How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for toilet repair
Clear ✕All 187 Google reviews tagged “Toilet repair” · showing 120
Tony knew exactly what the problem was and fixed it quickly. Before he left he asked if there was anything else he could take care of for us. Great job!
Friendly, professional job. Great detail to work!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Clayton was fantastic, knowledgeable, thorough, and professional. I really appreciated his explanations and compassion for the situation I found myself in. Thank you so much Clayton and Hoffman for being an amazing company to work with!
I've had a maze of extension cords, adaptors, power strips, etc. forever. I'm so, so, so happy to be able to plug things in without all that😄😄😄
Ray arrived promptly, explained everything, & wrote out options in detail. He addressed my original problem today, then scheduled time to return & complete the project (which includes replacing some parts original to the house).
Always a great experience with Hoffmann Bros! Luke did a great job diagnosing the electrical issue and resolving.
Tried becoming a member and have truly had very poor experience with their plumbing service. It appears they can’t even fix a toilet. Coming out tomorrow for their third try. During the summer they managed to install a new water heater which leaked over the next few weeks and ruined a carpet. They’re always…
Working with joe fields is like having a trusted friend with crazy good electrical skills in your home! Efficient, matter of fact but very personable. An excellent asset to Hoffman Bros. We will ask for him every time we need service in the future.
Garret was great. He removed the old toilet and installed the new one quickly and efficiently.
WOW......A first class company......I had a plumbing problem......Nick arrived on time. He told me about the different options I had to fix the problem......and what the cost will be......all the prices were fine with me.....I chose the one I liked.....This is a great company......yesterday, today, and…
Hoffman Bros never disappoints - at least not in the past 16 yrs that we've been their customer. We had a leak where the supply line comes into the toilet tank. I thought it could just be tightened a little, but as it turned out - it was almost all the way off. The shut off valve was frozen, so within seconds we had…
Nice and friendly young man. Very professional and timely. Frequently checked if all questions had been answered and made sure the operation of the system was understood.
Jake was courteous and informative. He did a great job.
Installed new hot water system.
Clayton was great! Hard working and very careful! He rebuilt three of our toilets and replaced our two outdoor Spicket’s that had been leaking. We will definitely use Clayton and Hoffman brothers again!
I had an excellent experience with Steve Beckemeyer from Hoffmann Bro. He arrived on time, was friendly, personable, professional and kind to my dog. Steve assessed my plumbing situation, was very informative and explained everything that I might need done and my options. I was very satisfied with Steve's work and…
Vincent was very professional and explained everything, and I would recommend him.
Nick was very knowledgeable about our odd toilet set up. He was efficient and fun to work and went above and beyond
Very knowledgeable and fair! He did an amazing job and such good work. I would recommend him to anyone!
The service was great
Prompt and through, Xavier is also friendly and hard working for sure. Got our bidet set up, toilet reseated and repaired in no time.
We’ve used Hoffman for almost all our household service calls- plumbing, electrical, HVAC and appliance. We’ve always been super happy with the work and the service is fantastic from the initial call to to the completed work. This time Justin fixed a leaky toilet for us. Same day service. New bolts, wax ring and…
Responsive in a timely manner
We appreciate the quick response to our call. Darien at Hoffman Brothers was able to assess the situation, evaluate the needed solution and quickly perform the work to repair a plumbing blockage. He was very professional in both appearance and service. We highly recommend Hoffman Brothers for home service needs.
We now call Hoffmann first for our electrical , HVAC, and plumbing needs. Nick was the most recent to stop by, and did a wonderful, professional job. Can't say enough good about their service and technicians.
Excellent service.
Joel was friendly, knowledgeable, and professional. He properly assessed the situation and completed the necessary repairs. Hoffman Brothers is top notch in my book.
I have used Hoffman Brothers several times for various appliance and plumbing repairs. I have been 100% satisfied with their products, professionalism, and service. I prefer to let someone else take the first appointment for the day, so they keep me updated on where I am on their job list. Text updates are…
Hoffmann consistently provides high quality service. Nick was very experienced and provided fantastic service. Tyler and Zach did a great job at addressing a sewer line blockage. Hoffman is always thorough and quick to respond.
Micah was very informative about what was wrong with my water heater. I appreciated how up front he was about pricing. He also stuck around for over an hour and spoke to my home warranty company about replacing the water heater. He definitely went above and beyond his duties.
Dan did an excellent job. He explained what he was going to do then thoroughly and accurately completed the work. Great job!
Xavier handled the water leak easily. He was knowledgeable about the problem and had advice for me to avoid these type of problems in the future.
Small laundry list of plumbing issues that needed attention. The Hoffman crew was excellent as always. Knowledgeable, had the parts an pieces they needed, clean, kind, professional and timely.
Nick was absolutely helpful. Explained everything before starting the work. Thank you! Hoffman Brothers has great service and every employee I have talked with has been professional and empathetic to our situation.
Zach did a great job. That's why we call Hoffmann Brothers first. Thanks Zach.
I was very pleased with the service technician from Hoffmann Brothers
Jeff was fantastic- clearly explained the issue and repair and took care of it in record time
Needed a new flapper valve installed, Dustin did a great job in such a timely manner!
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Very courteous and helpful. Gave me alot of information and very honest
Hank was a true genius! He used Google for past pictures of my house to locate the access to the main drain after it was covered by recent landscaping. He was super nice and professional!
Tech let me know what he was doing. Very friendly and fast.
Great service!
very professional and efficient
Very professional employee. Replaced faucet on a pedestal sink and repaired our toilet which was constantly running.
John was great! He explained everything he had to do and showed me the pricing on it! Was super friendly and did the job in a timely manner!
Justin was my technician and he was so pleasant and polite. He explained everything so I knew the issues involved. I will ask for Justin again for any plumbing issues.
Great experience! Job done well, quickly and great price!! Thank you!!
Nick did a great job. He was friendly and explained everything really well. He had everything fixed within half an hour.
Zach came out earlier than scheduled due to a cancellation elsewhere. I appreciated this because it was a case of the sooner the better for me. He took his time to diagnose the problem with water backing up into my basement. He was very professional and got right to the heart of the matter. I was very pleased with…
5 star with service, explanation, time & professionalism.
We were kept informed of each step taken and the estimated cost which we appreciated.
Toilet was leaking.
Dustin was awesome.
Michael was awesome. Very friendly and professional. I would hire him over and over again!
Technician Steve was on time, courteous, and very professional. He kept me 100% informed at each stage of the process of the job being done and completed the work quickly and effectively.
John did a great job with the plumbing repairs.
Initial encounter-- individual discussed issues, responded to all my questions and offered potential solutions. I was very pleased and plan to hire this company for the changes and upgrades.
Everything was done well and professionally!
Technician was prompt, polite and was here within the timeframe he said he would be. It was effortless working with Hoffman Bros. Would recommend.
Had a toilet leak. They "fixed" it but actually didn't identify the real problem. So I paid for services I didn't need. And because the leak still remained, it damaged my bathroom floor. (We had turned the valve off to prevent damage, turned it back on when they said problem was solved.) We feel they should pay…
Have used Hoffman Brothers many times. Never disappointed about the service provided. Expensive, but worth it knowing it is right. You get what you pay for, will use again without hesitation
Great service! Kind professional knew instantly what problem was.
Zach was very professional and kept me informed of everything that he did. Thanks, Zach
Nick N. did an awesome job figuring out our leaking ceiling and handling the necessary repairs. He even brought treats for our dogs! Worked well and efficiently, went the extra mile, would request him for repairs again no question.
plus minor electrical work. Company is responsive, didn't wait weeks for scheduling, and work was well done. No complaint!
We are very pleased with the help we got from Hank at Hoffmann Brothers. He was extremely friendly and knowledgeable and able to fix our problems. He was understanding of our situation and went above and beyond to help us with other issues that weren't even a part of the original reason we called. VERY pleased and…
Very professional and thorough.
Dirk showed up on time. Was very pleasant and professional. He came out to repair and/or replace three different issues. Toilet leak. Outdoor faucet was leaking and spraying when we used it. And my garbage disposal died and could not be revived so he replaced it with a new one. He did an awesome job and was very thorough. Great job!
Nick did a great job. He explained the nature of the problem, had all the replacement parts on his truck. He worked very efficiently, did all the paperwork and left with a handshake and smile.
Tony was AWESOME!! He came out same day, went the extra step to fix the problem and help me understand how to prevent the same problem in the future! I will definitely be calling Hoffman Brothers to take care of our plumbing issues!! Amazing work by Tony!!
John really did a great job. He was very thorough and explained clearly what he had found and what the solutions were. His focus was on what needed to be done and there was no indication that he was just trying to build revenue. I'd say we found our honest man. Thank, John.
The technician from Hoffman Brothers was excellent and did an awesome job!
My service technician, Darien Guy, arrived on time and fixed my toilet in no time. He deduced the problem quickly, repaired it and tested it to ensure it was working properly. I most also note that he was polite and professional (I like that). I highly recommend this company for your plumbing needs.
I always have a great experience with Hoffman Brothers - the folks who come out are extremely helpful and always go over my options with me. Thank you!
Rich Jackson repaired our leak and was very professional.
Right on time; great layout of options; timely, professional work, and inspections..
We were very satisfied with the work that Hoffman Brothers provided. We will use them should future needs arise!
I had another appointment with Hoffmann brother. Steve installed new toilet and did very good job installing it. Thank you for sending right people all the time.
Hoffmann Brothers was a joy to work with from the initial call to the completion of service. John was amazing. He walked through all of our options for us and completed the repairs we needed professionally and with no pressure. We will definitely ask for John again if we need any additional plumbing repairs.
The maintenance tech who arrived for our appointment was named Nick!He was absolutely amazing. He knew what the issue was immediately and then spent time with us going thru all the repair options as well as the financing offers. He was incredibly knowledgeable of his job and just a true professional in every aspect…
Nick was very professional, nice, fast worker and very friendly.
Great service. I always recommend Hoffmann Brothers to everyone. Tom Taylor was very respectful and great with my kids. Tom was knowledgeable of the product he was working with and tried to get us the best deal possible. The finished projects looked amazing. Thanks again Tom Taylor and Hoffman Brothers.
Hoffmann Brothers replaced my daughter's water heater. I was impressed with the quality of the work. With that in mind, I had Hoffman Brothers replace a toilet supply line, float valve and flush valve. I also had them rebuild a Delta faucet in a shower/tub. Steve, the service rep, said the diverter stem was also…
Garrit Miller of Hoffmann Brothers arrived on time and quickly found where our burst pipe was located, and fixed it just as quickly. When our water was turned back on, we discovered a leaky gasket on the toilet. Garrit got that fixed, too! We love Hoffmann Brothers! We've dealt with a couple other plumbers, and…
My service was scheduled for the following day but I was very pleased when I got a call that a cancellation allowed my service one day earlier. The technician arrived shortly after and confirmed all the repairs with me before performing any work. He was courteous and extremely professional! I am also a member of…
Steve was fantastic. Oh he was very thorough and did not stop till he had everything perfect. He was very amiable and became a friend. I would highly recommend him to anyone. A true professional.
Excellent service. Nick was exceptional, we are so glad we used this company. Thank you to Hoffman Plumbing for sending such a phenomenal plumber!
Garrett Miller arrived on time, was a good comunicater and an excellent technician. He paid attention to detail and cleaned up afterwards. Thank you, Garrett!
I called a plumber to fix an overflow situation we had with the urinal. They scheduled me for two days later and never showed up. The following day I called them, to which they stated that they had us on the schedule for today and not yesterday. My job is to schedule appointments...but okay. I waited my whole shift…
Super professional and great to work with as always. Expert work for sure.
Our bathroom was backed up when we flushed, washed hands or showered. It would drain slow and the water would come up thought the shower when not in use. We have had this problem since the summer and three Plummer’s have come out even had us buy a new toilet. Hank with Hoffman came ran the line from the basement…
Jason did a fantastic job and is very easy to talk to. You can tell he is very knowledgeable and will share his ideas. I would recommend him to anyone.
I found Jamie from Hoffman Bro's very professional, pleasant, and friendly (tolerated a chatty old man) and am happy with the results of the two (2) toilet tank valve rebuilds. I WAS surprised at the expense. I don't think I see a "parts cost list" on the invoice but know now that I should have (as I did when a…
Very nice guy. Gave me options to prevent backups. Appreciate the advice.👍🏽
My Aunt uses their service. From the beginning of her explanation during the first few months of me living with her, I knew they were an overpriced local family owned place -- my Dad's had so many connections that charge 75% less than the Hoffman Brothers do, but a lot of them have retired. They charged her $1,000…
Great job!!!
Plumber was prompt and professional. No issues. Our problems were fixed. Prices seem a little high but probably not out of line.
As always, Hoffman Bros never disappoint.
They always tell you who is coming with a picture and and estimate of when they are coming. The plumber gave me options of what he could repair with prices. Job was completed quickly and effectively.
John Reece takes pride in his work- that seems to be rare, these days.
They also checked everything with a smoke test before for diagnostics and after to verify everything was repaired.
Steve H. was great. He took the time to answer all of my concerns, show me the problem, and what needed to be done. I trust Hoffman Brothers to send qualified and courteous professionals. I highly recommend them.
Excellent job. Prompt, patient, and knowledgeable.
Dustin arrived promptly & was very courteous and professional. He quickly assessed the problem and provided quotes for several options of repair and/or replacement. Even when he hit a snag or two with the materials he remained calm and deliberate throughout his 6+ hours repairing and replacing parts on several…
This is the third time I have used Hoffman Brothers and would highly recommend them. They are knowledgeable, friendly and do a great job without leaving a mess.
Eric did and excellent job repairing my leak in my toilet. He was very thorough and explain everything to me and thing to look out potential plumbing issues. He was friendly and very knowledgeable. He can service my home anytime.
Don was courteous, friendly & efficient. We were impressed with his knowledge & professionalism.
Jamie was responsive, polite, honest, and had an ethic of excellence about his work.
Very positive experience, again
Called and told them we needed help with an up flush system, only for them to charge us $95 to send someone out to say they don’t do upflush systems.
Steve (plumber) and Mike (?) (HVAC) were at my house today. Very courteous and professional. Did good work and explained everything well.
Ray was our service tech, and we couldn’t have asked for a better plumber! He had our house outfitted with a new water heater, shower head, fixed our toilet, and stoped a leak from the shower into the basement. He was very professional and punctual. Diagnosing the problems and coming up with proper solutions was…
Mike McClure, a plumber from Hoffman Brothers, was a joy to work with. He arrived promptly, diagnosed the problem with my noisy toilet immediately, and had it repaired within an hour. He was pleasant, professional and very neat. I will definitely ask for him again!
Matt Barrett is awesome. He is the reason I’ll be calling Hoffman every time.
Jamie was super helpful and did an awesome job! He came out and assessed the issue and provided 2 options. No pressure on selling on services I didn’t need and he helped me make a good decision. Very grateful!
Donald was expeditious and got on the job immediately after surveying the issues we had. He obtain the parts needed and repaired the damaged units, unclogged the drain and repaired the faucets. I was very happy with Donald's knowledge and competence. thank you!
We needed major plumbing repairs in four areas. John arrived quickly and gave an immediate estimate. We were able to schedule the repairs right away. He was courteous, thorough and neat. Many thanks!!!
Garrett was very friendly and professional. Had the issue scoped out in no time and was extremely fast in the repairs! No mess to clean up either! Thanks so much for the outstanding service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
