Experts Reviews · Company report
Hoffmann Brothers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Hoffmann Brothers

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoffmann Brothers is better than 83% of drain cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoffmann Brothers is better than 70% of drain cleaning services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoffmann Brothers is better than 90% of drain cleaning services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoffmann Brothers is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoffmann Brothers is better than 82% of drain cleaning services.A
82

Reviews for your job

Customers hired Hoffmann Brothers for 8 kinds of job.

Hoffmann Brothers for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$702–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 39

All 93 Google reviews tagged “Toilet installation” · showing 40

Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

September 2026: Braden was very courteous and professional when conducting our fall furnace checkup. Thanks for doing a great job for us. April 2026: Kevin Gobble performed our Spring checkup on our AC unit in a thorough and timely manner. Thanks! Feb 2026: Kyle Casey did a great job fixing 6 faucets in a couple…

HVAC system maintenanceToilet installation+ Responsiveness+ Punctuality+ Quality
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nick was fast and curteous.

Toilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Ajay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional and responsive individuals [Tom and Jason].

HVAC system maintenanceToilet installationWater heater installation+ Responsiveness+ Punctuality+ Professionalism
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, professional job. Great detail to work!

Great priceToilet repairWater heater installationVentilated ceiling installation
ToddLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.

Water heater installationHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Anne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hoffmann Brothers is the best! Great customer service, timely repairs and warranty after the work is complete!!!

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Carrie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a great experience with Hoffmann Bros! Luke did a great job diagnosing the electrical issue and resolving.

Toilet installationPlumbing leak repairShower repair
Gramps6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

In and out very quickly, leaving zero mess for us to deal with. Outstanding service in every way! Or so I thought. When they finished the job, they left two huge gaping holes in our ceiling, several feet long and 16 inches wide. They left us a half-sheet of drywall and said that it was up to us to fix the holes…

A/C system dismantlementHVAC duct & vent installationToilet installation− Responsiveness− Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was very professional and did great work!

Toilet installation
DeborahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Prompt. Polite. Talked in layman's terms.

A/C filter replacementFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
ShaneLocal Guide · 214 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I think Hoffman Brothers is the best all around service in St Louis Metro Area. But I need to leave a shout out to Chase Jenkins who made my day. He was nice and answered all my questions. Dude needs a raise. Hard worker super polite (most polite and professional person for work on my home I have ever had in my…

Toilet installationInstallationSewer repair+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience! Joel was knowledgable, answered all my questions & explained things in terms I could understand. Hoffman Brothers provides great service at a fair price.

Toilet installationDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
NancyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had major pipes replaced including 2 stacks. I had a leak that happened after the pipes were replaced. Hoffman Brothers came out at least 3 different times to locate the leak. It was coming through cracked tiles and lack of silicone grout. They repaired the ceiling and caulked the bathroom. Now I have a dry…

Plumbing leak detectionToilet installationPlumbing pipe repair
Irl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, professional, and prompt service.

Toilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replacement of bathroom faucets and commode.

Faucet installationToilet installationInstallation+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Responsive in a timely manner

Faucet installationToilet installationToilet repair+ Responsiveness+ Quality
LauraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mitch was awesome again! He installed new fixtures in our tub/shower and sink and set a new toilet. He was respectful to me and our home. This is the second time we have requested Mitch and we will again for our kitchen. Thank you Hoffman for his service.

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
RRR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hank is awesome

Toilet installation+ Responsiveness+ Punctuality+ Quality
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rich was prompt, very friendly and professional. We always know it will be done correctly when Hoffmann Bros did the work

Toilet installation+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Punctuality+ Professionalism
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick was absolutely helpful. Explained everything before starting the work. Thank you! Hoffman Brothers has great service and every employee I have talked with has been professional and empathetic to our situation.

Toilet installationToilet repair
Sheri16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Setting up or the installation of new pipes and flooring to be replaced.

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Hugh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went very smooth, he even took the old toilet with him so I didn’t have to worry about getting rid of it.

Toilet installationPlumbing leak repair+ Punctuality+ Professionalism
Imogene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Humidifier repair through furnace was done professionally and timely. I have gotten nothing but GREAT service from Hoffman Brothers and their technicians. It's a good thing to have a place to go to for one stop shopping. Keep up the good work 👍🏾

A/C system maintenanceHVAC duct & vent cleaningPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was great! He explained everything he had to do and showed me the pricing on it! Was super friendly and did the job in a timely manner!

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't say enough good things about this company. They have top notch employees, who show up ready to work and take care of all your needs. We have used them twice in the past month and the experience with both has been exceptional

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Scott Richardson, help us get more output from our humidifier. He also installed an air purifier. Both units are functioning well.

Plumbing leak detectionHeating system maintenanceToilet installation
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely professional, fast, and communication was excellent. Always knew what was happening, when it would happen, and what to expect. Work performed as described and any follow-ups were handled quickly and with no problems.

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Eve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

john was great

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
SueLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Prompt empathetic knowledgeable

A/C system maintenanceToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Curtis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We started using Hoffmann Brothers for plumbing needs, HVAC system maintenance, and appliance repairs, and we’ve not had a bad experience yet. Everyone at the company is very nice and quite professional. Their service plan seems like a good deal.

A/C system maintenanceHeating system maintenanceToilet installation+ Responsiveness+ Punctuality+ Quality
Bonita14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had several different plumbing issues (toilet leak and new installation, tub pipe that dropped through the ceiling and a leaky water pipe behind the washer) that needed to be corrected. Jason got to work quickly and fixed every problem like a pro. He explained everything he found and how he planned to address…

Toilet installationPlumbing leak repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Joanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony and Justin did a great job replacing an old toilet, flange and shutoff valve. Would use this company and recommend these plumbing techs again.

Toilet installation+ Responsiveness+ Punctuality+ Quality
JennyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I had a wonderful experience with Hoffman Brothers. I called in the morning and they were able to send someone out the same day. Hank was on time, respectful, and explained my options clearly. I would highly recommend Hoffman Brothers!

HVAC system maintenanceToilet installation+ Punctuality+ Professionalism
Cooatay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was very knowledgeable and assisted me with making the right decision for my situation.

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dirk showed up on time. Was very pleasant and professional. He came out to repair and/or replace three different issues. Toilet leak. Outdoor faucet was leaking and spraying when we used it. And my garbage disposal died and could not be revived so he replaced it with a new one. He did an awesome job and was very thorough. Great job!

Toilet installationPlumbing leak repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
CindiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a very old, leaky toilet. Additionally we were in the middle of getting our floors replaced. Josiah did a great job of explaining my options and I have a wonderful new toilet. He was so patient as he had to work around the floor installers in the other areas of the house as he was working on our plumbing. Very patient and professional.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable about repair, timely, and professional

Toilet installation+ Punctuality+ Quality+ Professionalism
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Was very friendly and professional and fixed the problem quickly

Toilet installation+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been using this company for years. Always great work and service! Wouldn’t use anyone else.

HVAC system repairInstall ACToilet installation+ Responsiveness+ Punctuality+ Quality

Show more toilet installation reviews (53 more) →

Price

$351-30% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 62%Overpriced 7%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1270$37–$406
A/C system maintenance847$54–$457
Heating system maintenance833$54–$454
Plumbing pipe repair399$353–$1.4k
A/C system repair395$83–$1.3k
Drain cleaning354$248–$593
HVAC system repair350$161–$654
Heating system repair349$429–$1.4k

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