beyond explaining everything to me. Would highly recommend and, should I be unfortunate enough to need his services again, would request John!
On time. Friendly and professional. Good communication. Great work.
Nick did a wondetful job! I was really impressed with his knowledge (for being so young) and his 'comfort' being in someones home. He's just really 'easy going' and has confidence in himself which put me at ease. AND he cleaned up after himself!! Thank you Nick!
Steven did a great job explaining everything and was very quick getting the job done. A first time home buyer, he gave us a few pointers on how to avoid future disasters. Thanks Steven
We called Hoffmann Brothers to fix bursted pipes under our crawl space due to the freezing weather. Zachary came out and was on-time, highly professional, polite, and made sure we understood every issue and answered our questions thoroughly- which made us confident in his work. Zach made sure we were aware of the…
Tony was amazing
We've had great experiences with the Hoffman personnel. Very courteous, knowledgable and helpful. They also take the time to make sure that you understand the job.
Tony was great, he explained everything to us, and what needed to be done, he is the best!
My two experiences have been great. Service is timely, technicians have been friendly, professional and done quality work.
Great at what they do care out your home.
Zach was friendly and informative. He gave me a couple of options with no pressure. Protected property and cleaned up like he was never here. Zach gave suggestions on how to help the garbage disposal do its maximum job. Thanks for the information and professionalism. BONUS...was nice to my cats!
Replaced my hot water heater. Clayton was great would recommend him to everyone. He walked me thru the process. Explained everything and answer all questions. Great job..
Nick did a great job with the repair and explanation of work being done. Very professional, courteous, and timely. Nothing but good things to say about Hoffmann Bros. Thanks, Greg W.
All employees of Hoffmann have gone above and beyond for us with circumstances! 100 percent recommend them for their honest, professional, and compassion alone!
Garrett was awesome! He was professional and cleaned up the water that had leaked. I would recommend him any time.
Took extra time to find the source.
Did annual ac inspection. Helped fix problem with roof gutter. Solved big problem.
He was very nice and informative. I highly recommend their services!
We’ve used Hoffman Brothers a couple of times now for an extensive sewer repair in addition to a leak we had today. Their technician Dirk came in and was gone before I even knew it. He was very kind and thoroughly explained everything including the options and benefits of each. The repair itself was done well, and…
Nick was great and got the work done very professionally.
Fantastic service! Great work performed. Thank you!
John visited my condo unit to repair a couple of spots in my plumbing I was concerned about. John did an outstanding job of diagnosing the problem, explaining the situation, and fixing the problems. These repairs were part of a warranty claim. John did a great job with the repairs and Hoffman did not charge me…
We thought it was a major issue regarding the leak under the bathroom sink. Instead it was a quick and inexpensive fix. They had plenty of availability for the appointment and sent a message with a picture of the service tech ahead of time as a safety precaution.
Clayton checked the pipes under the sink and everything checked out. He was great. Thank you. Karen Watson
Very Satisficed, great communicator. Very professional.
Technician Steve was on time, courteous, and very professional. He kept me 100% informed at each stage of the process of the job being done and completed the work quickly and effectively.
Honest man and polite thank you
Quality service. Great technicians. Join the maintenance program.
Extremely professional, fast, and communication was excellent. Always knew what was happening, when it would happen, and what to expect. Work performed as described and any follow-ups were handled quickly and with no problems.
Super nice and professional. Explained everything he did very well and was very happy!
Clayton was amazing! He went above and beyond for us today. He explained everything thoroughly, pointed out additional issues that 100% needed to be addressed and fixed… home is from 1912 and needs a few major updates. Highly recommend him and Hoffmann Brothers. Make sure to get the monthly protection package too…
Hoffmann Brothers is great for value! Their team members are not just professionals but also efficient. The HVAC team was so upfront on our system being perfectly fine and charges us accordingly ( much lesser than actual quote, as they did not find any problem). We also hired them for plumbing and this person was so…
Two of Hoffmann Brothers service men came out the day after our call. They were cordial and friendly. They did a thorough investigation of our plumbing problem and had an estimate of the repairs, along with options, for our review. They come out again tomorrow to do the repair and I have no doubt they will be done efficiently and professionally.
Prompt empathetic knowledgeable
Donald Fo u r n i e r this young man was great in fixing my problem. If I have any more plumbing problems I will be sure to ask for him to help me. I will be sure to ask Hoffman Brothers to help me again.
Dustin was very professional and explained what we needed to do to fix our problem. I feel confident that he will get everything fixed to our satisfaction. Also, the person who helped schedule our appointment was great! She was able to get Dustin out to our house within just a few hours of calling in. Great company to use for all of your plumbing needs!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
