How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREHoffmann Brothers
Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 12,066 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hoffmann Brothers for 8 kinds of job.
Hoffmann Brothers for water heater installation
Clear ✕All 338 Google reviews tagged “Water heater installation” · showing 60
Rich showed up right on time and listened to me and placed pipes exactly where I wanted them. Joe came the next week and now we have a complete HVAC system we just love!
Very professional and responsive individuals [Tom and Jason].
I had a very old water heater that needed to be replaced. Joe was so knowledgeable, professional, and friendly. He walked me through everything he did and how to maintain my new water heater to get the best use of it! When he heard I just purchased my house he took a look at the plumbing and even fixed a few other…
2025 Update: Ryan K. and his crew did a great job on our full HVAC replacement this year (as did Griffin G. earlier with our ancient gas dryer). The company sent a thank-you note for the business along with some cookies, which my son liked so much that he wrote them a "You're welcome and thank you for the cookies"…
Friendly, professional job. Great detail to work!
Kyle L. from Hoffman Brothers Electric took care of several electric related issues for me today. He change the light bulb in my garage ceiling, changed out my smoke alarm batteries, replaced a light bulb socket fixture and burnt out bulb in the basement, and checked that the electric outlet on my deck in the back…
Dominic was very professional. He diagnosed the problem, proposed the best possible result and quickly and efficiently made the repair. Hoffmann brothers are lucky to have this young man on their team.
Great job clean and professional
Aiden did a real good job. Didn't try to sell us anything we didn't need was there when he said he was going to be there and cleaned up after himself. I have to hand it to Hoffman Brothers they always hire good people
I've been a long time, satisfied customer of Hoffmann Brothers. James for electric and John for plumbing did a thorough, careful job with pleasant demeanors.
Andy and his partner were amazing—above and beyond with quality and care!
Tyler installed 5 fire and carbon monoxide detectors that are hard wired in our home. When he opened our electrical panel, he immediately saw that our builder had used a variety of breakers instead of the same brand as the buss per code. While we have not had trouble, as the house ages, we feel much safer knowing…
James was excellent at installing new coach lights and a porch light! Great communication and very professional! Highly recommend!
Danny and Patrick were very professional and knowledgeable about the Duct Cleaning process. They explained everything that they were going to do. Thank You !! Vernice
We have been using this company for many years with all of our appliances. They are always very professional, easy to contact and quick to respond and do installations.
Tried becoming a member and have truly had very poor experience with their plumbing service. It appears they can’t even fix a toilet. Coming out tomorrow for their third try. During the summer they managed to install a new water heater which leaked over the next few weeks and ruined a carpet. They’re always…
Excellent service
They were fast and really helpful and informative so will use again in future needs
Joshia was very knowledgeable and very informative. He made sure that all of our pipes worked before he left. He cleaned up after himself and even checked our water heater and furnace. My husband and I highly recommend the membership plan. It has saved us money. Everyone who we have interacted with has been very…
Mr. James was nice & really PRO. Also knew his stuff and explained it well. There were various electrical situations that needed addressing - ceiling fans in both the bathroom and kitchen, new GFI outlet in bathroom. installs were smooth and proficient ! Thanks so much! (Elijah & India Hill)
Competent and very knowledgeable!
The guys were great. Friendly, professional and just how I wanted it. Thank you!
Scott from Hoffman Bros. showed up same day as my call and replaced my Water Heater and explained every step of the way. He worked quickly and efficiently and cleaned up afterwards. Very satisfied w the service and would definitely recommend Scott individually and Hoffman Bros. as a company to anyone.
They did an amazing job, explaining each step of the way and keep me updated on things that came up during the instillation. Definitely recommend!
Justin did a great job installing a new gas water heater for us. He told me they weren’t the cheapest but that we would get a quality, professional and clean install. He was exactly right. I would highly recommend Hoffmann Bros if you’re going for quality over the lowest price.
Dustin did a great job, talked me through everything he did. Very satisfied. Nice guy, I would call him back anytime.
Great job, nice technician!
Friendly, helpful technician. Explained everything so I could understand. Answered all my questions. Made the whole experience feel well taken care of.
Once again I used Hoffman Brothers and so glad I did for my hot water tank was leaking and John did an excellent job he went above and beyond what needed to be done and did it he's great he deserves more than five stars thanks Hoffman Brothers for sending him out again appreciate it!
Shamin was very knowledgeable and friendly and answered all my questions. He had the needed part with him and was able to fix our unit quickly which was wonderful on this record breaking heat day. This was our first experience with Hoffman and we were extremely pleased with the service. I especially appreciate the…
Was pleased with quality of work. Josiah was professional and it was clear he took pride in his work. I recommend Hoffman.
Rich did an amazing job. He explained everything in full and completed the job very quickly and professionally. I highly recommend this company!!
Had hot water heater installed. Great service. Matt did an excellent job 👏 👍
Service was quick & efficient. Perhaps not the absolute cheapest, but I felt I got good value. The technician did the best job of cleaning up of any professional I've had in my house. I highly recommend this company.
I was very pleased with the job Dustin did. I would absolutely recommend this company to anyone in need of the many services they provide.
Josiah and Jason were both great to work with and very good at their job. Y'all should feel confident that if they show up to help you, you will get a quality job.
James did a really clean, neat, and professional install of a new water heater. I would recommend him for any plumbing service you may need.
Courteous, professional and informative. Took time to get it done same day. Very impressive.
On time and always very professional. We call Hoffman for all our needs. Would and have recommended them to our family and friends.
I called Hoffman for the first time on the recommendation of the guy who maintains my furnace. It’s been an excellent experience from start to end! Office staff could not be more helpful, that came out next day, Nick my service guy was outstanding (knowledgeable, professional, kind) and they accommodated my schedule…
Kody was amazing, he was friendly and helpful. He definitely knows what he is doing and is an expert in his field. Definitely using Hoffman in the future and are excited to have the membership!
I'm very happy with the water heater installation I had done today. Josiah was the tech that completed the work and I appreciate his professionalism. He did all the right things. Showed up on time, efficient in his work, installation was tidy and clean, and cleaned up after he was done. He and Hoffman Brothers made…
Dustin replaced our 31 year old sump pump. He did a quick, clean and efficient job.
They responded quickly and where professional. Mike Lallis was on time and completed the installation in a timely manner. He also cleaned up the area and put everything back in place. Thank you for a job well done
We called Hoffmann Brothers at 8 am. By about 3:30 we had a new water heater completely installed. Matt was extremely helpful. Besides showing us several options and providing a complete cost for each, and then installing the unit, he answered all our questions throughout the process. Hoffmann Brothers installed…
Just finalized yet another Hoffman Bros. project! Formerly they replaced a zoned HVAC system that had been improperly installed by a previous contractor. Today they replaced my 37 year old water heater and did it in less time then they anticipated. As always, the staff members are professional, do excellent work,…
Removed unused HVAC add-ons. Great job!
Everyone we have dealt with has been polite and knowledgeable.
Great experience. Id use them again without hesitation
Elliott, James, and Colby were very professional and did fantastic work. Would work with this company again.
Josiah was courteous and professional and went the extra mile wrt thoroughness.
Xavier “Javi” is amazing! He is very knowledgeable in his field. He is a hard worker and a very friendly person. He explains all the wise around the work that needs to be done. I am now a long time member of the business. I have full trust in this company. Thanks Mike
Very pleased. We hired Hoffman to replace our hot water heater. Tom, our plumber, was friendly and efficient. I appreciate how courteous and cleanly everything was done. We were so impressed that we decided to add on a garbage disposal we'd been concerned about, that upon inspection was not in good shape. The…
Quick response, professional, up front and honest. Offer options
Hoffmann’s plumber came out to assess my leaking water heater tank. It unfortunately meant a replacement of my 10-year old tank. They did a same afternoon replacement, got it installed up to code, and even replaced my corroded ice maker line valve within 3 or so hours. Another tech delivered my new tank and hauled…
Great service! Water heater needed replacing and Scott got the job done on time and quickly even though his helper had to go back and get a different water heater because my house is older and could not get the first one inside to install.
We have used Hoffman Brothers for years and are consistently pleased with their work and professionalism. We have used them to install new AC and furnace units, install a new water heater, reroute plumbing, and perform routine maintenance on all units. They are incredibly thorough and do exceptional quality work.…
John came back to fix an issue with one of the toilets he rebuilt for us. He also installed a new hot water heater, replaced our broken sprinkler back flow system with better one, and replaced our non functioning water softener with a water softener and carbon filter. He did an awesome job and was always informative and professional along the way.
Outstanding in his field!!!!!!
Awesome job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1270 | $37–$406 |
| A/C system maintenance | 847 | $54–$457 |
| Heating system maintenance | 833 | $54–$454 |
| Plumbing pipe repair | 399 | $353–$1.4k |
| A/C system repair | 395 | $83–$1.3k |
| Drain cleaning | 354 | $248–$593 |
| HVAC system repair | 350 | $161–$654 |
| Heating system repair | 349 | $429–$1.4k |
