Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Holly Hearts Animals: Dog boarding + Pet sitting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Holly Hearts Animals: Dog boarding + Pet sitting

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 59 dog walkers · 5.0★ from 76 Google reviews

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Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Holly Hearts Animals: Dog boarding + Pet sitting is better than 98% of dog walkers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Holly Hearts Animals: Dog boarding + Pet sitting is better than 97% of dog walkers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Holly Hearts Animals: Dog boarding + Pet sitting is better than 99% of dog walkers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Holly Hearts Animals: Dog boarding + Pet sitting is better than 100% of dog walkers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Holly Hearts Animals: Dog boarding + Pet sitting is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Holly Hearts Animals: Dog boarding + Pet sitting is better than —% of dog walkers.–
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Reviews for your job

Customers hired Holly Hearts Animals: Dog boarding + Pet sitting for 4 kinds of job.

Holly Hearts Animals: Dog boarding + Pet sitting for dog sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Dog sitting (in-home)”

Cameron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We left our chocolate lab with Holly Hearts Animals for a few days while we were out of town and the service is exceptional! Holly is extremely friendly and wonderful with pets. We feel so comfortable leaving Zola with Holly while we are gone because we know she is going to get the best care available. Holly took…

Customer photo from Cameron's review
Great priceDog walkingDog sitting (in-home)
MeganLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Holly was absolutely incredible. We've had some bad experiences with dog kennels since moving to Portland, and holly was our saving grace! Our dog loved her and her family and had the best time going on hikes with them. She even sent daily photo updates! After previous stays at various kennels our dog would be…

Reasonable priceDog walkingDog sitting (in-home)
Traci2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were so happy to find Holly! It can be an overwhelming experience trying to find someone we trust to care for our sweet pup. Our bulldog stayed in her care for a week while we were on vacation and we were able to feel at ease knowing she was in good hands, well cared for, and getting lots of love! Definitely working with Holly again in the future.

Customer photo from Traci's review
Reasonable priceDog sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 62%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog walking4—
Other pet boarding4—
Dog sitting (in-home)3—
Other pet sitting (in-home)2—

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