Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%94+13.3Replies to reviews 7%89+6.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

HomeShield Pest Control

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 83 cockroach control · 5.0★ from 494 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 97% of cockroach control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 94% of cockroach control.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 89% of cockroach control.A
89

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 75
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Ant extermination” · showing 20

AlexLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My technician Kyle was helpful and courteous- I requested additional mosquito traps, he set them up and completed his circuit - done and dusted!

Paid $80–100Reasonable priceMosquito exterminationAnt extermination
Vivian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan is my pest control technician. he's super helpful and friendly!! AJ or Ian also helped me yesterday to setup appointments. Ryan and AJ/Ian both took the time and helped answer my questions. Great customer service!! Highly recommend!!

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
paige2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rodney was beyond helpful and thorough making sure he covered all of the areas of the house. He explained everything so we knew what he was doing/applying! Great experience

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Katherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brian was very helpful, thorough and explained things very clearly. He’s very polite and kind and I appreciate his professional demeanor and service.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus was very thorough and complete in his treatment of our home. He explained the process clearly and answered all of our questions.

Cockroach exterminationBug & insect exterminationAnt extermination
Raina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden was extremely thorough and knowledgeable. He is giving treatment options for my consideration.

Home inspectionTermite inspectionAnt extermination
Irina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Roland took the time to address our ant and mosquito needs. He was professional and efficient. Plus he was very nice to our dog :)

Paid $80–100Reasonable priceMosquito exterminationAnt extermination
Maybelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service as always

Spider exterminationCockroach exterminationAnt extermination
Jimmie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent Service. Thorough, good communication, prompt

Reasonable priceGeneral pest inspectionAnt extermination
Halle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent communication and super friendly!

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris was on-time, friendly, thorough and professional. I’m very pleased with HomeShield, and the quality of your technicians.

Paid $40–60Reasonable priceAnt extermination
kiki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service!! I have an airbnb so its very important that I do not have any ants or creepy crawlers. I am so grateful that it works.

Reasonable priceAnt extermination
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We appreciate Abraham’s friendly and courteous service. He is very thorough in performing the pest treatment needed and we look forward to his next service visit.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
SueLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Abraham R. did a terrific job of treating my yard today. He let me know when he would be there and explained everything he did.

Hornet & wasp exterminationBug & insect exterminationAnt extermination
Andre13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Personalized service at its best in the industry 🤙🏼🇺🇸

Paid $60–80Great priceBug & insect exterminationAnt extermination
HankLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John and Anthony did a great job. Introduce themselves professionally. Answer all my concerns and completed the treatment as described.

Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rodney inspected and treated our ADU for ants and also spiders. He did a thorough job and we were extremely pleased with his service.

Paid $80–100Reasonable priceHome inspectionMosquito exterminationAnt extermination
S.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

HomeShield provides consistently reliable, quality services. Rodney was especially friendly and courteous and diligently buzzed our intercom at the top of our driveway as instructed. He also swept the cobwebs off the walls on our third floor using a telescoping tool. Now that’s what I consider going above and beyond.

Paid $40–60Bug & insect exterminationAnt extermination
Magdalena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Richard was Very professional very careful in treating the outside of the house and inside cleaned out all the cobwebs around the outside something I’ve never seen in other Companies. Great job

Reasonable priceAnt extermination
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rodney is always so helpful! He gives us a heads up when he’ll be there so we can close the dog door and he always explains the services after so I know what has been done, where, and why. He remembers our issues and takes care to take steps to mitigate problems. He’s so kind, we love his visits!

Reasonable priceMosquito exterminationAnt extermination

Show more ant extermination reviews (15 more) →

Price

$71-39% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection71$81–$173
Bug & insect extermination65$58–$156
General pest inspection60$58–$139
Ant extermination35$81–$282
Mosquito extermination33$71–$116
Spider extermination33$56–$179
Rodent extermination30$76–$323
Cockroach extermination23$86–$323

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