How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for thermostat repair
Clear ✕All 69 Google reviews tagged “Thermostat repair” · showing 60
We had a great experience with Hoffmann Brothers. Their team was professional, responsive, and extremely knowledgeable from start to finish. They helped with HVAC maintenance and repairs, explained everything clearly, and made the entire process smooth and stress free. The technicians showed up on time, treated our…
Tim did a great job diagnosing and then fixing our problem. What was a simple service call turned into a complicated problem that Tim worked tirelessly to resolve. We are satisfied with the overall outcome!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Excellent customer service, most professional HVAC techs in the region, thanks!
Looks like we are good to go. Fixed the issue and stayed to make sure it was working fine.
As ever, Hoffmann Bros are prompt, professional, explain everything they’re doing, and a joy to work with. Cannot recommend more highly.
My air conditioning was not running very well on one of the hottest days of the year. I called about 8 o’clock in the evening and they came out the next day. They had my AC running again, and I am currently sitting in a cool home.
This company is really good at their job. The only problem I have with them is put a whole bank account. But they do a pretty good damn job.
The Hoffman Brothers HVAC Technician was friendly, professional, and thorough.
Kevin did a great job and was very pleasant!
Hoffmann Brothers responded quickly to solve our air conditioning/thermostat issue! The technician was very professional and friendly.
Technician Shane was knowledgeable, professional, polite, and performed his job with expertise will use this service again
Heat pump was not changing properly from heat to cool. Andy found the problem--the thermostat had not been wired properly upon installation--and fixed it under warranty. Good troubleshooting. Did a thorough troubleshooting to make sure everything was correct.
Nick was very professional and easy to communicate with. He was patient and stayed until the problem was fixed.
The service technician was very responsive and respectful of my home. Very knowledgeable and professional while performing work and did not try to upsell any service I did not need. The estimate and service costs were VERY affordable and completely worth it. I’m so glad I called them!! Both sinks work perfectly now.
He is always very helpful and answers any questions you might have. Very courteous.
Andrew did a very thorough job and explained how intricate the system is in communicating with the thermostat. He assured that I should not have any further issues. Great attitude, loves his job and is very passionate about his trade.
Jeff is GREAT! Made sure everything about our boiler was in excellent shape. He is neat and polite. He put on booties when he entered the house and did not leave a mess. Made sure all my questions were answered and stayed to make sure system was running correctly. COULD NOT ASK FOR BETTER SERVICE. Thank you Jeff!!!
technician ware knowledgable and thorough .
He was friendly, thorough and professional and was able to diagnose and resolve the issue quickly.
I called yesterday evening to alert Hoffmann Brothers that I needed a service call, and they got back to me by 7:15 this morning. Randy came out to repair and replace a Nest thermostat with a standard thermostat for me after a snafu occurred when a relative tried to do it for me and we lost power in the wiring. He…
Shane did a great job for us. Was he on time? To the minute Was he professional? Very Was he efficient? Very Was he knowledgeable? Very We feel Shane is a very effective asset to Hoffman Brothers. He was respectable to our home. He even had treats for our dog Shane is a great guy😊
He did a great job and was very knowledgeable. Also he was very friendly and helpful when it came to replacing our wiring to hook up to our Nest. Would highly recommend Gary and Hoffman Brothers!
Questions and concerns that I had he was able to answer them and explain everything that he was doing and I appreciate that
Dan was very thorough, got right down to the problem. Friendly and courteous. Please my experience,
John was extremely knowledgeable, accessible and helpful. Very personable, honest and thorough. I trust his opinion and Hoffman Brothers have been very responsive and accommodating. Top notch service and quality. Highly recommend!
Hoffmann Brothers has always been awesome! We have been using them for years. Their service membership is phenomenal, the technicians are always so respectful, polite, and professional. We have had A/C units, furnaces, water heaters, and even hose bibs replaced with them and literally every experience has always…
I can’t express how much/hard these guys worked from the moment they arrived to the moment they left. I completely understood what was happening and what it was going to cost. They were prompt, professional, respectful and they kept everything as calm as possible! Amazing!
I called Hoffmann Brothers for a possible service repair. I also signed up for the service program while I scheduled my appointment. Service technician Nick D. was very professional and super informative. Glad I signed up for the program.
The technician was very professional and gave updated information.
They were thorough and took time to explain the issue and possible solutions.
I know I can always rely on Hoffmann Bros. for timely, professional service.
The tech is very knowledgeable and a pleasant person. Would highly recommend this company to anyone needing service to there heat exchanger or heat pump.
Professional and courteous technician. Very thorough and gave detailed explanation of findings.
Been using Hoffman Bothers for a long time for AC and furnace maintenance /repair, plumbing and electrical work and have found them to be consistently reliable, professional, and competent, as well as very flexible and responsive to scheduling.
Scott was very helpful and performed the repair with efficiency. Thank you!
Shane was super knowledgeable and most likely saved my basement from becoming flooded with the preventive maintenance he performed. I can rest much easier now, thanks again!
Their technciian Ken Davis did an outstanding job correcting errors from a previous contractor I first tried. I strongly recommend Hoffmann Brothers.
Michael was super professional and personable. He let me know of everything going on and when it would happen. Explained issues and how to fix them. Actually finished his install over an hour early. Highly recommend this company to anyone!
Great job... always ready to help. We appreciate their service...
Shamin was on time, quick to find the problem and quick to solve it. He was very personable and wore booties on his feet to make sure not to get dirt in the house. I will definitely be using Hoffman again based on my experience with Shamin.
Our family woke up to no hot water and Hoffmann Brothers were able to get Justin out to our house on a Saturday to repair the unit. Justin was exceptional, prompt, and professional... definitely would recommend this company to family and friends in the future.
Everyone at Hoffmann has impressed me with their professionalism. From Chad the project manager to Jake and his crew. Their explanation of the process and almost military execution of the installation was amazing. I wholeheartedly recommend the Hoffmann Bro experience.
Kurtis was awesome, helped fixed a thermostat issue for us during a snow storm. Kurtis is the reason we signed up for the Hoffman brothers protection plan.
This is simply the best company for heating and cooling in town. Don’t waste your time or energy with anyone else. They will exceed every expectation you have for service, quality and value. It’s hard to believe there’s a company out there this great, but there is. Over the last year I’ve worked on various projects…
This technician, Greg, did a more thorough job than other technicians. Turns out the brand newly installed thermostat, installed as part of a complete HVAC residential package, was missing something, batteries. They were called out in August because power outages caused the thermostat to lose its programming. That…
Amazing service. Went out of their way today, on a late Saturday to send help! The first time I used their service was almost 20 years ago. I lived in Wentzville. It was beyond their service area. I mentioned Dave Glover, who was always talking about them on 97.1, and they actually found someone to come all the…
Technician said we needed a new thermostat and up to 3 pounds of refrigerant with a quote of approximately $650. We contacted another company and that technician "repaired" the thermostat with 2 AA batteries and topped off the system with 1 pound of refrigerant for a total bill of $200. While the office staff has…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
