Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Holladay Veterinary Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%46+11.2Value 14%65+9.2Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty70−3Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Holladay Veterinary Hospital

Cottonwood Heights, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 42 veterinary dentists · 4.7★ from 1,320 Google reviews

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Report card

Percentile vs other veterinary dentists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Holladay Veterinary Hospital is better than 65% of veterinary dentists.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Holladay Veterinary Hospital is better than 46% of veterinary dentists.C
46
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Holladay Veterinary Hospital is better than 94% of veterinary dentists.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Holladay Veterinary Hospital is better than 65% of veterinary dentists.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Holladay Veterinary Hospital is better than 70% of veterinary dentists.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Holladay Veterinary Hospital is better than 100% of veterinary dentists.A
100

Reviews for your job

Customers hired Holladay Veterinary Hospital for 1 kinds of job.

Holladay Veterinary Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 36 Google reviews tagged “Large animals” · showing 20

RobinLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I saw Dr. McClain and she kneeled on the floor to examine my puppy. He was totally relaxed with her.

Reasonable priceLarge animals
SpencerLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very compassionate and knowledgeable. We love having them in our dog's life!

Reasonable priceLarge animals
gLife8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The only place my dog likes to go. I am soooooo grateful we found this place. Thank you!

Not sureLarge animals
Edna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great and very clean facilities. The whole team is super friendly and knowledgeable! You can tell they really love animals!

Reasonable priceLarge animals
E.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They took great care of our anxious dog, and his anxious owners. Sariah was amazing and so kind with him as well.

Great priceLarge animals
Mia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

My experience with Holiday Veterinary Services has been extremely disappointing. After a serious medical concern involving my partner’s senior Akita, we have been trying to get answers and follow-up from the clinic since May. After being informed that the situation had been referred to a legal team, we waited over a…

Large animals
CarolLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wanted to take the time to share what an excellent experience I had with Holladay Veterinary Hospital and Dr. Williams. From the moment we walked in, the staff was welcoming, professional, and genuinely caring. Dr. Williams took the time to thoroughly explain everything, answered all my questions, and treated Gibbs…

Great priceLarge animals
Tristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dr. Williams is fantastic, I am very pleased with the level of care she provides for my pet.

Great priceLarge animals
BrianLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service. Their treatment and attitude towards the pets is superb. This place is a safe heaven in more than one sense.

Reasonable priceLarge animals
davidLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent diagnosis and treatment

OverpricedLarge animals
Ramona2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Teeth cleaning

Not sureLarge animals
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hands down the BEST vet experience I've ever had. I have two small rescue pups, one of whom is terrified of the vet and can't be handled without snapping and biting. Both the vet tech and the vet were so incredibly sweet to both my dogs. They helped them feel so much calmer, and when the vet came, he could handle my…

Reasonable priceLarge animals
Rosa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

DO NOT TRUST DR. PRATT WITH YOUR SENIOR PET. I took my senior dog, Ernest, here for a limp and explicitly asked for a senior blood panel. Dr. Richard Pratt dismissed my concerns, refused to run the bloodwork multiple times because he wasn't "worried about it," and sent us home with a heavy dose of…

Large animals
JustinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Monica is the best!

Large animals
Craig14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Everything was super clean. No wait. Treated my Belgian Malinois like the Queen that she is.

Customer photo from Craig's review
Great priceLarge animals
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The vet tech and doctor took such good care of Milly. They were gentle and took their time with her. They were very thorough, and they made sure she was up-to-date on all her vaccines. It was a great experience!

Reasonable priceLarge animals
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I went to Holladay Vet Clinic for a wellness check for my new kitty. It was a positive experience and I will likely go back next time I need a vet.

Reasonable priceLarge animals
CurtisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

All the staff made us feel so welcome. The kindness and concern for us and our Delilah was so genuine. Try and make an appointment as they can get busy.

Great priceLarge animals
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

I am writing to express my concerns regarding the recent care provided to my dachshund, who was diagnosed with intervertebral disc disease (IVDD). Upon my initial visit to your facility, I was informed that surgical intervention was immediately necessary. However, based on my prior experience with two other dogs who…

Reasonable priceLarge animals
DavidLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always very professional and never have to wait past my appointment time for them to see my cats. A little pricey…over $200 for a booster shot and nail trim for 2 kittens.

OverpricedLarge animals

Show more large animals reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 59%Overpriced 15%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Large animals36—

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