Moving and storage service · Auburn, WA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 127 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★104 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
$1.2ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Home2Home Moving LLC 4.9 out of 5 based on 104 reviews, with the owner responding to 90% of comments. Customers frequently praise the company for punctuality, clear communication, and careful handling of fragile or bulky items during residential and commercial moves. While many note fair pricing and professional packing services, a few lower-rated reviews criticize unexpected billing for travel time and report instances of property damage.
Google rating: 4.9 out of 5 from 104 reviews (97% five-star).
Reviews on this page: 104 Google reviews (92 with written comments, 3 with photos).
Owner responses: the business replied to 90% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Home2Home Moving LLCFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Home2Home Moving LLC: 89/100 on this factor. Category median: 92.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Home2Home Moving LLC: 75/100 on this factor. Category median: 90.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Home2Home Moving LLC: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Home2Home Moving LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Home2Home Moving LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Home2Home Moving LLC: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
104 Google reviews we collected
4.9of 5
5 stars10197%
4 stars00%
3 stars00%
2 stars22%
1 star11%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
98%praise
Praise23698%
Complaints62%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price667%
Reasonable333%
Overpriced00%
Not sure00%
$1.2k+52% vs typical furniture delivery
Middle half of what 5 customers paid ($608–$1.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5924%
Would recommend4820%
Speed & response4519%
Quality & results4017%
Price & value2310%
Communication177%
Honesty & trust104%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Both were professional, hardworking, and great to work with.”
“Couldn’t be happier with the service and would highly recommend them!”
“It’s 2 years later and I’m looking for movers again and made sure to avoid this company like the plague.”
“They arrived early, worked incredibly efficiently, and made the entire moving process quick and stress-free.”
“They did an amazing job moving my belongings, they were on time and professional.”
“They damaged bookcases, an entertainment center, bedside tables, and walls at both the homes.”
“Definitely recommend these movers and price was reasonable.”
“I appreciate the care and communication throughout the process.”
“It’s rare to find a moving company you can truly trust, but Home2Home has proven twice now that they are reliable and consistent.”
People customers mention
Mike14 reviews
Jason9 reviews
Irwin7 reviews
Nick5 reviews
Tacoma5 reviews
Artem4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Home2Home Moving LLC for 6 kinds of job. Pick one to see what they paid and said.
AAlex10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Oroz and Artem were fantastic! They arrived early, worked incredibly efficiently, and made the entire moving process quick and stress-free. We had a couch that wouldn’t fit through the house the traditional way, and rather than giving up, they came up with a creative solution and rigged a system to safely get it…
Paid $500–1,000Local moving
AAnnLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Home2Home movers were absolutely awesome. Mike and Jason were total gentlemen to me and took care of my things. They were efficient and easily the best at packing and stacking carefully I’ve ever hired (and I’ve moved 34 times). They got everything done in the amount of time quoted and unlike most movers, did not…
Paid $1–500
MMichaelLocal Guide · 248 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Just spent two days doing a pack and move with this company. The three guys that came to the house were great! They were very professional and careful with packing the house and did great getting a truck+ into the storage space we had available. I would definitely recommend this company.
Paid $4,500–5,000Reasonable priceSenior moving
JJoe6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did an amazing job moving my belongings, they were on time and professional. They wrapped my furniture and packed my fragile glassware. Definitely recommend these movers and price was reasonable. Thank you Home2Home Moving.
Oroz and Artem were fantastic! They arrived early, worked incredibly efficiently, and made the entire moving process quick and stress-free. We had a couch that wouldn’t fit through the house the traditional way, and rather than giving up, they came up with a creative solution and rigged a system to safely get it over the balcony. They really went above and beyond to get the job done. Both were professional, hardworking, and great to work with. Couldn’t be happier with the service and would highly recommend them!
Price: $500–1,000
Services: Local moving
L
Liliana Caracoza L.1 reviewiTotal number of Google reviews Liliana has written across all businesses on Google Maps, not just this one.
Hands down, the BEST movers ever! We have moved multiple times and Oroz , Mike , Jason , Ali , Artem were the best team we’ve ever used! They were efficient, kind, respectful and punctual. We did a massive downsize into a storage unit and apartment. They did a phenomenal job getting everything moved and situated in the appropriate location. We could not have done it without them!
Response from the owner · 3 weeks ago
Thank you so much for the amazing review, Brooke! We’re thrilled to hear that our team took great care of you. A big downsize into both storage and an apartment is no small task, and we’re so glad everything went smoothly.
You were such an easy customer to work with and, more importantly, a genuinely great person. It was truly a pleasure helping you, Brooke! We wish you all the best in your new place! 😊🏠
A
Ann LiskLocal Guide · 24 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Home2Home movers were absolutely awesome. Mike and Jason were total gentlemen to me and took care of my things. They were efficient and easily the best at packing and stacking carefully I’ve ever hired (and I’ve moved 34 times). They got everything done in the amount of time quoted and unlike most movers, did not involve shenanigans to try and get me to pay more. You can trust these guys. Thanks Home2Home!
Price: $1–500
Response from the owner · 3 weeks ago
Thank you so much, Ann! After 34 moves, hearing that Mike and Jason were some of the best movers you’ve ever hired means a lot to us! 😊 We’re proud of our guys for taking great care of you and your belongings while keeping everything efficient and right on schedule.
You were an absolute pleasure to work with, Ann, and such a kind and easygoing customer. Thank you for trusting Home2Home Moving with your move. We truly appreciate you and wish you all the best in your new home! ❤️🏠
M
Michael BlanchardLocal Guide · 248 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Just spent two days doing a pack and move with this company. The three guys that came to the house were great! They were very professional and careful with packing the house and did great getting a truck+ into the storage space we had available. I would definitely recommend this company.
Price assessment: Reasonable price
Price: $4,500–5,000
Services: Senior moving
Response from the owner · 3 weeks ago
Thank you so much, Michael! A two-day pack and move is a big job, and we’re glad our crew made everything smooth and took great care of your belongings.
You were a pleasure to work with, Michael. Thank you for trusting Home2Home Moving and for recommending us. We truly appreciate your business and wish you all the best! 🚚🏠
J
Joe6 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
They did an amazing job moving my belongings, they were on time and professional. They wrapped my furniture and packed my fragile glassware. Definitely recommend these movers and price was reasonable. Thank you Home2Home Moving.
Price assessment: Great price
Price: $1,000–1,500
Services: Local moving
Response from the owner · 3 weeks ago
Thank you so much, Joe! We’re happy to hear the team was on time, professional, and took great care of your furniture and fragile glassware. Making sure your belongings are properly protected is always a priority for us.
It was a pleasure working with you, Joe! Thank you for trusting Home2Home Moving and for the recommendation. We truly appreciate your business and wish you all the best! 😊🚚
K
Kim Spears3 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
AMAZING!!!! Could not have been happier from Nicolae coming over to quote and the amazing moving crew Oroz , Artem , Jason , Mike , Pincho it was great. Communication was frequent and great. The crew worked hard and so easy to talk with. First time using movers and so happy we got hooked up with this group. Would highly recommend and will use again.
Price assessment: Great price
Services: In-state moving
Response from the owner · 3 months ago
Thank you Kim so much for your incredibly kind words! It truly means the world to us. You are honestly one of the best people I've ever had the pleasure of meeting, and customers like you are the reason we love what we do.
I'll be sure to share your compliments with Oroz, Artem, Jason, Mike, and Pincho—they'll be thrilled to hear them. Thank you for trusting Home2Home Moving with your first moving experience. We can't wait to help you again whenever you need us.
Wishing you all the best in your new home!
— Nicolae, Home2Home Moving
Y
YJ8 reviewsiTotal number of Google reviews YJ has written across all businesses on Google Maps, not just this one.
I had a great experience with Home2Home LLC. Artem and Oroz helped me move from a studio into a one-bedroom apartment, and they made the whole process smooth and stress-free. I had a lot of furniture and boxes, but they moved everything quickly and safely. They even helped pack a bunch of delicate glassware, and nothing arrived broken. They were very respectful of my time, professional, and super friendly throughout the move. Highly recommend!
Price assessment: Great price
Services: Local moving, Moving-related packing, In-state moving
Response from the owner · 5 months ago
Thank you so much for your kind words and amazing review! We are so glad to hear that your move to Seattle was smooth and stress free.
We truly appreciate you trusting Home2Home Moving with your move, and thank you for noticing the care and attention our team puts into every job. We hope you enjoy your new home, and if you ever need help again in the future, we are always one call away 😊
K
Kimberly Zacher1 reviewiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Home2home was recommended to us by our realtor. They did an amazing job - working late on a friday night without hesitation until everything was set up. The crew worked hard and were incredibly professional. Very easy to work with and made a chaotic day much easier!
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 7 months ago
Thank you for trusting us with your move! We’re grateful for your kind words and glad we could make the day a little less stressful.
We also truly appreciate the recommendation from your realtor, we love working with other amazing local businesses.
Enjoy your new home!😊
R
Rachel ClementsLocal Guide · 98 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
