Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.101
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$328–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 37

All 101 Google reviews tagged “Sewer cleaning” · showing 40

Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always a great service!

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, professional job. Great detail to work!

Great priceToilet repairWater heater installationVentilated ceiling installation
KevinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

Had a sewer back up. Steve came out, found the issue, solved the issue, and gave me some options to help with future issues. I'm impressed with how thorough he was. I will definitely use this company in the future. Update...needed their service today, unfortunately customer service was horrible this time around.…

Drain cleaningSewer cleaning+ Responsiveness+ Quality+ Professionalism
Matt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing team of professionals! Great experience. Anthony was able to answer all of my questions and help me understand what my options were.

Plumbing pipe repairSewer cleaning+ Quality+ Value
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good experience and very helpful

Outdoor plumbing system repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kacie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very kind and down to earth. Gave several options on things that allowed us to pick what was best for our budget. Thanks again!

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Just flat out a good experience

Faucet repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
Raydine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve and Brandon called to let us know they were on the way, arrived on time, were professional as well as friendly. Everything was explained while they were working and procedures summarized in clear terms when finished. First time using Hoffman Bros. We will recommend them to others as well as use their services again.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Quick and professional, they were able to give me same day service

Sewer cleaning
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a great experience he was friendly and profesional I will definitely use you guys again.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with Hank's experience and how he take care my problem. I will be sure to use Hoffmann Brothers from now on. Thank you.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody was very knowledgeable , professional and detailed in explaining everything to me !

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
AlastairLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding

Sewer cleaning+ Responsiveness+ Quality+ Professionalism
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Main sewer line backed up. Cody did an excellent job! Very informative, knowledgeable, just did an excellent all around job!

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve came out and did a great job he was very professional and let me know exactly what was going on with my sewer would diffidently use again

Sewer cleaning
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin did an outstanding job, very professional and personable, listened to questions and made excellent suggestions. I would not hesitate to call Hoffman Bros. and Justin again!

Plumbing pipe repairSewer cleaning+ Punctuality+ Quality+ Professionalism
RayLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody came out and looked at my system. He was timely and professional. Did a great job. Was very transparent about everything and very helpful. I can't remember the name of the office rep that answered the phone for me, unfortunately, but she was also super kind and professional. Even the price was less than I expected and was fair and affordable.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Touch wood, we've addressed my immediate sewer line concern. I appreciated being able to see the extent of cleaning in my sewer line, both to the house and to the public line. Steve, my technician, was very encouraging to have me also view the process. This gives me a better perspective on my maintenance…

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Mickey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody did an excellent job,vary professional and knowledgeable about performing the work. Great job.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zach showed up at my house had the immediate respect to put covers on his boots when walking on the carpet not that I was super concerned about that but it was very considerate the guy was excellent above and beyond the amount I paid and I couldn't have possibly expected better service there is no better service…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Gina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tony Z. was super informative. He was on time and did a great job. Not to mention that he saved me tons of money. I will use Hoffmann for all of my appliance and home needs.If you have sewer issues ask for Tony Z to be your tech!!!! I won’t go anywhere else.

A/C system repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service and a quick response. Clearly communicated options.

A/C system repairSewer cleaning+ Responsiveness+ Quality+ Professionalism
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Duane was very thorough and professional in his explanation of the situation. I am very grateful for his help.

Sewer cleaning
TLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hoffman Brothers have been a company I can depend on they come out and they do the job. The servicemen or professional and I recommend Hoffman Brothers

Plumbing leak detectionHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
daveheerLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After noticing water from washer and showers upstairs backing up thru basement drain, I called Hoffman. They had their tech Cody at my door within hours. He quickly had the sewer line flowing and then cleaned out the roots that had caused the issue. I was impressed that speedy quality service could be delivered at such a reasonable price.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
ErinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our Technician, Hank, was prompt, courteous, professional and FAST. (Also funny) He even took the extra step of cleaning up some of the gunk from the backed up drain in our basement after he cleared it. From someone who used to work in the trades for many years, I have nothing but good things to say about our tech Hank, and Hoffman Bros.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Charlie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an awesome job that didn’t break the bank. Very happy. Will use again.

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hank was professional, friendly, and very willing to explain every step he was taking to resolve my issue.

Sewer cleaning
Janis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hoffman Brothers is veteran-owned. Their dispatchers were very responsive and professional. The technician, Zach, was very polite and professional. I highly recommend Hoffman Brothers.

Outdoor plumbing system repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ronetta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician was very professional and polite. Got the job done very quickly make me feel comfortable. I highly recommend this company. PS they are extremely affordable and they seem like they care about the people they service.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience Hank is charismatic & was quick to identify the issue & get a bid for the repair.

Sewer cleaning+ Professionalism
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, polite technician and responsible price. Job well done. Thank you.

Sewer cleaning+ Value
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love this company! The technicians are professional, friendly, and always willing to educate me on the workings and maintenance of our HVAC system. Excellent service and quality for the price.

Sewer cleaningDrain cleaning+ Responsiveness+ Quality+ Professionalism
Howard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job and professional

Sewer cleaning+ Quality+ Professionalism
Concerned3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time client. Hoffman conducted business like you want. Confirmed appointment. Tech was courteous and on time. Worked hard, cleaned up after. I would call them again. Washer drain clog. Des Peres MO

Sewer cleaning+ Professionalism
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service I received was exceptional from start to finish. I called for service after 4pm. My initial call was answered quickly and the appointment was set immediately. Due to the urgent nature of the service, I was set up for the next morning. My technician, Patrick was very professional and informative. He…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Marsha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Zach was courteous, did an excellent job giving price quote prior to starting the job. And did an excellent job with sewer cleaning and clean up afterward.

Sewer cleaning+ Responsiveness+ Quality+ Professionalism
Chantalle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best guy they have for the job great service and fast

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my sewer line inspected with a camera to identify its location for future replacement. This required the line be cleaned to allow the camera to enter the line. The problem points were identified and I plan to have it replaced. Matt Barrett from Hoffman Brothers was friendly and explained things well.

Sewer cleaning+ Punctuality+ Quality+ Professionalism
Jeannette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Once again, Great experience. On time, great with dog, friendly, and got the job done quickly.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more sewer cleaning reviews (61 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

Compare with