Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Home Advantage Plumbing Services LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Home Advantage Plumbing Services LLC

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 11 water softener services · 5.0★ from 612 Google reviews

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Report card

Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home Advantage Plumbing Services LLC is better than 99% of water softener services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Home Advantage Plumbing Services LLC is better than 100% of water softener services.A
100

Reviews for your job

Customers hired Home Advantage Plumbing Services LLC for 8 kinds of job.

Home Advantage Plumbing Services LLC for water tank installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Water tank installation”

MikeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Victor of Home Advantage is very professional and priced reasonably. I had to call again as I had no hot water. HA had installed a Bradford White water heater just over 6 years ago. Because I took the offer of the 10 year warranty instead of 6, i saved $432 on a part replacement and only had to pay tor labor. Victor…

Toilet repairWater heater installationPlumbing leak detection+ Quality+ Value
Kasheena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would recommend Home Advantage to anyone. Steve and Andre replaced my water heater and were professional, efficient and courteous. I am so pleased with the service that I received. Thank you!

Water tank installation+ Responsiveness+ Punctuality+ Quality

Price

$346-36% vs typical water softener services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair51$216–$585
Plumbing pipe repair37$402–$1.6k
Drain cleaning30$176–$412
Plumbing leak detection27$99–$687
Plumbing leak repair27$227–$988
Faucet repair24$202–$659
Water heater installation22$1.2k–$2.4k
Faucet installation20$303–$670

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