How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for sewer repair
Clear ✕All 134 Google reviews tagged “Sewer repair” · showing 120
Friendly, professional job. Great detail to work!
Dominic was very professional, knowledgeable and courteous. He explained my options in detail and didn’t try to sell me an unnecessary upgrade. I will continue to use and recommend Hoffman Brothers!
Showed how they would repair my A.C. within a reasonable timetable.
I had the good fortune to have Keyonna, answer the phone, to schedule my initial consultation. She immediately took ownership of my request, she is very personable and professional. It was quite apparent to me that she was genuinely invested in my Hoffmann Brothers customer care experience.
Dan G. is great. He was patient and helped us set our thermostats and walked us through understanding our systems. Also, him willing to get up in our scary attic to get to our air handler deserves serious props! He also has called other resources within Hoffman bros to help us with other things that need attention…
Had an emergency plumbing issue at my mother’s residence when I was out of town. Called Hoffman Bros and they sent Zach out the same day. He was very polite and professional, explained everything he was doing and got it fixed! My sister was there on the phone with me and called again later to say how impressed she…
Steve was friendly, prompt, professional and kept the work zone immaculate. He was thoughtful, knowledgeable and gave great advice. He took time to investigate and was caring. I am very pleased with the service he provided! Highly recommend Hoffman Brothers and Steve, in particular!
Honesty is invaluable for this kind of job. I was told by Roto Rooter it would cost me 12k to fix my problem, Joel and Hoffman brothers was honest and worked with me to tell me exactly what I needed to do and what my options were. Set a plan up with me to check back in and let me watch the video of my sewer so I…
Tom es muy profesional, atento y dejo todo limpio y funcionando bien. ¡Muchas gracias!
I think Hoffman Brothers is the best all around service in St Louis Metro Area. But I need to leave a shout out to Chase Jenkins who made my day. He was nice and answered all my questions. Dude needs a raise. Hard worker super polite (most polite and professional person for work on my home I have ever had in my…
Cody arrived when I was told he would. Very professional. Very knowledgeable. Clearly explained my options.
Great explanation of things and plans of options. Very helpful in all aspects, thank you.
Zach did an awesome job explaining the issues and recommended .
No communication
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
The entire crew that replaced my sewer line was professional, courteous to my property and hard working. Matt specifically worked extremely hard and explained everything I needed to know. I will use them from now on.
Everything about Hoffman Brothers service was excellent! Great communication before, during and after the work was done. I'll hire them again if I have a need!
Excellent service!
Zach was very professional and explained everything thing he did to unclog my main drain in the house. I would recommend them to anyone.
Great professional service. I will use Hoffman in the future and highly recommend them to anyone. Don’t shop for a cheap plumber shop for a good plumber. Shop Hoffman!!
Sewer repair went smooth done in good time
Hank was excellent. Very knowledgeable explaining the problem and how to fix the problem. Prompt and on time. Job was performed in a timely manner. Made sure we understood everything going on. No pressure on any additional work we need done. Thanks Hank!
Great Service and quality employees and products
The guys came out assessed my unit and explained to me how this type of situation happens. They gave me a price I couldn’t refuse seeing how I went to another company first and the price was way more than what was offered at Hoffmann bros. Service repair was quick too! And they even have a service plan that you can…
Fast and professional at a good price!
Was right on time and very friendly/informative
This company is top notch showed up on Xmas eve like a champ!!! Thx for saving my day!!!
Jason was very nice very professional and knowledgeable. He went the extra mile when I had questions and called the right people to get answers if he didn’t know. I really appreciated that.
We highly recommend Hoffmann Brothers and all of their service people have been professional, helpful, and easy to work with. They give me a fair price and try to save me money when they can.
Hank was very professional, knowledgeable and trustworthy. I would recommend him, and would like to use him in the future if needed. Thank You for your service.
Zach came out earlier than scheduled due to a cancellation elsewhere. I appreciated this because it was a case of the sooner the better for me. He took his time to diagnose the problem with water backing up into my basement. He was very professional and got right to the heart of the matter. I was very pleased with…
He was very nice and informative. I highly recommend their services!
My furnace went out on Friday October 15th. From my initial call on Friday morning to Hoffmann Brothers to the completion of the installation of my new furnace, A/C, hot water heater, thermostat, humidifier and air scrubber I had that "warm fuzzy feeling" that the work would be expertly done. The person who took my…
Cody was very helpful and professional. I would highly recommend Hoffmann Brothers to others based on my experience with Cody.
Andrew from the Hoffman Brothers team was on time, courteous and quickly diagnosed the problem with plumbing in our older home. He presented a variety of options to address the issue, explaining the pros and cons of each from the perspective of the home owner rather than a sales person.
Did a great job. Very positive experience. Would certainly use him again.
Professional and courteous. Very satisfied
Showed up on time and did a great job.
I've used them professionally and personally, they're great!
Hank was just so good. We are pleased with the drain cleaning he did for us. He is so friendly and helpful and was willing to answer all of our questions. Hank is an asset to Hoffman Brothers Plumbing. He was also training a new assistant and he is a good trainer too. I would highly recommend Hoffman Brothers Plumbing.
Excellent company with exceptional employees. They replaced my sewer stack, main line and kitchen line. Also, lined my outside line to MSD with their CIPP technology. I can't say enough good things about all the employees I dealt with during the project. I am very pleased with the work that was done. Five stars for everyone! M. Howard Manchester, MO
Tony did a great job. He was very fast and efficient. Tony was very knowledgeable. I will definitely use Hoffmann brothers again.
Jason showed up on time and went about his business quickly. He explained things thoroughly and let us know what to expect. whenever I had a question he answered to our satisfaction. He showed us a video of the completed repair. He was polite and professional. I highly recommend!
The technician was professional and experienced, very informative. The office was prompt and understanding as well as knowledgeable concerning the events of the visit.
Hank was very professional and a nice young man. He did a good job.
I had a video scope done.
Friendly, professional, helpful, and efficient techs, and super fair pricing. I definitely recommend.
Cody was really helpful, completely fixing the immediate problem I had with roots in my sewer line, and then he was very transparent and informative with future maintenance I can do, giving a fair recommendation on my plan for the future
Honest and upfront about repair costs and what they would recommend. I'm thankful they saved me some money. Their drain cleaning service is also quite reasonably priced.
Andrew was thorough and efficient. He showed us everything that was happening with our sewage line and gave us a few options with getting things taken care of. And he did it all in under an hour!
Very professional and well spoken. Helped with a major problem and offered solutions. This is an excellent company which I have used before and will use again. Really excellent service.
Excellent, excellent, excellent. A great 👍 experience, a employee that is professional knowledgeable and happy 😊. Left us feeling good and well looked after. Give This Man A Raise. He is at n employee that has lifted the bar on Customer Service. Well Done Hoffman Brothers!!!
Hoffmann Brothers was amazing. I had been having sewer backups and their plumber Tony came to my home and found a broken pipe outside. He was amazing. Brandon was out to fix it the next day! Tony and Brandon have been nothing but helpful while working with me to fit my needs and goals. They are very responsive and…
Hoffman brothers were great! The people I spoke with on the phone were professional and attentive to what my needs as a customer were. Andrew arrived at my home on time and was incredibly helpful. He informed me of what he was doing, asked any question I had, and was friendly to boot! Definitely will be calling…
Matt service was remarkably…the customer service was amazing…will recommend him and your company to all that I know
The experience was quick and responsive. We will use Hoffman again. We appreciate Tom's work and diligence. He was very professional and personable and went the extra mile to deliver excellent and thorough service! Thank you all, and especially Tom.
Another good experience with a different service they provide. Very pleased with my home protection plan and all services provided so far, I recommend. I was placed on the cancellation list hoping to get an earlier appointment than scheduled and they were able to come first thing 2 days before scheduled. A relief.
They did a great job repairing my sewer.
Absolutely professional in all aspects of the job, had a backup in the basement, Hank clearly explained what he was going to do, showed me the problem right away and quick easy fix. Also provided information to avoid the problem in the future. Highly recommend and will keep them on my trusted services list.
Great work. Friendly people. Reasonable price. Who could ask for more?
Sewage drain was clean tech Andrew was on time professional and provided valued information. Secretary Heather was also professional and polite
Dallas was very punctual, very nice, very respectful and very knowledgeable. He wore his mask and booties when in the house. He confirmed that what he was telling me would be done to our underground sewer pipes was what I was told previously. He made sure I understood what would be happening next week, asked if I…
Andrew Browning did an exceptional job at our home this morning clearing out our lateral sewer and showing us the video of the entire sewer line and the issues that caused the blockage. We were very pleased with his professional service.
Service rep Jim was very helpful & explained sewer line video besides letting me view it alongside. Personable and informative. Company sent photo txt to ID rep as well. Well done!
I have used Hoffman Brothers in the past and this time was no different. They are courteous, professional, knowledgeable, and I feel I received quality work for a fair price. I would highly recommend them.
Courteous workers, very professional and explained everything carefully. I'd hire them again.
We decided to use this company after Jim came out and inspected the job. Jared was here the first day and Dallas was here the next. They were both prompt and efficient. When they say they will be there at 7 they are there. They went directly to work and explained everything as it was happening. They left the work…
I cannot say enough nice things about this company as a whole. I have had multiple technicians in and out of our new house, doing multiple repairs and services, and they are all professional, friendly, informative, and clean! One of them even swept and wiped the floor of my foyer when they were done coming in and…
They were on time and did a great job. Christian was a one man wrecking and finishing crew. He did a great job. Start to finish was two days.
Hoffman Brothers (HB) sent Matt out to look at my several ejector pit because I need it evacuated in order to work on the pump. Matt arrived and looked into the issue and then reached back to the home office to check on what would be needed to complete the work. He told me that HB wouldn't be the best option to…
Jason was very professional and thorough. I have worked with Jason in a past company and knew I was in good hands!
I love this place and Tony is the best!!!!
John came out promptly at the assigned time and was on point from start to finish. He focused on the job, included me in the process, and didn’t “run up the clock.” I’m hesitant to pay hourly for services but in my experience you don’t need to be with Hoffman. John and Hoffman have put me at ease because I’m…
These guys were professional, efficient, and timely! Really I can’t recommend them enough. They also were very respectful of mask wearing in our home, which is important to my husband and I who work in healthcare.
THEY DID THE JOB
Patrick was awesome! Knowledgeable and thorough, he explained and showed us on his camera where the clog was and then provided a thorough inspection of our sewer line. Highly recommend requesting Patrick if you have any sewer issues.
They responded fast and were able to have someone out to fix our backed up sewer the same day. We've got a very old house with unusual plumbing and Tony was super knowledgeable and diagnosed and knocked the problem out quickly and for a very reasonable price!
I’m grateful Hoffmann Brothers were able to help me with my sewer lateral problems while under an extreme time crunch to sell my home. In addition, Shannon/Sean (the office staff) were amazing in getting things/permits scheduled. Definitely more expensive then the other companies I looked into, but because Dave…
Tony did outstanding work and represented Hoffman Bros extremely well. We need more Tonys!
Great workmanship. They warranty their work for 1 year. I can't warranty my work if I did it myself. :-)
Steve was pleasant, advised my son exactly what he saw and what he would do to fix the plumbing and did what he said he'd do. He did give us an estimate that turned out to be reasonable and did a great job. He was a perfectly knowledgeable gentleman. Thank you for sending him.
After several jobs, Hoffmann Bros has proven to be an excellent company. Each time I have gotten professional service and respectful employees. Due to complications in how my home was constructed, their expertise allowed them to find creative solutions to the unconventional problems we encountered. Each time the…
This company provided exceptional service inspecting my sewer line and clearing a clog. They also left me with multiple bid options to repair the work. John, the tech who came to do all of this, was unparalleled in the services that he provided. I would 100% recommend him and this company to anyone in need for sewer inspection or repair.
We have had Hoffmann Brothers out to our old 1940 house several times now (sadly we keep having old systems break down). Every time, the technician is on time, professional, patient, and extremely knowledgeable of the situation at hand. They have seriously seen it all. We finally signed up for the monthly service,…
Had a great experience with Hoffman Brothers and Ray Arriola. Ray was extremely professional, on time and diagnosed the problem. He explained all options and repaired the problem. I would not hesitate to recommend Hoffman Brothers.
Were able to come same day.
Was quoted a price to wire and send camera in sewer line. The tech told us he was not able to do either and he still charged us $280 for work that was not done. Do not use this business. Did not offer to take any amount off and left us with a quote for $6800 for a partial job.
Luke was a scholar and a gentleman! Work was done professionally and proper. Kept me in the loop for the whole process! Amazing experience!
The plumber was knowledgeable, personable, and professional. He explained everything he did and was patient in answering my questions. Hoffman cost a little more but I save money in the long run, having it done correctly the first time. They are my go to company. I trust them.
Love this company! Brandon is the absolute best. After calling around to multiple places, I found Hoffmann Brothers. They were able to schedule an appointment the same day to a rental property where all the water was backing up into the tub. Brandon called me and explained, in detail, exactly what the problem was…
I was surprised at how quickly we got an apt. and how fast the response was to our problem. The man who fixed our problem was very informative and talked about all the things that could be wrong before he started. Fortunately we were fixed without some of the other problems we could have had. He was courtious and…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
