How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
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Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for water heater installation
Clear ✕All 338 Google reviews tagged “Water heater installation” · showing 320
Rich showed up right on time and listened to me and placed pipes exactly where I wanted them. Joe came the next week and now we have a complete HVAC system we just love!
Very professional and responsive individuals [Tom and Jason].
I had a very old water heater that needed to be replaced. Joe was so knowledgeable, professional, and friendly. He walked me through everything he did and how to maintain my new water heater to get the best use of it! When he heard I just purchased my house he took a look at the plumbing and even fixed a few other…
2025 Update: Ryan K. and his crew did a great job on our full HVAC replacement this year (as did Griffin G. earlier with our ancient gas dryer). The company sent a thank-you note for the business along with some cookies, which my son liked so much that he wrote them a "You're welcome and thank you for the cookies"…
Friendly, professional job. Great detail to work!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Dominic was very professional. He diagnosed the problem, proposed the best possible result and quickly and efficiently made the repair. Hoffmann brothers are lucky to have this young man on their team.
Great job clean and professional
Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
Andy and his partner were amazing—above and beyond with quality and care!
Tyler installed 5 fire and carbon monoxide detectors that are hard wired in our home. When he opened our electrical panel, he immediately saw that our builder had used a variety of breakers instead of the same brand as the buss per code. While we have not had trouble, as the house ages, we feel much safer knowing…
James was excellent at installing new coach lights and a porch light! Great communication and very professional! Highly recommend!
Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice
We have been using this company for many years with all of our appliances. They are always very professional, easy to contact and quick to respond and do installations.
Tried becoming a member and have truly had very poor experience with their plumbing service. It appears they can’t even fix a toilet. Coming out tomorrow for their third try. During the summer they managed to install a new water heater which leaked over the next few weeks and ruined a carpet. They’re always…
Excellent service
They were fast and really helpful and informative so will use again in future needs
Joshia was very knowledgeable and very informative. He made sure that all of our pipes worked before he left. He cleaned up after himself and even checked our water heater and furnace. My husband and I highly recommend the membership plan. It has saved us money. Everyone who we have interacted with has been very…
Mr. James was nice & really PRO. Also knew his stuff and explained it well. There were various electrical situations that needed addressing - ceiling fans in both the bathroom and kitchen, new GFI outlet in bathroom. installs were smooth and proficient ! Thanks so much! (Elijah & India Hill)
Competent and very knowledgeable!
The guys were great. Friendly, professional and just how I wanted it. Thank you!
Scott from Hoffman Bros. showed up same day as my call and replaced my Water Heater and explained every step of the way. He worked quickly and efficiently and cleaned up afterwards. Very satisfied w the service and would definitely recommend Scott individually and Hoffman Bros. as a company to anyone.
They did an amazing job, explaining each step of the way and keep me updated on things that came up during the instillation. Definitely recommend!
Justin did a great job installing a new gas water heater for us. He told me they weren’t the cheapest but that we would get a quality, professional and clean install. He was exactly right. I would highly recommend Hoffmann Bros if you’re going for quality over the lowest price.
Dustin did a great job, talked me through everything he did. Very satisfied. Nice guy, I would call him back anytime.
Great job, nice technician!
Friendly, helpful technician. Explained everything so I could understand. Answered all my questions. Made the whole experience feel well taken care of.
Once again I used Hoffman Brothers and so glad I did for my hot water tank was leaking and John did an excellent job he went above and beyond what needed to be done and did it he's great he deserves more than five stars thanks Hoffman Brothers for sending him out again appreciate it!
Shamin was very knowledgeable and friendly and answered all my questions. He had the needed part with him and was able to fix our unit quickly which was wonderful on this record breaking heat day. This was our first experience with Hoffman and we were extremely pleased with the service. I especially appreciate the…
Was pleased with quality of work. Josiah was professional and it was clear he took pride in his work. I recommend Hoffman.
Rich did an amazing job. He explained everything in full and completed the job very quickly and professionally. I highly recommend this company!!
Had hot water heater installed. Great service. Matt did an excellent job 👏 👍
Service was quick & efficient. Perhaps not the absolute cheapest, but I felt I got good value. The technician did the best job of cleaning up of any professional I've had in my house. I highly recommend this company.
I was very pleased with the job Dustin did. I would absolutely recommend this company to anyone in need of the many services they provide.
Josiah and Jason were both great to work with and very good at their job. Y'all should feel confident that if they show up to help you, you will get a quality job.
James did a really clean, neat, and professional install of a new water heater. I would recommend him for any plumbing service you may need.
Courteous, professional and informative. Took time to get it done same day. Very impressive.
On time and always very professional. We call Hoffman for all our needs. Would and have recommended them to our family and friends.
I called Hoffman for the first time on the recommendation of the guy who maintains my furnace. It’s been an excellent experience from start to end! Office staff could not be more helpful, that came out next day, Nick my service guy was outstanding (knowledgeable, professional, kind) and they accommodated my schedule…
Kody was amazing, he was friendly and helpful. He definitely knows what he is doing and is an expert in his field. Definitely using Hoffman in the future and are excited to have the membership!
I'm very happy with the water heater installation I had done today. Josiah was the tech that completed the work and I appreciate his professionalism. He did all the right things. Showed up on time, efficient in his work, installation was tidy and clean, and cleaned up after he was done. He and Hoffman Brothers made…
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
They responded quickly and where professional. Mike Lallis was on time and completed the installation in a timely manner. He also cleaned up the area and put everything back in place. Thank you for a job well done
We called Hoffmann Brothers at 8 am. By about 3:30 we had a new water heater completely installed. Matt was extremely helpful. Besides showing us several options and providing a complete cost for each, and then installing the unit, he answered all our questions throughout the process. Hoffmann Brothers installed…
Just finalized yet another Hoffman Bros. project! Formerly they replaced a zoned HVAC system that had been improperly installed by a previous contractor. Today they replaced my 37 year old water heater and did it in less time then they anticipated. As always, the staff members are professional, do excellent work,…
Removed unused HVAC add-ons. Great job!
Everyone we have dealt with has been polite and knowledgeable.
Great experience. Id use them again without hesitation
Elliott, James, and Colby were very professional and did fantastic work. Would work with this company again.
Josiah was courteous and professional and went the extra mile wrt thoroughness.
Xavier “Javi” is amazing! He is very knowledgeable in his field. He is a hard worker and a very friendly person. He explains all the wise around the work that needs to be done. I am now a long time member of the business. I have full trust in this company. Thanks Mike
Very pleased. We hired Hoffman to replace our hot water heater. Tom, our plumber, was friendly and efficient. I appreciate how courteous and cleanly everything was done. We were so impressed that we decided to add on a garbage disposal we'd been concerned about, that upon inspection was not in good shape. The…
Quick response, professional, up front and honest. Offer options
Hoffmann’s plumber came out to assess my leaking water heater tank. It unfortunately meant a replacement of my 10-year old tank. They did a same afternoon replacement, got it installed up to code, and even replaced my corroded ice maker line valve within 3 or so hours. Another tech delivered my new tank and hauled…
Great service! Water heater needed replacing and Scott got the job done on time and quickly even though his helper had to go back and get a different water heater because my house is older and could not get the first one inside to install.
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Outstanding in his field!!!!!!
Awesome job!
Our water heater gave way on Wednesday morning. I tried a few things but decided to call in the professionals. I was hoping for someone to show up in the morning on Thursday but Josiah came in well after 3pm and so, I was not a happy camper. He explained things to me in a professional manner and quoted the price…
I’ve had Hoffman Bros. Plumbers come out on two separate occasions, the first to replace a water heater and the second to do some shower repairs. Both times they were able to fit me in quickly, were prompt and professional and did an excellent job on the repairs as well as explaining what needed to be done. I would…
Got tank install & chimney liner in 1 day.
Jesse was fantastic descriptive professional and thorough. Love Hoffman Bros.
Great job all around. Prompt, courteous, knowledgeable. Completely professional installation.
I had a new water heater replacement- I’d like to thank Scott…he was professional-knowledgeable and took the time to explain everything to me..Scott arrived promptly and explained & answered every question I had.,. I am a Hoffman customer forever! You’re very fortunate to have such a great employee!!! June Collins
Ray did a complete removal and install of new water heater tank in one day. Making the job was done to code and double and triple checking installation all connections. ensuring that the inspection will be trouble free. Thanks Ray!
Mike was very thorough, the status was explained to me in depth. All my questions were answered and the technician was really nice. I will continue to use their service.
The installation was not that easy! They had to redo a lot to make this county complient.thank you great job
Justin was very knowledgeable and helpful.
So surprised with the recent cold snap that a technician was able to inspect our water heater leak so quickly. Sad news to need a replacement but there was no wait AND the replacement was complete in just a couple hours! The area was completely cleaned and he took the time to explain in detail what he did! We signed…
Very professional and prompt. Call them everytime.
Fast emergency replacement! Happy with all of it and grateful!
The staff at Hoffman brothers is top notch. They are timely and professional and always willing to explain the process thoroughly before moving forward! I really trust them with any service they provide.
Garret was extremely professional and replaced my water heater the same morning of the initial inspection. He took time to teach me about the pipes in my basement and helped me make an informed choice when selecting a new water heater. Would definitely recommend Garret and this company to anyone in need!
Rich and John were outstanding. Explanations prior to performance, very high quality install. Kept me informed throughout the entire process from quote to install.
I used Hoffmann Brothers to replace my failing water heater. The process of setting up a free house call to inspect my system and quote a new one was very smooth. Only 24 hours between first calling and Zach coming out (in mid December). Dispatch texted and let me know when Zach was on his way, which was helpful and…
He was courteous and thorough and professional. Very respectful. And I have hot water again!
Garret was courteous and professional, gave thorough explanations, and performed the work quickly.
Very professional and friendly
I use Hoffman brothers for my home and my salon. They are great every time.
Zachary came in and explained, everything that needed to be repaired and installed a new water heater! Great job done, thanks
My furnace went out on Friday October 15th. From my initial call on Friday morning to Hoffmann Brothers to the completion of the installation of my new furnace, A/C, hot water heater, thermostat, humidifier and air scrubber I had that "warm fuzzy feeling" that the work would be expertly done. The person who took my…
Great service - technician was thoughtful and made choices that really considered future needs and uses. They were able to assess and install the water heater the same day. Overall very happy.
Jesse was super helpful and careful and explained what to expect at every step. He was great. It’s too soon to say if the water heater is working properly as it’s still heating up, so I can’t comment on the quality of the product or installation at this point. You might prompt for feedback a few days after the…
Very professional and knowledgeable!
Very professional! They were extremely helpful in a time of crisis. I was able to get my water heater repaired the same week. Greatly appreciate Garrett and his patience through the process as well he was very helpful and informative.
Do quality work! Very professional and respects customer.
Dirk came out to give an estimate for a water heater. We also needed floor repair. We could not find anyone to do the work. Dirk helped us find someone and we have an appointment 11/15/22. We're very happy with how they are trying to help us get our problem resolved. Update: Dirk came back today to install our…
They did a wonderful job .
Very timely and good service
Jameson was very professional, explained everything he needed to do and then went over his finished work.
Mike E. Was simply phenomenal! He was professional, polite, informative and exceptional. Give him a big raise! I would gladly have him back, his efficiency was remarkable.
Thank you so much for today! The things I value most in this life are becoming obsolete, however, they are not completely gone yet thanks to you. I appreciate punctuality, quality work, a master at his craft. Most of all kindness, qualities that my technician possesses. Thank you again for your honesty, kindness,…
Scott was very nice and did a very good job!
Very nice, knowledgeable and helpful. They took the time to answer my questions, no pressure or rush in making my decisions.
My hot water heater went out last night. I called around to some places today. Nobody could see me for at least two weeks. My sister had used Hoffman Brothers so I called them and they were able to come out today. And I had a new water heater installed by 3 o’clock this afternoon. My technician was Keith, very…
I would give this company 100 stars if I could. It's so hard to find a good business with great customer service, but they went above and beyond. The person that took my call was so friendly and knowledgeable. The service technician was fast, thorough, and walked me through everything. The service was fast and…
Hoffman Brothers did an awesome job with helping me! Dustin was on time and did a great job installing our new water heater!
This is second or third time I have used Hoffman for plumbing issues. They replaced my 33 year old H2O heater and fixed a faucet that rendered my kitchen sink useless. They always exceed my expectations! Rich, my plumber left the workspace CLEANER than it was before he arrived! Hoffmann has my business A++
Josiah was very knowledgeable, not pushy about options, and worked efficiently. Only had a few hours without water and house was back to normal
Job done well
Great experience all around! Scott the Technician came out the same day and was friendly, professional and timely.
We needed a new hot water heater installed - Jameson and John did an *outstanding* job, and went out of their way to help us with some other issues found while they were here. Super professional, nice, considerate, thorough with explanations, etc. 10 out of 10 stars! (Give those boys a raise!! 😁)
We had been struggling with luke warm water for a few weeks and contacted Hoffman based on Google reviews. They were very easy to schedule with and provided a call 30 minutes before arrival. Garrett and John were informative, patient while we made a decision and quick in their work. They answered our questions…
On time good guy done faster then he sayed
Professional service from start to finish. Very satisfied.
Shane did a great job for us. Was he on time? To the minute Was he professional? Very Was he efficient? Very Was he knowledgeable? Very We feel Shane is a very effective asset to Hoffman Brothers. He was respectable to our home. He even had treats for our dog Shane is a great guy😊
Dustin was very professional and efficient.
Joey and his team were on time, informed me about what to expect and gave me an approximate time of when they would be finished. He nailed it on all points. Respectful of us and property. Thanks again for another job well done😃
Very professional. Great installation and willing to answer any and all questions.
Very professional and very helpful!! Ever since my Husband passed away I've been very uneasy when I have to get some work done, but today I felt very happy and peaceful because the work was done very well. I'm VERY,VERY happy it was done in one day!!!I. I HAVE HOT WATER!!!
Hoffman Brothers was wonderful to work with. Hoffman Brothers was very responsive and helpful. The technician Tom was very professional and he did an excellent job. I will certainly use Hoffmann for any future needs that arise. I highly recommend Hoffman Brothers
I am impressed with this company. Especially with the office staff (Kat) and Zach (the technician) who installed my hot water heater. Their professionalism, friendliness, and knowledge are exceptional. After experiencing a flood in my basement, I was very nervous and anxious about what company I could call to…
Dustin was excellent! Quick service and great communication! Price was slightly higher than I’d hoped, but service was top notch.
After the flood our hot water heater no longer worked. We called multiple business including Spire = nightmare . No hot water from 7/27- today. Called Hoffmann last week and Clayton Deeds arrived on time, totally professional, courteous- listened to our concerns and was AMAZING! This young man knows his job - in…
Tony Z explained clearly what he was doing and expertly navigated the issues with the flue for our hot water heater, getting me an appointment with a separate company for lining the flue. Really appreciated his expertise.
Been using this company for years. Always great work and service! Wouldn’t use anyone else.
John Goste installed a new 50 gallon water heater and a kitchen faucet. Also, he installed a stacked PRV 3/4 and reworked the flue piping from my new water heater. He did an OUTSTANDING job! Moreover, he was professional, knowledgeable, and very personable. I will absolutely use him again for any plumbing…
Professional and did a great job Went above and beyond!
They have stood behind their installation and been responsive.
I was 100% satisfied with everything about the Hoffmann Brothers. There was the highest level of professionalism and attention to detail, from my initial phone call to request service to John Goste,, the person that did the install of my new water heater. I have the highest confidence and satisfaction knowing John…
Aron have been wonderful. He was very courteous and very professional. I’m really happy that I contacted this company. Definitely will recommend them.
John did a great job for us. He was very patient and thorough from start to finish!
John G came by and did an amazing job. Was on time, professional and extremely personable. Couldn’t have had a better experience. We will be using their services again!
Comfortable with their staff Very helpful.
Had them install a geothermal system. Very professional and knowledgeable.
Tom did a great job installing our water heaters and toilets and bathroom fixtures. Would definitely use again
Allen arrived promptly and did an excellent job of installing the new water heater for the quoted bid amount .
Repair
My hot water heater broke overnight, and I had to turn off all water to the house until it was fixed. I called Hoffman first thing in the morning, and they were able to install a new hot water heater that same day. Matt was professional and helpful and had everything done in a few hours.
Install a new water heater to replace old one.
Matt was very professional explained issue and options.
Scott Moore and his technician worked in a timely; careful to make sure everything was done correctly; explained everything we needed to know; were very courteous and knowledgeable. We are 100% satisfied!
Jon and his team were here when they said they would be. They were very professional and polite. Will definitely use Hoffman Brothers again in the future.
Nick Davis with Hoffmann Bros, did a great job of cleaning up after himself and left the area cleaner than when he arrived. For great service at reasonable prices, give Hoffmann Bros. a call.
Excellent service and response as always. We are on the monthly plan so we recently had our AC preventative maintenance visit from Scott. Very professional well done service.
I can’t say enough about the work that Scott and the team did to get us on the schedule, make an assessment, and replace the water heater! All of that was accomplished in 26 hours!! Yep…12pm on Wednesday I called in a panic as water was gushing out of my fractured (19 year old) unit. Got lucky that a cancellation…
Outstanding service
We had a great experience with Hoffman Brothers and the installation of our tankless water heater. Jason M was polite and professional, and he gave us a lot of information about the equipment and how to take care of it, including his own personal experiences with it. When he left, we felt confident that we knew what we were doing!
We were in a crisis with our water heater going out with a winter storm on the way. Hoffmann Brothers were quick to fit us in and had everything installed the next day! The installer was professional and did a fantastic job. We were very happy with the install and the clean up. Highly recommend them!
We have had a great experience with this company since our first communication with Hoffman Brothers when we had a new HVAC system installed in October 2020. All of the technicians (Hank Hilderbrand, Dallas Hamilton, and Aaron Marvel, among others) in our home and the people in the office have been friendly and…
They finished in a timely manner and were very professional
they were prompt, efficient and cleaned up afterwards. i would definitely use them again.
I've used Hoffman Brothers for over 15 years. They are responsive, professional and do the work correctly. As they have expanded the business from heating and cooling, I have employed them for plumbing and other services as well. They also have a new system where they update you during the day regarding the time…
I simply cannot rave ENOUGH about every single experience with every single person whom we had the PLEASURE of working with throughout our ENTIRE process with Hoffmann Brothers... Our gem of a friend/family (Michael Barth) represents this company so well, that when we found one of our heat pumps recently frozen over…
Amazing! Love Love Hoffman. They are super easy to work with!
Jesse Davis went the extra mile to try to get the parts to make a repair but couldn’t due to parts availability. He installed the new water heater quickly with little interruption.
Quick response and install. Very professional service. No issues whatsoever.
Jameson was great. Very helpful with clear explanations of what the work would entail before starting. Also took care of a couple unexpected concerns. Clearly explained the results.
Professional and friendly. Everything seemed to go smoothly and cleanup was complete.
skilled, considerate, smart, quick, kind, just a wonderful experience.
I called Hoffmann Bothers Plumming yesterday, because my 20 year old hot water heater was having issues. Though we were not current customers, to my surprise they sent a plumber out first thing this morning. The plumber they sent, Tom Taylor, was professional, experienced, and courteous. Tom has great…
Cant recommend them more! had an issue over a holiday weekend (aint that always the way??) and they even called to come early when they had a cancellation! Matt arrived, was totally professional and honored all health and safety protocols. Quickly analyzed the problem and provided us clear and concise options,…
I was genuinely impressed by the immediate response I received and the professional service I experienced.
Perfect service with professional and knowledgable technician
Jason corrected issues and installed a new water heater. Highly recommend him.
Eric systematically identified the problem and then quickly resolved the issue. Highly professional in the way he conducted himself. Also, Hoffman Brothers is very responsive when you call. A great value because of outstanding service.
When I first called them for a water heater install they quoted me a base price without adding any additional things on. After the initial visit it became clear that the task was more daunting than previously thought. John was very professional in presenting ideas and ways to make the situation better and gave us a…
Nick was very professional and helpful. Replaced hot water heater and put shutoff valves on all bathroom sinks. He made the whole experience easy.
We woke up to a flooded house from a water heater blowout I called at 8:45 in the morning and we had a new water heater up and running by 4:00 in the afternoon both of the guys who came out were very professional and friendly and seemed very knowledgeable I would definitely recommend this company
Great job! Andy Egan was very friendly, informative and professional, Nick was also! 👍
Hoffman Brothers are the best! Highly skilled, knowledgeable,and customer friendly!
These guys were great. On time. Friendly. Professional. And now I have hot water. Thank you!
My hot water heater went out and Jamie did an excellent job of installing a new one. I was given options of repairing it or replacing with price options. Given the age of the hot water heater, I went with replacing it entirely. Jamie was very professional and extrememly helpful. He explained everything that he did…
Jaime was very professional. The water heater installation was completed quickly, and he explained everything he did. I am extremely satisfied with Hoffmann Brothers service and will not hesitate to use them again.
Nick and Nick were very polite, detailed, conscientious, professional, great listeners, customer service oriented and best of all enjoyed helping us with our issues. Thanks guys!
Jamie Kloepper came in and installed a new water heater for us! He did great, clean work! He said it would take around 4 or 5 hours but he got it all done in 3 and a half!
I enjoyed having Jason in my home. He did a great job as far as I am concerned
Nick did a great job and explained every step.
Professional courteous efficient knowledgeable
Tom and team at Hoffmann Brothers could not have been friendlier or more professional. My water heater was leaking badly and I didn’t have time to get several bids so I can’t speak to price or value but they were by far the most helpful when I called and were able to get Tom out first thing the next day. He was…
I didn’t click ‘good value’ because I honestly don’t know anything about plumbing or costs for plumbing job. I could very well have received good value or a good deal but I would have no idea. The guys were cool as hell and there was no upselling or last minute issues like they were shady mechanics.
Great service. Very professional. Took his time to make sure it was done right. Explained the finished job. Great job!
Installation was next day after ordering. Installer John performed the work efficiently and explained everything well. Job was completed well including some minor plumbing changes at no additional charge (shut offs toward clothes washer) A few additional changes/plumbing options reviewed but no pressure to proceed.
Excellent installation of a new hot water heater.
Everything was great! Will absolutely use them again in the future. Donald did a great job of walking me through everything he needed to do, and explicitly listed out everything that would be charged before service started. Upon completion, I had hot water again and he did a great job of cleaning up the work site…
Tom was very Professional and considerate as well as personable. We asked about other things that we would like to have done and he gave thorough detail and estimates to us. We would highly recommend him now and will ask for him when we have other work done here
Emergency replacement of leaky electric hotwater heater in an old house - impressive quality plumbing changes & brass drain instead of plastic drain & over head overflow tank. Personable guy, efficient & helpful attitude . Excellent explaining & advice about hard water.
Nick did a great job and a true asset to the Hoffman team! Everything was expertly installed, old equipment removed, and area was cleaned up! The whole process from the initial call to the installation was handled in a friendly and professional manner. I felt that I was an important customer to them and they made…
Nick Gardner did an excellent job from start to finish, and his breadth of knowledge was especially helpful as he outlined the options I had as a homeowner. The experience of dealing with Hoffmann Brothers for the first time sealed the deal in making this company my go-to for all things heating/cooling/appliances…
This young man is exceptionally smart, intelligent, and a great asset to Hoffman Brothers! Service was delivered professionally! Looking for to our next meet greet Nick Gardner! Thank you!
Ray Arriola from Hoffmann Brothers is friendly, skilled and so knowledgeable about all things plumbing. I have never had someone in here that was so thorough in getting the job done correctly as well as great at explaining what he was going to do and why. It was also refreshing to hear him be so proud and honored to…
Fantastic job by the entire Hoffmann Brothers organization. Adam did a wonderful job costing and explaining the details of the project and Micah was outstanding on the installation arm. They are both phenomenal assets to the Hoffman brother organization. I would definitely want them on my team.
Jamie was responsive, polite, honest, and had an ethic of excellence about his work.
Dirk did a great job - polite, efficient, and clean. Explained things very well. I appreciate Hoffmann's quick response to our request. Thank you!
Came out the next day and replace my water heater in about 4 hours. Very professional and knowledgeable. Would recommend
Ray was our service tech, and we couldn’t have asked for a better plumber! He had our house outfitted with a new water heater, shower head, fixed our toilet, and stoped a leak from the shower into the basement. He was very professional and punctual. Diagnosing the problems and coming up with proper solutions was…
Tom was very informative. He answered all of my questions and was very personable. I appreciate Tom going the extra mile and making sure everything was functioning as expected. I will continue to use Hoffman Brothers for my repair needs.
Matt did a great job with the water heater install and addressed all our questions we had about its usage and maintenance. I highly recommend Hoffman Brothers and Matt!
Nick was awesome! I never thought I’d enjoy spending 3.5 hours with the guy installing my water heater. But Nick knew his trade, was on time, professional, and shared lots of tips I had no idea about. When he was done with the water heater, he found that my incoming pressure was too high. 20 minutes later, that…
Tom was great. Explained everything fully. Even when unexpected code updates were needed. Above and beyond with replacing the drywall he had to cut and rehanging some pipe. Awesome service. Would 100% use again.
Ray was professional and very knowledgeable explaining things in a clear and understandable way. He was patient and emphasized that he was there to help us and to do what we wanted. The job was more complicated than anticipated as we live in a older home and our water heater is located in a very tight, dark corner…
Hoffman Brothers came through in a pinch. Same day install, and even with some unexpected issues with my old house; the plumber, Larry went above and beyond to make sure everything was installed properly, too code, and left the worksite perfectly clean. Would recommend.
I’ll always use Hoffman. Nick was very nice. He was on time, very knowledgeable, and able to quickly identify the problem. Very careful about cleaning up after. Thanks again!
Garrett was very professional and got the job done. Thank you
Nick did an excellent job installing the new water heater and explained everything to us clearly. He was so courteous and professional, and just like all the other Hoffman repair technicians, we felt we were in very capable hands!
Hoffman Brothers was recommended to us by some friends after the first plumber we called refused to wear a mask inside. Our initial phone call to Hoffman was returned promptly and the staff member did a great job giving us the information we needed to schedule our water heater replacement (they even had openings the…
Hoffmann Brothers was great! They put us in the schedule very quickly and Nick arrived on time, was knowledgeable, worked quickly and did a great job. I will definitely use Hoffman Brothers in the future.
Dirk my service technician was polite, punctual, & professional. He completed the removal & new install of my water heater in a timely manner. My urgency was recognized & responded to quickly.
After several jobs, Hoffmann Bros has proven to be an excellent company. Each time I have gotten professional service and respectful employees. Due to complications in how my home was constructed, their expertise allowed them to find creative solutions to the unconventional problems we encountered. Each time the…
Our plumber, Donald, did an excellent job in installing a water heater for us. He was friendly, professional and did a great job in walking me through the installation process. After the installation was finished, he went over all the work that was done and answered all my questions. I would highly recommend Donald and Hoffman Brothers!
From first phone call to job completion, great people to work with. Answered all my questions and I had a lot of them. Thanks Adam and Nick!
Installer was friendly, fast and knowdgeable. What more could I ask for?
Professional, knowledgeable, courteous, cleaned up as he went. Well organized and prepared for challenges.
They were professional and took good care of us!
Professional and good quality.
Showed up same day as when I called with problem. Did a fast, professional installation same day.
Reasonable price and fast and friendly service.
Nice professional service from the call taker through the install. Nice experience.
Andy Egan did a great job of installing my new water heater, explained details to me, checking on the inspection procedure and recommending the temp setting that will support my new walk-in spa tub so I have adequate hot water. Adam was also very help in our phone contacts to arrange the purchase and installation. I'll use Hoffman again!
I love Hoffman Brothers. I just switched to them 2 weeks ago and joined their Home Warranty Program. They KNOW what they are doing, they are extremely responsive and on task. They called me 3 times with updates on when the servicemen would arrive on the scheduled day. I have had them out twice so far. Their…
Matt did a great job on the install and was Polite courteous and professional
We had Hoffmann Brothers replace our old water heater and install a new one. We were very pleased with the work done. The serviceman was careful, checked and rechecked his work, and everything was cleaned up before he left. We would not hesitate to contract Hoffmann Brothers for any additional work in the future…
Our water heater decided to fail and not stay lit. So cold showers were either the standard or I could get a replacement. Hoffman was the first to pop up in my Google search and was very close to the house. I called at 8am, a tech was at my house by 9:30a, and a new water heater installed and operating by 2pm. They…
Water heater broke on a Sunday, by Monday afternoon I had a new one. Anthony, the technician was careful not to make a mess of our brand new basement carpet, too!
Excellent work very professional.
Hoffmann has been helping us with HVAC and plumbing for years. They are always professional, on time, and true pros at what they do.
Very professional, knowledgeable and very curtious.
Excellent service, prompt, great communication. Trusted & reliable. Wil be a loyal customer with your company in the future on this home & other projects. Eric was fantastic! Thanks!
Our water heater install was unique but Hoffman Bros got the job done quickly and professionally. Aron was very knowledgeable and precise. Would definitely choose them again.
Great response time and same day service, we’re about $400 more than other bids I received but quality work was done.
Shane installed my new water heater. His work was impeccable. I was very impressed with him. I will refer others to HOFFMAN BROTHERS.
James came out and did a great job. I wouldn’t say Hoffman Bros is the cheapest outvthefe, but you do get what you pay for, and these guys do good work.
Repair / issue resolved in a timely and professional manner. Excellent service and we would definitely recommend this company to family and close friends.
Anthony was very friendly, knowledgeable, and efficient. Highly recommend, will definitely request him again if needed
Tom Taylor came out to help my mom replace a hot water heater. He was friendly and helpful, could not have asked for anything better.
Stellar customer service! I had a nightmare setup for the water heater in the basement of the building my condo is in. Andy and his team gave me clear, direct, and honest information about what needed to happen. They even helped me deal with my dragon lady hoa person. Quick, clean, and professional. So pleased with…
Very professional and efficient
Nathan at Hoffmann did a fabulous job installing our new water heater. The whole process is very professional, they have excellent customer service, both in the office and from the service technician. I highly recommend Hoffmann!
Nick went above & beyond to get exactly what we needed in a new water heater, even going so far as to check the water pressure coming into the house. Then was able to replace the pressure regulator on the main house line. He was professional & let us know what was going on every step of the way. And he even loved on…
Andy E. and Don were awesome! They were right on time, professional and very nice. They explained everything they did in a way that I could understand. I was very happy with their work. I hope if I have other plumbing problems in the future, I can get this same team.
Fair quote, showed up on time, completed the work in a very timely manner. Super easy to work with.
Great!
Water heater went out and was replaced by the end of the day. Good clean job and did what they said they were going to do. I definitely would recommend!
These guys are great! The issue I had them fix was in a bad location and they never complained! They also fallowed all Covid-19 rules! Thank you.
Great Service from Aron T. Very satisfied with the installation of our water heater. Thorough job with no issues! We will use Hoffman Brothers again!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
