Experts Reviews · Company report
Home Advantage Plumbing Services LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Home Advantage Plumbing Services LLC

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 11 water softener services · 5.0★ from 612 Google reviews

Report card

Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home Advantage Plumbing Services LLC is better than 99% of water softener services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100

Reviews for your job

Customers hired Home Advantage Plumbing Services LLC for 8 kinds of job.

Home Advantage Plumbing Services LLC for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Shower repair”

Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent Service! I would highly recommend Victor!

Shower repairPlumbing leak repair
Shannan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Victor was awesome, they helped us get our shower working again even tho our fixtures are discontinued. We will definitely use them for future needs and would recommend.

Paid $400–500Reasonable priceShower repair
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Victor is reliable, punctual and honest. He explains everything in detail, and exceeds expectations. So glad I found him and will definitely contact him for any future plumbing issues. Highly recommended.

Reasonable priceDrain cleaningShower repair
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a leaky shower head that was driving me nuts. We called and got an appointment for the next day. They arrived first thing the morning as discussed. We got everything fixed in less than an hour and the price was fair. I’m very impressed with the service and would definitely recommend!

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Nathanael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quickly found the cause of our leak and the solution to fix it. Very professional.

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Professionalism
MarkLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The first time we had HAPS do work was for a leak down our basement. Andre fixed the problem super fast and without any undue cost. His honesty and professionalism instilled in us a trust for this company. Since that time 2 months ago, we've had them fix our shower, had a new water softener and dish washer installed…

Plumbing leak detectionPlumbing leak repairShower repair+ Punctuality+ Quality+ Professionalism
JohnnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were on time, professional, wore masks and shoe covers, explained clearly what they were doing, reasonably priced and trustworthy. I highly recommend them to everyone, including my parents.

Faucet installationShower installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I reached out and scheduled an appointment online for the following day, which was great. I didn't want to wait a week. Steve showed up (on time, in the nice 2-hour window), quickly assessed both situations, and properly fixed the problems using the correct items he had on his truck. He was nice and professional. Super easy.

Shower repair+ Responsiveness+ Professionalism
Melanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Victor was amazing. He was able to quickly identify where our shower was leaking from and performed the necessary repairs the next day. He was very professional and reasonably priced. I highly recommend his services.

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

First time caller via referral. Victor from Home Advantage was great, excellent communication right from the start! He was able to squeeze us in his hectic schedule for our shower repair. Explained the work to be done and cost up front! I highly recommend Home Advantage Plumbing!

Shower repair+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality

Price

$346-36% vs typical water softener services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair51$216–$585
Plumbing pipe repair37$402–$1.6k
Drain cleaning30$176–$412
Plumbing leak detection27$99–$687
Plumbing leak repair27$227–$988
Faucet repair24$202–$659
Water heater installation22$1.2k–$2.4k
Faucet installation20$303–$670

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