Water damage restoration service · Fountain Valley, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 68 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★116 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Home Pro Mold Services holds a 5.0 Google rating from 116 reviews, with the owner responding to 81% of feedback. Customers frequently highlight prompt scheduling, clear communication, and competitive pricing for mold inspection, remediation, and wall restoration. Reviewers note that staff are knowledgeable and thorough, often providing detailed quotes and timely results. No recurring negative themes appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 116 reviews (99% five-star).
Reviews on this page: 116 Google reviews (98 with written comments, 7 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 12, 2026.
Service: Mold Inspector serving Fountain Valley, California.
Data from Google, last updated October 31, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Home Pro Mold ServicesMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home Pro Mold Services: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home Pro Mold Services: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home Pro Mold Services: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home Pro Mold Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home Pro Mold Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
116 Google reviews we collected
5.0of 5
5 stars11599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 98 written reviews
99%praise
Praise26099%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1037%
Reasonable1763%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response6525%
Staff & attitude5621%
Would recommend4015%
Quality & results3714%
Communication2911%
Price & value249%
Honesty & trust125%
What customers talk about
We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their response time is fairly quick, their work is handled with care and they always go above and beyond with their customer service.”
“Matt is very easy to work with and has a very nice disposition.”
“Would definitely recommend him and will use him again.”
“Matt and the team are responsive, thorough and careful to make a scary situation much less so.”
“Great communications and didn't add a plethora of findings that were not accurate as others we called in did.”
“He also has competitive pricing compared to other companies that I called.”
“Really prompt/ reliable service, price and response.”
People customers mention
Matt11 reviews
Larry3 reviews
Holmes3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Home Pro Mold Services for 8 kinds of job. Pick one to see what they paid and said.
KKaren4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great communications and didn't add a plethora of findings that were not accurate as others we called in did. Highly recommend
Great priceMold inspectionMold remediation
MMarieLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Matt is very easy to work with and has a very nice disposition. Reaches out quickly and gets to work. Never had a problem.
Reasonable priceMold inspection
DDedeLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Matt at Home Pro Mold was recommended to me by my real estate agent. I had lots of questions about the process and he was patient, professional and friendly with his responses. He is very knowledgeable about mold inspection and explained everything so it was understandable. He also has competitive pricing…
GGraceLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Larry and Matt are great people to work with. I had to hire their service while I was abroad. They were very patient with my questions and concerns. What stood out to me about this company is that they not only remediate but are also licensed to restore. The quote was detailed and reasonable. They sent me photos of…
JJessica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Matthew and his team are always a pleasure to work with. They are professional, knowledgeable and very kind people. Their response time is fairly quick, their work is handled with care and they always go above and beyond with their customer service.
HHassan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Matt was professional and accommodating. His service was reasonably priced. The mold inspection, remediation and wall restoration was done back in December and we have had no problems. I would highly recommend this company.
Great communications and didn't add a plethora of findings that were not accurate as others we called in did. Highly recommend
Price assessment: Great price
Services: Mold inspection, Mold remediation
Response time: 1–2 hr
Response from the owner · 2 weeks ago
Thank you for the high recommendation! Providing clear communication and honest, accurate assessments—without exaggerating issues or padding findings—is fundamental to how we operate. We were glad we could bring clarity and peace of mind to your mold inspection and mold remediation project in Irvine. We truly appreciate your trust in HomePro Mold Services!
M
Marie BozaLocal Guide · 9 reviewsiTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Matt is very easy to work with and has a very nice disposition. Reaches out quickly and gets to work. Never had a problem.
Price assessment: Reasonable price
Services: Mold inspection
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Thank you, Marie. We're always glad to be able to provide mold inspection services to your apartment complexes in Garden Grove. We appreciate you trusting Home Pro Mold Services.
D
Dede YuengerLocal Guide · 21 reviewsiTotal number of Google reviews Dede has written across all businesses on Google Maps, not just this one.
Matt at Home Pro Mold was recommended to me by my real estate agent. I had lots of questions about the process and he was patient, professional and friendly with his responses. He is very knowledgeable about mold inspection and explained everything so it was understandable. He also has competitive pricing compared to other companies that I called. Would definitely recommend him and will use him again.
Response from the owner · 2 years ago
Thank you Dede. Our pleasure to help.
G
Grace LiuLocal Guide · 41 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Larry and Matt are great people to work with. I had to hire their service while I was abroad. They were very patient with my questions and concerns. What stood out to me about this company is that they not only remediate but are also licensed to restore. The quote was detailed and reasonable. They sent me photos of their work which gave me additional peace of mind as I could not be onsite. I was even more impressed when I saw the finished work in person. I highly recommend this family company to anyone in need of remediation and restoration services.
Response from the owner · a month ago
Grace, thank you for trusting us to provide mold removal and restoration services at your Anaheim property. We're so glad to hear of your experience with our company and we truly appreciate the recommendation.
J
Jessica Golden5 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Matthew and his team are always a pleasure to work with. They are professional, knowledgeable and very kind people. Their response time is fairly quick, their work is handled with care and they always go above and beyond with their customer service.
Response from the owner · a month ago
Thank you for the wonderful review, Jessica. We’re so glad you found our team professional, knowledgeable, and a pleasure to work with. We appreciate you trusting Home Pro Mold Services with your mold inspection and mold remediation.
H
Hassan Dar6 reviewsiTotal number of Google reviews Hassan has written across all businesses on Google Maps, not just this one.
Matt was professional and accommodating. His service was reasonably priced. The mold inspection, remediation and wall restoration was done back in December and we have had no problems. I would highly recommend this company.
Thank you for the fantastic recommendation! It’s great to hear that everything has held up perfectly since we completed the mold inspection, remediation, and restoration back in December. Providing long-lasting results at a fair price is always our goal, and we truly appreciate your business and trust in HomePro Mold Services!
M
Musk RizLocal Guide · 73 reviewsiTotal number of Google reviews Musk has written across all businesses on Google Maps, not just this one.
Really prompt/ reliable service, price and response. I had concerns about mold at our place, found them through Google, saw the reviews, made the call, got the appointment the same week at the desired time. The inspector Mathew was very courteous and knowledgeable. The took the samples and got back to us with in a week. Thankfully our issue was mostly topical and due to temperature change. Definitely get them for your mold issues
Price assessment: Reasonable price
Services: Mold inspection
Response from the owner · 2 months ago
hank you so much for the 5-star review and recommendation! We're glad the inspection gave you clarity and peace of mind knowing the issue was minor and manageable. We truly appreciate your trust and business!
N
Nicole JanesLocal Guide · 10 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Matt and his team are so wonderful to work with. I've recommended them to several clients and they all have had great experiences. Matt and the team are responsive, thorough and careful to make a scary situation much less so.
Response from the owner · 2 months ago
Thank you so much for the wonderful review and continuous recommendations, Nicole! We know dealing with mold can feel overwhelming and stressful, so our goal is always to bring clarity, care, and thorough solutions to every mold inspection and remediation job. We truly value your trust and partnership in referring your clients to us!
M
Mike Begala9 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Home Pro Mold Services was fast, easy to work with, and professional.
I considered three places, and they were considerably faster and more affordable than the competition.
I worked with Matt, and he followed through on what he promised, more quickly than I'd expected.
I'd recommend Matt and this company.
Response from the owner · 2 months ago
Appreciate your review and recommendation, Mike! We always strive to provide honest pricing, fast communication, and dependable service without any unnecessary delays. It was a pleasure working with you on your mold inspection in Irvine. We truly appreciate your business and trust in HomePro Mold Services!
J
Jay SilvermanLocal Guide · 15 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Very responsive, got testing done for us on a Friday afternoon and results by the following Monday evening.
Services: Mold inspection
Response from the owner · 2 months ago
Thank you so much for the 5-star review, Jay! We know how stressful waiting on mold concerns can be, so being quick to respond and delivering fast lab results is always a top priority for us. We were glad we could get out there right away for your mold inspection and testing in Irvine and deliver your report before the start of the week. We truly appreciate your business!
