Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Home Pro Mold Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Home Pro Mold Services

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 68 mold inspectors · 5.0★ from 116 Google reviews

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Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home Pro Mold Services is better than 99% of mold inspectors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home Pro Mold Services is better than 99% of mold inspectors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home Pro Mold Services is better than 100% of mold inspectors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home Pro Mold Services is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home Pro Mold Services is better than 100% of mold inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Home Pro Mold Services is better than —% of mold inspectors.–
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Reviews for your job

Customers hired Home Pro Mold Services for 8 kinds of job.

Home Pro Mold Services for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 10 Google reviews tagged “Water damage-related mold removal”

LeoLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

During construction of my ADU, we encountered a moisture issue in the attic space. Warm air had been trapped inside before roof vents were installed, and after drywall went up, mold began forming rapidly on the rafters, ridge beam, and plywood sheathing. Within a couple of weeks, we were seeing visible growth and I…

Reasonable priceMold inspectionMold mitigationMold remediation
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

⭐ 5-Star Review ⭐ I had a great experience with this mold remediation company. From the moment I reached out, they were extremely responsive and easy to work with. Matthew Holmes was very thorough in his inspection, and clearly explained everything. His professionalism and attention to detail were outstanding. We…

Mold inspectionMold remediationWater damage-related mold removal
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Home Pro removed the mold and damaged wall & floor and worked hard to match the wood in the trim in our older home! They were very professional, timely, and helpful!

Mold inspectionWater damage-related cleanup & repairMold remediation+ Responsiveness+ Quality+ Professionalism
Cisco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an exceptional experience with HomePro mold services! Their team was not only prompt and professional, but they also displayed a remarkable attention to detail in addressing the mold issue in my home. The technicians were knowledgeable, efficient, and courteous throughout the entire process. I was impressed by…

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt and crew did an excellant job remediating and issue on 8/25/23. They were Responsive and Timely and Professional in all aspects of the remediation. Would use again if necessary.

Mold cleaningMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
Brittny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service, quick service, awesome value.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Home Pro Environmental was very professional from the first moment we contacted him to the point where we finally closed the bill. Matthew was very patient as we shopped around, but we realized Matthew and Home Pro Environmental was above the others. We also required a contractor; along with the mold removal, we…

Water damage-related mold removalPainting+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

ILL BE AS CLEAR AS I CAN: I cannot imagine a better home renovation experience then working with Larry and his team. Gracious, timely, knowledgeable. I wish there were 6 stars on yelp. 1) was about to leave on vacation. 2) noticed ceiling dripping 3) larry came in told me the whole wall and floor was wrecked and…

Water damage-related cleanup & repairFlooringMold inspection
Phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great communication and extremely reliable. Would use them in the future.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
mike6 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 63%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection47—
Mold remediation16—
Water damage-related mold removal10—
Mold cleaning7—
Mold damage restoration6—
Mold mitigation5—
Water damage-related cleanup & repair4—
Painting2—

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