Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.399
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 399 Google reviews tagged “Plumbing pipe repair” · showing 40

Keith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional, prompt, thorough job. Friendly and competent technicians

Plumbing pipe repairDrain cleaning+ Value
Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent job by Tyler today. Installed a new electric meter for me. It was a massive project but he got it done in a timely fashion and everything looks great!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ajay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional and responsive individuals [Tom and Jason].

HVAC system maintenanceToilet installationWater heater installation+ Responsiveness+ Punctuality+ Professionalism
GiovanniLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The technician Garret was prompt, professional, knowledgeable and friendly. He quickly assessed the situation and gave me specific solutions at a fair price! Would definitely recommend this company! Update! There was still a persistent issue. I called and Garrett was able to come back out promptly and diagnose…

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

2025 Update: Ryan K. and his crew did a great job on our full HVAC replacement this year (as did Griffin G. earlier with our ancient gas dryer). The company sent a thank-you note for the business along with some cookies, which my son liked so much that he wrote them a "You're welcome and thank you for the cookies"…

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
George10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We couldn't be more pleased with the plumbing services we received from Carl Abernathy. He quickly diagnosed three issues, had the right parts, and fixed them quickly at the lowest possible cost. He was friendly, didn't mind my stupid questions, and was a good ambassador for Hoffman Brothers. Because of him, we…

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repair
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, professional job. Great detail to work!

Great priceToilet repairWater heater installationVentilated ceiling installation
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael did a great job. He found my problem and fixed it. He was professional and courteous.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
HaleyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joe was very professional and kind. He explained what was going to take place, what the options were, and the benefits of each option. The work completed by Joe was A+, as was the entire experience. The installation perfect! Hoffmann Brothers handles everything for our house, be it electrical, appliance, plumbing,…

Shower repairPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
TracyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…

Plumbing leak detectionToilet repairWater heater installation
MadLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people

Water heater installationHVAC system maintenancePlumbing pipe repair
ToddLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.

Water heater installationHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I found Clayton to be an exceptionately courteous and intelligent young man. He is a credit to your organization.

Garbage disposal installationPlumbing pipe repair+ Professionalism
Vernice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice

Faucet installationWater heater installationFaucet repair
Matt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing team of professionals! Great experience. Anthony was able to answer all of my questions and help me understand what my options were.

Plumbing pipe repairSewer cleaning+ Quality+ Value
ErinLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joshia was very knowledgeable and very informative. He made sure that all of our pipes worked before he left. He cleaned up after himself and even checked our water heater and furnace. My husband and I highly recommend the membership plan. It has saved us money. Everyone who we have interacted with has been very…

A/C system maintenanceHVAC system maintenanceElectrical inspections+ Responsiveness+ Punctuality+ Quality
Emerine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Hoffmann’s technicians are great, but the cost of individual services is getting way too high to justify using them. I enrolled in the Home Protection Plan which includes one AC and one heating tune up a year. I just went to schedule my heating maintenance and the soonest appointment is a month out. Part of the…

HVAC system maintenancePlumbing pipe repairRefrigerator/freezer repair− Value
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John has been to our house twice now and he is officially our new plumber. He is so knowledgeable and easy to talk to and we’d trust him with any plumbing project or repair. Very good guy all around. Hoffmann Brothers has great customer service and is very trustworthy as a company as well.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Did excellent job replacing a drain stack.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jameson & his crew did a phenomenal job with our sewer stacks & plumbing. Cleaned up after they finished. Such a friendly guy as well as professional. Would highly recommend

Plumbing pipe repairService not listed+ Responsiveness+ Value
volksyards10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job as usual

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
AndreLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hoffman Bros never disappoints - at least not in the past 16 yrs that we've been their customer. We had a leak where the supply line comes into the toilet tank. I thought it could just be tightened a little, but as it turned out - it was almost all the way off. The shut off valve was frozen, so within seconds we had…

HVAC system maintenancePlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
ElaineLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Clayton was great! Hard working and very careful! He rebuilt three of our toilets and replaced our two outdoor Spicket’s that had been leaking. We will definitely use Clayton and Hoffman brothers again!

Plumbing leak detectionInstallationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick Cass was so professional and knowledgeable about issues I was having with the water source to my outside spigots. He patiently walked me through his diagnosis & options to repair, then addressed it on the spot without needing to schedule another appt. I really appreciated his help and am so pleased with his…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

carpentry and plumbing done very professionally. Neven h. was exceptional in his attention to details.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Pati2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our first experience with Hoffman Brothers. They were recommended to us by two different people. Josiah was very professional, punctual, polite and efficient. He was knowledgeable in his trade and did an excellent job! He performed high quality work and was very thorough in what we needed done. Would highly recommend him and the company.

InstallationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kyle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Was a bit late, but once arrived, worked quickly and efficiently, and went above and beyond expectations.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
CameronLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We use Hoffman brother for just about everything. Clayton showed up on time and did everything he could to save my wall from being torn into. I really couldn't be happier with the service.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team sent by Hoffmann brothers was professional and friendly. They were obviously very knowledgeable and explained things in a way we could easily follow. We'll use them again for plumbing needs!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Mitch was clear in his explanation and honest with recommendations

Plumbing leak repairPlumbing pipe repair+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Simply got the job done ✅

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Just flat out a good experience

Faucet repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
Kaden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was amazing, super kind, knew how to find and present solutions to problems. This man deserves every good thing he gets for how well and amazing he was.

Plumbing pipe repair
NancyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had major pipes replaced including 2 stacks. I had a leak that happened after the pipes were replaced. Hoffman Brothers came out at least 3 different times to locate the leak. It was coming through cracked tiles and lack of silicone grout. They repaired the ceiling and caulked the bathroom. Now I have a dry…

Plumbing leak detectionToilet installationPlumbing pipe repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mr. Bishop was professional & thorough, as are all Hoffman Brothers staff.

A/C system maintenancePlumbing pipe repair
Irl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, professional, and prompt service.

Toilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Happy with the work and completed on time. Explained things well and polite. Would use them again.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was professional and efficient and took great care to make sure everything was right before he left!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (359 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

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