Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.134
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$417–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 34

All 134 Google reviews tagged “Sewer repair” · showing 40

Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, professional job. Great detail to work!

Great priceToilet repairWater heater installationVentilated ceiling installation
Jan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dominic was very professional, knowledgeable and courteous. He explained my options in detail and didn’t try to sell me an unnecessary upgrade. I will continue to use and recommend Hoffman Brothers!

Sewer repair
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Showed how they would repair my A.C. within a reasonable timetable.

Sewer repairDrain cleaning
RONLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had the good fortune to have Keyonna, answer the phone, to schedule my initial consultation. She immediately took ownership of my request, she is very personable and professional. It was quite apparent to me that she was genuinely invested in my Hoffmann Brothers customer care experience.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Ally6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dan G. is great. He was patient and helped us set our thermostats and walked us through understanding our systems. Also, him willing to get up in our scary attic to get to our air handler deserves serious props! He also has called other resources within Hoffman bros to help us with other things that need attention…

A/C system maintenanceSewer repair+ Responsiveness+ Punctuality+ Quality
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an emergency plumbing issue at my mother’s residence when I was out of town. Called Hoffman Bros and they sent Zach out the same day. He was very polite and professional, explained everything he was doing and got it fixed! My sister was there on the phone with me and called again later to say how impressed she…

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was friendly, prompt, professional and kept the work zone immaculate. He was thoughtful, knowledgeable and gave great advice. He took time to investigate and was caring. I am very pleased with the service he provided! Highly recommend Hoffman Brothers and Steve, in particular!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honesty is invaluable for this kind of job. I was told by Roto Rooter it would cost me 12k to fix my problem, Joel and Hoffman brothers was honest and worked with me to tell me exactly what I needed to do and what my options were. Set a plan up with me to check back in and let me watch the video of my sewer so I…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom es muy profesional, atento y dejo todo limpio y funcionando bien. ¡Muchas gracias!

Sewer repair+ Responsiveness+ Punctuality+ Quality
ShaneLocal Guide · 214 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I think Hoffman Brothers is the best all around service in St Louis Metro Area. But I need to leave a shout out to Chase Jenkins who made my day. He was nice and answered all my questions. Dude needs a raise. Hard worker super polite (most polite and professional person for work on my home I have ever had in my…

Toilet installationInstallationSewer repair+ Responsiveness+ Punctuality+ Quality
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody arrived when I was told he would. Very professional. Very knowledgeable. Clearly explained my options.

Sewer repair+ Punctuality+ Quality+ Professionalism
PhyllisLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great explanation of things and plans of options. Very helpful in all aspects, thank you.

Sewer repair+ Punctuality+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Zach did an awesome job explaining the issues and recommended .

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Sharonda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

No communication

Sewer repair− Responsiveness− Professionalism
Ali3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
JoeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire crew that replaced my sewer line was professional, courteous to my property and hard working. Matt specifically worked extremely hard and explained everything I needed to know. I will use them from now on.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Everything about Hoffman Brothers service was excellent! Great communication before, during and after the work was done. I'll hire them again if I have a need!

Ductless heating & A/C servicesSewer repair+ Responsiveness+ Punctuality+ Quality
Geralyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service!

Heating system maintenancePlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
MindiLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zach was very professional and explained everything thing he did to unclog my main drain in the house. I would recommend them to anyone.

Plumbing leak repairSewer repair+ Responsiveness+ Punctuality+ Quality
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great professional service. I will use Hoffman in the future and highly recommend them to anyone. Don’t shop for a cheap plumber shop for a good plumber. Shop Hoffman!!

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Dave7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sewer repair went smooth done in good time

Sewer repair+ Responsiveness+ Punctuality+ Quality
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hank was excellent. Very knowledgeable explaining the problem and how to fix the problem. Prompt and on time. Job was performed in a timely manner. Made sure we understood everything going on. No pressure on any additional work we need done. Thanks Hank!

CleaningSewer repair+ Responsiveness+ Punctuality+ Quality
Dana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Service and quality employees and products

Install ACHeating system installationSewer repair
alexius7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The guys came out assessed my unit and explained to me how this type of situation happens. They gave me a price I couldn’t refuse seeing how I went to another company first and the price was way more than what was offered at Hoffmann bros. Service repair was quick too! And they even have a service plan that you can…

Ductless heating & A/C servicesHeating system maintenanceSewer repair+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and professional at a good price!

Sewer repair+ Responsiveness+ Punctuality+ Quality
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was right on time and very friendly/informative

Sewer repair+ Responsiveness+ Punctuality+ Quality
Meg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is top notch showed up on Xmas eve like a champ!!! Thx for saving my day!!!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jason was very nice very professional and knowledgeable. He went the extra mile when I had questions and called the right people to get answers if he didn’t know. I really appreciated that.

Sewer repair
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We highly recommend Hoffmann Brothers and all of their service people have been professional, helpful, and easy to work with. They give me a fair price and try to save me money when they can.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Allen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hank was very professional, knowledgeable and trustworthy. I would recommend him, and would like to use him in the future if needed. Thank You for your service.

Sewer repair+ Responsiveness+ Quality+ Professionalism
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Zach came out earlier than scheduled due to a cancellation elsewhere. I appreciated this because it was a case of the sooner the better for me. He took his time to diagnose the problem with water backing up into my basement. He was very professional and got right to the heart of the matter. I was very pleased with…

Sewer repairToilet repair
Kelsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He was very nice and informative. I highly recommend their services!

Plumbing leak repairFaucet repairSewer repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My furnace went out on Friday October 15th. From my initial call on Friday morning to Hoffmann Brothers to the completion of the installation of my new furnace, A/C, hot water heater, thermostat, humidifier and air scrubber I had that "warm fuzzy feeling" that the work would be expertly done. The person who took my…

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Quality+ Professionalism
Nik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody was very helpful and professional. I would highly recommend Hoffmann Brothers to others based on my experience with Cody.

CleaningSewer repair+ Responsiveness+ Punctuality+ Quality
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew from the Hoffman Brothers team was on time, courteous and quickly diagnosed the problem with plumbing in our older home. He presented a variety of options to address the issue, explaining the pros and cons of each from the perspective of the home owner rather than a sales person.

Plumbing leak detectionSewer repair+ Responsiveness+ Punctuality+ Professionalism
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Did a great job. Very positive experience. Would certainly use him again.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional and courteous. Very satisfied

Sewer repair+ Punctuality+ Quality+ Professionalism
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up on time and did a great job.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used them professionally and personally, they're great!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Janet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hank was just so good. We are pleased with the drain cleaning he did for us. He is so friendly and helpful and was willing to answer all of our questions. Hank is an asset to Hoffman Brothers Plumbing. He was also training a new assistant and he is a good trainer too. I would highly recommend Hoffman Brothers Plumbing.

Sewer repair+ Responsiveness+ Punctuality+ Quality

Show more sewer repair reviews (94 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

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