Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%94+13.3Replies to reviews 7%89+6.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

HomeShield Pest Control

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 83 cockroach control · 5.0★ from 494 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 97% of cockroach control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 94% of cockroach control.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 89% of cockroach control.A
89

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Cockroach extermination”

lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John, my service tech was amazing friendly excellent service on time couldn’t recommend him highly enough

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus was very thorough and complete in his treatment of our home. He explained the process clearly and answered all of our questions.

Cockroach exterminationBug & insect exterminationAnt extermination
Elaine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

After raising concerns, the branch manager personally reached out to me, which I appreciate. They took the issue seriously and arranged for a technician to return on a different day to properly complete the interior treatment, with ample notice provided this time. Additionally, they offered a very competitive price…

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan and HomeShield Pest Control is amazing. I found them on Yelp this morning and needed same day service and they made it happen. Ryan communicated when he was on the way and when he arrived as I appreciated the communication and friendliness. 5 stars! Highly recommend.

Paid $40–60Great priceCockroach exterminationBug & insect extermination
christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John did an excellent job and was very thorough in walking the property and explaining the procedures to us !

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Maybelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service as always

Spider exterminationCockroach exterminationAnt extermination
Lara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rodney was the man! He sprayed our house and explained things that he gave great reminders about our house/yard that was helpful (like making sure our citrus wasn't on the ground too long) and how stagnant water does bring out the bugs, etc. Every tech that comes out is very thorough and so so kind. The price seemed…

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Every individual who has come out to service our home has been professional, kind and communicative. We have been very please with the service we have received and appreciate everyone who has come out. We initially started services when a roach infestation began due to storage bags full of clothes from an apartment…

Reasonable priceMosquito exterminationCockroach extermination
Kerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rodney was very helpful with my routine service, going the extra mile to make sure the perimeter of my home and garage were pest-free.

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
KatherineLocal Guide · 263 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent and very thorough service. John James was our technician and he was so friendly and took his time to provide above and beyond service.

Great priceHome inspectionSpider exterminationCockroach extermination
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Richard is fantastic for our bi-monthly maintenance. Really appreciate his knowledgeable advice and friendly service!

General pest inspectionCockroach extermination
Cherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As always, Richard is thorough, and efficient. It is a bonus that he is a polite & pleasant person.

Paid $40–60Great priceCockroach extermination
Claudio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional and very polite and friendly, too bad I forgot his name.

Paid $60–80Cockroach extermination
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jose is great! Always lets me know his ETA. Very thorough and accommodating of my animals.

Paid $60–80Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Roland is an excellent technician, not only thorough but also communicates clearly and professionally.

Paid $140–160Reasonable priceGeneral pest inspectionCockroach extermination
TeriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Matthew is a great technician. He put all the traps where they needed to be and did the outside as well. He did an exceptional job

Paid $60–80Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
Fred12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John texted me 20 minutes prior to arrival and was right in time. He was very pleasant and carefully explained what he would do and how to work around our issue with a new kitten in the house

Paid $100–120Reasonable priceCockroach exterminationAnt extermination
Veronda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

He was professional, knowledgable and very kind.

Paid $60–80Reasonable priceCockroach extermination
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Marcus was great! He treated our home with professionalism, was accommodating with our dogs and was easy to work with.

Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Cockroach exterminationBug & insect exterminationAnt extermination
Erin9 months ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
lucky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Not sureGeneral pest inspectionCockroach extermination
Remedios2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspectionTermite inspectionCockroach extermination

Price

$71-39% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection71$81–$173
Bug & insect extermination65$58–$156
General pest inspection60$58–$139
Ant extermination35$81–$282
Mosquito extermination33$71–$116
Spider extermination33$56–$179
Rodent extermination30$76–$323
Cockroach extermination23$86–$323

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