How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for plumbing pipe repair
Clear ✕All 399 Google reviews tagged “Plumbing pipe repair” · showing 100
Very professional, prompt, thorough job. Friendly and competent technicians
Excellent job by Tyler today. Installed a new electric meter for me. It was a massive project but he got it done in a timely fashion and everything looks great!
Very professional and responsive individuals [Tom and Jason].
The technician Garret was prompt, professional, knowledgeable and friendly. He quickly assessed the situation and gave me specific solutions at a fair price! Would definitely recommend this company! Update! There was still a persistent issue. I called and Garrett was able to come back out promptly and diagnose…
2025 Update: Ryan K. and his crew did a great job on our full HVAC replacement this year (as did Griffin G. earlier with our ancient gas dryer). The company sent a thank-you note for the business along with some cookies, which my son liked so much that he wrote them a "You're welcome and thank you for the cookies"…
We couldn't be more pleased with the plumbing services we received from Carl Abernathy. He quickly diagnosed three issues, had the right parts, and fixed them quickly at the lowest possible cost. He was friendly, didn't mind my stupid questions, and was a good ambassador for Hoffman Brothers. Because of him, we…
Friendly, professional job. Great detail to work!
Michael did a great job. He found my problem and fixed it. He was professional and courteous.
Joe was very professional and kind. He explained what was going to take place, what the options were, and the benefits of each option. The work completed by Joe was A+, as was the entire experience. The installation perfect! Hoffmann Brothers handles everything for our house, be it electrical, appliance, plumbing,…
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
I found Clayton to be an exceptionately courteous and intelligent young man. He is a credit to your organization.
Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice
Amazing team of professionals! Great experience. Anthony was able to answer all of my questions and help me understand what my options were.
Joshia was very knowledgeable and very informative. He made sure that all of our pipes worked before he left. He cleaned up after himself and even checked our water heater and furnace. My husband and I highly recommend the membership plan. It has saved us money. Everyone who we have interacted with has been very…
Hoffmann’s technicians are great, but the cost of individual services is getting way too high to justify using them. I enrolled in the Home Protection Plan which includes one AC and one heating tune up a year. I just went to schedule my heating maintenance and the soonest appointment is a month out. Part of the…
John has been to our house twice now and he is officially our new plumber. He is so knowledgeable and easy to talk to and we’d trust him with any plumbing project or repair. Very good guy all around. Hoffmann Brothers has great customer service and is very trustworthy as a company as well.
Did excellent job replacing a drain stack.
Jameson & his crew did a phenomenal job with our sewer stacks & plumbing. Cleaned up after they finished. Such a friendly guy as well as professional. Would highly recommend
Great job as usual
Hoffman Bros never disappoints - at least not in the past 16 yrs that we've been their customer. We had a leak where the supply line comes into the toilet tank. I thought it could just be tightened a little, but as it turned out - it was almost all the way off. The shut off valve was frozen, so within seconds we had…
I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…
Clayton was great! Hard working and very careful! He rebuilt three of our toilets and replaced our two outdoor Spicket’s that had been leaking. We will definitely use Clayton and Hoffman brothers again!
Nick Cass was so professional and knowledgeable about issues I was having with the water source to my outside spigots. He patiently walked me through his diagnosis & options to repair, then addressed it on the spot without needing to schedule another appt. I really appreciated his help and am so pleased with his…
carpentry and plumbing done very professionally. Neven h. was exceptional in his attention to details.
This was our first experience with Hoffman Brothers. They were recommended to us by two different people. Josiah was very professional, punctual, polite and efficient. He was knowledgeable in his trade and did an excellent job! He performed high quality work and was very thorough in what we needed done. Would highly recommend him and the company.
Was a bit late, but once arrived, worked quickly and efficiently, and went above and beyond expectations.
We use Hoffman brother for just about everything. Clayton showed up on time and did everything he could to save my wall from being torn into. I really couldn't be happier with the service.
The team sent by Hoffmann brothers was professional and friendly. They were obviously very knowledgeable and explained things in a way we could easily follow. We'll use them again for plumbing needs!
Great service!
Mitch was clear in his explanation and honest with recommendations
Simply got the job done ✅
Just flat out a good experience
He was amazing, super kind, knew how to find and present solutions to problems. This man deserves every good thing he gets for how well and amazing he was.
I had major pipes replaced including 2 stacks. I had a leak that happened after the pipes were replaced. Hoffman Brothers came out at least 3 different times to locate the leak. It was coming through cracked tiles and lack of silicone grout. They repaired the ceiling and caulked the bathroom. Now I have a dry…
Mr. Bishop was professional & thorough, as are all Hoffman Brothers staff.
Friendly, professional, and prompt service.
Happy with the work and completed on time. Explained things well and polite. Would use them again.
Justin was professional and efficient and took great care to make sure everything was right before he left!
Steve was awesome!
Super informative, friendly and went out of his way to address my concerns.
Nick did awesome and was very helpful!
The team did an excellent job figuring out the issue with my plumbing fixtures and fixed it promptly. The team was very responsive and helpful.
Called and they came the same day within a couple of ours Joel had excellent customer service and got the job done without giving up on my situation everything works like its suppose to now no more sewage in basement !
Overall a great experience and special thanks to Nick Cass for explaining everything and making me feel he was talking to me, not at me. Will make sure I use Hoffmann Brothers for any work I need done. Thanks again..........
John did a great job and was a pleasure to talk to and work with.
Kyle White was very pleasant and friendly. I would recommend Kyle and Hoffman Brothers for any and all repair work. They have all been very friendly and personable and do great work.
Dallas with Hoffman Brothers did a fantastic job during the initial service call to diagnose the issue we were having in our home. He walked me through everything he was going to do, took pictures and provided me a detailed estimate discussion. After I approved the quote, James with Hoffman Brothers arrived on time…
Clayton the Technician was very professional and exceed my expectations of a job well done.
Steve provided both help and information. He solved today's problem and gave me options for preventing problems in the future. Hoffmann Bros team members are always personable and professional.
Joel did a great job - my sink works again. Thanks!
Mitch did an incredible job on our garbage disposal installation! Not only was he punctual, he was actually earlier than expected and was able to complete the job in less time than he originally thought. He was personable, knowledgeable, and professional. The only downside to this service was the cost. It felt…
Simply put, from the moment we contact Hoffmann until the job is completed we enjoy professional and quality service. This past call was no exception. We were told that there was a cancellation, and we could have a plumber at our house within an hour or two. The job was complete within hours of placing the call. Now…
Excellent service.
Had a pipe damaged by freezing and Hoffman was quick and responsive! The technician, Nick, did a thorough job reviewing the issue and recommending different options.
Xavier was awesome! He was prompt on both days. Very knowledgeable and detailed oriented. Completed work quickly. Great people skills. Oftentimes, it’s hard to find someone with technical knowledge and a personality! Very good with making sure I understood the details and was not just addressing the conversation…
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
I called Hoffman for the first time on the recommendation of the guy who maintains my furnace. It’s been an excellent experience from start to end! Office staff could not be more helpful, that came out next day, Nick my service guy was outstanding (knowledgeable, professional, kind) and they accommodated my schedule…
I contacted Hoffmann Brothers for a plumbing issue. The service repair person arrived on time. Throughly evaluated the situation and offered options to repair the problem. Very satisfied with sevices rendered.
Put In a new mini split in attic. Tech was professional and very knowledgeable! Would highly recommend!
I'm very happy with the water heater installation I had done today. Josiah was the tech that completed the work and I appreciate his professionalism. He did all the right things. Showed up on time, efficient in his work, installation was tidy and clean, and cleaned up after he was done. He and Hoffman Brothers made…
John was great and very professional. He knows his stuff. Highly recommend.
Nick was fantastic, so helpful and patient while I juggled some work calls.
Hank is awesome !! So helpful. He gave me a very detailed explanation of what needed to be done
Had hired Hoffmann Brothers to replace a PRV in the basement of my home, clean my duct work, my dryer vent, and to do an annual maintenance check of my AC unit. Could not have asked for a better crew. Danny, Pat, and Justin arrived on time at 7am. Justin assessed and informed me that the PRV that I had was bad and…
Kurtis Pointer was the technician repairing our plumbing today. He explained everthing to me and did the repair in a timely manner.
They did an awesome job, very professional and clean for the work they do! Thanks Cody and Dallas.
Excellent service!
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
Excellent work, fair and honest. I will refer friends and family to this business!
Matt did a great job very nice and professional
John Goste was professional and did exactly what I wanted done. The pipe was repaired and successfully tested in a short amount of time. Very satisfied with the work.
Justin did an outstanding job, very professional and personable, listened to questions and made excellent suggestions. I would not hesitate to call Hoffman Bros. and Justin again!
Darin and Ray were both very professional and thorough in their work. They took the time to explain each issue and offer the options and potential consequences to each decision. Assuming no future related issues I am very pleased with their work. They cleaned each area when completed- looked better than when they…
Duane did a great job for us He was very professional and considerate. He is a great representative for your company. Thank you for sending him so quickly. We were afraid that it would be days before someone could come.
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Nick was great. Very professional, experienced and clean
Donald was very friendly, diagnosed the problem quickly, detailed the options for repair and was prepared to complete the job. His workmanship was to the highest standard. We are very pleased, thank you
Hoffmann scheduled me right away! Hank was cheerful, knowledgeable , and professional! Great job!
Very courteous and helpful. Gave me alot of information and very honest
Nick Cass was very professional and friendly. He identified the location of the plumbing leak quickly and provided me with several options on how to fix the issue. He’s skilled at what he does and I recommend him for anyone’s plumbing needs. Class act!
Very knowledgeable good service. I will be calling them for drain cleaning and HVAC
Professional, explained everything, responsive, clean and thorough!
My technician was named Nick. He knew his stuff, solved problems cheaply, and put together some well scoped bids. Would hire again. Thanks Nick!
John was great! He was very knowledgeable, patient, informative, & quick! Stopped the leaking outside that was causing a lot of damage and replaced our spout with a new, shiny, and more efficient one!
Tony was very knowledgeable, friendly and efficient. He got to the issue and informed me along the way. I would definitely recommend him.
As always Hoffmann was fantastic. John was a great person and explained everything thoroughly.
Cory was absolutely fabulous. My neighbor recommended him and we think he’s the greatest. He’s knowledgeable he’s kind and he explains everything. He definitely is a five star plus thank you Cory!!
Tom with Hoffmann Brothers was timely and very professional. Told us exactly what to expect and gave us our options for fixing the busted pipe in our kitchen that goes into our basement
I had a new water heater replacement- I’d like to thank Scott…he was professional-knowledgeable and took the time to explain everything to me..Scott arrived promptly and explained & answered every question I had.,. I am a Hoffman customer forever! You’re very fortunate to have such a great employee!!! June Collins
We've had Hoffman at our house several times recently and have had a great experience every time. Justin Bennett is knowledgeable, professional, and efficient. Highly recommend Justin and Hoffman Brothers!
When I called for emergency service, they were very concerned and helpful. They sent Mitch after hours to repair mistakes from a local vendor. They sent a photo of the person that was entering my home. He was on time, professional, knowledgeable and I am confident that my appliance was installed properly. He wore…
Matt Todd did a fantastic job on the replacement of our water heater. He was very informative and explained what he was doing every step along the way. He was extremely courteous and left the house in as good a shape as when he came.
Andrew was great! I would welcome him back in my home anytime.
Mitch, and his apprentice, John, were great to work with! They tackled a complicated problem (finding burst pipes behind walls) in a very thoughtful and professional manner. They checked with me at all stages of the repair and once they found the problem, it was taken care of. They helped to save the holidays!
These people are awesome! They came out when no one else would even return my calls. Our pipes froze and they had them repaired in 2 hours. Will definitely use them again!
Jason arrived along with a student & diagnosed the problem with ease. They were very professional upon entry & wore shoe covers the whole time. He detailed his plan of action, communicated effectively & even found another unsuspecting problem that they corrected immediately. My overall experience was great. I definitely recommend.
John was friendly, respectful and professional. Went above and beyond explaining everything to me. Would highly recommend and, should I be unfortunate enough to need his services again, would request John!
Great service. Great value. Great results
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
