Landscape designer · Terrell Hills, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★145 Google reviews · 24 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Hole In One Lawns 5/5 based on 145 reviews, with the owner responding to 99% of comments. Customers frequently cite punctuality, professional communication, and fair pricing for services including lawn maintenance, stonework, irrigation, and artificial turf installation. Recurring themes highlight thorough cleanup, detailed quotes, and prompt follow-up on corrections. The sole criticism involves a negative experience with initial phone consultation scheduling and lack of follow-through.
Google rating: 5.0 out of 5 from 145 reviews (98% five-star).
Reviews on this page: 145 Google reviews (129 with written comments, 34 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 22, 2026.
Service: Landscaper serving Terrell Hills, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Hole In One LawnsLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hole In One Lawns: 95/100 on this factor. Category median: 89.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hole In One Lawns: 93/100 on this factor. Category median: 88.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hole In One Lawns: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hole In One Lawns: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hole In One Lawns: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hole In One Lawns: 92/100 on this factor. Category median: 67.A
92
Bar = this company · dark tick = category median.
Star ratings
145 Google reviews we collected
5.0of 5
5 stars14298%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 129 written reviews
99%praise
Praise29699%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1740%
Reasonable2252%
Overpriced12%
Not sure25%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6522%
Staff & attitude5619%
Would recommend4916%
Speed & response4816%
Price & value3110%
Honesty & trust279%
Communication248%
What customers talk about
We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Hole in One Landscaping has done a wonderful job with our yards.”
“They have been friendly, excellent communicators, punctual, and always clean up after themselves at the end of each shift.”
“I highly recommend them to anyone looking for a dependable landscaping company.”
“They are reliable, always on time and keep me posted with any updates.”
“Their quotes are fair, comprehensive, and professional, with everything clearly explained upfront.”
“The finished backyard honestly looks like something out of a movie.”
“They communicate if any issues and keep me updated on schedule.”
People customers mention
Jonathan10 reviews
Jonathon7 reviews
Ricky6 reviews
Landscaping5 reviews
Vela5 reviews
Antonio3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hole In One Lawns for 8 kinds of job. Pick one to see what they paid and said.
BillLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Hole in One Landscaping has done a wonderful job with our yards. Jonathon and his crews added stonework to our 12 tree rings and flowerbeds; added 10 specimen trees (oaks, crepe myrtles and magnolias); did pre-emergence on our yards; and added spring plants and bushes that has made our yards the envy of the…
Stone landscapingRock landscapingGardening services+ Responsiveness+ Quality+ Professionalism
Rosario1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
We are really pleased with our landscaping provider, Hole In One, have been for several years. They do a wonderful job in keeping our yard clean, and well-maintained. They are reliable, always on time and keep me posted with any updates. I highly recommend them to anyone looking for a dependable landscaping company. Thank you for always doing a great job!
Reasonable priceLawn care
Amanda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
They have been friendly, excellent communicators, punctual, and always clean up after themselves at the end of each shift. Their quotes are fair, comprehensive, and professional, with everything clearly explained upfront. Even after the project is complete, they continue to make you a priority and are quick to help…
Great priceLandscape design constructionArtificial turf installationSod installation
Phill18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Pool deck and extended driveway turned out great. Staff was very professional and knowledgeable Working with Hole in One Lawns on future projects.
Reasonable priceWalkway landscaping
Nancy12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Hole in One Lawns has cared for my landscape the past 8 months. They do a great job, always on time and the price is great. They communicate if any issues and keep me updated on schedule.
AustinLocal Guide · 66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Thank you Jonathon, Ricky, Jorge, and the entire crew at Hole in One Lawns for a job well done! We were looking to change the look of the front of our home which previously had gray rocks that weren't particularly attractive and constantly needed weeding. We also wanted to make a patio area (that also had the gray…
Hole in One Landscaping has done a wonderful job with our yards. Jonathon and his crews added stonework to our 12 tree rings and flowerbeds; added 10 specimen trees (oaks, crepe myrtles and magnolias); did pre-emergence on our yards; and added spring plants and bushes that has made our yards the envy of the neighbors. We have also used the yard maintenance services including weed control, grubb control, top dressing, and mowing services. We highly recommend them.
Services: Stone landscaping, Rock landscaping, Gardening services, Garden design, Tree landscaping, Stone masonry, Landscape design, Hardscaping, Landscape management
Response from the owner · 2 years ago
Bill,
Thank you so much for your glowing review! We're thrilled that you're delighted with the work our team at Hole In One Lawns and Landscape has done on your yard. It's fantastic to hear that Jonathon and our crews could enhance your outdoor spaces with stonework, specimen trees, spring plants, and more.
We take pride in our responsiveness, quality of work, and professionalism, and we're pleased that these aspects of our service stood out to you. Whether it's stone landscaping, tree planting, or ongoing yard maintenance services, we strive to exceed expectations.
Thank you again for recommending us. If there's anything else we can assist you with or if you have more landscaping projects in mind, please don't hesitate to reach out. We're here to help and appreciate your continued support!
Rosario Orduna1 reviewiTotal number of Google reviews Rosario has written across all businesses on Google Maps, not just this one.
We are really pleased with our landscaping provider, Hole In One, have been for several years. They do a wonderful job in keeping our yard clean, and well-maintained. They are reliable, always on time and keep me posted with any updates. I highly recommend them to anyone looking for a dependable landscaping company. Thank you for always doing a great job!
Price assessment: Reasonable price
Services: Lawn care
Response from the owner · 2 days ago
Rosario, thank you for the kind words and for trusting us with your property for several years now. It means a great deal that you've stuck with us, and we're glad the work continues to impress. We look forward to helping with whatever you have planned next. – The Hole In One Lawns Team
Benny ChanLocal Guide · 14 reviewsiTotal number of Google reviews Benny has written across all businesses on Google Maps, not just this one.
**Disappointing Customer Service and Lack of Follow-Through**
Hello, I’m an Army veteran, and I’m very disappointed with my experience with Hole in One Lawn in San Antonio, TX.
Over the weekend, I scheduled a free phone consultation through the company’s website. On October 19, 2026, I received a call from a gentleman who identified himself as calling from Nebraska to arrange a phone appointment for 3:00 p.m. I was also asked to send pictures of my front lawn, which I promptly provided. I have screenshots documenting the photos I sent.
Unfortunately, 3:00 p.m. came and went, and I never received the scheduled phone call or any communication explaining why the appointment was missed.
I understand that things can come up, and schedules can change. However, a simple phone call or message to let me know the appointment needed to be rescheduled would have been the professional and courteous thing to do.
What disappoints me most is the lack of communication and follow-through. As a potential customer, I took the time to schedule the consultation, respond to the company’s request, and provide the requested information. I expected that same level of consideration in return.
I was genuinely looking forward to discussing my lawn care needs, but this experience has left me feeling disappointed and overlooked. **First impressions matter, and communication is an important part of earning a customer's trust.**
I hope management takes this feedback seriously and improves its scheduling and customer communication practices. Customers deserve the courtesy of knowing whether their appointments will be honored.
Unfortunately, based on my initial experience, I cannot give a positive recommendation at this time.
Response from the owner · 6 days ago
Benny, thank you for your service, and thank you for taking the time to share this. You're right. You booked the consultation, took our call, and sent your photos, and we didn't call you at 3:00 or let you know anything had changed. That isn't the experience we want anyone to have, and we're sorry. We're tightening how our consultation calls get scheduled and confirmed so this doesn't happen again. We've reached out by email to set up your consultation at a time that works for you, and we'd welcome the chance to earn your trust. – Hole In One Lawns
Amanda Wiedenbauer9 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
They have been friendly, excellent communicators, punctual, and always clean up after themselves at the end of each shift. Their quotes are fair, comprehensive, and professional, with everything clearly explained upfront. Even after the project is complete, they continue to make you a priority and are quick to help with any corrections or follow-up needs. Jonathon, Ricky, and the entire team have been amazing to work with, and we’ve been very happy with the experience from start to finish.
Pool deck and extended driveway turned out great. Staff was very professional and knowledgeable Working with Hole in One Lawns on future projects.
Price assessment: Reasonable price
Services: Walkway landscaping
Response from the owner · 3 weeks ago
Phill, really appreciate you sharing this! I’m so glad the pool deck and extended driveway turned out great. Means a lot to hear the crew was professional and knew their stuff, and we’re looking forward to the next projects with you.
Nancy Jackson12 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Hole in One Lawns has cared for my landscape the past 8 months. They do a great job, always on time and the price is great. They communicate if any issues and keep me updated on schedule.
Response from the owner · 3 weeks ago
Nancy, really appreciate you sticking with us these past 8 months. Glad you’ve been happy with the on-time visits, fair pricing, and keeping you in the loop on any schedule changes. Means a lot!
Austin BaileyLocal Guide · 66 reviewsiTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Thank you Jonathon, Ricky, Jorge, and the entire crew at Hole in One Lawns for a job well done! We were looking to change the look of the front of our home which previously had gray rocks that weren't particularly attractive and constantly needed weeding. We also wanted to make a patio area (that also had the gray rocks) more functional. Hole in One provided great ideas with pictures to help us visualize what it would look like, and a detailed estimate with several optional add ons. We approved the project and they quickly got to work. The project was completed efficiently and looks amazing! Several of our neighbors have already texted us saying how much they like the new landscaping. Highly recommend Hole in One!
Response from the owner · 3 weeks ago
Thanks so much for the kind words! Our team loved transforming your yard and making it look amazing. We appreciate your recommendation!
Ella HelstedtLocal Guide · 18 reviewsiTotal number of Google reviews Ella has written across all businesses on Google Maps, not just this one.
Jonathon and Hole In One Lawns is the real deal. Jonathon is very knowledgeable about the horticulture and what thrives in the Texas Hill Country. His crews were extremely efficient and professional; always cleaning up at the end of the day and happy to answer questions whenever needed. We had a wonderful experience and will use them again!
Response from the owner · 2 years ago
Ella,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Jonathon and our team at Hole In One Lawns.
Jonathon's knowledge of horticulture and expertise in landscaping for the Texas Hill Country are indeed invaluable assets to our service. We're glad that our crews could provide efficient and professional service while maintaining a clean work environment and being responsive to your questions.
We appreciate your trust in us and look forward to working with you again in the future. If you have any more landscaping projects or questions, please feel free to reach out. Thank you again for choosing Hole In One Lawns!
Lyle1 reviewiTotal number of Google reviews Lyle has written across all businesses on Google Maps, not just this one.
Turned my backyard from mud and weeds to a usable oasis. No more muddy dog prints or mowing. Just check out the photos. These guys are very professional and quick once they get started. Took one week to do all this work
Response from the owner · a month ago
Nick, thank you for taking the time to write this lovely review. We're so glad we could help transform your backyard. Those photos say it all!
