How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for sewer cleaning
Clear ✕All 101 Google reviews tagged “Sewer cleaning” · showing 100
Always a great service!
Friendly, professional job. Great detail to work!
Had a sewer back up. Steve came out, found the issue, solved the issue, and gave me some options to help with future issues. I'm impressed with how thorough he was. I will definitely use this company in the future. Update...needed their service today, unfortunately customer service was horrible this time around.…
Amazing team of professionals! Great experience. Anthony was able to answer all of my questions and help me understand what my options were.
Very good experience and very helpful
Very kind and down to earth. Gave several options on things that allowed us to pick what was best for our budget. Thanks again!
Just flat out a good experience
Steve and Brandon called to let us know they were on the way, arrived on time, were professional as well as friendly. Everything was explained while they were working and procedures summarized in clear terms when finished. First time using Hoffman Bros. We will recommend them to others as well as use their services again.
Quick and professional, they were able to give me same day service
It was a great experience he was friendly and profesional I will definitely use you guys again.
I was very impressed with Hank's experience and how he take care my problem. I will be sure to use Hoffmann Brothers from now on. Thank you.
Cody was very knowledgeable , professional and detailed in explaining everything to me !
Outstanding
Main sewer line backed up. Cody did an excellent job! Very informative, knowledgeable, just did an excellent all around job!
Steve came out and did a great job he was very professional and let me know exactly what was going on with my sewer would diffidently use again
Justin did an outstanding job, very professional and personable, listened to questions and made excellent suggestions. I would not hesitate to call Hoffman Bros. and Justin again!
Cody came out and looked at my system. He was timely and professional. Did a great job. Was very transparent about everything and very helpful. I can't remember the name of the office rep that answered the phone for me, unfortunately, but she was also super kind and professional. Even the price was less than I expected and was fair and affordable.
Touch wood, we've addressed my immediate sewer line concern. I appreciated being able to see the extent of cleaning in my sewer line, both to the house and to the public line. Steve, my technician, was very encouraging to have me also view the process. This gives me a better perspective on my maintenance…
Cody did an excellent job,vary professional and knowledgeable about performing the work. Great job.
Zach showed up at my house had the immediate respect to put covers on his boots when walking on the carpet not that I was super concerned about that but it was very considerate the guy was excellent above and beyond the amount I paid and I couldn't have possibly expected better service there is no better service…
Tony Z. was super informative. He was on time and did a great job. Not to mention that he saved me tons of money. I will use Hoffmann for all of my appliance and home needs.If you have sewer issues ask for Tony Z to be your tech!!!! I won’t go anywhere else.
Great service and a quick response. Clearly communicated options.
Duane was very thorough and professional in his explanation of the situation. I am very grateful for his help.
Hoffman Brothers have been a company I can depend on they come out and they do the job. The servicemen or professional and I recommend Hoffman Brothers
After noticing water from washer and showers upstairs backing up thru basement drain, I called Hoffman. They had their tech Cody at my door within hours. He quickly had the sewer line flowing and then cleaned out the roots that had caused the issue. I was impressed that speedy quality service could be delivered at such a reasonable price.
Our Technician, Hank, was prompt, courteous, professional and FAST. (Also funny) He even took the extra step of cleaning up some of the gunk from the backed up drain in our basement after he cleared it. From someone who used to work in the trades for many years, I have nothing but good things to say about our tech Hank, and Hoffman Bros.
Did an awesome job that didn’t break the bank. Very happy. Will use again.
Hank was professional, friendly, and very willing to explain every step he was taking to resolve my issue.
Hoffman Brothers is veteran-owned. Their dispatchers were very responsive and professional. The technician, Zach, was very polite and professional. I highly recommend Hoffman Brothers.
My technician was very professional and polite. Got the job done very quickly make me feel comfortable. I highly recommend this company. PS they are extremely affordable and they seem like they care about the people they service.
Great experience Hank is charismatic & was quick to identify the issue & get a bid for the repair.
Great service, polite technician and responsible price. Job well done. Thank you.
I love this company! The technicians are professional, friendly, and always willing to educate me on the workings and maintenance of our HVAC system. Excellent service and quality for the price.
Awesome job and professional
First time client. Hoffman conducted business like you want. Confirmed appointment. Tech was courteous and on time. Worked hard, cleaned up after. I would call them again. Washer drain clog. Des Peres MO
The service I received was exceptional from start to finish. I called for service after 4pm. My initial call was answered quickly and the appointment was set immediately. Due to the urgent nature of the service, I was set up for the next morning. My technician, Patrick was very professional and informative. He…
Zach was courteous, did an excellent job giving price quote prior to starting the job. And did an excellent job with sewer cleaning and clean up afterward.
The best guy they have for the job great service and fast
I had my sewer line inspected with a camera to identify its location for future replacement. This required the line be cleaned to allow the camera to enter the line. The problem points were identified and I plan to have it replaced. Matt Barrett from Hoffman Brothers was friendly and explained things well.
Once again, Great experience. On time, great with dog, friendly, and got the job done quickly.
I've had a number of home repairs and upgrades done by Hoffmann Brothers in the last several years and the service has always been friendly, professional, and thorough.
Great experience.
Excellent job by Zach !!!
Patrick took care of my needs and made sure he explained everything that was going on
I had my main sewer line backing up as well as a separate floor drain in my mud room. Cleaned the mains out no problem. The other floor drain was fully clogged and was giving him some problems but Steve didn't take no for an answer. He made sure to get it opened back up for me. Stand up guy.
Steve was very helpful in explaining everything! He was very courteous and patient. He clearly explained what was going on and how it needed to be fixed.
Professional, courteous, qiuck, and reasonable.
This was a preliminary analysis of a drain problem. I may use Hoffmann for a portion of the work. I have not yet determined how I will proceed. The Hoffmann man was able and easy to talk to.
Very polite. Explained the process, did the work and cleaned up in a timely manner.
Got my drain line cleaned and usable in just under an Hour
Such a nice and polite gentleman. Service was quick and explained fully. Great price, too! Thank you, Cody!
Jim is a very nice guy & very professional & very knowledgeable & very considerate of my home & family 🔥👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🔥
Very upfront and professional. Would recommend.
Good work Patrick!
We noticed our basement sewer drain was backing up and we were able to schedule Hoffman Brothers service online, they showed up on time, were very professional, very happy with their service.
Cody was great. We had sewer back up and it was fixed within a couple hours after I called.
Andrew was great! He quickly got our pipes flowing again. He was very nice and knowledgeable.
I wanted to have my sewer line checked. It was cleared he did an excellent job used the camera to verify no clogs.
Zach did a great job. He arrived on time, took care of the issue quickly, and provided helpful tips for how we could avoid another sewer line backup in the future.
Called Hoffman and Patrick quickly came to our home and offered great advice with a proper diagnosis. 100% recommended!! Thanks Hoffman!
Cody was very professional and informative. Great job!
Tony was AWESOME!! He came out same day, went the extra step to fix the problem and help me understand how to prevent the same problem in the future! I will definitely be calling Hoffman Brothers to take care of our plumbing issues!! Amazing work by Tony!!
Zach was a great person to work with. You could tell he cared and went the extra mile to make sure my outdoor drain was cleared perfectly. We need more employees like Zach and we need more people like Zach! Six stars
Hoffmann Brothers are very reliable. Jim’s knowlege is very good. He was very honest and did expain his work. Thank you Jim
Super informative and professional. As Recent homebuyer, there was a lot to gain from even this small of a service.
Was very Happy. Did a great job and had all of my questions answered. Will use them again in the future.
Tony was prompt, efficient, with great explanations of what he was doing
Patrick was very professional and warm hearted. Very well spoken, articulate, and knowledgeable. Given my most recent experience, I won't be calling anyone else besides Hoffmann from now on. 10/10
Jason (and compadre) from Hoffman Bros went above and beyond with my troublesome plumbing! Thank you for all your expertise and time.
Jim was promt, courteous and professional. He left no mess behind and clearly explained my options.
Overall a pleasant experience.
I always have a great experience with Hoffman Brothers - the folks who come out are extremely helpful and always go over my options with me. Thank you!
The entire experience from Hoffmann Brothers was wonderful. The woman who answered the phone was informative, helpful and professional and made sure we had an appointment the same day. They kept me updated throughout the day as our tech was running a little behind. When it appeared that it would be later in the day…
The technician was knowledgeable, helpful and explained what the issue was and how he would be fixing it.
Steve was on time and upfront about everything that he needed to do and that he needed to check. He was very kind and friendly and he worked quickly, also showed me what all he saw. It was just myself and my son home and Steve was very nice and friendly to my son who was very interested in what he was doing. Thank…
Pat arrived on time and went above and beyond to get the job done. Really pleased with his service and a very friendly and open attitude. I've been getting Hoffman services for the last few years and my experience has been absolutely great.
Grateful member of their home maintenance service plan. Technicians have been universally helpful, polite, professional and responsive to my questions. Recommend them wholeheartedly.
Tony was great. He provided an honest assessment of the work needed and answered all of my questions. Work finished in a timely manner.
Jim took time to educate about what he did as well as what options I had going forward. The pipe from basement drain to the MSD hook up had been backing up. He cleared small clogs and gave me a picture of major repairs I might do at some point to tackle the scale/rust from the cast iron stack et al. It is important…
Outstanding job by Hank in clearing sewer line from my house to street. Hoffman Bros is on my list of preferred contractors.
Jim and Zach did an excellent job. We had a clogged/slow draining 6 inch drain tile (100 ft long). Most places didn't want to touch the corrugated pipe. They were pleasant and professional, kept me informed the whole time and the job was well done. I now have a collection of things that were removed from this drain. Works great now.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
