How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for shower repair
Clear ✕All 136 Google reviews tagged “Shower repair” · showing 120
Em did a great job.
Jameson did a great job on creating a custom shower pan in a complicated job. He was friendly and professional, educating me along the way about the process.
Did some silicone caulk by base of toilet and bathtub. Was very knowledgeable and gave me information I needed
Joe was very professional and kind. He explained what was going to take place, what the options were, and the benefits of each option. The work completed by Joe was A+, as was the entire experience. The installation perfect! Hoffmann Brothers handles everything for our house, be it electrical, appliance, plumbing,…
We had an HVAC system come end of life, Hoffman Brothers came and provided an excellent overview of their product and process for replacement. Once we signed they were ready to install in just a couple of days and committed extensive resources to ensuring the product was properly installed in 2021. That's when the…
Super friendly and upfront. Does work quickly and high quality
Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice
He determined which outlets and switches needed to be updated and was done quickly. Very professional and efficient. Great job!
Always a great experience with Hoffmann Bros! Luke did a great job diagnosing the electrical issue and resolving.
Recommend John for your plumbing, and Hoffman for your home plumbing electric HVAC, etc
I was very happy with Steve and James today. I called about multiple issues that I have been procrastinating on. They fixed my hallway bathroom faucet to have hot water again while we get the master bathroom taken care of. Steve asked if there were any other issues and he took the time to address each one. They…
This was our first experience with Hoffman Brothers. They were recommended to us by two different people. Josiah was very professional, punctual, polite and efficient. He was knowledgeable in his trade and did an excellent job! He performed high quality work and was very thorough in what we needed done. Would highly recommend him and the company.
Nick was was on time and finished the job very quickly. He explained everything and answered all my questions! Awesome job!
Zach did a great job! On time, and very professional! Highly recommended!
They came back out at no charge to reassess the job and make sure it was done right
Josiah was very professional and kind. He explained everything he was doing before he did it. He’s been to our home twice now and is very efficient. I appreciate him always asking if there is anything else he can help me with. Also side note… I love that every time someone from Hoffmann brothers comes to the…
They always send very professional and caring people. We have used Hoffmann Brothers for many years and will continue to do so! When people are polite, respectful AND knowledgeable to get the job done the first time, every time! They are our one-stop shop!
John provided exceptional service for us! He arrived on time, with a smile and positive attitude! He was very attentive and listened to our concerns. We felt very comfortable having him in our home to check out our shower issue. He was quick to identify the issue, and was able to explain it clearly (and…
Nick did an excellent job! He’s efficient and very neat. I love my new outdoor faucets and my new shower head.
Very pleased. Jason did a great job!
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
gave me all of the options for the various problems so I can consider for the future fixes
Hoffman always does a great job. We use them for all our plumbing, sewer, HVAC needs.
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Jeff’s prompt and transparent professionalism ensures our household will do business with Hoffman Brothers again!
Hoffman Brothers is an Excellent, Professional , and Extremely Knowledgeable Company. They offer so many different services...its like a one stop shop. I was able to schedule 4 different services with multiple requests for each in one phone call. KASEE in Customer Service verified who would be best for each job and…
Nick was very personable and efficient. Great job
Been with Hoffmann Brothers for years with multiple properties. Service was AMAZING in the beginning. Unfortunately, it's progressively gotten worse, in particular with communication. "Someone will be there in 30 minutes"... and then they'll show up 1-2 hours later. "You're our first appointment tomorrow at 7am"…
Jeff was fantastic- clearly explained the issue and repair and took care of it in record time
Tom was friendly, communicative, and took the time to answer all our questions. He clearly laid out the different options available and how the pricing would be affected depending on what kind of problem was found. The person who scheduled/confirmed the appointment over the phone was also friendly and professional.
Donald was informative and very professional. Arrived right on time and did a really good job. He explained everything and finished the job in just a few hours.
I’ve had Hoffman Bros. Plumbers come out on two separate occasions, the first to replace a water heater and the second to do some shower repairs. Both times they were able to fit me in quickly, were prompt and professional and did an excellent job on the repairs as well as explaining what needed to be done. I would…
Great service!
Steve Beckemeyer has been very helpful in determining where the water leaks are that are causing water stains on our ceiling. Some were plumbing issues which were taken care of right away. MES
Jameson and Jason super professional and courteous. Great customer service skills and did a great job.
John was super friendly, patient with my barking (protective) dog and on time. Thank you!!! John took the time needed to locate our plumbing glitch; scheduled a return time while at my home to ensure a timely and appropriate second visit to complete the job. He’s welcomed back anytime as our technician.
Tom did a great job, didn’t overcharge where he could have and explained everything thoroughly.
The Hoffmann Bros. crew arrived promptly at 6 am to install a new A/C unit in our attic. They were friendly, thorough, and speedy, doing the whole job (and cleaning up after themselves!) before 2 pm. Matt walked me around after they finished, explaining how to work the new thermostat and showing me all of the new…
An incredibly professional installation and service.
Matt Robb did an excellent job repairing 2 faucets and getting the water pressure for our shower going good. Thanks so much!
Fixed pressure in shower Cleaned up after work was completed
Did a good job fixing the shower faucet.
I was told to expect the technician between 8 & 9 AM and the truck pulled up at 8:15! Elliot reviewed the plan with me and then went right to work. He told me that he had the parts on his truck and he was done in less than an hour. I am using Hoffman Brothers for all of my plumbing, HVAC and appliance repairs.
He were very courteous, Very neat and clean, explained every option available and what the cost would be upfront
We had several different plumbing issues (toilet leak and new installation, tub pipe that dropped through the ceiling and a leaky water pipe behind the washer) that needed to be corrected. Jason got to work quickly and fixed every problem like a pro. He explained everything he found and how he planned to address…
Hoffmann Brothers was responsive, timely, and efficient. It took 2 years and 20 minutes to get the job done - 2 years for me to pick up the phone and call for help, 20 minutes for Hoffmann Brothers to fix it! I will continue to use them for repairs and maintenance, they made it very simple.
Tony did a great job, was professional, and knowledgeable about what he was doing. He took great effort to keep the rest of the house from being destroyed while he worked on the drain. I don't rate people often but felt compelled to write this. To put this in context, I had a basement floor drain that was blocked…
Rich Jackson repaired our leak and was very professional.
We have used several companies for plumbing and I can’t recommend Hoffmann enough. They are kind and get the job done right. John came out to help us with a leaky faucet and we couldn’t be happier with the job he did. John was an excellent communicator and throughout the whole process, I felt he had our best interests in mind.
Cody did a fantastic job fixing our laundry standpipe. He was professional, knowledgable and also showed me some other issues that might be better to get looked at now as opposed to after a major problem. I felt like he was very genuine and helpful and I will definitely use Hoffman Brothers for additional work.
Hoffman bros notified me 20 minutes before Donald’s arrival time, and the ETA was very accurate. Donald himself was friendly and knew what he was looking for. He improved our hot water pressure and stopped a bath from spewing rusty water. He also suggested some minor improvements I could make myself around my two…
I am extremely pleased with Hoffmann Brothers Nick! He was very thorough and presented multiple options. I will highly recommend your company, and definitely use you in the future! Thank you!!
Steve was fantastic. Oh he was very thorough and did not stop till he had everything perfect. He was very amiable and became a friend. I would highly recommend him to anyone. A true professional.
Nick was great!!!!
Excellent service. Nick was exceptional, we are so glad we used this company. Thank you to Hoffman Plumbing for sending such a phenomenal plumber!
This is an absolutely first-rate, professional company. John and Jason (and their whole team) did a fantastic job for us, a major plumbing installation that they completed ahead of schedule and did so with minimal disruption to our household. They also took great care to keep the mess to a bare minimum and…
Today Kurtis came out to perform regular maintenance on our heating system. He was on time, professional, knowledgeable and extremely friendly and courteous. We have been using Hoffmann Bros. for about 5yrs now and they've done a lot of repair and maintenance work for us. We have always had great experiences with them and I highly recommend their services.
I cannot say enough nice things about this company as a whole. I have had multiple technicians in and out of our new house, doing multiple repairs and services, and they are all professional, friendly, informative, and clean! One of them even swept and wiped the floor of my foyer when they were done coming in and…
Hoffman Brothers is always on time, responsive, and professional. They cover all of our home systems, so we just have to make one call. We had been hunting for a leak for two weeks and the technician found it within a few minutes and got the issues resolved within two hours. Could not be happier.
They are taking good care of my mother's plumbing issues.
Scott was fantastic! We always use Hoffman. Thank you!
Very thorough
Jason did a fantastic job and is very easy to talk to. You can tell he is very knowledgeable and will share his ideas. I would recommend him to anyone.
My Aunt uses their service. From the beginning of her explanation during the first few months of me living with her, I knew they were an overpriced local family owned place -- my Dad's had so many connections that charge 75% less than the Hoffman Brothers do, but a lot of them have retired. They charged her $1,000…
Nick and Nick were very polite, detailed, conscientious, professional, great listeners, customer service oriented and best of all enjoyed helping us with our issues. Thanks guys!
They always tell you who is coming with a picture and and estimate of when they are coming. The plumber gave me options of what he could repair with prices. Job was completed quickly and effectively.
John did a great job explaining the situation with my shower / plumbing and was able to get things going again...
Andy did a great job. We had both showers and the outside faucet either break or start leaking within a week. He did his best to make sure we had a working shower as soon as possible.
Great service as usual!
Excellent and will use again. Very professional.
Donald was very informative and likeable.
I called another company to fix my issue and on the initial evaluation I was told that the shower cartridge was broken. I was given two options - 1. Prolonged process (likely over 3 weeks) to replace with the same cartridge and it would cost $600-700. 2. Cut a large hole in the drywall (that they couldn’t repair)…
Hoffman Brothers was able to send a technician out the same day I called. Our tech, Jamie was very polite and knowledgeable. He was able to address our issues. I definitely will recommend Hoffman Brothers and Jamie to others.
He had to replace the cartridge in the faucet that was not letting any cold water flow. He was able to replace the defective item, clean up the fouled water line and now we have both cold and hot water flowing and with good pressure.
Ray was professional and diligent in solving the issue of a leaking pipe in my shower wall & repairing my shower. He went above & beyond to not only repair the issue with the pipes but that I got the right fixtures to match instead of just putting in what he had in stock at the time. He communicated with me…
We had a dripping faucet in our shower and used Hoffman Bros for the repair. Steve the plumber was awesome! We've also used Hoffman Bros to replace our HVAC and to clean out our drain line. Highly recommended!
Ray was our service tech, and we couldn’t have asked for a better plumber! He had our house outfitted with a new water heater, shower head, fixed our toilet, and stoped a leak from the shower into the basement. He was very professional and punctual. Diagnosing the problems and coming up with proper solutions was…
Last week, a pipe inside my shower wall burst. I was sure that I was going to need to tear apart my shower and / or the wall behind my shower. I was able to make an appointment for a rapid assessment which was important because we had to turn off the main water to my house. Michael, the technician, identified the…
Jamie was polite and respectful and knowledgeable. He gave me options for the repair. He answered all questions I asked and respected my decision. All work done was in professional manner and he left my house as clean or cleaner than when he got there.
Nick patiently helped us select a new model water heater and repaired other items in our house. He was knowledge profecirnt and very helpful.
We had a plumbing emergency and after calling several other companies Hoffmann Bros. was the only one who could send someone to us the same day. We were concerned the last min. add on would cost a fortune but the pricing was extremely reasonable. I was amazed at the top level of customer service from the first phone…
Always fell confident that the Hoffman technicians know what they are doing and are honest with their assessments and recommendations.
Nick was very professional, listened to the problem, provided research and options for repairs as well as pros and cons to each repair for me to make an informed decision. Repair was done with great craftsmanship. Explained how to use it and ensured I was satisfied with the install. Will have them complete any future work I need. Highly recommend.
Everyone I spoke to with Hoffman was pleasant and professional. Donald, the plumber that came to fix our shower faucet, was on time, professional and took the time to explain everything he did. Would definitely recommend using Hoffman!
Jason Cooper was our Plumber. He was wonderful! This was our first experience with Hoffmann Brothers and my husband and I will definitely use this company again for our projects. Thank You, Jason Cooper!!
Micah was excellent. He was extremely professional and was very conscientious in his work. He went back multiple time to make sure everything was working properly and to check that all leaks were fixed. I highly recommend this young man for any plumbing issue..by far and away the best plumbing service I have ever…
I think I've reviewed Hoffman in the past, but they are still awesome! Bought my house a few years ago, and it's had a lot of issues that needed to be fixed (water heater, HVAC, plumbing), and they've done a quality job every time. Right now I've got an issue with my shower, it's a European brand, the parts have…
I can always count on Hoffman brothers to be prompt, courteous, and professional! I’ve used their services several times and they’ve never let me down.
VERY professional and knowledgeable. Listened to description of problems, discussed possible causes, quickly AND correctly identified issues and fixed them. Steve showed and explained what he was doing and why. He worked through the pieces of the puzzle, and continued through to complete resolution, and ensured our…
Was very thorough in inspecting the issue. Explained what he was looking for and what he was doing every step of the way. Very pleasant and professional. Thanks you.
Excellent work
Nick was very friendly, informative and thorough!
Jamie was excellent
Extremely prompt and professional service, we were thrilled we were able to get our shower fixed on a Sunday. We will definitely be using Hoffman in the future should we have further plumbing concerns!
John diagnosed the problem and fixed it. Great recommendation on options and what would be best. Went out and retrieved new parts and explained everything he did to fix the issue. Professional and very helpful!! Thank you very much.
Hoffmann never ceases to amaze. Everyone I've ever worked with has been completely polite and honest. This has always been so refreshing. This time a new trainee was along for the call. I understand the culture more with every experience. They train the culture of care from the start. Thank you again, Hoffmann! I…
The plumber was knowledgeable, personable, and professional. He explained everything he did and was patient in answering my questions. Hoffman cost a little more but I save money in the long run, having it done correctly the first time. They are my go to company. I trust them.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
